The Estate Agent Consultancy Podcast

40 Episodes
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By: The Estate Agent Consultancy

The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency.

Market Slow? Don’t Panic — Mindset Is Your Biggest Growth Tool in Lettings
Today at 5:00 AM

Think the market’s too slow to grow right now? Landlords not biting? Leads feeling cold?

Think again.

In this episode, I share the truth most letting agents overlook: It’s not the market holding you back — it’s your mindset.

Coming from someone who’s been ghosted by landlords, hit dry spells, and started from scratch, I’m pulling back the curtain on what actually moves the needle — especially when the market isn’t on your side.

You’ll learn:

 The 5 mindset shifts that transformed my agency How to stop blaming mar...


7 Steps to Win More Market Appraisals
Yesterday at 5:00 AM

If you’re a self-employed estate agent struggling to turn market appraisals into instructions, this episode is your new playbook. I’m breaking down 7 simple but powerful steps to boost your conversion rate — before, during, and after the appointment.

You’ll learn how to position yourself as the obvious choice, build trust fast, and handle follow-up like a pro (without being pushy). No fluff, just real strategies that work.

Whether you’re new to the game or looking to sharpen your edge, this is the episode that could change how you win business.

📚Want a free c...


The Fix That’ll Win You More Market Appraisals
Last Monday at 5:00 AM

How easy is it for someone to book in with you? In this episode, we dive into the simple diary tweak that makes booking market appraisals frictionless, boosting your conversions and delivering a smoother customer experience. 

If your booking process is even slightly clunky, you’re leaving instructions on the table. Here’s how to fix it.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your nex...


Why Stamp Duty Is Broken, And How to Fix It - With David Powell
Last Friday at 5:00 AM

Sign David's Petition Here: https://petition.parliament.uk/petitions/729071

Stamp Duty has become one of the biggest blockers in the UK housing market — but what if buyers could spread the cost over time?

In this episode, David Powell, CEO of Andrews Property Group, shares his bold proposal to reform Stamp Duty and why it could be the key to getting people moving again. We talk about:

• Why homebuyers are staying put for over 20 years

• How Stamp Duty reform could increase housing supply

• What David’s national petition is really aiming to...


What You Really Need to Launch a Letting Agency (That Actually Works)
09/11/2025

The Essential Blueprint for Starting — or Expanding — a Profitable, Professional Lettings Business

Episode 10 Description: Thinking about starting your own lettings agency?

Or maybe you're running a sales-focused estate agency and want to bolt on a lettings arm that actually delivers?

Before you dive in, listen to this.

In this episode, I give you the real-world, step-by-step playbook for launching a lettings business that doesn't just exist — but attracts landlords, builds trust, and creates long-term revenue.

You’ll learn:

 The compliance and legal setup you can’t skip (even if you...


Live Business Breakdown: How to Stand Out and Scale in a Crowded Market
09/10/2025

In this episode, we sit down with a fast-growing agency that launched just a couple of years ago and is already making serious progress. But how do you go from good to go-to in a competitive local market?

We dive deep into the business, what’s working, where there’s hidden potential, and the exact tactics they can use to stand out from the competition, win more sellers, landlords, and become the default choice for sellers in their town.

If you’re building a modern agency and want to see what real growth strategy looks like i...


How to Prove You’re the Best Agent in Town
09/08/2025

In this episode, we reveal a smart, underused strategy that makes your marketing impossible to ignore, not just for buyers, but for every local homeowner watching. 

It’s a subtle move that proves you go further than the competition, without bragging or begging for attention. If you want to win more instructions by showing, not telling, how good you really are, tune in.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Wa...


Stand Out or Blend In? Sian Miller on Building a Memorable Brand
09/05/2025

What does it really take to run a successful estate agency solo — and stay sane while doing it?

In this episode, Sian Miller, a standout independent agent at TAUK and “Most Memorable Marketer 2025,” shares how she built a business rooted in authenticity, strong systems, and a bold personal brand. From handling burnout and social media to winning her very first instruction, Sian opens up about the real challenges and wins behind the scenes.

Perfect for aspiring agents, solo entrepreneurs, and anyone navigating the leap into self-employment.

📚Want a free copy of the ‘Your First £100...


Stop Competing, Start Dominating: How Letting Agents Can Own a Category and Crush the Comparison Game
09/04/2025

Are you constantly looking over your shoulder at what other agents are doing?

Scrolling Rightmove, tweaking your fees, copying someone else’s marketing?

Stop.

In this power-packed episode, we flip the script on how most letting agents approach growth — and show you how to step out of the noise and into undeniable authority.

You’ll learn:

 Why competing on price, speed, or service is a race to the bottom How to create your own category and become the go-to for a specific type of landlord Simple strategies to identify your ni...


The Secret to Getting Clients to Post About You
09/03/2025

Want more clients shouting about your agency on social media, without having to ask? In this episode, we unpack how to build “magic moments” into your service that surprise and delight clients so much, they can’t help but post about it. 

These subtle touches not only boost your brand but drive real local exposure. If you’re ready to turn every instruction into organic marketing, this one’s for you.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy...


The Agent Who Finds the Next Home Gets the Instruction
09/01/2025

Want to boost your instruction rate? Start by helping vendors find where they’re going next. In this episode, I walk self-employed agents through the high-conversion strategy of next-home support — and how to use it to win more listings without more leads.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale yo...


What Makes Estate Agents Succeed — And Why Many Don’t
08/29/2025

This week we’re joined by Ev Foster, who leads Keller Williams Scotland, to unpack what it really takes to succeed as a self-employed estate agent today.

We talk about:

The biggest mindset shifts new agents needThe support structures that make the differenceWhy some agents thrive while others burn outAnd how leadership — especially for women — is evolving in the industry

Whether you’re starting out, building a team, or just want a clearer picture of what success in estate agency looks like today — this one’s for you.

📚Want a free copy of the ‘Your First...


Training Isn’t Optional – It’s the Key to Success in Lettings
08/28/2025

Today we’re diving into a topic that separates the good letting agencies from the truly great ones: team training. Whether you’ve got 2 staff or 52, consistent, up-to-date training is the key to delivering exceptional service, staying compliant, and scaling your business. In this episode, we explore why it matters, what to include, and how it benefits your team, your landlords, and your bottom line.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.


Turning Followers Into Clients: The Social Media Process Agents Need
08/27/2025

Most agents stop at engagement — but followers don’t pay the bills. In this episode, I walk you through how to separate passive scrollers from potential clients, and what to do next to move them through your funnel. If you want your social content to convert, start here.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsulta...


How Top Agents Signpost Leads to Valuations (Most Get This Wrong)
08/25/2025

If you’re a self-employed estate agent struggling to get consistent valuations, the problem might be your funnel. In this episode, I’ll break down:

• Why the “messy middle” loses you leads

• How to set up your socials to guide every prospect to the next step

• The signposting method top agents use to move people from curious to committed

This is the exact strategy I teach my coaching clients to turn online attention into predictable valuation conversations.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “...


How To Get More Of Your Sales Through, With Natasha Candeias
08/22/2025

If your deals are stalling, falling through, or just taking too long, you need this conversation.

In this episode, we talk to Natasha Candeias, founder of Property Progressors, who built a business helping agents like you close faster and protect your pipeline. Natasha shares how to spot deal-killing red flags, what agents overlook in the first 2 weeks post-offer, and when it’s time to get help.

You’ll learn:  
• The top 3 things agents can do to speed up sales  
• What a good sales progressor *really* does behind the scenes  
• What to look for when outs...


Go All In: Why a Premium Monthly Management Fee Wins for Everyone
08/21/2025

 In this episode, we’re talking about a game-changing shift in how letting agents price and package their services: monthly management fees. Forget the bolt-ons and budget options, discover why going all in with an all-inclusive offering delivers better results for landlords, your team, and your bottom line. If you want to simplify your service, boost cashflow, and stand out as a premium agent, this one’s for you.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consult...


The Power of Saying No: Live Business Coaching
08/20/2025

In this episode, I coach estate agent Dayalan through a live business review — and the big theme is clear: if you want to grow, you’ve got to start saying no.

We unpack how Dayalan can:

Stop spreading himself too thinZero in on a core area that builds momentumIncrease his fees with confidenceTap into his existing database for more listingsGrow his managed portfolio with less effort

This is a must-listen for any estate agent feeling overwhelmed, underpaid, or unfocused. Tune in to hear practical strategies you can apply to your own business today.


Don’t Start With Cold Leads — Do This Instead
08/18/2025

When launching (or relaunching) your agency, your warm network is your best asset. In this episode, Chris breaks down the four key “spheres of influence” — starting with friends, family, and past colleagues — and shows you how to turn those relationships into your first listings and early momentum.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com...


I Gave Up My Agency to Start Over, Here’s Why
08/15/2025

Ian Wilkinson spent 20 years building Snowden Wilkinson into a respected independent estate agency — then walked away to start something radically different.

In this episode, Ian reveals:

The real story behind leaving his own agencyWhat it takes to succeed in a self-employed modelHis vision for Agent MXM and why it’s attracting top agentsWhat he’d do differently if starting again today

Whether you’re new to estate agency or looking to reinvent your career, Ian’s story is full of valuable lessons, inspiration, and bold thinking.

📚Want a free copy of the ‘Your First £100,000...


Omnipresence: The Marketing Superpower Letting Agents Can’t Afford to Ignore
08/14/2025

Today we’re unpacking omnipresence, the marketing superpower that can transform your letting agency’s visibility, authority, and lead generation. It’s more than just being online, it’s about being everywhere that matters. Tune in to learn how to build trust, stand out from the crowd, and become the go-to agent in your area.


📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you y...


Is It Time to Scale or Stay Solo?
08/13/2025

What do you do when your solo estate agency is thriving… but you feel the pull to grow?

In this episode, I’m joined by Sam—an experienced agent who’s built a strong personal brand and business. But now she’s facing a huge decision:

Should she keep going it alone, or launch a partner brokerage model under her own name?

We get real about:

The hidden costs and rewards of scalingWhether you need to be a leader—or just want to beHow to tell if staying solo is actually the...


Storytelling Sells: How to Make Your Message Stick
08/11/2025

People don’t remember data — they remember how you made them feel. In this episode, Chris shares how storytelling can transform your content, client conversations, and listing presentations. Learn to move beyond bland stats and start connecting through real, relatable stories that inspire action.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to laun...


Unlocking Peak Performance Through Better Sleep with Dr. Bijoy John
08/08/2025

In this episode, we sit down with Dr. Bijoy John, one of America’s leading sleep specialists with over 25 years of experience helping professionals and elite athletes improve their sleep for better health, energy, and performance.


Dr. John shares eye-opening insights on how poor sleep affects your productivity, mental sharpness, and ability to run a successful business—a crucial topic for estate agents and entrepreneurs looking to perform at their best. We dive into the surprising links between sleep and mental health, weight management, and overall well-being, plus prac...


What Landlords Really Want from Their Letting Agent
08/07/2025

What do landlords really want from their letting agent? In this episode, we go beyond the basics, rent collection, fast lets, and compliance and uncover three powerful things many agents overlook. These are the small touches that build trust, boost retention, and set you apart from the competition. If you want to deliver a service landlords actually value (and talk about), this one’s for you.


📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it...


How to Find the Real Bottleneck in Your Business
08/06/2025

If your results are stalling, chances are there’s one key metric holding everything back. Chris shows you how to identify your current business pinch point — from appraisals to pipeline — so you can fix the real issue instead of guessing. This episode is all about clarity, focus, and data-driven decision making.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.esta...


Why One Core Offer Beats Multiple Side Hustles & An Awesome Giveaway
08/04/2025

Trying to grow multiple businesses at once? It might be slowing you down. In this episode, Chris shares how focusing on one core offer for one avatar leads to clearer messaging, better results, and more sustainable growth. Inspired by recent coaching calls, he explains why he gave away the data pack instead of launching it — and what that decision teaches us about simplicity in business.


DM us the word "Data" over on Instagram and start using this tool in your estate agency! https://www.instagram.com/estateagent.consultancy/

📚Want a free copy of th...


Social Media Mastery for Estate Agents with Elle McDonald
08/01/2025

In this action-packed episode, we welcome Elle McDonald — the go-to expert for estate agents looking to generate more leads, run smarter ads, and create social media content that actually gets results. Elle shares her journey into helping estate agents grow their businesses online, and how she balances running a thriving consultancy with being a new mum.


We dive deep into where most estate agents are going wrong with their social media marketing, what makes a great Facebook ad today, and why boosting posts just isn’t enough if you want to grow. Elle explains the...


Why Every Letting Agent Needs to Understand Their Customer Journey
07/31/2025

If you don’t fully understand the journey your landlords and tenants take with your business… you can’t improve it, scale it, or even properly control it.

In this solo episode, I’m diving into customer journey mapping — what it is, why it matters, and how it can transform the way your lettings business runs day to day.

I’ll show you how mapping the journey helps you:

✅ Write better processes

✅ Spot the friction points you’ve been missing

✅ Deliver standout service

✅ Match the right people to the right roles

...


He Got a Fast Start in Property, But Then It Stalled
07/30/2025

Avi’s been in the estate agency game for around six to nine months. He had a solid start—but now things have slowed down, and he’s finding himself going hand to mouth month to month. In this episode, we break down exactly what’s holding him back and what we’re doing to turn it around.

We dive into the marketing gaps, the missing personal brand, and how a few key shifts can change everything when it comes to getting consistent leads.

If you’ve launched your agency recently or feel like you’ve lost moment...


If Social Media Owns Your Data, You Don’t Own Your Business
07/28/2025

Who actually owns your audience — you, or the platform you post on?
If you think your social media following is your business, it’s time for a reality check.

In this episode, we dive into the critical difference between influence and ownership, and the one test that shows if your content is converting — or just collecting likes.
Stop building someone else’s platform. Start turning your followers into actual clients.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consul...


Building, Valuing, and Selling Your Estate Agency with Atomic Consultancy’s Lucy Noonan & Laura Cooper
07/25/2025

In this powerhouse episode, we sit down with Lucy Noonan and Laura Cooper, the brilliant minds behind Atomic Consultancy, specialists in helping estate and lettings agents prepare their businesses for a successful sale. They share their journeys into this niche industry, the challenges they overcame when launching Atomic, and why authenticity is the key to building a thriving business.


Lucy and Laura also dive into the importance of empowering more women in estate agency, the shifting landscape of leadership in the sector, and their advice for women looking to carve out successful careers or...


Your Team Will Make or Break Your Business
07/24/2025

Here’s a truth that hits hard when you go from solo operator to actual business owner:

Your team will make or break your agency.

In this solo episode, I’m diving into what it really takes to build a team that grows the business with you — not one that drains you or leaves you picking up the pieces.

If you’re hiring, growing, or even just thinking about building a team… this one’s for you.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on...


The Hidden Cost of Task Switching in Your Business
07/23/2025

Multitasking isn’t making you more productive — it’s quietly stealing your time, focus, and performance.


In this episode, we explore how context-switching slows down self-employed estate agents and what to do instead.

You’ll learn how to block your time by task type, structure your diary for consistency, and create more powerful results in less time — all by doing less at once.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight ov...


Every Extra Step Is Losing You Clients
07/21/2025

Every click, form, or delay you add to your process doesn’t just slow things down — it costs you real business.


In this episode, we break down how friction in your pipeline — especially when it comes to booking market appraisals — is quietly killing your conversions.

You’ll learn how to audit your process and remove the bottlenecks that are pushing clients away from the results they want (and the sales you need).

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www...


Mia Evans’ Journey to Self-Employed Estate Agency Success
07/18/2025

In this inspiring episode, we sit down with Mia Evans, a dynamic self-employed estate agent who made the leap from corporate and independent agencies to building her own thriving business. Mia shares her journey from trainee negotiator to carving out a successful solo career, offering invaluable insights for any estate agent thinking about making the switch.


Mia opens up about the moment she knew she had to go self-employed, the fears she had to overcome, and why joining TA UK was the perfect fit. We explore where her first instructions came from, the lead...


The Systems Every Letting Agent Needs to Scale Without Chaos
07/17/2025

Feeling like you’re juggling 57 plates at once?

Today’s episode is for every letting agent who’s wondering, “How do I grow this thing without losing my mind?”

The answer? Systems.

In this solo episode, I’ll walk you through the five essential systems every letting agent needs if they want to scale — without chaos, overwhelm, or burnout.

These are the exact foundations I used to build a lettings business that worked without me — and eventually sold for a premium.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?


Solo but Scaling: How Michelle Will Double Her Business In 12 Months
07/16/2025

Michelle is a single mum with a big mission: double her business in the next year while balancing parenting and entrepreneurship. But inconsistency and overwhelm have been holding her back. In this episode, we unpack the struggles that come with scaling solo, and build a focused plan to help Michelle move forward with clarity.


Whether you’re juggling kids, clients, or just life, this episode will inspire your next move.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/es...


You Say It’s Your #1 Priority… But Does Your Business Show It?
07/14/2025

Too many self-employed estate agents say they know their top priority — but their calendar, habits, and business structure tell a different story.
In this episode, we’re cutting through the noise to ask one crucial question:
Does your time reflect what matters most?

If you’re feeling overwhelmed, unfocused, or stuck in busywork that doesn’t move the needle, this episode is your wake-up call. 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over...


Building a Visionary Estate Agency with $2 Billion Broker Scott Harris
07/11/2025

In this powerhouse episode, we’re joined by Scott Harris — the No. 30 ranked broker in New York City, with over $2 billion in sales volume since 2003 and a top 250 agent nationwide. Scott shares his extraordinary journey from history and psychology graduate to launching his own independent brokerage, Magnetic, and building a sustainable, client-focused real estate career.


We dive deep into Scott’s story, including how he rebuilt his business after nearly burning out, and what solo and self-employed estate agents can learn from his journey. He offers an insider’s view into the hyper-competitive New York pro...