Empathy in Tech
Empathy is transforming technology in surprising ways. Join hosts Andrea Goulet and Ray Myers as they discuss industry trends, cutting-edge research, practical skills, and ethical explorations around empathy in tech.
Empathy, Identity, and Collaboration with Zhou Fang
Zhou Fang is the founder of Intersectional Group - a leadership, people and culture practice with a focus on intersectionality, empathy, compassion, intentionality, as well as curiosity.
Zhou is a passionate advocate for pay transparency and equity, mental wellbeing, immigration reform, and climate justice, as well as a committed ally for the LGBTQ+ and Indigenous communities.
Currently, Zhou serves on the board of Portland HR Management Association, as well as a thought leader for the Policy Committee at Women’s Foundation of Oregon. She is also the producer and host of The Intersection, a podcast pr...
Building Amotions AI w/ Pianpian Xu Guthrie
Pianpian Xu Guthrie is founder and CEO of Amotions AI, a startup that provides an emotionally intelligent real-time AI coach live in calls and AI role play for leaders and employees in areas like sales.
Before founding Amotions AI, she led product management and growth at multiple tech companies such as GoDaddy and Ticketmaster.
She aims to use technology to improve people's lives across socioeconomic circumstances and cultures.
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Pianpian’s LinkedIn Amotions The Psychology of Money by Morgan Housel SPIN Selling by Neil RackhamHOSTS
Andrea Goulet LinkedIn | andreagoulet.co...Empathy in Wrestling? John Cena Turns Heel
How do you turn a hero into a villain? Andrea and Ray dip into the world of professional wrestling to explore unconventional and surprisingly subtle uses of empathy in John Cena's recent storyline of becoming a "heel".
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Video: "Betrayal Moment" at Elimination Chamber Video: John Cena's first heel promo speech at WWE RAW Wikipedia glossary of pro wrestling terms Empathy In Tech Episode: Who is the Business? Radiolab episode: Montreal ScrewjobHOSTS
Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTubeABOUT EMPATHY IN TECH
Empathy...
Researching Empathy in Software Development
Hashini Gunatilake is a researcher exploring the role of empathy in developer-stakeholder interactions within software engineering. She is currently pursuing her PhD in Software Engineering at Monash University as part of the HumaniSE Lab to identify ways to improve software engineering processes and outcomes through empathetic practices. Her research contributions have been published in leading software engineering journals, including ACM Transactions on Software Engineering and Methodology (TOSEM), Information and Software Technology (IST), and the Journal of Systems and Software (JSS).
Sponsored by CodeCrafters - discount link
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Hashini’s LinkedIn Hashini’s website Paper: Enabl...Empathy and Logic: Facing Fears
In this vulnerable impromptu session, Andrea examines the roots of discomfort she experiences trying to absorb mathematical jargon. Ray rethinks his approach, emphasizing that the true role of logic should be to bring us together rather than push us apart.
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Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on Yo...Empathy for Tech Innovation with Christian Idiodi
Christian Idiodi is a leader in the product industry and a Partner at Silicon Valley Product Group. For over 15 years, he has developed teams that build innovative, disruptive, and market-transforming technology products. He has worked with organizations such as CareerBuilder, Merrill Corporation, Microsoft, Starbucks, and Squarespace and teaches product management and innovation at Virginia Commonwealth University.
Christian is passionate about creating practical tech solutions for Africa's social and economic issues, such as unemployment, poverty, healthcare, insecurity, and financial exclusion. He has founded several companies in Africa and is the Chairman of Innovate Africa Foundation, a non-profit organization...
Making Software Habitable with Tudor Girba
Tudor Girba is the CEO of feenk, a company focused on modernizing legacy systems. They do that through Moldable Development, a way of programming through custom tools. They build Glamorous Toolkit, a free and open-source moldable development environment, to show how working through thousands of custom tools per system can be practical.
Sponsored by CodeCrafters - discount link
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Tudor's LinkedIn feenk Glamorous Toolkit Moldable Development Rising Strong by Brené Brown Global Village by Marshall McLuhan Above the Line, Below the Line by David Woods and Richard CookHOSTS
Andrea Goulet LinkedIn | a...Data Science That Listens with Indi Young
Today on the show, we have Indi Young, who is known for data science that listens. Indi is a problem-discovery researcher who makes tools that support inclusive and responsible solutions for a broader variety of thinking styles. She teaches courses online, writes books & essays, presents talks and does podcast appearances, and pens helpful posts on LinkedIn.
HOSTS
Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTubeABOUT EMPATHY IN TECH
Empathy in Tech is on a mission to accelerate the responsible adoption of empathy in the tech industry by:<...
Rewriting the Rules of Expertise with J. B. Rainsberger
In this episode of Empathy in Tech, Andrea and Ray sit down with J.B. Rainsberger, a software professional who transitioned from a purely technical focus to championing interpersonal skills in the tech world. J.B. shares his evolution from a programmer obsessed with "correct" solutions to a mentor helping others navigate the human challenges of software development. Through stories of personal growth, insights from Buddhism, and reflections on the dangers of dogmatic expertise, J.B. challenges listeners to embrace curiosity, patience, and compassion in their work.
Sponsored by CodeCrafters - discount link
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...Technoethics
What ethical responsibilities do we have as technologists? Andrea and Ray dive into the paper that introduced the term “technoethics” and grapple with applying the principles to today’s challenges.
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Paper: Towards a Technoethics, Mario Bunge, 1975 Ray leaves AI! Paper: “My code is sh*t”: Negative automatic thoughts and outcomes of a behavioral experiment for code review anxiety NATO Software Engineering Conferences Github Copilot & code quality Wheelchair-to-Warfare pipeline article: How Disabled People Get Exploited to Build the Technology of War Empathy & foresight The Impact of AI on Computer Science Education Course: Think like a Stoic: Ancient Wi...Hardcore Soft Skills with Yadi Caro
Yadi Caro, host of the Hardcore Soft Skills podcast joins us to discuss her experience cultivating high-performing teams and organizations, which she's developed through 15 years working with developers and engineers in the US Military.
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Hardcore Soft Skills podcast Yadi's LinkedIn Yadi's courses Team of Teams by General Stanley McChrystal Turn The Ship Around by Captain David MarquetHOSTS
Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTubeABOUT EMPATHY IN TECH
Empathy in Tech is on a mission to accelerate the responsible adoption of empathy in...
Designing Brave New Organizations With Amy J Wilson
Amy J Wilson, founder of The Empathy Action Lab, shares her quest to build brave new organizations by centering worker voice and changing our relationship with change.
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Amy's website Amy's LinkedIn Amy's Book "Empathy For Change" "New Power" by Jeremy Heimans and Henry Timms "Power Over vs Power With" and Mary Parker Follett Buddhist Impermanence "God is change" - Octavia Butler quoteHOSTS
Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTubeABOUT EMPATHY IN TECH
Empathy in Tech is on a mission to accelerate the r...
They Called Me a Turnip! With Jeremy Adamson
Jeremy Adamson, author of Geeks With Empathy, shares his journey learning the value of human connection in workplace and how it shapes his approach to business strategy.
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Jeremy's website Geeks With Empathy book Jeremy's LinkedInHOSTS
Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTubeABOUT EMPATHY IN TECH
Empathy in Tech is on a mission to accelerate the responsible adoption of empathy in the tech industry by:
Closing the empathy skills gap by treating empathy as a technical skill. Teaching technical empathy through accessible...AI Meets The Enterprise with John Willis
DevOps pioneer John Willis talks about his journey through decades of changes in the IT industry, the rise of Artificial Intelligence, and the people behind it.
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ABOUT EMPATHY IN TECH
Empathy in Tech is on a mission to accelerate the responsible adoption of empathy in the tech industry by:
Closing the empathy skills gap by treating empathy as a...Who is "The Business"?
What do we mean when we talk about what "The Business" wants? Aren't we part of the business? If not us then who? Andrea and Ray discuss the tension between roles, and the alienation experienced from both sides.
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Dr. Nick Morgan (communications coach) Paper: “A grounded theory of coordination in remote-first and hybrid software teams” by Ronnie de Souza Santos and Paul Ralph How Empathy Drove Grace Hopper's Software Development by Andrea Goulet ACL2: A Computational Logic for Applicative Common Lisp
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ABO...
Are GUIs Anti-Social?
Does accessibility put up it's own kind of wall? Andrea and Ray discuss how GUIs are arguably more AND less "social" than alternatives such as textual interfaces like scripting.
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Errata: The rumor of South West airlines using Windows 3.1 is likely an exaggeration, see the link above for up-to-date r...
Empathy and Organizational Effectiveness with Belle Walker
Belle Walker is the owner of Belleview Consulting, which takes organizations from Friction to Function by developing human-centric organizational models that help clients across many industries recapture lost efficiency and engagement.
Belle is an international bestselling author of the book Generation Innovation, a TEDx speaker, and has built several successful technology teams including one responsible for the quality of maps for autonomous vehicles, where she was awarded two patents. Belle began her career at Google, building a nation-wide aerial photography operation.
Belle has a Mechanical Engineering degree from Harvard and a Systems Engineering master’s fr...
Building Inclusive Cultures with Minette Norman
Minette Norman is an award-winning author, speaker, and leadership consultant who previously spent decades leading global technical teams in the Silicon Valley software industry.
Her most recent position before starting her consultancy was as Vice President of Engineering Practice at Autodesk. Responsible for influencing more than 3,500 engineers around the globe, she focused on state-of-the-art engineering practices while nurturing a collaborative and inclusive culture.
As the author of The Boldly Inclusive Leader and the co-author of The Psychological Safety Playbook, Minette is committed to helping leaders unleash the full potential of the people in their organizations.<...
Star Trek and Empathy Stereotypes
Andrea and Ray explore perspectives of empathy in the pop psyche through the portrayals of characters Deanna Troi and Data on Star Trek: The Next Generation!
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Jamil Zaki on the Roddenberry Hypothesis SWE-Agent paper reading on NopilotHOSTS
Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Mender.AIABOUT EMPATHY IN TECH
Empathy in Tech’s mission is to accelerate the responsible adoption of empathy in the tech industry to help humanity solve our most pressing and complex problems. We do this by focusing on three key areas:
Technical Em...Overcoming Isolation at Work with Nethra Samarawickrema
Nethra Samarawickrema is a career and executive coach who helps people align their work with their values. She supports her clients in making career transitions and writing their own scripts to actualize lives that express who they are. Her work is grounded in empathy and she coaches entrepreneurs, engineers, academics, writers, artists, and startup co-founders to listen to their needs and actualize their full potential. She also works with organizations, combining insights from Anthropology, Design Thinking, and Nonviolent Communication to train teams in transforming their communication to enhance their collaboration. She has a PhD in Anthropology from Stanford University...
AI Ethics with Madison Mohns
Madison Mohns is an AI product manager at Indeed.com who specializes in developing deep learning approaches to enhance metadata generation for candidate job matching in 19 global markets. A passionate advocate for AI ethics, she takes an optimistic yet conscientious approach to the use of AI solutions. Her expert-in-the-loop approach to scaling taxonomy coverage was recognized and featured in a published paper at RecSys Conference 2022. She manages a team of more than 120 taxonomists, data scientists and engineers, and has pioneered her team's ability to drive innovation by augmenting her teams' work with AI solutions.
Madison is currently...
Why Empathy In Tech (Part 2) with Ray Myers
Meet Empathy In Tech cohost Ray Myers, who shares why he's excited to join the podcast.
Ray Myers is a legacy code expert and skeptical enthusiast for AI. With 16 years in software engineering across multiple industries, he urges a focus on our collective lessons learned to improve our systems and organizations. He publishes guidance on his YouTube channel Craft vs Cruft, with influences from DevOps to Taoism.
Connect with Ray:
Ray's LinkedIn Craft vs Cruft - YouTube Channel Mender.AI - The AI Legacy Code strategy guideABOUT EMPATHY IN TECH
E...
Why Empathy In Tech with Andrea Goulet
Andrea and Ray dive into the “why” of the Empathy in Tech podcast. Why empathy? Why tech? Why us? Why now? Andrea shares the backstory of how the Empathy in Tech came to be, the mission of the Empathy in Tech organization, and why she’s passionate about leading a scientific revolution.
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