Receivables Podcast

10 Episodes
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By: Adam Parks

Led by accounts receivable industry veteran Adam Parks, Receivables Podcast is a video series in which Receivables Info sits down with accounts receivable management industry notables to discuss topics, trends, and emerging issues that are important today. 

From Data to Dollars: How to Operationalize AI in Debt Collection | Ep. 223
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Yesterday at 6:00 PM

Discover how to operationalize AI in collections with expert insights from Shantanu Gangal, CEO of Prodigal. In this episode, we explore how virtual agents improve collections ROI, the role of generative AI voice solutions in modern debt recovery, and strategies to stay compliant while boosting efficiency. Perfect for debt collection companies ready to embrace AI-driven transformation. Subscribe and leave a review to stay updated on fintech trends and actionable strategies!

🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/operationalize-ai-in-debt-collection
📌 Guest Website: https://www.prodigaltech.com/
📌 Guest LinkedIn: https://www.linkedin.com...


Think Buying Licenses Is Easy? The Reality of Debt Collection Acquisitions | Cornerstone Licensing | Ep. 222
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04/23/2025

Think buying a company gives you automatic debt collection licenses?
🚨Think again. In this episode of the Receivables Podcast, host Adam Parks sits down with Christy Barger and Joel Blackburn from Cornerstone Licensing to break down why buying a company for licenses isn’t a shortcut in debt collection.
Learn actionable debt buyer licensing strategies and uncover how debt collection entity conversion impacts can lead to unexpected compliance challenges. Whether you're planning an acquisition or restructuring, this episode is packed with expert insights to help debt collection companies stay compliant and avoid costly mistakes.
Subscribe and leave...


Building AI Confidence in Debt Collections | Mike Walsh, EXL | Ep. 221
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04/16/2025

What every executive needs to know before investing in AI for collections. In this expert-led episode, Mike Walsh of EXL breaks down the biggest AI pitfalls in debt collection and reveals actionable strategies to build trust in the tools driving next-gen recovery. Learn how to separate marketing hype from genuine innovation, evaluate vendor transparency, and deploy smart agent assist tools effectively.
This episode is a must-listen for leaders navigating debt collection technology trends and seeking to future-proof operations with confidence. Discover how to avoid red flags, protect data, and deliver better results with AI.
Subscribe now and...


The Hidden ROI of Women’s Leadership Events in Financial Services | Ep. 220
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04/10/2025

Join Adam Parks on the Receivables Podcast for an inspiring conversation with Stephanie Eidelman, founder of Women in Consumer Finance. Learn how this unique leadership event has helped one in four attendees get promoted, one in five close new business, and over half take on leadership roles outside their comfort zone. Discover proven strategies for how to retain top talent in collections while generating real ROI from leadership development.

Subscribe now and leave a review to support professional growth in the financial services industry!


Podcast Website: https://receivablespodcast.com/videos/roi-of-woman-in-consumer-finance-event
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Are Your Emails Getting Through? | Data Hygiene in Digital Collections | IDI | Ep. 219
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04/03/2025

Join host Adam Parks on the Receivables Podcast as he welcomes Justin Kalman and Evan Roth from IDI Data for a deep dive into how data hygiene in digital collections can make or break your outreach performance.

In this episode, you’ll learn:

• How to prioritize and validate consumer email addresses
• Best practices for protecting your domain reputation
• How clean data drives compliance and engagement
• Practical tips for combining email and text outreach without risking blacklists


💡 Whether you're a collection ag...


Accountability in Action | Jeremiah Wheeler on Debt Collection Leadership | Ep. 218
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03/27/2025

Join Adam Parks on the Receivables Podcast for a powerful conversation with Jeremiah Wheeler, executive at DRN Data and leadership expert in the recovery industry. Discover how accountability in debt collection leadership fuels team growth, prevents burnout, and drives results. Learn why trust and empowerment are vital for modern collections firms.
📌Visit: ReceivablesPodcast.com
🔗Connect: Jeremiah Wheeler on LinkedIn
⭐Subscribe and leave a review to support the show!
#DebtCollectionLeadership #CollectionsEmpowerment

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Optimizing Debt Collection Through Analytics | NCA Insights | Ep. 217
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03/20/2025

Join Adam Parks as he explores Optimizing Debt Collection Through Analytics with Jack Mahoney, Director of Analytics at National Credit Adjusters. Jack shares valuable insights from over three decades of industry experience, detailing how predictive modeling, real-time analytics, and data-driven collection strategies can significantly enhance performance, compliance, and profitability for fintech and lending professionals.

🔑 What You'll Learn
Actionable steps to implement predictive modeling in your debt-buying strategy
How analytics tools like Qlik are revolutionizing debt portfolio management
Methods for evaluating and pricing debt portfolios strategically
Practical tips for transitioning fro...


Teaching Financial Responsibility | How Debt Collectors Can Drive Positive Change | Ep. 216
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03/17/2025

Join Adam Parks on the Receivables Podcast for an insightful conversation with Courtney Reynaud, President of Creditors Bureau. Discover how the CAC Scholarship Program is empowering students with financial education, helping young adults prevent debt and make informed credit decisions before entering college.
💡 In this episode, you’ll learn:
 ✔ The most common financial mistakes young adults make – and how to prevent them
 ✔ Why credit education is key to breaking the debt cycle
 ✔ How debt collection professionals can support financial literacy initiatives
 ✔ The impact of early financial responsibility on long-term success
🔔 Subscribe now for expert insights on fin...


Cybersecurity & Risk Forum | Why Every Debt Collection Professional Must Attend | Ep. 215
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03/13/2025

🔐Cyber threats are evolving—how prepared is your collection agency? In this critical episode of Receivables Podcast, Tim Collins & Jennifer Whipple uncover the latest cybersecurity risks, how AI is driving fraud in collections, and why social engineering attacks are the biggest threat to agencies today.
🚨Key takeaways:
✔️How AI-powered fraud & phishing attacks are targeting collection firms
✔️The real cost of a data breach & how cyber insurance protects you
✔️Actionable incident response strategies for debt collectors
✔️Why attending the Cybersecurity & Risk Forum is critical for your agency’s future
📅 Event Details & Registration → Cybersecurity & Risk Forum
💬Enjoyed this episode...


Leadership Transition Secrets | Succession Planning for Debt Collection Firms | Ep. 214
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03/12/2025

🚀 Preparing Your Business for Life Changes is critical for firm stability and growth. In this episode, Adam Parks interviews Randy Slovin from Slovin & Council to share expert insights and real-life experiences on business succession planning for debt collection firms. Discover how to smoothly transition leadership roles, balance professional obligations with personal life milestones, and ensure a lasting legacy for your firm.
🌐 Episode Webpage: https://receivablespodcast.com/videos/leadership-transition-secrets-succession-planning-for-debt-collection-firms-ep-214/
🌐 Slovin & Council: Company Website
🔗 Randy Slovin LinkedIn: Connect Now
👍 Enjoy the episode? Subscribe, rate, and review us today—we appreciate your feedback!
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