HR on the Frontline
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces. Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them. New episodes every 2 weeks.
Rentention in Healthcare w/ Kevin Kirkpatrick (Avery Professional Group)
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On the other side of a global pandemic, if there’s one thing we learned, it’s just how vital the work of dedicated employees in the healthcare industry really is.
But the sector is facing a labour shortage crisis in the next decade, and organizations in every part of the industry are finding it increasingly difficult to attract and retain both clinical and non-clinical staff.
So how can HR leaders in healthcare help to turn the tide?
About HR on the Frontlines
Motivation Reimagined: Building a Workforce That Fits w/ Elles Skony (Organized Chaos Consulting)
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Motivation goes beyond paychecks and perks—it's about creating a workforce that fits people’s lives.
Today, we’re diving into the power of custom-fit workforces, exploring why blending full-time, part-time, fractional, and flex roles can unlock the true potential of your team.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of...
Protecting Managers and HR: The Secret to Sustainable Employee Wellbeing w/ Stacey Nordwall (Pyn)
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Employee wellbeing is essential, but so is protecting managers and HR.
Today, we look at how to support wellbeing while ensuring clear boundaries for those leading the way.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.
Through c...
Employee Appreciation Day and Beyond: Boost Retention and Morale with Big Occasions
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Is Employee Appreciation Day a standout event at your company, or does it pass by unnoticed?
Do your employees eagerly anticipate it, or is it just another day on the calendar? Beyond this single day, how else does your company celebrate and recognize its team throughout the year?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR...
Teaching Managers the Power of Appreciation to Boost Engagement w/ Laura Goodridge (Laura Lille Coaching)
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Appreciation is more than just a “thank you”—it’s about recognizing what truly drives your team.
With Employee Appreciation Day coming up, we’re going to find out how managers can boost engagement and performance by mastering the art of recognition— especially for frontline teams.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts a...
Creating a Culture of Feedback w/ Michelle Strasburger (HR Rebooted)
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Feedback isn’t just a corporate buzzword—it’s the backbone of thriving teams.
Today, we’re learning how to build a culture of feedback that aligns leadership, empowers employees, and scales across even the most complex workforces.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that peo...
Improving the Candidate Experience w/ Rachel Cupples
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Is the candidate experience broken?
Today, we’re digging into why it fails so often and what needs to change to truly respect and engage the people behind the applications.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.
...
Employee Experience in the Frontline w/ Tracie Sponenberg (Tracie Sponenberg LLC)
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Frontline employees deserve more than just a pat on the back.
Today, we’re exploring how real manager support, recognition programs, and targeted resources can transform the day-to-day experience for the people who keep everything moving.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest ch...
Reinventing Job Advertising for Frontline and Essential Workers w/ Thad Price (Talroo)
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Job ads for frontline workers are outdated and ineffective.
Today, we’re learning how to reinvent them to better connect, engage, and attract the talent that keeps everything running.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.
Thr...
The Role Recognition Plays in Employee Retention (Power to Fly)
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Recognition is more than just a "thank you"—it’s a proven strategy to boost retention and foster loyalty.
PowerToFly's Head of Growth, Sienna J. Brown, and Guusto's Kwesi Thomas for an interactive virtual event on how recognition can transform your workplace and increase employee retention. Whether you're leading a small team or an entire organization, this conversation is for you!
This episode is a previously live webinar that we have remastered for the podcast.
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Have We Been Doing Frontline Recognition Wrong? w/ Morgan Williams (Peak HR)
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Are we missing the mark with frontline employee recognition?
Pizza lunches won’t cut it for those who make or break customer relationships.
Let’s explore the clear gap between corporate and frontline recognition, and why giving these workers a real voice as well as credit for their impact is essential.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi...
Adapting To Change: Strategies For Driving Employee Engagement During Times Of Uncertainty w/ Hone and Gable
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In today’s fast-changing world, keeping employees engaged and motivated can feel like an uphill battle. With companies experiencing everything from a volatile economy, budget changes, and layoffs to the rise of remote/hybrid work, navigating the era of AI, and more — change has been the only constant. And as an HR or L&D leader, you know how important it is to keep your team focused and driven, especially when everything around them is shifting.
This podcast episode was originally a webinar, hosted by Hone and featuring Gable.
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Demystifying 'Strategy' as an HR leader w/ Fay Wallis (Bright Sky Career Coaching)
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‘Strategy’ can be a broad and unspecific term.
And when it comes to HR ‘strategy’, it should mean more than surveys and benefits.
But what does great HR strategy look like?
Links mentioned:
https://www.beekeeper.io/white-paper/2024-frontline-survey/
https://brightskycareercoaching.ck.page/9eff79414a
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show wher...
The Art of Managing Upwards w/ Laura Lillie (Laura Lillie Coaching)
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Middle managers often spend as much time managing those above them as below.
Whether it’s managing expectations, negotiating for resources, or advocating for staff on the ground, it can be a constant balancing act that requires compromise, diplomacy, and a thick skin. So how can you as a People Leader support them?
This podcast first appeared as a live webinar.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
DEIB and It's Role in Employee Engagement w/ Alysha M. Campbell (CultureShift HR)
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DEIB initiatives are vital for fostering engagement.
But what makes them truly effective in creating inclusive cultures?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.
Through candid, honest conversations, we try to get to the heart of what c...
Lack of DEI at Leadership Levels w/Bria Lucas (Normative)
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Is Diversity Equity & Inclusion at your company more than just a checkbox?
We explore why diversity in leadership matters and how to achieve it.
Today we talk with Bria Lucas about how she approaches diversity as the sole HR person at Normative
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts a...
NOW of work w/ Guusto Co-Founders Skai and Joe
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Guusto Co-founders Skai and Joe, recently appeared on the NOW of work podcast, powered by Mercer.
It made for a great conversation and so we thought we would share it with you here.
"Please join us in welcoming Skai Dalziel and Joe Facciolo, Co-Founders and Co-CEOs of Guusto! Today's discussion will delve into Guusto's history of building a culture of recognition from the head office to the frontlines.
Old pals, Skai Dalziel and Joe Facciolo, go all the way back to 1988 when they grew up together in a...
Building Trust in Leadership w/ Tiff Jung (Alzheimer Society of B.C.)
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When you break down what goes into a successful leadership team, trust is a foundational piece to the puzzle.
It may seem obvious, but we want to explore why this is and furthermore, how we build trust?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that...
Creating True Organizational Alignment w/ Chloe Waind (NewLeaf Performance)
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Is everyone at your company pulling in the right direction?
Does everyone work towards the same goals, or do some pursue their own agendas?
Are your core values just fancy words on the boardroom wall, or are they principles employees put into action every day?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks...
Change, Embracing and Getting Ahead Of It w/ LaToya Lynn (Vidmob)
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As the saying goes, adapt or die. But there’s a bit more to it than that, right?
In today’s episode we learn about embracing change and getting ahead of it as an HR or People leader.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the b...
Safe Sounding Boards For Managers w/ Jennifer Paxton (Roofr)
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When your managers are struggling, who can they turn to?
If it's not you, should it be?
As an HR leader, equipping your managers with the tools they need to success is one of the most important things you can do.
Part of that is acting as a sounding board they can use to speak openly and honestly about the troubles they are facing.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, re...
Pitfalls to avoid when buying HR tech w/ Alison Hunter (SelectSoftware Reviews)
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Your HR tech stack can either be your best friend or your worst enemy.
Modern HR professionals make use of various software solutions for everything from managing benefits, to learning and development, to increasing engagement. But how do you make sure you have the optimal solutions for your company? How do you avoid choosing vendors that don’t fit your needs, don’t deliver quality service, or just don’t give you the best deal for your budget?
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A Holistic Approach to Health and Wellness at Work w/ Sheila Krueger (formerly Zoom)
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Health and wellness is at the forefront of many HR teams benefits plans these days, but are benefits enough in high-pressure workplaces?
Health and wellness is a big priority for HR teams these days, but are benefits enough in high-pressure workplaces?
If your work environment doesn’t give employees the space to take care of themselves, all the HSAs in the world won’t make a difference.
About HR on the Frontlines
How healthy is your company culture? Are you facing issu...
Executive EQ: Emotional Intelligence in Leadership w/ Elizabeth Powers (Pitch Labs)
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How emotionally intelligent are your leaders?
Do they treat their team members with empathy and care,
or do they lose sight of the person behind the employee?
And could a lack of EQ in your executives actually be hurting their bottom line?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with...
Leveraging the Power of Your Personal Brand, Network and Mentors w/ Dr Patti Ippoliti (Columbia University)
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Building a personal brand and professional network is becoming increasingly important in almost every career these days, and HR is no exception.
But where do you start?
How do you create a presence and grow your reputation in an overcrowded field?
And how do you build a professional network that includes the right people?
What is the role of mentors in your career? And how do you find them?
About HR on the Frontlines
How healthy is yo...
Communicating Benefits with The Frontline w/ Leslie Carver (Carver Connections)
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HR and Total Rewards in frontline companies often don’t have much connection with frontline staff.
So how do we create benefits that these employees will really value?
And how do we communicate the value of those benefits to their frontline staff?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts ab...
Learning Equity for Frontline Workers w/ Heather Gilmartin (RedThread)
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Are frontline companies doing enough to help their employees grow and develop?
And is everyone getting the same opportunities?
How can frontline organizations make their learning and development strategies more equitable?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in...
The Evolution of Compensation w/ Patrick Dunn (Benefi)
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With recruitment and retention becoming more challenging than ever, many companies across different sectors are becoming more creative in how they structure their compensation plans, and supplementing their basic salary offerings with additional benefits and rewards in order to gain a competitive edge in the market.
In this episode, our Head of People Noah Warder talks to Patrick Dunn, Founder & CEO of Benefi, about how compensation has evolved, and how companies can create more attractive packages for today’s employees.
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Navigating Personal Crisis w/ Erin Patchell
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When an employee is going through a tough personal time, what do you do?
What kind of help can you and your company offer them?
And how do you put policies in place to ensure all of your team have the support they need, when they need it most?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly s...
Clear Pathways and Development for Frontline Teams w/ Steve Turner (John Deere)
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A lot of people view frontline jobs in sectors like manufacturing and retail as short-term gigs with limited potential.
So how do you change their minds?
How do you create clear pathways for them to grow and develop their careers within your company?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR e...
Employee Experience in the Finance Industry w/Angela Champ, CHRO
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Does employee experience in the finance sector need a makeover?
As much as 53% of finance employees consider changing jobs within a year of joining, suggesting that the culture, working demands, and environment is falling short of modern employee expectations.
So what needs to change?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with...
Modernizing Employee Experience in the Frontline Industry w/Tarek Kamil (Cerkl)
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It’s no secret that manufacturers, retailers, and other frontline and deskless employers are finding it harder and harder to attract and retain talent.
Today’s employees are more discerning than ever, and frequently seek out companies that offer more nurturing cultures, superior rewards, and a modern, people-first employee experience.
So have frontline employers fallen behind in this regard?
Does the sector need a cultural reboot?
About HR on the Frontlines
How healthy is your company culture? Are you facing...
Inspiring Leadership: Creating Your Company’s Leadership Journey with Kevin Ames
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People don’t just become leaders the second they are promoted to leadership roles. True leadership – and the skills and behaviors that go with it – is something professionals have to choose, and starts from within.
So how can you, as a People Leader, encourage your employees to embrace this kind of leadership? In this webinar, our Head of People Noah Warder will talk to Kevin Ames, Founder of the Ames Leadership Institute about how to inspire people to embark on their own leadership journey.
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The Challenges of Frontline Recognition
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There’s no workforce that needs some love right now more than frontline workers.
Across hospitality, retail, healthcare, and other industries, deskless employees are feeling underappreciated, overworked, and burnt out.
But I can tell you from experience, it’s not easy to deliver recognition effectively in these organizations.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where...
Making recognition work for manufacturing w/Cara Bongirno (Fortis Solutions)
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The manufacturing workforce is a diverse mix of people in different backgrounds and roles.
So how do you make recognition work in the industry?
How do you drive adoption for both office and frontline employees?
How do you make sure your program drives the results you want?
And how do you measure that success?
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
How to Thrive in a Small HR Team w/Vanesa Cotlar (PolicyMe)
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What do you do when your People Team doesn’t actually have that many people in it?
It takes a lot of work to build a strong culture… but sometimes, HR isn’t given all the resources it needs.
So, how do you make it work when there’s only a couple of you – or even just one of you – handling recruitment, engagement, recognition, and everything else?
How do you thrive in a small HR team?
About HR on the Frontlines
How hea...
Employee Retention in Healthcare w/Kevin Kirkpatrick (Avery Professional Group)
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If there’s one thing the pandemic showed us it’s just how vital the work of dedicated employees in the healthcare industry really is.
But the sector is facing a labour shortage crisis in the next decade, and organizations in every part of the industry are finding it increasingly difficult to attract and retain both clinical and non-clinical staff.
So how can HR leaders in healthcare help to turn the tide?
In this week's Culture Clinic, Guusto’s Co-Founder Joe Facciolo talks to Kevin Kirkpatrick, the Founder...
Preventing Frontline Employee Burnout
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Long hours. Heavy workloads. Difficult customers.
In a post-pandemic world, employees in frontline and deskless jobs in sectors like healthcare, retail, food services and manufacturing are feeling the pressure.
And over time it can lead to something nasty…
Burnout.
Burnout is now one of the biggest causes of frontline employees leaving their jobs. It’s bad for them, and it’s bad for your company. So what can you do about it?
In this week's Culture Clinic, Guusto’s Co-Founder Joe Facciolo talks to HR ex...
Making Parental Leave a Competitive Advantage w/Lydia Bowser (Wave HQ)
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Today’s working parents don’t want to have to compromise their career progress for the sake of their families – or vice versa.
That’s why a good parental leave policy can actually be a competitive advantage when it comes to attracting and retaining staff.
But what goes into getting parental leave right? How do you ensure that working parents are given the support they need, both before and after their new arrivals? And how do you ensure that they get the same opportunities to grow and advance as others in...
What Does Inclusive Culture Look Like?
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Every company wants an inclusive culture, but what does that really mean?
And what practical steps can you take to make it happen?
In this week's Culture Clinic, Guusto’s Co-Founder Skai Dalziel and executive HR and Total Rewards Expert Shelley DaCosta talk about what inclusion in the workplace actually is, and why it’s challenging to make it happen.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
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