Mastering Property Management

In this episode of Mastering Property Management, we uncover the power of blending creativity with leadership in the world of construction and capital project delivery.

I sat down with Lisa Gibson, Principal at Colliers Project Leaders, to explore her remarkable journey — from a Fine Arts background to leading multi-million dollar capital projects across Canada. Lisa opens up about how her artistic foundation shapes her leadership, and how her team helps clients deliver complex projects on time, on budget, and with community impact in mind.

💡 “Art taught me how to listen, lead with empathy, and solve problem...

In this episode of Mastering Property Management, we dive into what happens when a leader shifts focus — from personal milestones to empowering others for collective success.

I sat down with Lachlan MacQuarrie, Vice President of Customer Success at Intelligent Buildings, to talk about leadership, smart technology, and the future of commercial real estate. Lachlan shares how one mindset shift — embracing servant leadership — transformed his career and the teams he leads.

💡 “I could do great things with great people.”

This episode isn’t just about smart buildings — it’s about smart leadership. Lachlan breaks down how technology...

Armco Capital’s Bold Bet on Downtown Calgary with Corbin Staniloff 🏢 📈

In this episode of Mastering Property Management, we take a closer look at one of the most ambitious real estate investment plays in Western Canada.

In just 14 months, Armco Capital has acquired over 2.4 million square feet of downtown Calgary office space — adding First Canadian Centre, Bow Valley Square, and Altius Centre to their growing portfolio.

I sat down with Corbin Staniloff, Asset Management at Armco Capital, to unpack what this strategic expansion says about the future of Calgary’s core — and why Armco is doubl...

In this episode of Mastering Property Management, we explore what it means to bring courage, values, and heart to the world of real estate operations.

I sat down with Ainsley Oldershaw, Director of Properties at YWCA Regina, to talk about her bold, values-based approach to property management — and how she’s using her skill set to make a meaningful impact on the lives of women and children in her community.

This episode is a powerful reminder that property management isn’t just about buildings — it’s about people, purpose, and the chance to be part of somethi...

In this powerful episode of Mastering Property Management, we sit down with Nael Malaeb, CEO of Guard Tower Security, a new security company redefining what it means to protect properties in Calgary.

With mentorship and support from Picture Perfect Cleaning, Guard Tower is rising quickly by offering a rare combination: the personal, transparent service of a small company and the capability and professionalism of a large firm.

Nael shares what sets Guard Tower apart — and why security has become one of the most urgent priorities in property management today.

🔑 Key Takeaways:

 ✅ Why Guar...

In this episode of Mastering Property Management, we sit down with Margaret Gorska, Property Manager with Epic Investment Services, to explore the mindset and habits behind truly exceptional property management.

Margaret brings a refreshing mix of emotional intelligence and operational discipline to her role — and she believes the secret to success isn’t just in knowing the lease... it’s in how you treat people.

With decades of insight and a reputation built on kindness, empathy, and a passion for learning, Margaret shares what it takes to stand out in a small, relationship-driven industry.

🔑 Ke...

 In this special 40th episode of Mastering Property Management, we dive into what it means to run a family business rooted in trust, tradition, and personal connection.

I sat down with Khalid Keshavjee, Director of Operations at Amhurst Property Management Ltd., to explore the values that guide his leadership—and how his team is blending modern innovation with deep-rooted service.

Amhurst manages a diverse portfolio of residential, condominium, and compact commercial real estate in Calgary. Their mission is simple but powerful: treat every relationship like a partnership, support tenants with compassion and professionalism, and bring pea...

In this special episode of Mastering Property Management, we shine a spotlight on an industry event that’s quickly become a can’t-miss tradition for multi-family property managers in Alberta: the Battle of the Management Companies!

I sat down with Nadia Katz, Business Development Manager for Alberta at 24/7 Restoration, to talk about this incredible event—and why it's about so much more than just games and prizes.

Now entering its 4th year, the Battle was created to bring the property management community together in a fun, casual, and collaborative setting. Hosted at WinSport in Calgary, this e...

In this episode of Mastering Property Management, we explore how AI is transforming property management with Phil Sobkow from Charter Property Management.

AI isn’t just another tool—it’s a game-changer. Phil describes AI as an infinite team of assistants that can handle administrative tasks, streamline processes, and enhance efficiency. Smaller property management firms that adopt AI now will gain an unfair advantage in pricing, speed, and flexibility, outpacing larger firms struggling with slow adoption.

🔑 Key Takeaways:

✅ AI as a workforce multiplier – How it enhances efficiency and operation...

In this episode of Mastering Property Management, we sit down with Darryl Talbot, Vice President of Astoria Asset Management, to discuss the most critical factors in property management success: communication and technology.

Astoria Asset Management, founded in 2005, has built a strong reputation across Airdrie, Cochrane, Calgary, Olds, and beyond by delivering value-based management, meticulous financial reporting, and exceptional client relationships. With a diverse portfolio spanning residential and commercial condominiums, single-family homes, and homeowners associations, their insights into industry best practices are invaluable.

🔑 Key Takeaways:

✅ Why communication is the #1 reason clients switch property management compa...

In this episode of Mastering Property Management, we dive into multi-generational real estate investment with Harrison Zivot, Vice President, Investment at Ronmor Developers Inc.. As a third-generation family owner, Harrison shares how Ronmor’s long-term vision sets it apart from other developers in the industry.

Unlike many real estate firms that churn capital for short-term returns, Ronmor has the ability—and patience—to invest in land for generations. As Harrison puts it:

💬 “I look at the pieces of land my grandfather helped purchase—he wasn’t even alive to see them developed. Not a lot of companies ha...

In this episode of Mastering Property Management, we take you inside the operations of Chinook Mall – one of Canada’s most iconic and beloved shopping destinations! With 252 stores, top-tier restaurants, and a diverse mix of luxury and popular brands, it’s a property that millions of people love to visit.

But how does a mall of this scale run smoothly every day? We get the inside scoop from Mikayla Neustaedter, Operations Manager with Cadillac Fairview at Chinook Mall.

Mikayla shares her day-to-day life managing the fast-paced and ever-changing needs of such a large and complex space...

In this episode of Mastering Property Management, we dive into the critical topic of property accessibility with two industry leaders: Nabeel Ramji and Marco Pasqua.

🔹 Did you know? Over 22% of Canadians live with a disability, and that number is rising. Creating accessible spaces isn’t just about compliance—it’s about equity, inclusion, and better experiences for everyone.

Meet Our Guests:

✅ Nabeel Ramji – Co-Founder of Pedesting, a navigation app designed to help people find the most accessible routes. A passionate accessibility advocate and one of Calgary’s Top 40 Under 40...

In this episode of Mastering Property Management, we dive into how Concert Properties brings its vision of creating resilient, inclusive communities to life with insights from Rhiannon Thomas-Uyarer, Director of Property Management (West).

Concert Properties has been a leader in Canadian real estate since 1989, driven by a mission to develop spaces where communities thrive. Rhiannon shares how early-stage collaboration across teams ensures every project is designed with tenant needs and long-term resilience in mind.

She also provides valuable advice for aspiring property managers: build strong relationships, be curious, and...

In this episode of Mastering Property Management, we explore the art of balancing operational efficiency and tenant satisfaction with Ryan Giesbrecht, Regional Operations Manager at GWL Realty Advisors.

For over 30 years, GWL Realty Advisors has been at the forefront of building and managing sustainable communities that engage, excite, and inspire. Their philosophy goes beyond property management—it’s about creating spaces where people thrive.

Ryan shares his expertise on managing diverse property portfolios across multiple cities, emphasizing that great outcomes start with great teams and that true operational success come...

In this episode of Mastering Property Management, we explore the art of value creation with Kevin Humphrys, Vice President, Real Estate Management, Western Canada at Epic Investment Services.

Epic Investment Services is a fully integrated real estate platform dedicated to helping clients achieve their investment goals. Kevin shares his expertise in managing diverse property portfolios and explains how teamwork, collaboration, and understanding client objectives drive success in real estate management.

🔑 Key Takeaways:

The power of teamwork: “Success happens when the team pushes and pulls in th...

In this milestone 30th episode of Mastering Property Management, we’re thrilled to welcome Alex Akman, COO of Shindico and fourth-generation property management leader. Shindico has been shaping the Canadian real estate landscape for decades, and Alex brings a wealth of insight into Winnipeg’s unique market and its exciting future.

Winnipeg may not have major high-rises or widespread institutional investment—yet—but Alex explains why the city’s distinct infrastructure and steady growth set the stage for transformative opportunities as it nears a population of one million.

🔑 Key Takeaways:

In this episode of Mastering Property Management, we dive into the world of proptech with Peter Altobelli, Vice President at Yardi Systems Inc. Peter was Yardi’s very first employee in Canada, helping build a team of over 500 and establishing Yardi as the go-to software provider, holding an astounding 85-90% market share in Canada’s multifamily and commercial real estate markets!

Yardi isn’t just a technology company; they’ve grown by truly listening to clients and adapting to local needs, positioning themselves at the cutting edge of property management technology. Peter shares how Yardi continues to lead in...

Mastering Real Estate Marketing with Arif Maherali! 🚀

In this episode of Mastering Property Management, we sit down with Arif Maherali, CEO of Cityblock Agency, who’s leading the charge in real estate marketing for residential and multifamily projects. Cityblock has redefined what it means to create real, lasting value in a competitive market by blending innovation with a results-driven service model.

From navigating the challenges of the last five years—including the rise of CRM systems and AI—to understanding the true meaning of value, Arif explains why actions always sp...

In this episode of Mastering Property Management, we sit down with Denise Froese, Senior Vice President at Triovest, responsible for 37 million square feet of retail, office, and industrial properties across Canada!

Triovest manages a portfolio worth $10.8 billion and Denise shares what sets them apart: they don’t just act like owners—they are owners. Discover how this mindset drives excellence in third-party management and the importance of leading with integrity, teamwork, and ownership.

🔑 Key Takeaways:

Episode 26 of Mastering Property Management is here, and it’s a great one! 🎙️

I had the privilege of sitting down with Stephanie Lemieux, Director of Property Management at York Realty, for an insightful conversation.

Founded in Edmonton in 1985, York Realty is a family-owned powerhouse built on grit, hard work, and an unwavering commitment to excellence. 💪🏽🏢

If you’re a property manager striving to lead in the industry, this episode is packed with invaluable insights and leadership gems. Stephanie’s journey is remarkable, and her wisdom is second to none. 💡✨

Don’t miss this one—from start to...

Mastering Property Management had the incredible honor of moderating a panel at BOMEX 2024 in Vancouver, thanks to the Emerging Leaders of BOMA! The discussion was centered around one of my all-time favorite topics—Personal Branding.

A huge thank you to Natasha Sharma, Ainsley Oldershaw, and Steven Pacifico for sharing your invaluable insights. I walked away inspired and filled with new ideas!

Grateful for this opportunity and the amazing BOMEX 2024 experience. Truly a milestone for the podcast!

Don't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in pr...

In this episode, I had the pleasure of sitting down with Lisa McGrath, Owner and Lead Consultant of LPM Enterprises. LPM is the only construction consulting firm that provides white glove service in the industry, with a unique focus on Condo Project Consulting Advocacy.

Tune in to hear Lisa's insights on communication, leadership, and turning clients' visions into reality—all while staying true to their budget.

👉 Watch the full episode to learn more about how LPM Enterprises is redefining condo project consulting.

#MasteringPropertyManagement #Podcast #PropertyManagement #Consulting #CondoAdvocacy #Leadership #Mindset #LPMEnterprises

Find LPM E...

Sean Kirk Director of Property Management for Canderel Group  joins us on the Master Property Management podcast.

Canderel Group is a company with nearly five decades of experience and an impressive portfolio of over 80 million square feet of properties across Canada.

Sean, who manages the Edmonton City Centre, shares his insights on navigating the ever-changing landscape of property management. His key piece of advice? Embrace change. In this industry, adaptability is essential. The ability to not only accept change but to lead it can be a game-changer for aspiring property managers looking to climb the r...

Emiel Bril, Co-Founder and CEO of VendorPM  joins us on the Master Property Management podcast.

VendorPM is on a mission to modernize the way property managers and vendors work together. Their platform revolutionizes vendor sourcing, procurement, management, and compliance. The marketplace enables property managers to connect with vendors for building services and contracts of all sizes, while vendors can effortlessly market their services.

Today, VendorPM serves 50,000+ vendors, 100+ property management groups, and 6,000+ buildings across the US and Canada. With over $30M in funding, they are becoming a market disruptor, set on revolutionizing the vendor and property m...

Michael Caricari, Senior VP of Property Management with Canadian Urban Limited  joins us on the Master Property Management podcast.

Canadian Urban Limited is one of Canada’s most successful real estate investment firms. Recognized as 1st overall in investor income returns for the period 2000-2022 by Morgan Stanley’s MSCI annual property index, their above-benchmark performance is driven by a disciplined approach to acquiring and managing income-producing properties with future potential. With over $1 billion in assets under management and $3.4 billion in real estate transactions, Canadian Urban Limited exemplifies entrepreneurial integrity and performance.

<...

Ben Raps, CEO and Principal of Taurus Commercial  joins us on the Master Property Management podcast.

Taurus Commercial offers world-class commercial property management to Western Canada’s premier investors. 

At the core of what they do is their Purpose:  Protecting Commercial Real Estate assets for the betterment of landlords, tenants, and our local communities.

Don't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management. 

#PropertyManagement #Recruitment #HeadHunting #Communication #RealEstate #Podcast #ForesightRecruitmentGroup #WorkplaceStrategy #BuildingRelationships

Tune in to this episode – it’s a must-wat...

David Little, Director and Co-Founder of Foresight Recruitment Group, joins us on the Master Property Management podcast.

Foresight Recruitment Group specializes in Real Estate and Property Management Recruitment across Canada. We prioritize building relationships and delivering honest and transparent services to our clients and candidates, and actively collaborate with BOMA to cultivate talent within the industry.

I am thrilled to feature David Little, Co-Founder and Director of Foresight Recruitment Group, a leading recruitment agency specializing in Real Estate and Property Management across Canada. David's stellar reputation in the property management industry is well-deserved, and his...

Carla Barney, Property Manager for Atlas Development Corporation, joins us on the Master Property Management podcast.

Atlas Development Corporation has developed and managed over 1.6 million square feet of retail, office, and industrial space throughout Canada. Based in Calgary, Alberta, Canada, Atlas specializes in identifying and maximizing the value of its properties, generating strong returns for investors. They currently manage 67 properties.

In our conversation, Carla shares her insights on the future of property management, highlighting the increasing role of technology and the evolving nature of workplace strategy post-COVID. We also discuss the importance of effective communication...

Christina Martin, Property Manager for Hines, joins us on the Master Property Management podcast.

Hines is a global real estate powerhouse operating in 30 countries, managing $93.2 billion in assets, 109 million square feet of space, and boasting 66 years of industry excellence.

In our conversation, Christina and I delve into the challenges of nurturing the next generation of property management leaders. We explore the nuances of attracting and retaining talent in an industry where career paths are diverse and fluid. Christina emphasizes the importance of building a cohesive team culture that extends beyond traditional boundaries, integrating property management...

Morley Barr, Senior Vice President of Real Estate Management for Aspen Properties, joins us on the Master Property Management podcast.

For this special episode, I had the opportunity to visit The Ampersand, one of Calgary's premier downtown buildings. It was my first onsite recording, and it was made even more memorable thanks to Morley Barr, the Senior VP of Real Estate Management for Aspen Properties. Morley not only gave me a tour of The Ampersand but also guided me to their iconic Calgary Tower property. We also sat down for an in-depth conversation, you will not want...

I had the privilege of chatting with Darcie Smith, Senior Property Manager at Enright Management. where she oversees approximately 1 Million square feet of properties in Calgary.

With her extensive experience in navigating the complexities of property management, Darcie sheds light on some key aspects that truly resonate with the challenges and opportunities in the industry.

One of the biggest hurdles in property management is effective communication amidst dealing with numerous stakeholders simultaneously. Darcie emphasizes the importance of maintaining open lines of communication and avoiding the allure of voicemails. Instead, she champions face-to-face interactions whenever possible...

One Properties has 48,000,000 square feet developed or under development since 1987, 16,900,000 square feet under management, 630 tenants in retail, office, industrial, and 140+ employees in Edmonton, Calgary, and Toronto.

Find Vanessa Ambrose and ONE Properties online: 

LinkedIn: 
https://www.linkedin.com/in/vanessa-ambrose?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
https://www.linkedin.com/company/oneproperties/

Website: 
https://oneproperties.com/?utm_medium=organic&utm_source=gmb

Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and...

I had the privilege of chatting with Tanya Befus, General Manager at QuadReal Property Group, where she oversees approximately 5.5 Million square feet of industrial properties in Calgary.

Tanya's genuine demeanor and her clear desire to always learn truly shine through in our conversation. It's evident why she's so successful in her role, not to mention her impressive tenure as the Treasurer of the BOMA Calgary board.

QuadReal is a powerhouse in the real estate industry, with a global presence and a commitment to delivering strong, stable returns while enriching...

Deb Newell, Founder of Real-Time Consulting Services. With over 25 years of invaluable experience in the industry, Deb brings a wealth of knowledge and expertise to the table, making this episode an absolute must-listen for property management professionals!

Deb's impressive background spans across various sectors within the property management industry, including single-family, multifamily, REITs, PE firms, and more. As a self-described "Fixer," Entrepreneur, Strategic Leader, and Consultant, she specializes in providing personalized consulting services tailored to the unique of property managers.

Not only does Deb possess a B.S. in...

Neil Lathangue, President of DCS Global, joins us on the Podcast to share how he is shaping the property management industry from a janitorial and facilities perspective.

DCS Global is dedicated to ensuring properties achieve the highest standards in janitorial services, guiding them through accreditations, ESG commitments, and more. With their data-driven approach and expertise, they help property managers enhance Indoor Environmental Quality and create safe, sustainable environments for tenants and visitors.  

Don't miss this insightful conversation as Neil shares valuable insights on navigating the complexities of property management and achieving excellence in facilities maintenance. T...

Scott Hutcheson, Executive Chair of Aspen Properties, joins us on the Podcast to share his incredible story of building a Real Estate Empire with true integrity. 

With a staggering $1.2 Billion in owned assets and oversight of 4.25 Million square feet in office space, Scott Hutcheson's impact on the industry is undeniable. Yet, beyond his impressive numbers lies a narrative of integrity and principled leadership, making him not just a legend but a beacon of ethical excellence in real estate.

In our latest episode of Mastering Property Management, I had the privilege of delving into Scott's wealth o...

Melissa Ferguson, President of Symmetry Commercial Real Estate Ltd., joins us on the Podcast to share her story. From founding Symmetry in 2018, Melissa was driven by a passion for tailored solutions. Her commitment to flexibility and personalized service shines through in every aspect of her work. With a portfolio encompassing +/- 550,000 sf across 18 properties in various Alberta locations, Melissa has spearheaded numerous successful ventures, including multi-million-dollar Capex projects.

Find Melissa and Symmetry Commercial Real Estate online!

LinkedIn:
https://www.linkedin.com/in/melissa-ferguson-51b9773b/

https://www.linkedin.com/company/symmetry-commercial-real-estate-ltd/

Jonathan Salk, CEO of CORFAC International, joins us on the Podcast to share who CORFAC is. CORFAC International is a global network comprised of privately held entrepreneurial commercial real estate firms with expertise in office, industrial and retail brokerage, tenant and landlord representation, investment sales, multifamily, self-storage, acquisitions and dispositions, property management and corporate services.

Find Jonathan and CORFAC International online!

LinkedIn:
https://www.linkedin.com/in/jonathan-salk-0991b09/
https://www.linkedin.com/company/corfac-international/

Website: https://www.corfac.com/

Listen to our Mastering Property Management podcast as we...

Benjamin Shinewald, President and CEO of BOMA Canada, joins us on the Podcast to share his great insight into property management, and how BOMA Canada plays a significant role in supporting properties in Canada.

Find Benjamin and BOMA Canada online!

LinkedIn:

https://www.linkedin.com/in/benjaminshinewald/

https://www.linkedin.com/company/boma-canada/

Website: https://bomacanada.ca/

Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies...