Business Office Reset

40 Episodes
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By: Jessica Ryals

News from the world of private higher education Business Offices. Tips, tricks, best practices and days in the life of university operations.

Episode 70 - What's Going Well (Auditor Version!) with Scott Spear and Jackson Magdy
Yesterday at 11:00 AM

The auditor relationship is likely the most critical contractor relationship for the Business Office. Jackson Magdy from Forvis Mazars and Scott Spear from CFO Colleague talk about building a great working relationship between client and auditor. From navigating complex transactions to maintaining open lines of communication, Jackson and Scott describe what they've learned working together and ways it can help Business Offices thrive across higher education.


Episode 71 - BREAKING One Big Beautiful Bill and current events with Dave Moja
Last Friday at 2:00 PM

Dave Moja talks us through Form 990 trouble spots, what's going on with the IRS, and the One Big Beautiful Bill: what looks good for higher ed (a little) and what looks hard (a LOT)!


Episode 69 - What's Going Well - Suahil Housholder
06/17/2025

Suahil Housholder of Anderson (IN) talks about life after a missed debt covenant, her research with leadership in distressed institutions, and her team's tradition of "Audit Treats" to get through what could be the toughest time of year with a little fun and whimsy.


Episode 68 - What's Going Well - Stead Halstead
06/03/2025

Stead Halstead from Bushnell joins Jessica and discusses the successes of his team, freeing them up to better serve customers, and a healthy approach to data.


Episode 67 - What's Going Well - Stephen Olson
05/20/2025

Great things are happening at Taylor! Stephen Olson, CFO, talks about his experience over a career at the University, what he's noticed about what's going well, his exceptional team, and his tips for other CFOs navigating their own institutional spaces.


Episode 66 - What's Going Well - Victoria Pierce
05/06/2025

Victoria Pierce, Controller at Anderson University (SC) talks about what's going well with her team, her love for Workday, the unexpected blessings of a new, faithful footbal program, and her top tips for other Controllers to thrive.


Episode 65 - 2024 Recap: Bank Reconciliations
02/04/2025

Happy New Year! We're kicking off 2025 by covering the hottest topics we saw in higher education for 2024. Jessica Ryals covers tips, tricks, and overhauls to cash accounting that can help make bank reconciliation more manageable. Cash is king and the more on top of it we are, the better we're able to support the rest of the institution with their needs throughout the year. Hear her top tips from things you can start today to best practices over time to make your life and job easier!


Episode 64 - Tough Times in Higher Ed - Risk Management with Stephanie Craig
10/21/2024

Stephanie Craig, crisis manager extraordinaire, shares the best kept secret of risk and crisis management: it happens well before the crisis. Join her for insights into the risk landscape of higher education (spoiler alert: it's reputation management!) as well as quick wins your institution can implement right away to have a significant impact.


Episode 63 - Tough Times in Higher Ed - Senior Leadership with Aaron Kuecker
08/12/2024

Aaron Kuecker, President of Trinity Christian College in Palos Heights, IL, talks through the nuances of leading through challenging times, building decisions around the mission, and drawing a community together while making tough calls.


Episode 62 - Cross-Cabinet Communication with Amy Kovach and Scott Campbell
07/22/2024

Between Academic and Financial Leadership on campus, there tend to be the most employees, biggest reporting structures, and at times, most contentious relationships. We chat with Amy Kovach and Scott Campbell, serving at Mount Vernon Nazarene University as the VPAA and CFO, about the success they've had in collaboration with one another and tips for other CFOs in those important relationships.


Episode 61 - Flipped! - Chart of Accounts with Jessica Ryals
07/08/2024

Turn the microphone around to talk with Jessica Ryals about approaching the Chart of Accounts for better campus understanding and financial reporting. She provides tips from a full overhaul to small scale changes you can make today that have an impact.


Episode 60 - Flipped! - Bank Reconciliations with Jessica Ryals
06/24/2024

For this series, we're flipping the mic! Scott Spear interviews Jessica Ryals on what she's seeing in the industry. We kick off with bank reconciliations - what's going wrong? What best practices can we implement? And most importantly, what can we change TODAY to have an impact?


Episode 59 - Let's Talk About Marketing with Katie Booth
06/03/2024

Katie Booth talks through Higher Ed marketing, her higher ed career, what's great about marketing and how business offices can better relate to and interact with their marketing team. She offers great tips for using internal and external marketing resources alike!


Episode 58 - Tough Times in Higher Ed - Characteristics of Closures with Jeff Spear
05/13/2024

Continuing our Tough Times series, Jeff Spear talks through some key metrics and ratios institutions can use to measure health over time, and the ways there is hope for the industry if we work toward these metrics going forward.


Episode 57 - Tough Times in Higher Ed - College Viability with Gary Stocker
04/29/2024

New series starting on Tough Times in Higher Ed, and we're kicking off with Gary Stocker. He talks through the industry situation, why he sees closures as inevitable, and the availability of his IPEDS-fueled College Viability App for employees and prospective families alike to get a picture of their institutions.

Gary: www.collegeviability.com

Jessica: jessica@cfocolleague.com


Episode 56 - Coffee with Dave Moja and the Form 990 (part 2)
04/22/2024

Have you ever wanted to pick Dave Moja's brain on the 990? As we finalize 2023 and look to 2024's filings, Dave takes us through the key areas of the form, what to watch out for, and how to spend your time on the most impactful areas. Don't miss Part 1 or Part 2 of our chat!

Dave can be reached at dave@mojacpa.com.
Jessica can be reached at jessica@cfocolleague.com


Episode 55 - Coffee with Dave Moja and the Form 990 (part 1)
04/08/2024

Have you ever wanted to pick Dave Moja's brain on the 990? As we finalize 2023 and look to 2024's filings, Dave takes us through the key areas of the form, what to watch out for, and how to spend your time on the most impactful areas. Don't miss Part 1 or Part 2 of our chat!

Dave can be reached at dave@mojacpa.com.
Jessica can be reached at jessica@cfocolleague.com


Episode 54 - Rethinking Program Resourcing with Scott Spear
03/20/2024

How do we think about the Academic Programs we offer? What do we do with faculty attrition? How can we set ourselves up to have conversations around programs that don't require radical changes? We chat with Scott Spear about new ways to think about resourcing our academic programs through data generosity and collaborative decision making.


Episode 53 - Rethinking Financial Clearance with Sean McGreevey and Joretta Nelson
03/04/2024

Our friends from Credo are back! Sean and Joretta talk through the importance of our financial clearance process as an institution in the student success space, and spoiler alert, the follow on effects on student retention AND cash flow for the institution. A must-listen for every business officer struggling to gain traction on accounts receivable and shining a light on why our students (as well as our employees) need us to take this seriously.


Episode 52 - Rethinking Endowment Accounting with Victoria Pierce
02/19/2024

We chat with Victoria Pierce about the intricacies of endowment accounting, making Workday work for their institution (even without the endowment module) and ways to integrate endowment work throughout the year to make year-end more manageable.


Episode 51 - Rethinking Human Resources with Leah Miller
02/05/2024

We talk with Leah Miller, Director of HR at Kenyon College, about the shifting landscape of HR in higher education, from hiring to onboarding to retaining employees, and ways to shift our perspective to get and keep the right talent.


Episode 50 - Rethinking Institutional Scope with Jan Haas
01/22/2024

As we're rethinking higher ed, Jan Haas talks us through ways we can look at what we have as institutions - buildings, faculty, programs - and use them in new ways to serve our communities and continue our mission.


Episode 49 - Rethinking the Revenue Cycle with Jeff Spear
01/08/2024

Jeff Spear talks recruitment, financial aid leveraging, and studying who's successful at our institutions to determine who to go after moving forward. This kicks off our Rethinking series to propose new ways of life in higher ed for the new year.


Episode 48 - Hack Your Budget - Expense Reduction with Jan Haas
12/11/2023

When looking at budget deficits and shifts, how can we approach expense reduction in a way that has the most impact? Jan Haas talks through steps to reducing expenses that have the biggest budget effect with the least amount of campus disruption.


Episode 47 - Hack Your Budget - Ratio & Enterprise Budgeting with Jeff Spear
12/04/2023

Jeff Spear talks through running an Enterprise vs. Operational budget, using ratios and benchmarks to build a "new" zero-based budget, and campus mindset shifts that allow us to bring about these changes.


Episode 46 - Hack Your Budget - Logistics with Scott Spear
10/30/2023

Scott Spear talks us through setting up policies and systems to help the budget process, including timelines, the right voices in the room, and follow up through the year.


Episode 45 - Fundraising from the President's Chair with Roger Parrott
09/18/2023

Dr. Roger Parrott talks fundraising from the President's role, the importance of having a solid fundraising plan as a President, and presenting prospective donors with the opportunity to give


Episode 44 - Soul Care in the Business Office with Stephanie Lobdell
08/21/2023

Campus Pastor at Mount Vernon Nazarene University Stephanie Lobdell talks about making space for ourselves in the midst of our work, recent readings that have influenced her perception of work, and tips for taking care that she's found useful.


Episode 43 - Soul Care in the Business Office with Kara Gilliard
08/07/2023

We talked with Kara Gilliard about keeping our souls in mind - ours as leaders as well as our teams - when working in a business office and meeting the challenges we face there.


Episode 42 - Managing HCM2 with Wes Brothers
07/24/2023

Financial Aid professional Wes Brothers talks us through the process of managing HCM2 at an institution, from tips on how to work more smoothly with an analyst to managing cash flow expectations.


Episode 41 - Managing Education Department Ratios with Jeff Spear and Scott Spear
07/10/2023

We take a deep dive into the Education Department Financial Responsibility scores and methods for understanding the long-term impact of strategic decisions on the scores. We also discuss creative ways institutions are buying time for longer-term solutions to ratio challenges.


Episode 40 - Major Campus Construction - Accounting
04/17/2023

Jessica Ryals talks through tips & tricks for smooth accounting for campus construction, including chart of accounts tweaks and best practices for capitalization.


Episode 39 - Major Campus Construction - Project Management with Kevin Rolling and Dawn Rolling
04/10/2023

Kevin and Dawn talk project management for a major campus construction project, including engaging key stakeholders, sticking to the plan, and overall ensuring the smoothest experience possible.


Episode 38 - Major Campus Construction - Planning with Dawn Rolling and Dean Rodeheaver
04/03/2023

Our partners at Credo Higher Education, Dawn Rolling and Dean Rodeheaver, talk about the importance of planning with margin in mind, bringing the whole campus together, and understanding the "why" behind the project.


Episode 37 - Major Campus Construction - Fundraising with Heidi Hansen McCrory
03/27/2023

Heidi Hansen McCrory of Furman University shares her career journey and how she came to have "the best job in the world," her philosophy of fundraising, and her top tips for successfully fundraising for Major Campus Construction projects.


Episode 36 - So You Want to be a CFO - Facilities & Auxiliaries (part2) with Jan Haas
03/20/2023

Continuing last week's conversation, we go in-depth on auxiliaires and dining services, how to tell when you might want to outsource, and always taking perspective from the residential student experience.


Episode 35 - So You Want to be a CFO - Auxiliaries & Facilities (part 1) with Jan Haas
03/13/2023

Jan Haas talks us through the important things to know about the facilities area and ways to build your knowledge even from the Controller's seat. We also touch on the buzzword topic of alternative revenue and some things to bear in mind.


Episode 34 - So You Want to be a CFO - Investments with Scott Stewart
03/06/2023

Scott Stewart talks about best practices with investments and endowment policy, Cornerstone's success with a student investment group, and steps to move forward in this area.


Episode 33 - So You Want to be a CFO - Banking with Ken Lilly
02/27/2023

After a career in higher education and the banking industry, Ken Lilly shares the #1 tip for CFO's banking (relationship!) and ways to cultivate that. He also talks about some key trends to keep an eye on to keep bankers happy.


Episode 32 - So You Want to be a CFO - Senior Leadership with Dan Boone
02/20/2023

Dan Boone describes leadership qualities that make for great relationships between the CFO and key Senior Leadership team members, including the President and Provost.