Change Happens
Few have the ability to tell the human stories of driving change in business like EY Regional Deputy CEO and People and Culture Leader for Oceania, Jenelle McMaster. In the Change Happens podcast series, Jenelle reveals how to apply the unique lessons learned by top leaders, who harness the transformative power of change, to tackle the biggest issues businesses face today. Through story and conversation, Jenelle highlights the importance of workplace culture and how leaders are using technology to address their biggest strategic challenges and drive change.
Confronting Bias in AI with Tracey Spicer

Today, weâre stepping into one of the most urgent conversations in tech right now: bias in artificial intelligence.
Tracey Spicer AM is a Walkley Award-winning journalist, author, and longtime activist for gender equity. In this episode, she unpacks the unseen biases coded into the technologies we use every dayâand what happens when we leave them unchecked. Drawing on years of research for her latest book Man-Made, Tracey explores the ethical challenges and opportunities in AI development, and why we all have a role to play in shaping more equitable outcomes.
In this episode, Trac...
The Future of Work and The Australian Lifestyle (Part 2)
If you haven't already, be sure to go back and listen to Part 1 of this episode with renowned social demographer Bernard Salt, where he lays the groundwork for understanding the dynamics at play in our society. Â From the housing market to the care economy and labour force participation, Bernard explores the challenges and opportunities ahead, advocating for the smart integration of technology and the critical role of social skills in navigating change.
In this bonus deep dive, weâll further explore the Aged Care sector with Tim Hicks, Executive General Manager of Policy and Advocacy at aged car...
The Future of Work and The Australian Lifestyle with Bernard Salt

Welcome to Season Six of Change Happens. This season, we're going to explore the forces shaping the future of work. From emerging trends to technological developments, we'll uncover what's changing and how we're adapting.Â
Bernard Salt AM is a leading demographer and futurist who has spent decades analysing the forces shaping society. In this episode, he unpacks the profound demographic and societal shifts post-COVID, introducing the concept of 'peak humanity' and what it means for Australia's future. From the housing market to the care economy and labour force participation, Bernard explores the challenges and opportunities ahead, advocating fo...
Change Happens Season 6 - Coming Soon...

A quarter of the way into this century, itâs the perfect time to step back, reflect, and consider what has changedâand whatâs about toâacross workplaces, industries, and our lives. Â
This season, Jenelle McMasterâDeputy CEO and People & Culture Leader at EYâexplores the forces shaping the future of work.
From emerging trends to technological advancements, weâll uncover whatâs changing, how weâre adapting, and the real-world impact of these shiftsâplus what they mean for the leaders of today and tomorrow.
Season 6 of Change Happens returns on February 27.
Change Happens with Prof. Andrew Wilks - episode 59

"The moment of discovery, that sense of awe and wonderment, is something I wish every scientist could experience."
In this captivating episode, Professor Andrew Wilks takes us on a journey from the council estates of Liverpool to the forefront of molecular cancer biology. A scientist-turned-entrepreneur, Andrewâs career spans the discovery of JAK proteins, founding 12 biotech companies, and achieving the rare trifecta: discovering a protein, developing a therapeutic molecule, and creating a medicine that changes lives.
Andrewâs story is one of curiosity, resilience, and unwavering determination to make a difference in cancer research and beyo...
Change Happens with Alice Chun - episode 58

"Light gives safety, light gives hope, and I can see why children see the magic in it."
Alice Min Soo Chun is a humanitarian entrepreneur whose journey began with a simple yet profound idea: light can change lives. From creating origami-inspired solar lights to distributing them in disaster-stricken areas and war zones, Aliceâs work has impacted vulnerable communities worldwide. Her innovations were featured on Netflix's Gutsy by Hillary and Chelsea Clinton, showcasing her relentless drive to make a difference.
In this episode, Alice shares:
The impact of light in preventing violence and providing ho...Change Happens with Dan Rosen - episode 57

"The music industry was the canary in the coal mine for digital disruption. What happened to us is now happening to every other industry."
Dan Rosenâs career has been a balancing act between law, music, and leadership. He started out living a "double life" as a lawyer by day and a musician by night. This unique combination of skills eventually led him to the top of the music industry, first as CEO of ARIA and now as President of Warner Music Australasia.
Dan shares insights from his journey of leading the industry through massive di...
Change Happens with Robert Pradolin - episode 56

âWeâve all got a role to play, it's incrementally happening every single day, itâs being normalised. We have to draw the line and say, enough.â
Sometimes, professional experience in one field leads to using those skills to make a difference.
This has been the case for Robert Pradolin, who has taken his more than 40 years of experience in the property industry and is using it to galvanise corporate Australia to get involved in solving the growing homelessness crisis.
Robert shares his advice for persevering during tough times:
¡        the myths surrounding homel...
Change Happens with Leisel Jones - episode 55

âYou think âOh, I worked so hard for something I thought was going to change everything and it didnâtâ
Even Olympic gold loses its shine.
What happens when everything you set out to achieve ends up feeling like a fleeting moment?
Leisel Jones is an Australian icon and regarded as one of the world's greatest ever female swimmers.
Now a published author, media personality, and celebrated radio host, Leisel talks about her journey as a young girl in the public eye
>winning gold but losing her spark
>makin...
Change Happens with Prof. Dr Megan Davis - episode 54

On todayâs episode we explore what happens when change doesnât happen.
Professor Dr Megan Davis is a professor of constitutional law known for her work in creating the Uluru Statement from the Heart and advocating for the 2023 Voice referendum.Â
As an international human rights lawyer, Scientia Professor, and academic, Megan discusses the lessons she learned about engaging with the heart, and not just the head.
¡        How she finds the motivation to keep going after such a huge set-back
¡        The complexity of poverty and how vulnerability never leaves you
¡        Why she fin...
Change Happens with Simon Crowe - episode 53

âIt was the most horrendous thing that's ever happened, it was really challenging, and unfortunately made me distrustful of people, which is just not my normal stanceâ
Not many people can say they have built something out of nothing and have stayed true to their vision and purpose.Â
Simon Crowe, the Founder and Managing Director of Grillâd, is on a mission to liberate burgers from badness and pioneer sustainable food practices.
For someone so accomplished, Simon emanates a rare vulnerability. He talks candidly about the many challenges he has faced:
>his public...
Change Happens with Simone Clarke - episode 52

"What's the legacy we want to leave our kids? I don't want my kids to grow up in a world where women are abused and racism is just part of the DNA, absolutely not required, shouldn't be here, so how do we change it?"
When it comes to the achievement of gender equality and the fight for human rights, the path to success requires big changes to happen. With International Womenâs Day this month, CEO of UN Women Australia, Simone Clarke, shares the lessons sheâs learned on becoming comfortable with discomfort, creating the space to make...
Change Happens with Ronni Kahn - episode 51

âI have no idea why I was the person that chose to fix the problem of surplus food. But I was. And that is the blessing that I have received, and the gift that I have received.â
Ronni Kahn AO, is a vibrant force of energy, exuding a warm honesty accompanied by her infectious and unavoidable smile. In this episode, Ronni shares with Jenelle McMaster her unique and captivating story about making change happen, on the season finale of the #ChangeHappens Podcast.
Host: Jenelle McMaster Deputy CEO Oceania and Markets Leader at EY.
Guest: Ronn...
Change Happens with Mike Baird - episode 50

"24 hours of madness ensued, and at the end of that I found myself standing in the premierâs office and saying âmy goodness, how did this happenâ Mike Baird AO, former Premier of NSW and now CEO of HammondCare and Chair of Cricket Australia, shares insights into his personal journey and key moments of change with host Jenelle McMaster. This is an open, honest account of life as the Premier of NSW and dealing with an unimaginable moment - the Lindt Cafe siege in Sydney..
Host: Jenelle McMaster Deputy CEO Oceania and Markets Leader at EY.
Gues...
Change Happens with Craig Tiley - episode 49

Despite many obstacles in his path, Craig Tiley, CEO of Tennis Australia, successfully lead his team to run two Australian Opens during the pandemic. In this episode of Change Happens with host Jenelle McMaster, Craig explains how it was an âopportunity to show people what is possible".
Host: Jenelle McMaster Deputy CEO Oceania and Markets Leader at EY.
Guest: Craig Tiley, CEO of Tennis Australia
Listen now: Apple Podcasts or Spotify or wherever you get your favourite podcasts.
Change Happens with Dr Jemma Green - episode 48

Dr Jemma Green has helped create one of the biggest innovation transformations to the energy market in years...
âAnd lots of people would say, well, you can't do the Uberfication of electricity because it's different. And for me, it was like, well, it's not like you can't, but it takes something more. And maybe we're really naive in anticipating actually what it would take, but it actually can happen.â
Dr Jemma Green, Co-Founder and Chairman of Powerledger, joins our Change Happens podcast host Jenelle McMaster, to discuss her entrepreneurial story about how she disrupted the elec...
Change Happens with Kirstin Ferguson - episode 47

âI think I, as a leader, learned a lot about diversity and inclusion. And it's not enough as leaders to just say, I want diversity and hope it's going to follow unwittingly. And I think it's just, again, because of who I am, it was incredibly inclusive, so I had no barriers to entry. I celebrated every single woman equally. And as a result, that visible difference meant that more and more women saw themselves in people they wouldn't have normally seen being celebratedâŚâŚ.â
 Dr Kirstin Ferguson who was recently awarded an AM in the Australia Day Honours L...
Change Happens with Dr Darren Burgess - episode 46

âCan I do it? There was a massive amount of self-doubt when I took the job about a month later. The coach, Rafa Benitez, left ⌠and took 18 staff with him. The whole department was gutted. There was me and an assistant coach to take the superstars through a training session ⌠I was pitch side for Australia versus Serbia on Wednesday, arrived on Friday and started interviewing people on Saturday and Sunday to start on Monday. It was an incredible whirlwind.â
Darren Burgess, Adelaide Football Club High Performance Director, previously Director of High Performance at Arsenal Football Club, joins ou...
Change Happens Power Bite Edition with Christine Nixon AO QPM

POWERFUL LESSONS IN CHANGE â BITE-SIZED.Â
âThe woman making that statement had lost two kids at the fires, and I figured to myself she's lost her kids. You know she's lost other family and friends and what I've lost is a reputation, so I need to get over it. And I need to be able to be here supporting those people in the recovery of their communities.â
In this Power Bite Edition of the Change Happens podcast, host @Jenelle McMaster talks with former Victorian Police Commissioner, Crisis Management and Leadership Consultant, Christine Nixon AO QPM. Christine shares h...
Change Happens Power Bite Edition with Holly Ransom

POWERFUL LESSONS IN CHANGE â BITE-SIZED.Â
âMy 5ft tall grandmother Dorothy had inserted herself between Goliath and this poor girl on the checkout and said how dare you talk to that young woman like that, you apologise....... I said grandma that was so brave, and she said honey if you walk past it you tell the world it's OK."
Holly Ransom is a globally renowned content curator, powerful speaker and thought leader, who delivered a Peace Charter to the Dalai Lama, she was Sir Richard Bransonâs nominee on a âSmart Listâ of Future Game Changers to watch, a...
Change Happens Power Bite Edition Dr Bronwyn King AO

POWERFUL LESSONS IN CHANGE â BITE-SIZED.Â
"...maybe more than a thousand of my patients had either died or suffered absolutely terribly as a result of tobacco, and then there I am finding out that my own money invests in the companies that make the products that are killing them."
In this Power Bite edition of the Change Happens podcast, Founder and CEO at Tobacco Free Portfolios, Dr Bronwyn King AO, shares with host Jenelle McMaster the light bulb moment that changed her life forever, forging her mission against tobacco and the significant role that the finance sector n...
Change Happens Power Bite Edition with Hugh Van Cuylenburg

POWERFUL LESSONS IN CHANGE â BITE-SIZED.Â
"Iâm feeling pressure that I have to be okay âcause Iâm the âresilience guyâ so if Iâm not okay does that mean, you know, that Iâm just a fraud?"
In this Power Bite mini episode of the Change Happens podcast, host Jenelle McMaster is joined by Founding Director and Facilitator of the Resilience Project, Hugh van Cuylenburg, who shares his insights on being honest and vulnerable can make you a better leader.Â
Host:Â Jenelle McMaster - Deputy CEO and Markets Leader at EY Oceania
Guest:Â Hugh van...
Change Happens Power Bite Edition with Sir John Kirwan

POWERFUL LESSONS IN CHANGE â BITE-SIZED.Â
ââŚsomewhere along the way people said don't take your real self to work..... The future for leadership is actually being way more authentic and bringing your real self to work.â
In this Power Bite mini-episode of the Change Happens Podcast, host Jenelle McMaster and JK delve into a combined conversation that will have you hooked at the first question as they discuss âOpen Minded to Changeâ and we discover what led JK from being a former All Black and 1987 Rugby World Cup winner to devoting his life to helping others with mental h...
Change Happens with Simon Griffiths - episode 45

âWe had a different view of what the world should look like, and no one was building itâŚ.. we had this deep fire in our belly, this stubbornness to will that world into existenceâŚ. that has showed that thereâs a different way to do capitalism."Â
Simon Griffiths is the Co-Founder & CEO at Who Gives A Crap. Â If thatâs not enough to get you interested in listening, his incredible story will. In 2012 a crazy idea popped into his head, to start a toilet paper company with a difference - giving 50% of their profits to charity. What triggered th...
Change Happens with Naomi Steer - episode 44

âWhenever I speak to refugees the three things that they would say are priorities are.⌠Number one security, once youâve achieved that, itâs educationâŚthe stepping stone and something you can not take away, you can lose everything else but you can hold on to your education, and the third thing, is to have proper livelihoods and income so you can support your family and thatâs where the private sector has a broader role.â
Naomi Steer is the founding National Director of Australia for UNHCR established in 2000, an Australian charity which grew from a small start-up...
Change Happens with Sir John Kirwan - episode 43

ââŚsomewhere along the way people said don't take your real self to work.... I don't think that's the future for leadership. The future for leadership is actually being way more authentic.â
Sir John Kirwan, better known as JK, is a former All Black and 1987 Rugby World Cup winner. He became a âSirâ in 2012, recognised not only for his international rugby career but more so for his contribution and commitment to building public awareness around mental health and suicide. His willingness to share his own mental wellbeing story from surviving to thriving has helped remove the stigma associated to mental...
Change Happens with Dr Andrew White - Episode 42

âI donât think there has ever been in recent history a greater need for change and when you look at the big challenges facing companiesâŚâŚ.. and therefore the pressure that leaders are under⌠if we can demystify how do we bring about transformationâŚ.. we can really serve the world.â
In this episode of Change Happens, host Jenelle McMaster is joined by Dr Andrew White, Senior Fellow in Management Practice at the Säid Business School at Oxford University, leadership coach and host of the 2050 Leadership podcast. You will hear his passion for exploring what it takes to become a suc...
Change Happens with David Thodey - Episode 41

âI deeply deeply believe that innovation is so critical to any society, any business, because it defines the human essence - our creativity, our ability to innovate and change and redefine, is what creates value⌠across all the value chainsâŚ. Innovation is this constant pursuit of improvement of doing things better and smarter.â
In this episode of Change Happens, host Jenelle McMaster is joined by David Thodey AO, Board Chair and active in public policy initiatives. In this conversation, David is warm and openly vulnerable in sharing his lessons as a change leader, along with his passion for inno...
Change Happens with Linda Brown - Episode 40

âFor me itâs about the head the hand and the heartâŚ..The head is the knowledge and the wisdom, ........ and the hand is being able to apply thatâŚâŚItâs about teaching people how to learn and how to take the information they can access and actually take that information and apply it in a way that has purpose and impactâ
In this episode of Change Happens, host Jenelle McMaster is joined by driven change-maker Linda Brown, CEO and President, Torrens University Australia and recent winner 21st EY Entrepreneur of the Year Australia. From her very first words to...
Change Happens with Lucy Turnbull - Episode 39

âIf you can break that glass ceiling or that barrier to achievement, then other people look around and say well if they can do it, I can do it too, which is the best possible way of getting peoplesâ perception to change.â
In this episode of Change Happens, host Jenelle McMaster is joined by Lucy Turnbull AO Director Turnbull and Partners. With a keen interest in technology and social innovation, Lucy is an inspiring business woman, philanthropist, Order of Australia recipient, keen urbanist and fresh from the Chair of Judges for EY Entrepreneur of the Year. As you li...
Change Happens with Licia Heath - Episode 38

"We have undertaken to rebrand power, and lets face it, it needed a rebrand"Â
In this episode of Change Happens, host Jenelle McMaster is joined by Licia Heath CEO of Women for Election, a non-partisan, not for profit organisation that is all about equipping women to campaign for election and increasing the number of women in public office. She took on this role after a highly successful 19-year long career in the finance and asset management sector in London and Australia.Â
After launching a campaign called "Power like you've never seen before", Licia is on a...
Change Happens with Michael Rodrigues - Episode 37

âWell, itâs the hardest thing to go throughâŚ..Until youâve been tested how do you know how resilient you are?â
In this episode of Change Happens, host Jenelle McMaster is joined by Michael Rodrigues, the former CEO and MD of Time Out Australia and now the 24-hour Economy Commissioner (NSW) at Department of Premier and Cabinet (NSW). Known as Sydneyâs Night Mayor, this role sees Michael tasked with rejuvenating the night-time economy and culture of Sydney - a city coming out of 2 years of continued lockdowns and before that, lockouts, with an enforced bedtime curfew!
Change Happens with Sally Capp - Episode 36

"From those humiliating moments have come the most illuminating moments⌠about myself, about other people, about organisations, about society, and I really see it as accelerated learning even if it's learning the hard way."
In this week's episode of the Change Happens podcast, host Jenelle McMaster is joined by Lord Mayor of Melbourne Sally Capp, who shares how she seeks to create change and the lessons she has learned along the way as Lord Mayor of the city she loves, with an insight into the highs and lows of the COVID-19 pandemic in Melbourne.
Host: Je...
Change Happens with Holly Ransom - Episode 35

âEveryone has a role to play as a leader, whether you're leading for better or worse, you're leading every day⌠whether that's your household, your team, your community, you name it. And so taking ownership and responsibility of that.. comes from us starting by saying, actually anyone and everyone can and is a leader. And so then it's understanding well am I leading for better?â
In this week's episode of the Change Happens podcast, host Jenelle McMaster is joined by Holly Ransom a globally renowned content curator, powerful speaker and thought leader. Holly was named one of Austra...
Change Happens with Christine Nixon - Episode 34

âThe woman making that statement had lost two kids at the fires, and I figured to myself she's lost her kids. You know she's lost other family and friends and what I've lost is a reputation, so I need to get over it. And I need to be able to be here supporting those people in the recovery of their communities.âÂ
In this week's episode of the Change Happens podcast, host @Jenelle McMaster is joined by former Victorian Police Commissioner, Crisis Management and Leadership Consultant, @Christine Nixon AO QPM. Christine shares her experience as the first woman to le...
Change Happens with Jessica Morrison - Episode 33

âIf you're not happy before the medal, you won't be happy after the medal."
In this week's episode of the Change Happens podcast, host Jenelle McMaster is joined by Olympic Gold Medallist in the Women's Four Rowing Jessica Morrison, who shares an insight into the power of the athlete's mindset and her experience of winning gold at the 2020 Tokyo Olympic Games.
Host: Jenelle McMaster  is Managing Partner, Oceania Markets at EY.Â
Guest:Jessica Morrison is an Olympic Gold Medallist in the Women's Four Rowing and Senior Consultant at EY.
Listen now on...
Change Happens with Mundanara Bayles - Episode 32

"To create change, the only way we can do it is if we can actually come from that human level, human to human, not from a text book, not from just reading PowerPoints and statistics, but we need to bring and draw from our own experiences....â
In this week's episode of the Change Happens podcast, host @Jenelle McMaster is joined by @Mundanara Bayles, Managing Director  and Co-Founder of @Black Card, a 100% Aboriginal owned, who provide cultural awareness training and business consultancy to corporate Australia. Mundanara opens her heart and shares a real and raw look at life gro...
Change Happens with Hugh van Cuylenburg - Episode 31

"Iâm feeling pressure that I have to be okay âcause Iâm the âresilience guyâ so if Iâm not okay does that mean, you know, that Iâm just a fraud?"
In this week's episode of the Change Happens podcast, host Jenelle McMaster is joined by Founding Director and Facilitator of the Resilience Project, Hugh van Cuylenburg, who shares his insights on managing and leading during the digital age, with a particular focus on how lockdowns, cognitive overload and loneliness pose prevalent threats to the mental health of children, youth and employees.
Host: Jenelle McMast...
Change Happens with Mike Conway - episode 30

In this episode of the Change Happens podcast, host Jenelle McMaster is joined by EY alumni and CEO and Founder of XVenture Mike Conway, who shares his expertise around emotional intelligence, resilience and leadership, and offers an insight into his ten-year tenure at The Wiggles.
Host: Jenelle McMaster  is Managing Partner, Oceania Markets at EY.Â
Guest: Mike Conway - CEO/ Founder XVenture, Tech Director UOW/Tottenham Hotspur Global Football Program  and, Emotional Agility & Mental Coach - Socceroos
Listen here on Apple Podcasts  on Spotify or wherever you get your favourite podcasts.
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...
Change Happens with Josephine Sukkar - Episode 29

"Somewhere within our public discussions within Australia, a repositioning and revaluing of technical skills, which you are not going to learn off YouTube, which you do need to be at a TAFE, how do we elevate that?"
In this week's episode of the Change Happens podcast, Jenelle McMaster is joined by Chair of Australian Sports Commission and Principal at Buildcorp Josephine Sukkar, who shares insights from her extraordinarily diverse career and her experience around the true value of partnership and teamwork.
Host: Jenelle McMaster  is Managing Partner, Oceania Markets at EY.Â
Guest: Josephine Su...