EmpowerHer: Women Uplifting Women

In this inspiring episode, we sit down with a passionate MBA student with a unique background in health sciences, humanities, and over 7 years of experience in clinical research, grassroots initiatives, and non-profit work. We dive deep into the importance of research—not just in labs or institutions, but at the community level where real lives are impacted. She shares how her journey across disciplines has shaped her belief that research is not just about data—it's about people, context, and driving meaningful, systemic change. We explore how grassroots initiatives can inform policy, influence sustainable finance strategies, and lead to more huma...

🚀 New Episode Alert! 🎧

In this week's episode of EmpowerHer, I sit down with the incredible Julie Fox!

Julie Fox is the Global Director of Customer Success at Cin7, recognized as a Top 25 Customer Success Creative Leader and Top 100 Customer Success Strategist. With experience at companies like FloQast and Greenlight Guru, Julie is known for her strategic leadership, customer-focused approach, and dedication to problem-solving. She actively contributes to the Customer Success community as a speaker, podcast guest, and mentor.

Julie shares her inspiring journey of transitioning from Corporate services to Customer Success leadership. We discuss her ca...

Welcome to today's episode of EmpowerHer, where we dive deep into the world of customer success, coaching, and entrepreneurship with an incredible guest, Bhumika, the Founder of Ruffday. With over 15 years of experience in customer success, consulting, and coaching, Bhumika has built a reputation as a thought leader, helping individuals and businesses achieve their goals and unlock their potential. In this episode, we’ll explore Bhumika’s journey from leading tech startups and consulting firms to becoming an advisory board member and guest lecturer. She'll share her valuable insights on navigating career paths, whether you’re in a traditional job, consid...

In this episode, we sit down with Alicia, a trailblazing leader in Customer Experience at Amazon. Alicia shares her inspiring journey of rising through the ranks in one of the world's most influential companies, all while balancing the challenges of being a single mother. She opens up about the importance of women empowerment in the workplace, how she champions inclusion and diversity in her role, and the lessons she’s learned on her path to leadership. Join us as Alicia discusses what it takes to lead with empathy, the challenges women face in leadership roles, and how she juggles her de...

In this episode, I sit down with Anita Bhandari, the Chief Human Resources Officer at the City of Burnaby, to explore the critical role of Diversity, Equity, and Inclusion (DEI) in today's workplace. Anita shares her expert insights on the importance of equity in building inclusive environments, particularly when it comes to empowering women in leadership and decision-making roles. We also discuss her personal journey in HR, how she’s leading DEI initiatives at Burnaby, and the valuable advice and lessons she’s learned along the way for those aspiring to be leaders in HR. Tune in f...

In this episode, I sit down with Marcie Bianco—journalist, editor, and author of Breaking Free—to explore the true meanings of feminism and equality. Together, we dive into how these concepts are often defined and misunderstood, debunking the myths and stereotypes surrounding them. Marcie shares her journey as an author, offering insights into the challenges faced by writers today and giving valuable recommendations for aspiring authors. Join us for an engaging conversation that challenges misconceptions and empowers you to think differently about feminism and the pursuit of equality.

In this episode, I’m joined by Ellie, a seasoned Customer Success leader, as we dive into her incredible career journey and the importance of mentorship in professional growth. Ellie shares her unique perspectives on aging, the decision to be childfree, and her thoughts on marriage, offering insights on navigating these personal choices in today’s society. We also explore her adventurous new hobby of van life and travel, where she gives practical tips and advice for those considering hitting the road. Tune in for an inspiring conversation filled with career wisdom, life reflections, and travel stories!

In this episode, I sit down with Angeline, the Vice President of Customer Success and a coach who empowers Customer Success (CS) leaders to effectively speak the language of revenue. Christine brings a wealth of experience from leading high-performing CS teams and working closely with revenue-driven metrics. We dive into how CS leaders can shift their mindset from being purely customer-focused to aligning with the company's financial goals, exploring practical strategies for driving revenue growth through customer success. Christine shares her insights on creating a strong partnership with sales teams, managing customer retention and expansion, and measuring success in terms...

Looking to build a strong employer brand and implement impactful DEI strategies in your organization? Watch now for insights on people culture, diversity, equity, and employee wellness. Learn how these strategies can benefit your business in terms of revenue growth, employee retention, and overall leadership skills development. Don't miss out - watch now to enhance your career and organizational success! In this powerful and insightful episode, I interview Melanie Morris, an accomplished People & Culture Strategist and a passionate advocate for diversity, equity, and inclusion (DEI) in the workplace. Melanie is a leading expert in building DEI programs and strategies that...

In this episode, I have the pleasure of speaking with Ashley Harnarine, a results-driven sales leader, a performance and career coach who has consistently exceeded expectations throughout her career. Ashley's passion for building emotional connections, nurturing relationships, and inspiring engagement shines through as she shares her journey from her early days in sales to transforming underperforming teams into top achievers. We explore how Ashley made her mark in the sales industry, especially in a field often dominated by men, and the strategies she used to rise into leadership roles. She opens up about the mindset shifts and skills required to...

In this episode, we sit down with Pratibha, an accomplished IT professional in India who transitioned from studying engineering to becoming a Workday consultant. She is a Functional Core HCM and Payroll Certified Consultant with 9.5 years of IT Experience which includes 4.5 years of Experience in Workday Consulting and 5 years in Data Warehousing, ETL methodologies and Data Quality control. Pratibha shares her insights into the Indian corporate culture, discussing the challenges she faced along her career journey. We delve into what aspiring software engineers can expect when they join large IT companies, including the processes they must navigate. Pratibha also highlights...

In this inspiring episode, we sit down with Monisha, an immigrant from India who successfully transitioned her career to Canada. Monisha shares her journey from building a career in India to starting anew in Canada, where she carved out a niche in Talent Development. She explains what Talent Development entails and how her experiences led her to share other immigrants’ stories through her own podcast. As a co-founder of a networking non-profit and a networking events enthusiast, Monisha is passionate about creating opportunities for others. Tune in to hear her powerful words of wisdom for new immigrants: don’t limit your...

In this episode, I sit down with Christine, a dynamic Leadership and Employee Development Manager and a certified leadership coach. We delve into the essentials of becoming a leader, exploring the different types of leadership and how to find the one that fits you best. Christine shares insights on overcoming self-doubt and imposter syndrome, particularly the unique challenges women face in leadership roles. She opens up about her own career journey, the motivations behind her path, and the pivotal moments that led her to her current role. Christine also offers valuable advice for those aspiring to enter the field of...

In this episode, we have an inspiring conversation with Sara Masson, a remarkable woman who has risen to the position of Vice President in Customer Success. Jane shares her unique perspective on what customer success means to her and the strategies she employs to ensure customer satisfaction and loyalty. She takes us through her incredible journey from working as a server to climbing the corporate ladder and achieving her VP title. Jane also opens up about her experiences as a working mother to a new baby, discussing the challenges and triumphs of balancing a demanding career with motherhood. Join us...

In this heartfelt episode, join us as we sit down with Kishana, a remarkable woman whose life is a testament to strength and resilience. Kishana opens up about her deep roots in Mexico, sharing the inspiring stories of her mother and grandmother—two powerful women who have shaped her journey with their unwavering determination and courage. Kishana takes us through her family's early days in Mexico and the pivotal move to Canada, where her family's grit and perseverance paved the way for new opportunities. She reflects on her initial academic pursuits in criminology, a field driven by her passion for ju...

In this episode, we sit down with Nefeli, a remarkable woman with deep roots in Greek culture, as she shares her inspiring journey. Nefeli opens up about her life as a woman, her cultural heritage, and the significant role her parents played in her upbringing. She reflects on her experiences growing up in a Greek family, the values instilled in her, and how these have shaped her perspective on life. Nefeli also discusses her relationships and how they've influenced her path. She navigates the complexities of balancing a career and motherhood, offering a candid look at the challenges and triumphs...