healthsystemCIO.com

Dr. Elias Kikano, Medical Director of Imaging Informatics at Grady Health System, shares strategies for fostering effective collaboration between CIOs and clinical imaging leaders to advance AI and enterprise imaging initiatives. As healthcare organizations face accelerating demands to integrate AI and consolidate imaging operations, the relationship between enterprise IT executives and department-level imaging informatics leaders […]

Source: Governance & Close Coordination with Users Keys to Ensuring AI Infusions Into Imaging Workflows Help Rather than Hinder on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

When Gordon Groschl assumed the dual role of CISO & Director of Healthcare Technology Management at Texas Children’s Hospital eight months ago, part of his purview was one of the trickier (and fast evolving) niches of healthcare IT – biomedical equipment. Groschl, an 18-year veteran of the organization, now oversees a large network of over […]

Source: Groschl Tightening Up Biomed Cyber at Texas Children’s, Notes Communication Key to Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

With clinician-informaticist collaboration, enterprise-wide governance, and a deep bench of automation use cases, NYU Langone Health is pushing the boundaries of robotic process automation and agentic AI. When a bot at NYU Langone Health identifies a medication reconciliation gap, it doesn’t just log an alert. It initiates a secure chat among the attending physician, quality […]

Source: NYU Langone Builds Bot-Powered Playbook for Clinical Transformation on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

When the dust settled from one of the largest health system integrations in Michigan history, Jason Joseph, Chief Digital and Information Officer at Corewell Health, found himself facing a new frontier: AI. As Corewell brought together Spectrum Health, Beaumont Health, Lakeland Health, and health plan Priority Health under one umbrella—with 21 hospitals, 65,000 employees, and […]

Source: Corewell’s Joseph Says IT Leaders Can Spur Innovation by Empowering Users to Address Unsolvable Problems with Novel Solutions   on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As Chief Innovation & Information Officer at Nebraska Medicine, Scott Raymond is driving a forward-thinking approach to healthcare technology and operational efficiency. Nebraska Medicine, a major academic medical center affiliated with the University of Nebraska Medical Center (UNMC), serves as a hub for research, education, and clinical care. At the core of its strategy is […]

Source: At Nebraska Medicine, Raymond Leverages Specially Created Unit to Pilot Innovations Without Disrupting Operations on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

While most health system IT leaders embrace the idea that a zero-trust security model is the optimal way to manage today's threats, there are questions around the best way to navigate the journey. In fact, there are some foundational and fundamental choices that have to be made which can make or break the endeavor. Done right, zero trust can be done without breaking the bank, unduly straining the IT shop, or causing significant user disruption, while other approaches can results in quite the opposite. In this timely webinar, we'll speak to leaders who have made progress down the zero...

At a time when health systems are under increasing pressure to improve care delivery models, UMass Memorial Health has reached a significant milestone in its Hospital-at-Home program, admitting its 3,000th patient. This initiative, spearheaded by Dr. Eric Alper, Senior Vice President, Chief Quality Officer, and Chief Clinical Informatics Officer at the health system, is proving […]

Source: UMass Memorial Reaches Hospital-at-Home Milestone; Alper Reflects on Program’s Keys to Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Artificial intelligence is continuing to evolve beyond generative AI’s input/output model to agentic AI, where intelligent systems can autonomously plan, reason and take action with minimal human oversight. This shift presents potential opportunities and challenges for healthcare IT leaders, as it will impact decision-making, workflow automation, and clinical operations.

Source: Contemplating an Agentic AI Future: What IT Leaders Need to Know on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

In the intricate world of healthcare, where every moment counts and every dollar matters, a unique leadership role is emerging at the crossroads of clinical practice and financial operations. Dr. Carla Haack, VP/Chief Financial Informatics Officer at Emory Healthcare, embodies this shift, championing the need for clearer communication between clinicians and revenue cycle teams. Haack, […]

Source: “It’s About Getting Paid Accurately for the Work We are Doing” – Emory’s Chief Financial Informatics Officer Talks about The Goals of Her Unique (But Perhaps Growing) Role on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to...

Preventing and detecting insider threats is tricky business, as they arise from within the castle. That's why a high quality program requires a comprehensive and multi-faceted approach, encompassing employee education, risk assessments and monitoring technologies. But what exactly does such a program look like? Where should limited resources be allocated, and how can IT professionals determine a general order of priorities if many elements need attention? In this timely webinar, we’ll hear from leaders sharing actionable insights to ensure threats from within get as much attention as threats from without.

Source: Keys to Implementing a Comprehensive In...

When Joy Oh assumed the role of Chief Information & Digital Transformation Officer at The Christ Hospital Health Network, she walked into a health system with a strong IT foundation but a mandate to push digital innovation forward. Six months into her tenure, she has focused on aligning IT initiatives with business objectives, refining governance […]

Source: Revamping Governance & Measuring Project Outcomes Top Priorities for Oh at Christ Hospital Network on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Health systems are increasingly reliant on digital infrastructure, yet many remain unprepared for prolonged IT outages caused by cyberattacks or technical failures. This webinar brings together IT executives to discuss the critical gaps in emergency preparedness, including the possible disconnect between IT and business leadership, the lack of standardized downtime procedures, and the challenge of engaging clinical and business leaders in continuity planning. Panelists will explore the evolving role of CIOs in guiding organizations through risk assessments, governance structures, preparedness, training, and simulations —without taking sole ownership of crisis management. With ransomware threats rising and dependency on technology growing, he...

Health system technology leaders are increasingly confronting a stark reality: legacy on-premises data centers, long considered reliable pillars of IT infrastructure, are reaching the end of their lifecycle. As the costs of virtualization technologies such as VMware and Citrix climb, many CIOs and CTOs are weighing the benefits of transitioning core workloads to the cloud. […]

Source: Myriad Factors Making On-Prem Less Sustainable; Cloud the Clear Path, but Execution Requires Preparation and Expertise on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As patients enjoy positive AI-led interactions in other areas of their lives, they are coming to expect such treatment from their health systems. So if, instead, they receive a robotic and clunky experience from their hospital, it can constitute a one-way ticket to pressing 0 until a human comes on the line, or abandoning the call altogether. So what are IT executives to do? In this timely webinar, we’ll speak to leaders who are focused on providing an optimal AI-powered interactive voice recognition experience so – as often as possible – patients can efficiently get their questions answered without needing to “speak to...

AI is poised to revolutionize administrative and workflow processes in healthcare, but many health systems remain largely focused on its clinical applications, according to Lyle McMillin, Director of Product Management at Hyland Healthcare. While AI’s role in radiology and clinical documentation garners the most attention, McMillin says that CIOs should also prioritize automation in document […]

Source: Partner Perspective: AI Driving Rapid Change in Non-Clinical Workflows; Solid Data the Key to Realizing Gains   on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

AI has revolutionized clinical workflows, but its impact on revenue cycle management (RCM) is just as transformative. Health system CIOs must take notice, as AI-driven automation is rapidly reshaping contract management, denials reduction, and payment processes. Those who fail to embrace these innovations risk inefficiencies and financial setbacks in an increasingly competitive landscape. According to […]

Source: Partner Perspective: AI Changing the RCM Game Too, CIOs Would Do Well to Take a Look on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Considering the millions of dollars that health systems have invested in their EHR platforms, it's no surprise that's the first place they look when seeking to fulfill a new use case. After all, staying "in-house" should offer cost benefits, both up front and in terms of integration/TCO. But sometimes an examination of a core vendor's offering leaves users and patients wanting, especially in comparison to best-of-breed products that were developed to focus on these use cases. Of course, someone -- or rather some governance process -- has to make the decision of how to move forward and if/how t...

Health systems are increasingly focused on delivering personalized, data-driven care to better serve current and prospective patients. At the same time, they are tasked with attaining aggressive organic growth targets and reducing infrastructure and administrative costs. Achieving these goals requires IT executives to unify fragmented patient data from various sources to create a comprehensive consumer profile. This unified approach enables targeted outreach, addresses care gaps, and fosters patient loyalty. 

Source: Unifying Disparate Patient Data for a Complete Consumer Picture and Enhanced Patient Engagement on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively a...

AI is transforming healthcare, but its effectiveness hinges on the quality of data feeding it. At Hackensack Meridian Health, Chief AI Officer Sameer Sethi is ensuring that AI-driven advancements are rooted in strong data governance, responsible deployment, and human oversight. “AI isn’t magic,” Sethi said. “It works off of information that exists—about a topic, a […]

Source: Having Quality Data, and Using Right Type of AI for the Task at Hand, Keys to Future Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare C

The promise of AI in healthcare hinges on a fundamental requirement: high-quality data. Without it, even the most advanced algorithms will fail to deliver meaningful results, according to Sonya Makhni, MD, Medical Director of Applied Informatics at Mayo Clinic Platform. “Data quality isn’t always the most exciting topic at conferences, but it’s the foundation of […]

Source: Clean Data Combined with Federated Learning Keys to Maximizing AI Efforts on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As health systems seek solutions to workforce challenges, AI is emerging as a tool to ease the burden on nurses. At Penn Medicine, AI-driven innovations are being explored to streamline workflows, improve documentation, and reduce clinician burnout. Anna Schoenbaum, DNP, MS, RN, VP of Applications, Digital Health & Predictive Health at Penn Medicine, highlighted the […]

Source: Properly Leveraging AI to Empower Nurses and Reduce Burnout Takes Careful Study & Deep Engagement on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare IT executives often grapple with moving digital transformation initiatives from pilot programs to full-scale implementations. Crystal Broj, Enterprise Chief Digital Transformation Officer at the Medical University of South Carolina (MUSC), offers insights into overcoming these hurdles, emphasizing the importance of strong governance, IT collaboration, and iterative change management. Scroll down to watch or listen […]

Source: Getting on the Same Page With IT Early is Key to Digital Innovation & Transformation Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As AI gains traction in healthcare, its role must be carefully integrated to support clinicians without eroding patient trust. At UCI Health, CMIO and VP of Clinical Informatics Deepti Pandita, MD, believes AI should function as an “integral member of the care team” rather than a disruptive or opaque force. Scroll down to watch or […]

Source: Being Transparent About AI Use Key to Maintaining Patient Trust on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As AI continues to take hold in healthcare, executives must ensure they are using the right AI tools for the right jobs, according to Drew Ivan, Chief Strategy Officer at Rhapsody. While generative AI (GenAI) garners attention for its potential in clinical documentation, other AI methods, such as machine learning (ML), remain critical for tasks […]

Source: Partner Perspective: Success with AI Depends on Clean Data & Selecting the Right AI for the Job   on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Health system IT leaders face a growing challenge: clinicians struggle to keep pace with rapid changes in EHRs and other digital tools. Bobby Zarr, Vice President of Healthcare at uPerform, believes AI can transform how health systems deliver training, improving adoption and satisfaction while reducing disruption. “The pace of change is accelerating, and users feel […]

Source: Partner Perspective: Health Systems Should Give Software Training a Closer Look; Role-specific, Just-in-Time Approach More Effective Way to Go on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs...

Sutter Health’s integration efforts extend far beyond standard IT system mergers. Jacki Monson, SVP, Chief Integration Officer & Chief Privacy Officer at Sutter Health, focuses on holistic transformation—aligning people, processes, and technology across mergers and acquisitions. “We’re not just integrating applications,” Monson said. “We’re integrating the entire ecosystem to function as one seamless operation.” Scroll […]

Source: Driving Towards Systemness: How Sutter Health Integrates Technology, People & Process on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Health systems face mounting pressure to leverage data for clinical and operational excellence, but innovation without a solid foundation can be counterproductive. Kiran Mysore, Chief Data Analytics Officer at Sutter Health, emphasizes that true data-driven transformation hinges on balancing innovation with disciplined data management. Scroll down to watch or listen to the full interview; or […]

Source: Sutter Health’s Data Strategy: Quality & Trust Keys to Spurring Innovation on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

The rapid evolution of AI is reshaping healthcare, but navigating its complexities requires a blend of pragmatism and innovation, according to Dr. John Halamka, President of Mayo Clinic Platform. As health systems grapple with AI integration, the challenge lies in balancing cutting-edge advancements with regulatory constraints and operational realities. Scroll down to watch or listen […]

Source: AI’s Future in Healthcare: Balancing Innovation, Regulation, and Practicality on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

When technology fails, patient care cannot. That stark reality underscores the importance of business continuity planning in healthcare, a subject Anika Gardenhire, Chief Digital & Information Officer at Ardent Health Services, knows well. Having navigated a major ransomware incident, she believes that resilience is not just about preventing failures but about preparing for when—not if—they […]

Source: Building Resiliency Depends on Establishing Key Relationships Before Disaster Strikes on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare IT leaders are tasked with ensuring physicians are satisfied and productive with the technology in place to do their jobs. Beyond the tools needed to deliver and document care, there are operational requirements that impact costs, job satisfaction, patient access, and ultimately care quality. Workforce management is often overlooked in a sea of pressing priorities, yet it plays a crucial role in optimizing the organization's most expensive resource: physicians. Many health systems rely on a combination of manual and technology solutions for managing provider time. This results in costly inefficiencies, underutilization of available resources, and causes enough confusion...

Houston Methodist is betting on an ambitious technology investment: equipping every patient room with high-definition cameras to centralize clinical services, improve efficiency, and enhance patient care. This initiative signals a broader shift toward virtual care integration and data-driven hospital operations, said Roberta Schwartz, EVP and Chief Innovation Officer. Scroll down to watch or listen to […]

Source: Lights, Camera, Healthcare: Houston Methodist Invests in In-Room Cameras to Unleash Innovation on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Like all health systems, AtlantiCare is seeking ways to ease the documentation burden on clinicians. CIO Jordan Ruch sees ambient clinical AI as a key tool in reducing burnout and allowing providers to spend more time at the bedside. Scroll down to watch or listen to the full interview; or subscribe to healthsystemCIO on your […]

Source: Oracle’s Impact on Methodology & Service, Along With Native AI Capability, Give EHR Customers Reason to be Bullish  on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

UW Medicine is advancing digital transformation with a focus on AI-powered decision support, strong governance frameworks, and clinician collaboration. CIO Eric Neil and Chief Clinical Informatics Officer Dr. Todd Burstain recently discussed their journey to achieving HIMSS Stage 6, their measured approach to AI adoption, and the ongoing challenge of balancing innovation with standardization. Scroll […]

Source: UW Medicine Achieves HIMSS Stage 6; Neil & Burstain Tout Strong Governance as Key to Picking the Right Projects on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Clinicians and other users desperately want to do all kinds of innovative things with the organization's data. From increasing operational efficiency to improving patient care, just about everyone worth employing wants to analyze their data, run reports and take actions – be it for risk management, data privacy, security, compliance, or optimization. Often, however, this ability to view and act on data is stymied when the only way to get the job done is with an IT ticket or via manual approvals. Also, having to go to IT to access data weakens the mantra that maintaining high quality data is ev...

As health systems increasingly rely on AI and advanced analytics to drive insights, some are discovering new complexities in a cloud-only infrastructure. Pulling data from multiple systems to power AI initiatives can increase operational costs, as AI’s demand for high computing cycles can drive up cloud expenses. For some, this has eroded the cost savings that originally justified the cloud transition. Others, however, contend that costs can be contained by how you structure the deal, and say it's important to realize that the storage of data which is essentially put in long-term parking is cheaper than that which mu...

In this interview, Anthony Guerra, Founder and Editor-in-Chief of healthsystemCIO, speaks with Shakeeb Akhter, Senior Vice President and Chief Digital & Information Officer at Children’s Hospital of Philadelphia (CHOP), about the institution’s ambitious digital transformation journey. Leading a multifaceted team, Akhter discusses how CHOP is advancing through strategic investments in AI, automation, digital patient experience, […]

Source: CHOP Focused on Leveraging AI to ‘Transformational’ Effect, Says Chief Digital & Information Officer Shakeeb Akhter on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

In September 2023 when Billings Clinic and Logan Health merged to form one of the area’s largest healthcare systems, one of the first orders of business for Justin Ott – a long-time IT executive at Billings who became CIO of the newly combined health system – was determining the organization’s go-forward EHR. Prior to the […]

Source: CIO Says Infusion of Oracle Tech Gave Cerner Needed Shot in the Arm: Now Well Positioned for AI-Powered Innovation     on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Dr. Priscilla Frase, CMIO and hospitalist at Ozarks Healthcare, is a champion for innovation and collaboration in rural health systems. As a leader at a 114-bed independent hospital with 28 associated clinics in South-Central Missouri, Frase has faced the challenges of limited resources head-on, transforming the organization’s approach to health IT. Scroll down to watch […]

Source: CHIME Innovator of the Year Dr. Priscilla Frase Says Passion, Listening & Creativity Can Lead to Big Wins, Even in Resources-Strapped Rural Environments on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information need...

Privacy and IT security need to be working in lock step, and doing so gets a lot easier when they’re led by the same person. That’s exactly what happened at UChicago Medicine in September when Chief Privacy Officer Karen Habercoss assumed the additional role of CISO. Scroll down to watch or listen to the full […]

Source: Getting Privacy & Security on Same Page is Key in Today’s Fast Changing Regulatory & Risk Environment, Says UChicago Medicine CISO & Chief Privacy Officer Karen Habercoss on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comp...

In the face of growing cyber threats, ChristianaCare CISO Anahi Santiago is taking a bold approach to cybersecurity awareness and resilience. At the heart of her efforts lies the Cybersecurity Ambassador Program—a forward-thinking initiative designed to transform the health system’s workforce into a first line of defense against cyberattacks. This program not only enhances individual […]

Source: Cyber Ambassador Program Seeks to Extend the “Fabric” of Security, Says ChristianaCare CISO Anahi Santiago on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.