The Business Builder Way

40 Episodes
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By: Wayne Herring

The Business Builder Way podcast is where we help business builders grow leadership skills and wisdom, and stay grounded through Heroes' stories.

Stop Doing It All: How Delegation Grows a Business - Natalie Hodak | EP 9
#9
Last Tuesday at 6:39 PM

What happens when a business builder steps back and lets others lead?

In this episode, I talk with Natalie Hodak, President at Legacy Planning, about how letting go of trying to do it all—and focusing on her own best contribution—helped her and her team grow.

Natalie shares her journey from trading to financial planning, and finally to her role as a leader and integrator who makes sure the wheels keep turning. We talk about how she found her "highest and best use," what it takes to build trust, and how she keeps learning and...


Building a Business that You’d Want to Walk Into - Natalie Alfaro | EP 8
#8
06/10/2025

Natalie Alfaro didn’t plan to open a business.

She was driving to work one day in Schuylkill Haven, passing a little storefront that quietly called to her. For weeks she looked, hesitated, told herself she wasn’t ready. But one day, she pulled over.

A few months later, she opened Peaceful Healing Massage and Bodywork.

In this conversation, Natalie shares the full arc—how she got started, the deep connection she builds with clients, what COVID taught her, and the kind of teammate she’s still hoping to find. We talk about divine t...


From Start-Up to Skincare Sanctuary: A Conversation with Chelsea Cornelius
#7
04/15/2025

In this episode of The Business Builder Way, Wayne Herring sits down with Chelsea Cornelius, co-founder of Skinterest Skincare Salon, for an honest conversation about entrepreneurship, leadership, and staying grounded through seasons of growth and challenge.

Chelsea shares her journey of building a successful service-based business, navigating the emotional weight of burnout, and learning how to rebuild both her brand and her mindset with intention. From rethinking leadership to honoring her values in the midst of change, Chelsea opens up about the realities of running a business that aligns with your life—not competes with it.


Raising Business Builders - The Kidpreneur Mindset
#5
03/11/2025

What happens when you teach kids the real-world lessons of entrepreneurship? Charlotte and Anna, two young business owners, sat down with me at the farm to share their experiences running a lemonade stand, pet-sitting services, and yard sales—all part of a homeschool project guided by their mom, Joy.

In this episode of The Business Builder Way, we explore:
âś… How Charlotte & Anna measure profit, loss, and time investment
âś… The key business adjustments they made to increase success
✅ The role of mindset and resilience in entrepreneurship—no matter your age
âś… How Joy coached them through the...


The Science of Customer Experience: Insights from Scott Broetzmann
#4
01/28/2025

Welcome to Business Builder Way, where we explore the pathways to business success with industry experts and leaders. In today's episode, your host Wayne Herring is joined by Scott Broetzmann, founder of Customer Care Management and Consulting (CCMC). Scott shares his journey in enhancing customer experiences and the profound impact of his work through studies such as the "customer rage survey." We dive into the significance of making businesses more accessible, the art of customer problem resolution, and the critical role of authentic employee training. We'll also explore how Scott's research uncovers deeper societal issues, from customer rage to...


Steering from the center: Mikel Bowman’s Leadership Approach
#3
01/14/2025

https://www.linkedin.com/in/mikel-bowman-256137122

https://bowmanlegacies.mykajabi.com/

Join us for another episode of the Business Builder Way podcast with host Wayne Herring. Our guest Mikel Bowman shares his transformative leadership journey, using the samurai sword as a metaphor to highlight life integration rather than work-life balance. Mikel describes his evolution from traditional leader to mentor as he helps others reach their full potential.

Mikel discusses key insights from his book and the "Lead from the Middle" conference, showing how anyone can drive organizational change, regardless of their position. Through his...


Framing Entrepreneurship
#2
12/31/2024

Welcome to another episode of the Business Builder Way! Join host Wayne Herring as he sits down with industry leader Chris Tatge, co-owner of Dynamic Construction and DC Materials. This episode is a deep dive into Chris's remarkable journey from a 17-year-old framing carpenter to becoming the force behind Wisconsin's largest framing contractor and a fast-growing materials supplier. Discover how Chris's passion for carpentry and strategic business acumen propelled his company to grow by over 1100% in just three years. He shares insights on his unique business model that integrates a lumber yard, offering clients unparalleled value and control over...


Nobody Wins Unless Everybody Wins: Business Lessons from Chip Hautala
#1
12/17/2024

Welcome back to the Business Builder Way podcast! In this episode, we have the pleasure of speaking with Chip Hautala, the visionary CEO behind MotionSource, a thriving company in the industrial lubrication and hydraulics sector. Inspired by Bruce Springsteen's motto, "Nobody wins unless everybody wins," Chip has cultivated a unique company culture where teamwork and collaboration are at the forefront. Join us as he shares his journey from an IT consulting business owner to leading MotionSource with a focus on innovation, inclusivity, and empowerment. Chip emphasizes the importance of coaching and creating leaders within his team, fostering an environment...


Trailblazing Success: Rethinking Contracts and Trail Construction with Randy Martin
#11
07/02/2024

Welcome to Business Builder Way! In today's episode, host Wayne Herring and guest Randy Martin dive into the world of trail construction and outdoor business success. Randy, the founder of Trailscape, shares his insights on the importance of trust and negotiation in contracts, emphasizing the company's expertise in fire breaks that have saved homes during wildfires. They discuss the specific details of their trail construction process, attracting like-minded individuals to work on unique outdoor projects, and their approach to scheduling work. They also explore Randy's plans for the future of his business and finding a successor to carry on...


Vision and Values: Exploring the Dynamics of Entrepreneurship with 5 Star Heating & Air
#10
06/18/2024

Welcome to the Business Builder Way podcast! In this episode, we dive deep into the inspiring journey of Tiffany and Kevin Putalavage, founders of 5 Star Heating and Air. Join us as we uncover their incredible story of perseverance, sacrifices, and ultimate success as they share their experiences of starting a business during the COVID-19 pandemic. From balancing family life to setting and achieving goals, Kevin and Tiffany demonstrate how faith, communication, and teamwork have been instrumental in their business growth. Listen in as they reveal their strategies for maintaining a strong company culture, building trust with their customers, and...


Enhancing Productivity: The Growth Journey of Wearable Tech Company CEO and Co-Founder Gabe Grifoni
#9
06/11/2024

Welcome to a new episode of Business Builder Way! In this episode, our host Wayne Herring sits down with the inspiring Gabe Grifoni, CEO and co-founder of Rufus Labs, a wearable technology company. Join them as they delve into Gabe's journey of raising funding, developing innovative industrial wearables, and navigating the delicate balance between work and family life while working from home. Discover valuable insights on casting a vision, team investment, and the evolution of a company's mission. Stay tuned as Gabe shares his personal experiences, business strategies, and the essential role of mindset and attitude in building a...


The Happy Sales Manager: Insights from Gretchen Gordon's Business Journey
#8
05/21/2024

Welcome to the Business Builder Way podcast, where we provide essential insights for entrepreneurs and business leaders. In this episode, host Wayne Herring dives deep into the world of family businesses and the complexities of sales management with guest Gretchen Gordon. Gretchen, the founder of Braveheart Sales Performance, shares her experiences, challenges, and triumphs as a sales expert and entrepreneur. From her transition to sales management to the inception of her successful company, Gretchen provides valuable lessons for new sales managers and business owners. She also reflects on the importance of networking, genuine connections, and the mindset required for...


Navigating Entrepreneurial Productivity: Josh Crouch's Path in Digital Marketing and Delegation
05/07/2024

Welcome back to the Business Builder Way! In this episode, we dive into the world of digital marketing with special guest Josh Crouch, the founder of Relentless Digital. Josh shares his entrepreneurial journey, from leaving the HVAC industry to starting his own company, and how he discovered his passion for business and marketing. We explore his strategic approach to managing a remote team, the importance of trust in partnerships and referrals, and how he stays ahead in the ever-evolving digital marketing landscape. Join us as we discuss productivity, mental breaks, and innovation in this insightful and inspiring conversation.

<...


Building a Lifestyle Business - The Story Behind a Successful Golf Network Ft. Dan Pincus
#6
04/23/2024

n this episode of Business Builder Way, Dan Pincus shares the remarkable journey of building his unique business model, World Golf Network, over the past 22 years. From humble beginnings inspired by a desire for genuine relationships in the wake of 9/11, Dan developed a vision for a business centered on fostering authentic connections through golf and social gatherings. Through challenges, adaptations, and a focus on crafting an oasis-like experience for his members, Dan reveals the evolution of his club into a lifestyle business and the valuable lessons he has learned along the way. Join host Wayne Herring as he delves...


Creating Smiles: William Hung's Story of Taking Risks and Overcoming Challenges
#5
04/02/2024

In this episode of Business Builder Way, host Wayne Herring sits down with special guest William Hung, known for his iconic appearance on American Idol. William shares his incredible journey from his American Idol days to his current role as an entertainer and speaker. He opens up about his experience on the show, his unexpected rise to fame, and the lessons he learned from overcoming challenges both in his entertainment career and his personal life. With his infectious optimism and unique perspective, William offers valuable insights to business owners and individuals on taking risks, handling setbacks, and finding opportunities...


Innovative Recruitment: Andy McCartney's Strategy for Engaging Next-Generation Engineers
#4
03/19/2024

Welcome to the Business Builder Way podcast! In this episode, host Wayne Herring speaks with Andy McCartney, the owner of Bowden Manufacturing. They discuss the innovative approach Bowden takes in recruiting and mentoring young engineers. Tune in to discover the keys to success in manufacturing and the value of hands-on learning and mentorship.

Visit Bowdern Manufacturing's page linked below!

https://bowdenmfg.com

 

LinkedIn Profile: linkedin.com/in/c-andrew-mccartney

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Transforming Challenges into Opportunities: RJ Snider's Path to Success at Howell Rescue Systems
#3
03/05/2024

Welcome to the latest episode of Business Builder Way! In today's insightful conversation, host Wayne Herring sits down with guest RJ Snider, Director of Operations at Howell Rescue Systems, Inc., as they delve into the valuable art of negotiating compensation with an employer. RJ shares his strategic approach, emphasizing the components of fair compensation, including intellectual and emotional benefits alongside financial ones. The discussion also touches on RJ's personal and professional journey, from his experience in marketing and sales to his current role, and the importance of surrounding oneself with driven and creative individuals for growth. Join us as...


The 6 E's of Business Success: Andy Richardson's Framework for Building a Flourishing Business
#2
02/20/2024

Welcome to Business Builder Way, where we delve into the strategies and stories of successful entrepreneurs. In this episode, host Wayne Herring sits down with Andy Richardson, the founder of 29e6, a structural engineering and design firm based in Beaufort, South Carolina. Andy shares his insights on how to build a business for personal life benefits, emphasizing the importance of delegating tasks, cutting out work, and training others to achieve work-life balance. From the challenges of hiring and managing employees to expanding the company's reach into Utah and Columbia, Andy provides valuable lessons and personal anecdotes on business growth...


Legacy in the Making: Building Your Long-Term Vision with Herb Sargent
#1
02/13/2024

In this episode of the Business Builder Way, host Wayne Herring sits down with Herb Sargent, founder of Sargent…the powerhouse heavy highway contractor from Maine. Herb shares his journey in the industry and how he bought back the family business. He gets real about decision-making and what the future holds. Whether you’re interested in construction, leadership or business development, this interview offers valuable insights. Herb took his company ESOP, Herb is a leader in culture development and talent acquisition and Herb tells the good, the bad and the ugly of his journey.

 


Navigating the Strategy Game: Demystifying Internet Marketing Strategies with Guest Wes Gehman
#16
01/30/2024

In this episode of Business Builder Way, host Wayne Herring interviews Wes Gehman, an integral member of the Business Builder Camp. Wes is not only the web designer and SEO expert for the podcast's website, but he is also the founder of Wes Webb, his own company, and the nonprofit organization ChristLink. In this engaging conversation, Wes shares his passion for internet marketing and the strategy behind helping businesses grow. He opens up about his journey as a business owner, learning from the Business Builder community, and his plans for the future, including hiring new employees and expanding his...


The “All About You” Form : Getting to Know Your Employees and Clients on a Personal Level
#15
01/16/2024

In this episode of Business Builder Way, featured speaker Kane D'Amico, of Alliance Heating and Air Conditioning, shares how he utilizes an invaluable tool called the "All About You" form. The form is designed to help employers connect with their employees on a deeper level, building trust and confidence to help them feel like they belong and are winning in all areas of life, not just at work. The discussion dives into the significance of knowing employees at a deeper level and highlights how the form can be used to celebrate personal milestones and preferences, such as birthdays and...


Leadership Between the Alarms: Jared Buckley's Impactful Coaching Insights
#14
12/05/2023

Welcome to the Business Builder Way podcast! In this episode, host Wayne Herring engages in a deep and impactful conversation with guest Jared Buckley, the Fire Chief Coach. They cover a wide range of topics, including Jared's coaching business, leadership development within the fire service, the importance of prioritizing mental health and relationships, and the value of investing time in non-urgent but important activities. From personal anecdotes to professional insights, this episode provides valuable lessons for business owners and individuals alike. Join us as we dive into the world of leadership, emotional intelligence, and proactive business management with Jared...


Business Building on the Go: How Chad James Balances Work and Travel in an RV
#13
11/28/2023

In this episode of the Business Builder Way, host Wayne Herring is joined by Chad James, a successful business coach and entrepreneur who has taken a unique approach to both his career and his personal life. Chad and his wife have embraced a nomadic lifestyle, living and working from an RV as they travel across the United States. Wayne and Chad explore the challenges and rewards of this unconventional lifestyle, discussing topics such as maintaining boundaries in a small space, finding community while on the road, and balancing business success with personal fulfillment. If you're curious about the possibilities...


Building Success Together: An Inspiring Conversation with Nate Bloch of Home Remodeling Pros of Central PA. LLC
#12
11/21/2023

Welcome to another episode of the Business Builder Way podcast! In today's episode, we have a special guest, Nate Bloch from Home Remodeling Pros of Central Pennsylvania. Nate joins us as a member of our business builder community and part of our "right handers" group, which consists of invaluable individuals who support and bring to life the visionary ideas of their leaders. Nate shares his experience as an integrator in the company, working closely with visionary Craig Leary. We delve into the role of an integrator, the implementation of the EOS system, and the remarkable growth of Home Remodeling...


Navigating the Entrepreneurial Journey: Insights from Scott Kallick
#11
11/14/2023

Welcome back, business builders! In today's episode, we are joined by a special guest, Scott Kallick. Scott is a seasoned entrepreneur with a wealth of experience in the business world. He shares his journey, from building and successfully exiting his coin laundry business to his current mission of helping others navigate the challenges of entrepreneurship. Scott's wisdom and unique perspective as the oldest member of our community bring a valuable perspective to our conversation. In this episode, Scott opens up about the emotional challenges he faced during his business exit and how he found his purpose in coaching and...


The Art of Connection : Kim Kelty's Strategic Approach to Branding and Client Alignment
#10
11/07/2023

Welcome back to another episode of Business Builder Way! In this episode, Host Wayne Herring sits down with special guest Kim Kelty, a dynamic entrepreneur who has conquered the challenge of shiny object syndrome and found focus and success in their business. Kim shares their journey and how they have overcome distractions to prioritize what truly fuels their progress. With the help of the Business Builder Way community, Kim has built a strong team of contractors and has expanded their services to include graphic design, podcast editing, and more. They delve into the importance of personal branding, creating authentic...


Creating Memorable Moments: Melissa Kontir's Story of Purposeful Branding
#9
10/31/2023

Welcome back, business builders! In this episode of "Business Builder Way," we have the pleasure of hosting Melissa Kontir, the founder of TCB Promotions. Melissa shares her inspiring journey, beginning with her upbringing in a small town in Northern New Jersey, where she learned the value of hard work and self-sufficiency. After gaining valuable experience in the promotional advertising industry, she decided to start her own company focused on purposeful promotional products. Melissa's mission is to elevate the industry by ensuring that every item has a meaningful purpose. But that's not all—she also emphasizes the importance of impacting th...


Life, Business, and Beyond: A Conversation with Jamie Connell
#8
10/24/2023

Welcome back to the Business Builder Way podcast! In today's episode, host Wayne Herring sits down with special guest Jamie Connell, a business owner who has a unique perspective on the funeral industry. Jamie shares stories from his experiences in a funeral home, discussing everything from preplanning funerals to the importance of caring for families during difficult times. They also delve into the topic of succession planning and transitioning a family business to the next generation. Join Wayne and Jamie as they discover valuable insights for business builders in any industry. Plus, Jamie shares some interesting fun facts about...


Catching Success: From Alaska Adventure to Pennsylvania's Seafood Sensation
#7
10/17/2023

Welcome back to another episode of Business Builder Way! In today's episode, we have the pleasure of sitting down with Jenn Kurian, co-founder of Wild for Salmon and owner of an Airbnb. Jenn's diverse background in business and life has led her on an exciting journey, and in this episode, she shares her story and experiences with us. From starting her career as an elementary teacher to venturing into the world of commercial fishing in Alaska, Jenn's entrepreneurial spirit and passion for nature have shaped her various successful businesses. Tune in as Jenn discusses the challenges and triumphs of...


Embracing Growth: Buddy Touchinsky's Success as a Business Builder
#6
10/10/2023

Welcome back to the Business Builder Way podcast! In this episode, we are thrilled to have Buddy Touchinsky, a successful chiropractor and business owner. Buddy shares his journey of building multiple businesses, including the recent launch of his integrative medicine practice, Peak. He reveals how joining the business builders group has been instrumental in taking his life and business to the next level. Buddy reflects on the challenges he faced when starting Peak and the importance of perseverance and staying focused on the mission and vision. As he navigates the next phase of his business, Buddy aims to become...


The Power of Team: Matt Kulp's Approach to Building Business and Life
#5
10/03/2023

Welcome to the Business Builder Way, the podcast where we dive deep into the experiences and insights of successful business builders. In today's episode, we are excited to have Matt Kulp join us as our special guest. As a practitioner working with business owners, Matt has firsthand experience in the challenges and triumphs of building a thriving business. He introduces us to the concept of the "hub and spoke" model and shares his observations on how it can hinder business growth. Matt emphasizes the importance of building a strong team and developing people, a topic that frequents his conversations...


Building a Legacy: Preserving Tradition in the HVAC Industry
#4
09/26/2023

Welcome to another episode of Business Builder Way! In this episode, we have the pleasure of sitting down with Kane D'Amico, co-owner of Alliance Heating and Air Conditioning in Bridgeport, Connecticut. Kane shares his story and gives us a glimpse into his journey in the heating and air conditioning industry. Throughout the episode, Kane talks about the vision of the founders and their intention to build a company that would thrive beyond their own involvement. The name "Alliance" itself reflects this mindset, emphasizing the importance of collaboration and unity. Kane's dedication to grooming the next generation and passing on t...


Expanding Horizons: Susie Touchinsky's Vision for Mentorship and Growth in Business
#3
09/19/2023

Welcome back to the Business Builder Way podcast! In today's episode, we have a special guest joining us: Susie Touchinsky. Susie is a mentor and entrepreneur who has recently started mentoring others in her field. She's here to share her insights on building a successful business and discuss some of the challenges she's encountered along the way. From the rising cost of insurance and liability coverage to the difficulties of phone communication and driving with clients, Susie has a wealth of knowledge to share. Join us as we dive deep into her journey and explore how she's navigated these...


Spencer Howell, President of Howell Rescue: Balancing Family Dynamics and Business Success
#2
09/12/2023

Welcome back to Business Builder Way! In this episode, we have the pleasure of sitting down with Business Builders member Spencer Howell, the president of Howell Rescue Systems, a family business specializing in selling rescue tools to aid in extracting people from cars. Spencer shares how the Howell leadership team has been pivotal in the company's growth over the past three years, highlighting the change in leadership style from his father's and the importance of building a strong team. Spencer takes us on his life journey from college to AmeriCorps, and how he ultimately joined the family business with...


Scaling Success: Craig Leary's Path to Building a Thriving Home Remodeling Business
#1
09/05/2023

Welcome to Season 2 Episode 1 of the Business Builder Way podcast! In this episode, host Wayne Herring is joined by special guest Craig Leary, CEO of Home Remodeling Pros of Central PA, who shares his inspiring journey from desperation to success. Craig opens up about his initial reluctance to step out of his comfort zone, but how a conversation with Wayne changed everything. He explains how Business Builder Camp became his lifeline and eventually turned into a place of trust and confidence. As a leader in the home remodeling industry, Craig emphasizes the importance of servant leadership and putting people...


27. The Collective Force: Unleashing The Power of Your Group with The Business Builder Way
05/16/2023

In this week’s episode, we have Buddy Touchinsky, DC, CFMP, Founder and CEO of Peak Integrative Medicine back on Business Builder’s Way! Since our last recording, Buddy had his grand opening for Peak Integrative Medicine, a clinic that brings together chiropractic care, functional gut health medicine, traditional doctor health coaching, a counselor, and rehab equipment on the chiropractic side.

Buddy launched as a member of Business Builder Camp. He started talking about this brick-and-mortar business in his member group and started dreaming about it. And then he's taken steps throughout the last couple of y...


26. How To Create Consistent Leads For Your Business ft. Ivan Gonzalez
05/02/2023

In this episode, we are joined by Ivan Gonzalez, Founder of IG1 Communications in California. Ivan and I met through a cold outreach message on LinkedIn. 

Ivan has created an incredible business with 8 employees present day. He continues to have consistent leads coming through and his story about how to network, and how to serve people for free, and shares his hashtag #itsgoodtobeking. This hashtag leads to a more in-depth journal prompt about how are you going to build your kingdom and how you want to be as a King or Queen. Ivan's story shares a lot a...


25. Thrive at Selling ft. Warren Lewis PART 3
04/18/2023

In today’s episode (Part 3 of 3), we went back to “the vault” for this 3-part series. You will hear Warren Lewis, who introduced me to the world of sales training & development, coaching and leadership and really to living intentionally by setting goals. 

Several years ago, Warren and I sat down and had a conversation about selling and sales management, how business builders can build a sales team, and how to help salespeople to be effective. We answer some questions around: How do you know when to give them a performance improvement plan? When to fire them? How to hire...


24. Thrive at Selling ft. Warren Lewis PART 2
04/11/2023

 

In today's episode (Part 2 of 3), we went back to "the vault" for this 3-part series. You will hear Warren Lewis, who introduced me to the world of sales training & development, coaching and leadership and really to living intentionally by setting goals. 

Several years ago, Warren and I sat down and had a conversation about selling and sales management, how business builders can build a sales team, and how to help salespeople to be effective. We answer some questions around: How do you know when to give them a performance improvement plan? When to fire them? How to hir...


23. Thrive at Selling ft. Warren Lewis PART 1
04/04/2023

In today's episode (Part 1 of 3), we went back to "the vault" for this 3-part series. You will hear Warren Lewis, who introduced me to the world of sales training & development, coaching and leadership and really to living intentionally by setting goals. 

Several years ago, Warren and I sat down and had a conversation about selling and sales management, how business builders can build a sales team, and how to help salespeople to be effective. We answer some questions around: How do you know when to give them a performance improvement plan? When to fire them? How to hi...