The Affluent Buyer Script

40 Episodes
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By: Script Marketing

Welcome to The Affluent Buyer Script, the go-to podcast for owners of high-end outdoor product and service businesses ready to attract affluent homeowners and turn leads into luxury-level sales. Whether you’re in landscape design, landscaping, pool installation, outdoor kitchens, luxury patio furniture, landscape lighting, custom pergolas, outdoor media systems, or even copper gutter fabrication—this podcast is for you. Each week, Katy Doss, founder of Script Marketing, shares actionable, proven strategies for connecting with the wealthiest homeowner segment: affluent buyers. With 20+ years of marketing experience and deep expertise in the psychology of high-net-worth individuals, Katy and her team at Scri...

Funny Sells – How to Inject Humor into your Marketing
#52
Today at 12:01 PM

Humor can be a marketing superpower—if you know how to use it. In this episode, we’re talking about how to inject humor into your luxury outdoor marketing without looking unprofessional, cheesy, or like you just discovered memes in 2021. 

You’ll learn: 

Why humor works (even for buyers spending $200K on a pool)  Why it can be risky—and how to avoid the cringe  5 easy ways to add humor to your marketing  Where to use humor for the biggest impact  How to use ChatGPT to make this whole process easier 

Plus, I’ll share how we used humor...


Underdog Advantage: How to Market When You’re NOT Number 1
#51
06/24/2025

Feel like your competitor has a sign in every yard and a billboard on every block? Welcome to life as the underdog.  

But being the little guy in your market doesn’t mean losing—it means leaning into what makes you different.  

In this episode, Katy Doss of Script Marketing breaks down how to market like a pro when you’re not the top dog. From flipping the narrative on your size to outshining the big guys with better content, faster service, and bolder personality, you’ll get real-world strategies for turning “small” into “specialized.”  

Plus, Katy share...


Scoot Over, Suits: 10 Tips to Sell More with LinkedIn
#50
06/17/2025

LinkedIn isn’t just for job hunters and tech bros anymore. In 2025, it’s a powerful discovery tool for affluent homeowners—and a major missed opportunity for luxury outdoor brands that ignore it. 

In this episode, Katy Doss breaks down exactly how outdoor product and service businesses can use LinkedIn to stay top of mind, build trust, and drive more sales (without sounding like a corporate brochure). She shares 10 smart, specific strategies—from using multi-image posts and native documents to activating your team and embracing short-form video. 

And the best part? These tips don’t require danc...


Your Sales Call Tune-up for Closing Deals Faster
#49
06/10/2025

Your marketing is finally doing its job—leads are coming in, the phone is ringing, and prospects are reaching out. But here’s the big question: What happens when they do? 

In this episode of The Affluent Buyer Script, Katy Doss walks you through how to handle that very first sales conversation after your marketing has worked. Because whether you’re a landscape designer, outdoor product pro, or luxury service provider, that initial call or meeting sets the tone for everything that follows. 

We’ll talk about: 

Why affluent buyers are really reaching out The subtle mistakes...


Free, Powerful, and Totally Underused: Maximize Your Google Business Profile
#48
06/03/2025

If you’re not using Google Business Profile to market your outdoor business… you’re leaving money (and dream clients) on the table. 

In this episode, Katy Doss of Script Marketing breaks down how this completely free tool can become your best-performing, 24/7 sales rep. You’ll learn: 

What Google Business Profile actually is (and where it shows up in search) Why it’s a direct line to better SEO and more high-end leads How to get verified—without wanting to throw your phone across the yard What to post, how to stand out, and which features Google loves 

If y...


7 MORE Tips to Grow Your Outdoor Business with Email
#47
05/27/2025

Is your email marketing just... existing? In this episode of The Affluent Buyer Script, host Katy Doss dives into 7 next-level email marketing tips specifically for outdoor product and service businesses. 

Whether you’re a landscaper, pool builder, outdoor kitchen pro, or anything in between—your emails should be driving clicks, building connections, and booking ideal clients. From sending at the right time (hint: not on the hour) to writing subject lines that actually get opened, this episode gives you real-world, implement-now strategies that help you stand out in a crowded inbox.  

You’ll learn: 

Why you should treat...


Don’t Skip the Strategy: Why Going Straight to Tactics Is a Bad Idea
#46
05/20/2025

If you’ve ever said, “We just need more leads,” and then jumped into posting on Instagram, launching an ad, or updating your website without a real plan—you’re not alone. But that quick-fix approach? It’s likely costing you thousands of dollars and hours of time. 

In this episode of The Affluent Buyer Script, host Katy Doss of Script Marketing unpacks why skipping the strategy step in your marketing is one of the most expensive mistakes outdoor luxury businesses can make. You’ll learn: 

What a real marketing strategy includes (and what it doesn’t) Why your tactics...


7 Lessons to 10X Your Outdoor Business
#45
05/13/2025

What if growing your business wasn’t about working harder—but working less? 

In this episode of The Affluent Buyer Script, host Katy Doss is diving into the book “10X is Easier Than 2X” by Dan Sullivan and Benjamin Hardy. I’m sharing 7 game-changing lessons from the book—plus how I’m using them in my own business—and translating them into practical, powerful strategies for luxury outdoor product and service companies. 

If you're tired of the grind, buried in busy work, or stuck trying to scale with more effort instead of better systems, this episode is your wake-up ca...


5 Psychology Secrets to Make High-End Homeowners Say Yes
#44
05/06/2025

Affluent homeowners don’t make fast, impulsive decisions—especially when it comes to high-ticket outdoor projects. If you want to sell to them successfully, you need to understand what really drives their behavior. 

In this episode of The Affluent Buyer Script, Katy Doss of Script Marketing breaks down five science-backed psychology principles that influence how affluent buyers think, decide, and ultimately say yes. From building trust to signaling status (without sounding salesy), these tips will help you market more effectively, connect more personally, and sell more confidently. 

Whether you’re selling luxury landscapes, outdoor kitchens, or high-en...


Traditional Media Yay or Nay: A Guide for Your Marketing Dollars
#43
04/29/2025

Is traditional media dead? Not quite—but it does need a reality check. In this episode of The Affluent Buyer Script, Katy Doss breaks down which traditional marketing tactics still pack a punch (hello, high-end print mailers) and which ones should be gracefully retired (looking at you, FM radio ads). 

If you're a luxury outdoor product or service business trying to reach affluent homeowners, this episode is your cheat sheet. Katy walks through 10 common traditional media options—from newspaper ads to event sponsorships—and gives each one a clear "yay" or "nay" (with plenty of real talk and a little...


Top Video Tips for Your Outdoor Business
#42
04/22/2025

Let’s be honest – video can feel a little intimidating. But if you're running a luxury outdoor business and not using video to market yourself? You're leaving trust, attention, and ultimately sales on the table. 

In this episode, Katy breaks down how to create short-form video content (think Reels, YouTube Shorts, and even TikToks) that actually connects with affluent homeowners – and does it all using just your phone. 

You’ll learn: 

Why video is a must for Meta and YouTube ads How to film high-quality content without fancy gear 9 tactical tips to make recording easier and edit...


Measuring Marketing ROI: What’s Actually Working?
#41
04/15/2025

“Is any of this actually working?” If you’ve ever squinted at a marketing report and asked that question, you’re in good company. In this episode, Katy Doss of Script Marketing breaks down what it really means to measure ROI in high-end outdoor product and service businesses – where sales cycles are long and results don’t always show up in a neat little chart. 

Learn why looking for “the one” marketing tactic is a mistake, how to calculate your real ROI, and what tools can help you track what’s actually moving the needle. We’ll cover bounce rates, attri...


Don’t Tank Your Traffic: How to Keep Your Google Ranking When Rebuilding Your Website
#40
04/08/2025

You finally got your website ranking on Google—and now you’re ready for a redesign. But hold up: if you’re not careful, that shiny new site could send all your hard-earned SEO straight down the drain. 

In this episode of The Affluent Buyer Script, Katy Doss breaks down how to protect your website authority (aka your site’s digital reputation) during a rebuild. You’ll learn why even small changes—like renaming your About page—can wipe out your search rankings, and exactly what to do to keep your traffic, leads, and credibility intact. 

What You’ll Lear...


Marketing SOS: Why isn’t this working?
#39
04/01/2025

If you’re pouring time and money into marketing but still not seeing results, this episode is for you. On The Affluent Buyer Script, we’re diving into the most common reasons luxury outdoor businesses struggle with their marketing—and more importantly, how to fix it.

Are you targeting the wrong audience? Is your messaging failing to connect? Are you relying too much on one marketing channel? Or worse—are you treating marketing like a faucet, turning it on when you need leads and off when you’re busy?

Host Katy Doss of Script Marketing breaks dow...


Make your Box Trucks a Marketing Powerhouse
#38
03/25/2025

Your box trucks do more than just haul equipment—they’re rolling billboards that can generate leads, build brand awareness, and even help you recruit top talent. In this episode, we break down six powerful strategies to turn your trucks into high-performing marketing machines. 

From eye-catching vehicle wraps to QR codes that drive instant engagement, we’ll show you how to make your fleet work harder for your business. Plus, we’ll cover simple but effective tactics like magnetic hiring signs, strategic messaging for traffic stops, and tracking results to measure success. 

If you’re in the luxury outdoor prod...


7 Tips to Grow Your Outdoor Business with Pinterest
#37
03/18/2025

Think Pinterest is just for DIY projects and charcuterie boards? Think again. In this episode of The Affluent Buyer Script podcast, host Katy Doss breaks down why Pinterest is a goldmine for outdoor businesses looking to attract affluent buyers and drive more sales. 

We’ll cover: 

Why Pinterest outperforms Facebook and Instagram for high-end home projects How to optimize your profile and boards to get discovered The secret to Pinterest SEO (and how to use it to reach the right clients) How to create scroll-stopping visuals that convert The power of Pinterest Ads—and why they have a 2X hi...


I Spy: How to See (and Beat) Your Competitors’ Ads
#36
03/11/2025

Ever wonder how your competitors always seem to be one step ahead? The secret is smart competitive research—and the best part? It’s completely legal, free, and highly effective. 

In this episode, I’m sharing exactly how to spy on your competitors’ online ads so you can see what’s working for them, where they’re falling short, and how you can out-market, out-smart, and out-sell them. 

What You’ll Learn: 

How to find and analyze your competitors’ Facebook, Instagram, Google, and LinkedIn ads The exact tools (all free) to track their messaging, offers, and ad form...


How 10 Touchpoints Can Shorten Your Sales Cycle
#34
03/04/2025

Most business owners think their marketing isn’t working because they’re not reaching the right people. But in reality, the problem isn’t who they’re reaching—it’s how often. The average buyer needs to see a brand’s message 10-15 times before making a purchase, especially when it comes to high-ticket outdoor products and services. So if you’re relying on just one or two marketing channels, it could take months (or longer) to build enough brand awareness to close a sale. 

In this episode, we’re diving into: 

Why it takes multiple touchpoints before buyers take action ...


9 Ways ChatGPT Saves you Time and Headaches
#35
02/25/2025

In this episode of The Affluent Buyer Script Podcast, host Katy Doss dives into the game-changing ways ChatGPT can streamline your outdoor product or service business. From brainstorming fresh content ideas and jump-starting blog posts to crafting polished proposals and email campaigns, you’ll learn how this AI tool can save you hours and help you work smarter—not harder. Katy also shares tips for creating a custom ChatGPT tailored to your business and how to master prompt writing for better results. 

But it’s not all smooth sailing! Katy highlights when to proceed with caution, including why you s...


The 7 Levels of Brand Engagement for Outdoor Businesses
#33
02/18/2025

How do customers see your brand? Are you just another option in a crowded market, or are you the go-to name that clients rave about? In this episode of The Affluent Buyer Script Podcast, Katy Doss dives into The 7 Levels of Brand Engagement, breaking down how outdoor product and service companies can transform from commodities into beloved luxury brands. 

Discover why brand engagement matters, how it impacts your profitability and reputation, and actionable steps to level up. Whether you’re a landscaping pro, outdoor kitchen designer, or pool company owner, this episode will give you the tools to eval...


Empowering Your Team to Take Better Project Photos
#32
02/11/2025

Great photography isn’t just a bonus for luxury outdoor businesses—it’s a game-changer. In this episode of The Affluent Buyer Script, Katy Doss shares how you can empower your team to take stunning photos of your projects using just their smartphones. 

Learn why quality photos are essential for attracting affluent clients, get practical tips your team can use right away (like cleaning the lens, using gridlines, and mastering lighting), and discover creative ways to motivate your employees to snap consistently. 

If you’ve ever struggled to capture the magic of your work, this episode is p...


5 Ways to Make your Yard Signs Work as Hard as You Do
#31
02/04/2025

Yard signs are more than just placeholders—they’re powerful tools to generate leads, showcase your expertise, and position your luxury outdoor business as the go-to in your area. In this episode of The Affluent Buyer Script, Katy Doss shares five strategies to take your yard signs from basic to brilliant. From upgrading to premium designs inspired by high-end real estate to using QR codes and exclusive offers, these tips will help you turn every project into a lead-generating machine. 

If you’re ready to elevate your marketing game and make your yard signs work as hard as you do...


Sell More by Addressing Pain Points
#30
01/28/2025

In this episode of The Affluent Buyer Script Podcast, we’re diving into a cornerstone of marketing strategy: selling benefits, not features—but with a modern twist. While focusing on benefits was a game-changer, it’s no longer enough to stand out. 

Join host Katy Doss as she explores the importance of addressing your ideal customer’s pain points to truly resonate and connect. Learn how to: 

Understand your ideal customer beyond basic demographics.  Identify the challenges and frustrations that drive their decisions. Craft story-driven messaging that highlights how your product or service solves their biggest pain points. ...


5 Tips to Make Email Your Best Sales Tool
#29
01/21/2025

Email marketing is one of the most powerful tools in your arsenal—but are you using it to its full potential? In this episode, host Katy Doss dives into five tactical tips to turn your email strategy into a sales powerhouse. 

Whether you’re starting from scratch or tweaking an existing strategy, this episode has actionable advice to help you: 

Set clear goals for every email.  Decide when to use text-only emails versus designed emails.  Make your content skimmable and engaging.  Segment your audience for hyper-personalized messaging.  Automate your sales process with drip campaigns. 

If you’ve been...


12 Ways to Transform Your Website Into Your Best Sales Tool
#28
01/14/2025

Your website should do more than look good—it should work hard. In this episode of The Affluent Buyer Script Podcast, host Katy Doss is diving into 12 actionable ways to transform your website into a lead-generating, trust-building powerhouse for your luxury outdoor business. 

From improving page speed to crafting clear calls-to-action, optimizing for mobile, and leveraging social proof, these tips will help your website stand out and attract affluent buyers. We’ll also discuss the importance of keeping your content fresh, maintaining accessibility, and using lead magnets to capture high-value prospects. 

Whether you’re a pool designer...


2025 Outdoor Trends to Supercharge Your Marketing and Sales
#27
01/07/2025

Feeling stuck saying the same thing in your outdoor marketing? Struggling to stand out from competitors? In this episode, Katy Doss of Script Marketing shares seven fresh outdoor trends for 2025 that will elevate your marketing and sales game. 

Discover how trends like outdoor wellness retreats, sustainable luxury, smart tech, all-season living, and more can help you connect with affluent buyers in meaningful ways. Katy dives into the pain points many outdoor businesses face—running out of ideas and blending in with competitors—and shows how to use these trends to keep your content exciting and effective. 

With...


Creating Target Personas to match your affluent buyers (Holiday Rerun)
#23
12/31/2024

Do you ever get lost in the weeds of who you’re selling to? It happens to the best of us. You know your business, you know your product or service, but sometimes you just take a step back and think – wait. Who am I actually marketing to?  

There’s a tried and true way to combat this problem – Target Personas.  

Today, Katy Doss of Script Marketing takes you through target personas – what they are, how to use them, what’s included, and how to create your own to hone in on your ideal affluent client and make...


Marketing Around your Business’s Seasonality (Holiday Rerun)
#22
12/24/2024

If you’re in the luxury outdoor space, you’ve probably got a seasonal business. So how do you effectively market a business that is intrinsically seasonal in nature to combat the “feast or famine” flow of leads?  

Katy Doss of Script Marketing shares strategies and tactics to ensure all your leads aren’t coming in during one three-month period of the year. We’ll talk about year-round engagement, seasonal variations and promotions, and diversification to ensure you’re reaching the right affluent buyers all year.  

Plus, you’ll be able to download our sample marketing calendar y...


Strategies for Finding – and Hiring – Top Talent in the Outdoor Space
#25
12/17/2024

Hiring top talent for your outdoor service business can feel like running through quicksand, but it doesn’t have to be. In this episode, Katy Doss of Script Marketing tackles one of the biggest pain points for luxury outdoor businesses: finding and hiring the right people. Whether you’re recruiting high-level professionals like designers and project managers or dependable crew members to bring those designs to life, this episode has you covered. 

Discover actionable strategies for attracting the best candidates, from leveraging LinkedIn and Meta ads to using TikTok for crew recruitment. Katy breaks it all down, shari...


Step-by-Step Guide to Create your Unique Selling Position
#26
12/10/2024

In this episode of The Affluent Buyer Script, host Katy Doss is diving into the power of a Unique Selling Proposition (USP) and how it can transform your luxury outdoor product or service business. If you’re struggling to stand out, wasting money on unfocused marketing, or chasing low-quality leads, the problem might be a fuzzy or non-existent USP. 

We’ll cover: 

What a USP is and how to create one using a simple, effective formula.  Why a clear USP is essential for differentiating your business in a crowded market.  Real-world examples of impactful USPs for outdoor busi...


Save Time by Rethinking Social Media
#24
12/03/2024

In this episode of The Affluent Buyer Script, Katy Doss tackles a topic that may surprise luxury brands: why organic social media isn’t the magic marketing tool many think it is. Katy explains how affluent buyers don’t make snap decisions based on trendy TikToks or viral memes and how focusing on the right social media strategy can actually save time. 

Katy breaks down why organic social is a powerful support tool rather than a primary sales driver. Learn why going viral isn’t a real strategy, how social media can be a powerful brand validator, and how to le...


Close More Deals with Non-Discount Incentives
#18
11/26/2024

In this episode of The Affluent Buyer Script, host Katy Doss tackles a common challenge for luxury outdoor product and service businesses: how to incentivize affluent buyers without relying on discounts. Katy explains why discounting can actually hurt your brand’s perceived value and offers creative, non-discount alternatives that focus on exclusivity, enhanced customer experiences, and value-added services. 

Learn how offering VIP access, white-glove service, and personalized upgrades can attract affluent buyers who care more about quality and experience than price. Katy also shares strategies for bundling services, creating time-sensitive offers with added value, and using luxury refer...


20 Easy tasks you can do now to set you up for success in 2025
#21
11/19/2024

In this episode of The Affluent Buyer Script podcast, Katy Doss and Shelbie Wallace share 20 simple, actionable marketing tasks that can set your outdoor product or service business up for success in 2025. From asking for customer reviews and planning a photoshoot to organizing your marketing assets and updating your target personas, these tasks are designed to be manageable and stress-free, especially during the hectic holiday season. 

No major overhauls or complicated campaigns—just easy, impactful steps to help position your business ahead of the curve for the new year. Plus, don’t forget to download the accompanying guide at...


Shorten Your Sales Cycle with Customer Paths
#19
11/12/2024

In this episode of The Affluent Buyer Script podcast, host Katy Doss dives into the world of customer journeys and why they’re critical for driving sales. Learn how to create a well-crafted customer journey that leads affluent buyers from awareness to purchase, step by step. Katy explains why having multiple journeys tailored to different target personas is essential and shares insights into the key stages: awareness, consideration, and decision. 

From crafting targeted marketing touchpoints to boosting customer trust and conversion rates, this episode will walk you through the entire process. Whether you’re looking to create consisten...


Help Them Before They Hire You: Building Trust with Potential Clients Through Education
#17
11/05/2024

In this episode of The Affluent Buyer Script, we explore the power of building trust with potential clients by helping them before they ever hire you. Yes, you heard that right—offering value upfront through educational content like blog posts, social media tips, videos, and even podcast can position you as the expert they turn to when they're ready to buy. 

Join host Katy Doss as she explains how educating your audience builds trust, improves SEO, and sets you apart from the competition. We’ll dive into practical strategies for creating content that helps convert affluent buyers—from writ...


Holiday Social Media Ads: Go all in or pull back?
#20
10/29/2024

In this episode of The Affluent Buyer Script, host Katy Doss of Script Marketing, along with Script Senior Account Executive Shelbie Wallace, dives into the strategies you need for holiday social media ads.  

Whether you're a service-based business wondering if it's worth competing with Amazon and Temu, or a product-based business aiming to be the go-to gift choice for affluent buyers, this episode will guide you through the do's and don'ts of holiday advertising.  

Katy and Shelbie share actionable tips on adjusting your ad budget, narrowing your audience, and setting realistic expectations for your return on inv...


Utilizing Print Marketing to Increase Sales by 28%
#15
10/22/2024

In this episode of The Affluent Buyer Script, host Katy Doss of Script Marketing dives into why print marketing is far from dead—especially when it comes to reaching affluent buyers in the luxury outdoor product and service industry. Katy discusses the unique power of print in a digital world, sharing how beautifully designed, high-quality print materials can build trust, authority, and brand awareness. 

You’ll also learn how to combine print with digital strategies to create a seamless customer journey. From incorporating QR codes and UTM links to leveraging variable printing for personalized experiences, Katy explains how pri...


How The 95/5 Rule Leads to a Consistent Sales Pipeline
#16
10/15/2024

In this episode of The Affluent Buyer Script, host Katy Doss dives into the transformative 95/5 Rule—a marketing principle that explains how only 5% of your target market is ready to buy at any given time, while the other 95% is still considering, researching, and planning. Katy and her guest, Script account executive Shelly Weathers, discuss why businesses, especially in the luxury outdoor space, need to focus on nurturing that 95% to build long-term brand awareness and ensure they’re top of mind when potential buyers are ready to make a decision.  

They’ll cover actionable strategies like consistent, year-round marketin...


Boomer Buyers: How to Sell to the Wealthiest Generation
#14
10/08/2024

In this episode, we dive deep into one of the most valuable and often overlooked customer segments for outdoor product and service businesses: Baby Boomers.

We explore who Baby Boomers are today, breaking them down into key sub-groups like Early Boomers and Generation Jones, and discuss why they are such a lucrative market. With 70% of the nation's disposable income in their control, Boomers are ready to spend on lifestyle-enhancing luxury products. 

You'll learn about their unique buying behaviors, the importance of exceptional service, and why Boomers value experiences over products. We also cover key marketing s...


Increase Ad ROI with Small Meta Audiences
#13
10/01/2024

In this episode of The Affluent Buyer Script, host Katy Doss delves into the power of targeting small, specific audiences in Meta digital ad campaigns for luxury outdoor products and services. Katy explains why less is more when it comes to digital ad targeting, particularly for affluent buyers who value quality and exclusivity. 

You’ll learn about the pitfalls of broad audience targeting and the advantages of narrowing your focus to reach the most qualified leads. Katy covers how to effectively use Meta’s tools like Lookalike Audiences, Detailed Targeting Options, and Custom Audiences to create personalized ad camp...