Good Marketing, Good Business

40 Episodes
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By: Shannon Stone

Have you noticed so much business and marketing content out there is so abstract and airy fairy - what they’re saying sounds good, but what do you actually need to DO?That’s where the Good Marketing, Good Business podcast comes in, this is where I share practical strategies to help you grow your service based business. Everything from exactly where to find more clients through to how to follow up properly without pestering. Your host, Shannon Stone is an award-winning business and marketing consultant and for the last 10+ years she’s been diving in deep with small business owners...

084: Marketing Isn't Your Problem, It’s Just Your Most Obvious Problem
#84
Yesterday at 7:00 PM

I could be marketing-rich or I could tell you the truth. Yes, marketing is needed, it just might not be the priority right now. Growing your business requires much more than more clients and customers.

In this episode by listening [and taking notes], you’ll learn:

The more strategic shifts that will get you far better resultsWhy your business model, offer, pricing (and more) needs attention, firstHow fixing your foundation will equate to better ROI from your marketing

Enjoy!

Resources:

Website Facebook Facebook Group LinkedIn Instagram


If you’d like to w...


083: Established Businesses, These Strategies Are For You
#83
04/13/2025

Been in business a while? It’s time to reap the (marketing) rewards! And to do this you must know what you can leverage thanks to the business you’ve created which has lasted through the decades.

By listening [and taking notes], you’ll learn:

Seven different strategies that are unique to established businessesHow embracing the authentic elements of your business can put you in frontEven if your business is simply heads-down and doing great work, how to apply a humble brag 

Enjoy!

Resources:

Website Facebook Facebook Group LinkedIn Instagram


If you’...


082: Competitors, What Competitors?
#82
02/23/2025

Standing out shouldn’t mean keeping wide eyes on your ‘competitors’ - in fact, it should be far from that. In order to stand out you should look much closer to home because the ways your clients and customers will choose to work with you for a lifetime are right under your nose.

By listening [and taking notes], you’ll learn:

How to see your competitors as legitimate alliesThe competitive edge you create when you focus on your customers, not competitorsHow the inside of your business will demonstrate what keeps your clients around for longer

Enjoy!<...


081: Grow Your Business From The Inside Out
#81
02/09/2025

What if your business achieved the same revenue levels but with far less stress, time and volatility? And once you achieved that, then you focused on scaling it? This is growing your business from the inside out, consider it the anti-scale which still scales your business.

By listening [and taking notes], you’ll learn:

How streamlining client delivery created 150% of new working timeHow to scale your business but do so the right wayHow to increase profits without more clients

Let’s not scale problems and leaky buckets, let’s fix them first and then go banana...


080: How To Book More Discovery Calls
#80
12/22/2024

We’re talking QUANTITY, how to have more Discovery Calls in your calendar.

Increasing your businesses enquiries, sales and overall profit can be directly attributed to the quality and quantity of your Discovery Calls.

By listening [and taking notes], you’ll learn:

Seven methods to generate more Discovery CallsWhy it’s important to have multiple leads sources A challenge you can take on to increase the quantity of Discovery Calls 

This episode is the fourth and final in a series which marks December (2024) as being the month of Discovery Calls. Each Monday throughout we focus...


079: 3 Winning Messages Winners Share On Discovery Calls
#79
12/15/2024

You’re full of it, wisdom that is - in the eyes of your potential clients… We just need them to see that. This is where your winning messages come from, by listening [and taking notes], you’ll learn:

What are these ‘winning messages’ and how they can increase your conversionsTen examples to help you find your key own ‘winning messages’ How to actually apply this into your Discovery Calls

This episode is the third in a series which marks December (2024) as being the month of Discovery Calls. Each Monday throughout we will focus on an aspect of improving yo...


078: Turning Your Discovery Calls Into Sales
#78
12/08/2024

How you position your Discovery Calls to your prospects is vitally important to the outcome. If you’re planning on letting them ‘pick your brain’ enough so they see you know your stuff and throw money at you - that’s not going to fly, and you’ve probably tried it so you know it doesn’t work.

In this episode I share five ways you can ensure your calls aren’t a waste of your precious time and do actually convert into sales for your business.

By listening [and taking notes], you’ll learn:

The importance...


077: What Really Is A Discovery Call?
#77
12/01/2024

Are your Discovery Calls reliably helping your service business to generate clients and sales? Whether your business is doing $100K, $1million or $10million, service businesses of all sizes can enhance their sales when they have a Discovery Call process that works.

By listening [and taking notes], you’ll learn:

How well-crafted Discovery Calls (and processes) increase conversionsHow your Discovery Calls can build trust, rapport and authorityWhat type of businesses should be doing Discovery Calls

This episode is the first in a series which marks December (2024) as being the month of Discovery Calls. Each Monday throughout we...


076: Five Ways Being Sharper In Business Will Help You To Grow
#76
11/24/2024

Ambiguity and assumptions are not going to cut it as we go into 2025 and beyond, and this applies to all areas of your business. The sharper we can get whether that's with lead generation or in our systems and processes, the greater chances you will have to move with the market and continue to grow your business.

From hooks and headlines to promises, next steps and call to actions, this episode is an invitation for your business to get sharper so you can get far greater results because as we know, what once worked a treat is...


075: Cash Flow At Christmas For Service Businesses
#75
11/17/2024

While our retail counterparts are generating up to 80% of their annual revenue over a few short months over the festive season, the service business sector can sometimes be left high and dry with B2B services in particular taking a cruisy (much-warranted) break, causing them to push back decisions, proposals and investing in your business.

That is, if you buy into that BS. Don’t worry, I did too once upon a time…

By listening [and taking notes], you’ll learn:

The year that changed everything for meHow stereotypes and narratives like “noone is buying”...


074: When Times Are Tougher In Business
#74
11/10/2024

Business these days is like real-world strength training.

In this podcast I share five steps to ensure you make the most of any economic frustration and hopefully walk out with the upper hand - keep this episode handy for any difficult time in your business journey because these steps are applicable then too.

By listening [and taking notes], you’ll learn:

How important it is to intentionally choose your business / market positionThe effect the business owner has on their business, team and resultsHow to not suffocate your business by stressing over it any further

...


073: Are You Lacking Knowledge or Execution?
#73
11/03/2024

What do you actually need… Business owners will often invest in the wrong resources or come to the wrong conclusions about what they need to help them with their business and this can be a costly exercise.

This episode is here to help you get more clear on what resources your business may need so you can protect your investments and see greater results sooner.

By listening [and taking notes], you’ll learn:

Important distinctions between knowledge and executionHow to ensure any knowledge gets put to good useThe wealth that lies within knowing what does...


072: 9 Lessons From 9 Years In Business
#72
10/21/2024

In the Spring of 2015 I took the skills I had and attempted to create a job for myself, that was 9 years ago and in that time I went from freelance marketer, to agency owner, to consultant - and I’m pleased to say that I created that job and then some.

By listening to this episode you’ll hear nine lessons as I reflect back across personal, client and business, sharing some standout reflections that have helped both me and my clients.

Enjoy!

Resources:

Website Facebook Facebook Group LinkedIn Instagram


071: Strategy vs. Tactics
#71
10/13/2024

Where many businesses fall off is they have great ideas (strategies) without the supportive tactics to make their goals a reality. In this episode I share the difference between the two and how a clear understanding of the tactics you need can help grow your business.

By listening [and taking notes], you’ll learn:

The difference between strategy and tacticsHow to marry the two together for top-notch resultsThree examples of strategies + tactics to help grow your business

Enjoy!

Resources:

Website Facebook Facebook Group LinkedIn Instagram


If you’d like to work...


070: The Magic In Taking Action
#70
09/24/2024

Sometimes the results you get in business are not linear, sometimes they come about just by the mere fact that you took action. In this episode I share how this has been true for both me and my clients and how you can blend the woo with the strategy.

By listening [and taking notes], you’ll learn:

How perfectly laid out plans and strategies can sometimes get in the wayThe valuable data you get from taking action and building a strategy in hindsight A simple action-taking strategy you can use today

If you’ve ever been...


069: If Clients Aren't Coming To You, Do This
#69
09/16/2024

There’s only so long you can wait around for clients to come find you, even if you’re the host with the most, giving the best value through your marketing - by having a simple yet solid outbound strategy is going to help you build a robust business.

By listening [and taking notes], you’ll learn:

What a difference four emails a day could make to your businessHow simple and effective it is when you’re proactive about generating clientsFour steps to help you go after the clients you want


Enjoy!

Res...


068: Why Established Businesses Find It Hard To Generate Clients
#68
09/08/2024

Established businesses can take a mental beating when clients aren’t coming to them in roves how they used to once upon a time.

You’re arguably the best at what you do, you’ve been doing it longer than most, these alone should speak for themselves.

So why is it that ultra-experienced and well-established businesses go through their phases of having fewer clients?

By listening [and taking notes], you’ll learn:

What you can use to your advantage as an established businessHow business is still a fair playing field when it comes to...


067: Over-Servicing Clients In The Way Of Your Business Growth?
#67
09/01/2024

Well-intentioned business owners (and their team) will pour additional time and resources into their clients when sadly it’s not needed, noticed or necessary. This additional emphasis of trying to go above and beyond, pleasing clients, will burn holes in pockets and sink your business if you’re not careful.

By listening [and taking notes], you’ll learn:

How over-servicing your clients is getting in the way of growing your businessHow to prioritise your business growth activities while maintaining the high quality of work you’re known for with your clientsHow Parkinson’s Law of “time expands to t...


066: Why Your Business Doesn’t Stay Busy
#66
08/25/2024

You’ve had busy seasons in your business where you had more work that you could keep up with and to some extent, it was a great thing. You’ve likely had those quieter seasons too, which are not so great. So why is it hard to strike a balance between the two?

By listening [and taking notes], you’ll learn:

How important and “urgent + important” and “important + not urgent” tasks impact your business How your business is a state of constant and never ending improvementWhen every area of your business grows your whole business grows.


There ar...


065: Getting The Same Clients To Buy From You Again, And Again
#65
08/19/2024

Let’s put an end to the endless search for new clients and let’s start keeping the great ones you do work with!

By listening [and taking notes], you’ll learn:

How to turn project clients into ongoing clientsHow to bundle your project-based services into longer-lasting packagesSix examples of ongoing services you could be offering your clients

Enjoy!

Links Mentioned:

→ Join the waitlist for the Service Business Boardroom here.

GMGB Podcast - Ep 9: Presenting Payment Plans The Right Way - listen here

Resources:

Website Facebook Facebook...


064: Improve Your Offer, Improve Your Business
#64
08/11/2024

Optimising your offers / services / packages can be the catalyst to growing your business. I've had the pleasure of seeing this happen time and time again and so, I want to share with you seven ways to improve your offer.

By listening [and taking notes], you’ll learn:

How you can either make small but mighty tweaks or a complete overhaul of your offer (either can be great)The big mistake business owners often make when creating more ‘affordable services’ such as membershipsHow reducing friction with your offer inclusions and packaging can be a huge blessing of effici...


063: Sustainable Success vs. Results Yesterday
#63
08/05/2024

Fast results are fab and welcomed for any business, but the work is not done just because you hit a great milestone.

By listening [and taking notes], you’ll learn:

How to solve the most important issues in your business firstHow to prioritise the next areas of improvement in your businessWhen all areas of your business grows, so does your bottom line

I also share the waitlist for the Service Business Boardroom is now open, join here to be notified when we’re open for entry and to secure priority access.

Enjoy!

Re...


062: 3 Ways Businesses Get Stuck With Getting More Clients
#62
07/28/2024

If you want more clients, start here. I’ve made it really easy to give you a starting point, simplifying where your business could be going wrong.

By listening [and taking notes], you’ll learn:

How to pin-point your focus so you can generate more clientsThe difference between lead generation, conversions and retentionCritical action steps that will practically help you to get more clients sooner

Enjoy!

Resources:

Website Facebook Facebook Group LinkedIn Instagram


If you’d like to work together with me as your 1:1 business and marketing consultant, book a call h...


061: Proactively Going After The Clients You Want
#61
07/22/2024

Taking on whatever work comes your way is a highly reactive way of doing business. 

By listening [and taking notes], you’ll learn:

How you can take control and go after the clients and projects you really wantThe three-step process for identifying, finding and reaching out to your ideal clientsThe way in which your ideal clients will be WANTING to hear from you

This will help you get proactive about intentionally finding the clients and projects you really want.

Enjoy!

Resources:

Website Facebook Facebook Group LinkedIn Instagram


If you...


060: Having A Team That Actually Grows Your Business
#60
07/14/2024

There’s a vast difference between having a team that keeps your business running vs. having a team that actually helps grow your business.

By listening [and taking notes], you’ll learn:

How retainer services create consistency for your teamHow to identify repetitive tasks you can delegate to your teamThe golden rule for reallocating your new found time to grow your business

Whether you have a team already or are preparing to make this move, make sure you grow your team with these insights in mind.

Enjoy!

Resources:

Website Facebook Face...


059: Common Sales Call Mistakes
#59
07/07/2024

Are you making these mistakes on your sales calls? 

If you want to increase the number of quality sales calls you have as well as the outcome of them (clients and conversions), this podcast is going to highlight common mistakes service businesses are often making with their sales conversations. 

By listening [and taking notes], you’ll learn the common mistakes and what to do about them.

Enjoy!



Resources:

Website Facebook Facebook Group LinkedIn Instagram


If you’d like to work together with me as your 1...


058: Why I Assess Businesses Before Giving Advice
#58
06/30/2024

You can have the same goal as every other business but the problem your specific business is experiencing and thus the specific solution that is required is going to differ. In order to make an impact on your bottom line, a proper assessment and investigation of your business is required.

By listening [and taking notes], you’ll learn:

Why one size fits all solutions don’t workWhat you can assess in your business to discover areas for improvementFor the same reason you wouldn’t let a surgeon just start operating on you, the same goes for those...


057: Your Vision Will Create Motivation & Profit
#57
06/23/2024

A business with a purposeful vision and clear goals is vital to create the clarity, motivation and momentum required to act on the granular and sometimes mundane tasks that are required to bring these ideas to life.

By listening [and taking notes], you’ll learn:

How to re-create your vision in one sitting (instead of overly complex exercises)How re-connecting to your vision will move into motivation and momentumWhy asking the simple question of ‘why are we doing any of this’ is vital to understanding the underlying intentions which will guide you forward

Enjoy!


056: Don’t Forget The Groundwork
#56
06/16/2024

If you’re doing all the ‘right’ things but it’s still not working, you could be missing the 20% of activities that superchargers your 80%. This is not exactly the Pareto Principle but a slight edge on the missed activities that can make all the difference.

By listening [and taking notes], you’ll learn:

I won an award…then what (how to make it mean something)The commonsense approach we forget to even askHow getting granular and real with your actions is needed

The groundwork is needed in all businesses, of all sizes, at all stages - and that i...


055: Five Q’s If You Want A Small Number of Quality Clients
#55
06/10/2024

There are a number of service businesses that only require a handful of clients in order to be successful and achieve their revenue goals. You’re likely already working with a few of these incredible clients right now and if you want more of them listen to this episode!

By listening [and taking notes], you’ll learn:

The questions that will help you find your quality clientsThe reminders that your business can thrive with the right clientsHow a no holds bar approach will help you find and keep the clients you want

This episode’s a good...


054: Make More Sales By Increasing Your Prices
#54
06/02/2024

You’ll be guaranteed to make sales from listening to this episode, even though you’re increasing your prices! 

By listening [and taking notes], you’ll learn:

How to incentivise people to buy from you even though you’re increasing your pricesHow to get people who have been thinking about working with you to actually buyingStep by step instructions of run a campaign that helps you to increase your prices.


Enjoy!

Resources:

Website Facebook Facebook Group LinkedIn Instagram


If you’d like to work together with me as...


053: You Are Not Your Client
#53
05/26/2024

Many business owners don’t realise they can fall into the trap of thinking they are their client, with the same problems, same scenarios, same solutions when in fact it’s not always the case. 

I always come back to sharing the analogy that a surgeon doesn’t need to have the illness to treat the illness - what I mean by this is; you can be solving far greater problems than the ones you experience in your business, you just need to be reminded who it is you help best.

By listening [and taking notes...


052: Why You Should Finesse Over Your Copy
#52
05/20/2024

A few word changes can be the reason for going from crickets to clients, even with a mighty small audience. Every time you get in front of your audience, whether it’s with a social media post, an email or a downloadable, is an opportunity to etch them closer to working with you.

By listening [and taking notes], you’ll learn:

The power of a headline, how one of my clients went from 0 downloads to 700Even with low audience numbers, why your copy will trump any average conversion ratesHow important strategy is combined with your copy

Th...


051: Five Misconceptions Around Hiring A Virtual Assistant
#51
05/12/2024

Why haven’t you hired a virtual assistant or extra support in your business yet? Far too many business owners will hesitate hiring because they believe they need to make money first or it’s just too much to think about and they’re better off doing everything themselves for the time being. Well, this kind of thinking doesn’t get you very far.

By listening [and taking notes], you’ll learn:

Common misconceptions that come up when thinking about hiring a VAHow to know what tasks are great to delegate to a VAHow you can actually g...


050: How I Perfected A Client Generating Strategy
#50
05/05/2024

Listen as I take you through how we perfected a client generating strategy and how you can too.

By listening [and taking notes], you’ll learn:

How to develop a strategy that produces resultsWhy testing your strategy in the market is the only way to make informed decisionsHow you can take strategies from good to great which can be the difference between mediocre results and and exceptional results 


Enjoy!


Resources:

Website Facebook Facebook Group LinkedIn Instagram


If you’d like to work together with me as your...


049: How Action Creates Answers
#49
04/29/2024

The answers you want in order to take action are coincidentally on the other side of taking action. There’s no escaping that you often have to pull the trigger on areas in your business when you’re not quite ready, or you’re unsure, or you don’t have the insight you’d like before taking the leap.

By listening [and taking notes], you’ll learn:

Three areas in your business where taking in-action often shows upThe 4-step simple action framework to help you move into intentional action modeHow making mistakes, errors and wrong decisions are what is...


048: Great Clients Get Great Results, Here’s How
#48
04/21/2024

What can you do to ensure you’re a great client? In this episode I share the combination of six steps that help people get better results (particularly in business). You can use this list for your clients too, ensuring their results improve.

By listening [and taking notes], you’ll learn:

Why your goals need to be crystal clear, specific and you need to remind yourself of them frequentlyHow important it is for you to bring your expertise to the table in order to enhance your chances of growing your businessHow positivity and optimism can be your...


047: Improve Your Client Retention
#47
04/14/2024

More marketing means nothing if your client retention is low. The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. 

By listening [and taking notes], you’ll learn:

The data that tells us how important client retention isHow important it is to keep clients and keep them longerHow your offer, delivery and processes impact your client retention

This episode is one you’ll definitely want to prioritise, it’s the quickest way to grow and stabilise your business for the long ha...


046: Starting A Business Doesn’t Mean Starting At The Bottom
#46
04/07/2024

Decades of experience but one person starts a business and sells their services for an hourly rate, another sells thousand dollar packages, the difference is in this episode.

By listening [and taking notes], you’ll learn:

How the same level of experience doesn’t equal the same level of revenue (and why)The decisions you can re-make that will influence the success of your businessWhy today is a great day to reset your business and align you experience with your service offerings

Let’s not let another well-experienced business owner undersell their services any longer, enjoy...


045: One Question, Big Results
#45
03/24/2024

The quality of your results comes down to the quality of your questions - so if there was a question that could help you achieve big results, you’d want to know about it, right?! 

By listening [and taking notes], you’ll learn:

A simple question that will have your working 100X smarterWhy this question will get your quicker and faster results in your businessHow to put an end to procrastination in your business

This is one of my most favourite questions to raise with businesses because the answers that come from it are worth their...