Speaking Of Reliability: Friends Discussing Reliability Engineering Topics | Warranty | Plant Maintenance

40 Episodes
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By: Reliability.FM: Accendo Reliability, focused on improving your reliability program and career

Gain the experience of your peers to accelerate improvement of your program and career. Improve your product development process, reliability or warranty performance; or your plant uptime or asset performance. Learn about reliability and maintenance engineering practical approaches, skills, and techniques. Join the conversation today.

What Counts as a Failure?
10/24/2025

What Counts as a Failure?

Abstract

Kirk and Fred discuss the analysis of what can or should be considered a failure.

Key Points

Join Kirk and Fred as they discuss the criteria for what constitutes a failure during testing and in the customer’s use.
Topics include:

Should all failures be counted? Many failures are apparent, especially those that are catastrophic and require repair, but many are just operational and intermittent and can be fixed by power cycling. The CPUs in PCs can throttle down their processing sp...


DFMEA and Assumptions
10/20/2025

DFMEA and Assumptions

Abstract

Carl and Fred discuss a listener question about the assumptions that go into a Design FMEA, relating to manufacturing and assembly.

Key Points

Join Carl and Fred as they discuss assumptions that go into FMEAs, how they are determined and applied.

Topics include:

Question: if the product meets dimensions, do we assume it works as intended? Question: does the Design FMEA assume the product is manufactured to specifications? Does the Process FMEA assume the design is good? Are there exceptions to these assumptions? ...


Listening and Reliability Engineering
10/17/2025

Listening and Reliability Engineering

Abstract

Carl and Fred discuss why the skill of listening is essential to successful application of reliability engineering.

Key Points

Join Carl and Fred as they discuss the ability to influence others, and how this can be enhanced by listening. In order to achieve reliability objectives, it is necessary to influence other engineers and managers to incorporate reliability information and ideas.

Topics include:

Harvard Business Review article from Aug 2025, titled “Soft Skills Matter Now More Than Ever, According to Research” Reliability engineers need to b...


Data Usage
10/13/2025

Data Usage

Abstract

Enrico and Fred discuss the need for data analysis.

Key Points

Join Enrico and Fred as they discuss
Topics include:

The data analysis related to the mission profile or use conditions Example on collecting use data to guide testing Consider the use of spare parts use data

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.

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Quality Management Systems
10/10/2025

Quality Management Systems

Abstract

Dianna and Fred discuss the implementation and effectiveness of Quality Management Systems (QMS) and how they impact organizational performance.

Key Points

Join Dianna and Fred as they discuss the implementation and effectiveness of Quality Management Systems (QMS) and how they impact organizational performance.

Topics include:

Define an integrated system to drive organizational decisions about quality. Implement systems that empower decision making at every level of the company. Capture your current baseline processes to help guide future improvements. Avoid creating quality manuals that sit...


Customer Service and AI
10/06/2025

Customer Service and AI

Abstract

Dianna and Fred discuss customer service and AI: focusing on the impacts and challenges presented by the adoption of Artificial Intelligence (AI) for customer service.

Key Points

Join Dianna and Fred as they discuss the critical function of customer service, focusing on the impacts and challenges presented by the adoption of Artificial Intelligence (AI).

Topics include:

Frustrating experiences with poorly implemented AI customer service systems. Customer loyalty developed by providing excellent, personalized service. Changing performance metrics from tracking call duration to maximizing...


Consumer Electronics and Cars
10/03/2025

Consumer Electronics and Cars

Abstract

Mojan and Fred discuss consumer electronics and cars. Consumer and automotive electronics may share similar technologies, but their reliability challenges are worlds apart. Designing for the stresses of a living room is nothing like designing for the stresses inside a car.

Key Points

Join Mojan and Fred as they discuss:

Why testing approaches for consumer devices don't translate directly to automotive.

How heat, vibration, integration, and even everyday scenarios (like food spills) shape design.

The role of data...


Planned Obsolescence
09/29/2025

Planned Obsolescence

Abstract

Mojan and Fred discuss Planned Obsolescence in product development. Planned obsolescence isn't just about making people buy the next model it's a complex mix of engineering, business, and sustainability decisions. How do we decide how long a product should really last?

Key Points

Join Mojan and Fred as they discuss:

The trade-offs between design life, warranty costs, and reparability.

How sustainability goals are reshaping lifespan expectations.

Stories of products that kept working decades after their intended design life.

...


Training Options
09/26/2025

Training Options

Abstract

Kirk and Fred discuss the evolution of ways to learn reliability and failure analysis with so much information available on the internet.

Key Points

Join Kirk and Fred as they discuss the many different training options for understanding reliability issues

Topics include:

Internet searches can now provide access to many different sources of information, from books to videos on how to discover and repair many types of consumer products, but the best understanding comes from disassembling the failed system and seeing the real...


Failure Mechanism Awareness
09/22/2025

Failure Mechanism Awareness

Abstract

Kirk and Fred discuss the many different failure mechanisms and the need for understanding the failure mechanisms and causes of failures.

Key Points

Join Kirk and Fred as they discuss why it is necessary to have an understanding of material science and the physics of failure mechanisms to do a thorough failure analysis.
Topics include:

We expect our vendors and all of the long chain of their material suppliers to provide  a reliable component consistently, but sometimes they are unaware that their own suppliers h...


What's So Hard About Planning
09/19/2025

What’s So Hard About Planning

Abstract

Carl and Fred discuss a subject that some people find difficult. How to plan for reliability.

Key Points

Join Carl and Fred as they discuss a key skill in reliability engineering and management: planning. How does one go about developing a good plan to accomplish the goals of a project?
Topics include:

Definition of “plan” has two different connotations. Which one do we use? The Plan needs to ask “what if”s: what do yo do with positive results, uncertain results, poor resul...


Office Hours, Plus
09/15/2025

Soft Skills Plus

Abstract

Carl and Fred discuss the wide range of soft skills that reliability engineers need to learn, in order to be fully successful in their jobs.

Key Points

Join Carl and Fred as they discuss student feedback from a course that Fred recently taught. During his office hours, many students were very interested in learning more about communications skills.
Topics include:

You can influence engineering teams by improving your communication skills. You cannot do well as reliability engineers by mastering technical skills only. Why do...


Overcoming Product Protections for HALT
09/12/2025

Overcoming Product Protections for HALT

Abstract

Kirk and Fred discuss turning off the built-in over-temperature production circuits to perform thermal HALT.

Key Points

Join Kirk and Fred as they discuss the methods for testing the empirical thermal limits of a power supply or circuit board.

Topics include:

If possible, the thermal over-temperature protection (OTP)  devices should be disabled, but it may not be possible, and we discuss the potential options for overcoming these limits. CPUs in PCs all have a thermal diode shutdown circuit built into t...


HALT Late in the Program
09/08/2025

HALT Late in the Program

Abstract

Kirk and Fred discuss using HALT for a product that has been in the field and has many documented reliability issues from the initial warranty returns

Key Points

Join Kirk and Fred as they discuss the worth of performing HALT on a system after market release

Topics include:

Determining when to perform HALT during development is critical. The product must have a working prototype that meets the environmental specifications before any stress testing begins. Initial field failures are extremely valuable and de...


The Trouble with Interfaces
09/05/2025

The Trouble with Interfaces

Abstract

Carl and Dianna discuss the topic of interfaces, in reliability engineering and FMEA.

Key Points

Join Carl and Dianna as they discuss the different types of interfaces, and how they can be included in system reliability models and FMEAs.
Topics include:

What exactly is an interface? What types of interfaces impact reliability? Physical interfaces, energy transfer interfaces, human interfaces, data-transfer interfaces What percent of problems occur at interfaces? The role of FMEA Block Diagram in representing interfaces Interfaces visually depicted in FMEA Block...


Team Creativity Techniques
09/01/2025

Team Creativity Techniques

Abstract

Dianna and Carl discuss team creativity techniques, especially relating to FMEA.

Key Points

Join Dianna and Carl as they discuss team creativity techniques.
Topics include:

Boost team creativity: engage all engineers. Silent brainstorming and visuals yield diverse ideas. Socratic questioning builds thoughtful participation. Minimize distractions and manage power for creativity. Focused brainstorming solves complex problems.

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability...


How do We do 'Reliability Allocation'?
08/29/2025

How Do we Set Reliability Requirements?

Abstract

Chris and Carl discuss a listener question on FMEA RPN and connection to reliability requirements.

Key Points

Join Chris and Carl as they discuss RPN is not a reliability metric and there are better ways to do allocation to set requirements.
Topics include:

Multiplying severity, occurrence, and detection does not provide a valid risk value. A misunderstanding of critical analysis and the use of failure rates, which are not required Reliability requirements should precede FMEA based on customer and business needs...


How do We do 'Reliability Allocation'?
08/25/2025

Pitfalls of Reliability Allocation

Abstract

Carl and Chris discuss the broad subject of reliability allocation. What is it, when is it used, and what are the primary pitfalls to success?

Key Points

Join Carl and Chris as they discuss setting and allocating reliability requirements. Topics include:

What are primary pitfalls to doing reliability allocation? What are the characteristics of good reliability requirements? Engineering reliability into products Wrong assumptions Consider adding a margin, in system reliability modeling, for errors or things not thought of Goals versus requirements Including reliability requirements...


Special Characteristics
08/22/2025

Special Characteristics

Abstract

Carl and Dianna discuss two of the least understood and potentially powerful FMEA data elements: Special Product Characteristics for Design FMEAs, and Special Process Characteristics for Process FMEAs.

Key Points

Join Carl and Dianna as they discuss the application of Special Characteristics in FMEAs. Topics include:

What are some other names for Special Characteristics? What is definition of characteristic, product characteristic, and process characteristic? How can special characteristic be used in FMEAs? Do special characteristics require extra controls in the Process Control Plan? Who defines special ch...


How HA and FMEA Relate
08/18/2025

How HA and FMEA Relate

Abstract

Dianna and Carl discuss the relationship between Hazard Analysis (HA) and Failure Mode and Effects Analysis (FMEA).

Key Points

Join Dianna and Carl as they discuss the how HA and FMEA relate and how they can work in synergy to create safer products.

Topics include:

Fundamental differences and similarities How HA can effectively quantify risk by calculating the probability of harm, a dimension often missing from FMEA Practical techniques for identification and collective ownership of ideas Early HA and FMEA in...


How FMEA Worksheets can Help (and Hinder)
08/15/2025

How FMEA Worksheets can Help (and Hinder)

Abstract

Chris and Carl discuss FMEA worksheets (we know … boring) … but can be incredibly helpful and useful. So what are they and how do they help us?

Key Points

Join Chris and Carl as they discuss FMEA worksheets, which are an important part of a Failure Mode and Effects Analysis (FMEA) that help us identify the potential issues with a product or process before they become issues – meaning we can (hopefully) help us design them out of existence when it is cheap and easy t...


Reliability Engineering and Artificial Intelligence
08/11/2025

Reliability Engineering and Artificial Intelligence

Abstract

Carl and Chris discuss the changing opportunities and challenges with AI and reliability engineering. What are the positive interactions, and where should we be concerned?

Key Points

Join Carl and Chris as they discuss their views on the roles that AI can play in reliability programs. Topics include:

What are the limitations of AI in supporting reliability programs? One concern is if AI is being oversold, and replaces necessary human involvement. Another concern is the possibility of AI moving a company towards mediocrity. ...


Show Me the Money
08/08/2025

Show Me the Money

Abstract

Greg and Dianna discuss how quality and reliability engineers can become AI boomers NOT doomers.  Engineers are being challenged with AI.  What can and should we do to survive and even prosper in the age AI disruption.

Key Points

Join Greg and Dianna as they discuss AI opportunities. What can you do to become an AI boomer.

Topics include:

Stories of career disruption. What is the human in the loop or middle. Tips and tools to become an AI boomer.

Enjoy an...


Quality and Reliability Disrupted
08/04/2025

Quality and Reliability Disrupted

Abstract

Dianna and Greg discuss your employability in the AI age.  So, let’s run a hypothetical.  You’re a 22 year old mechanical engineer.  You do robotic quality and reliability with a knowledge half-life of 4 years.   That means by the time you’re 26 knowledge in your domain has doubled.  Let’s say, you’re now 30.  Knowledge in your domain has quadruped.  Problem:  you have not updated your knowledge skills and abilities.  Are you still employable.

Key Points

Join Dianna and Greg as they discuss what we all face nowadays. ...


Risk or Safety Triggers
08/01/2025

Risk or Safety Triggers

Abstract

Greg and Fred discuss how and when to escalate problems and risks.

Key Points

Join Greg and Fred as they discuss resolution and escalation of risk and nonconforming products.

Topics include:

What is the role of a professional code of ethics? What is the trigger for escalation. What are different types of safety triggers. How can you mitigate risks if you an internal employee or professional engineer?

Enjoy an episode of Speaking of Reliability. Where you can join friends as they...


Keep it Simple
07/28/2025

Keep it Simple

Abstract

Kirk and Fred discuss the challenge of using simple models for one finite element to extrapolate damage scalar metrics to very complex systems.

Key Points

Join Kirk and Fred as they discuss system models and how most fatigue damage models have many input variables, such as vibration and temperature, that can be very difficult to simultaneously measure across a system during operation

Topics include:

The vibration response of a test unit can be very different depending on how it is coupled or mounted...


Connectors
07/25/2025

Connectors

Abstract

Kirk and Fred discuss the reliability of electrical connectors

Key Points

Join Kirk and Fred as they discuss the many ways that electrical connectors can lead to system failures.

Topics include:

The connector manufacturer may design a connector that is slightly modified from a standard reference design, which worked for many applications, but they cannot know the details of how it may be affected by your products’ end-use environments, such as higher thermal or vibration conditions in your system. Many connector issues are due to fretting cor...


10 Gems Career Start Advice
07/21/2025

Ten Career Gems for New Reliability Engineers

Abstract

Carl and Fred discuss our top advice for those starting a role as a reliability engineer for the first time.

Key Points

Join Carl and Fred as they discuss
Topics include:

Academic question: What do you do when you research a subject and there are no meaningful results, and nothing to publish? By what criteria should you select future projects? Academic question: Feel like missing something in education program, how to get out and actually apply reliability? There are many...


AI Future of FMEA
07/18/2025

AI Future of FMEA

Abstract

Carl and Fred discuss the use of AI with FMEA, what works and what does not work.

Key Points

Join Carl and Fred as they discuss the broad subject of FMEA and AI. We look at early lessons learned, discuss opportunities, and focus on the most important concerns.

Topics include:

How FMEA can interact with Model-Based Engineering? FMEA pre-population, which fields can be pre-populated and which should not? What is role of human team in FMEA? What are primary ways to reduce...


What do Reliability Engineers Do?
07/14/2025

What do Reliability Engineers Do?

Abstract

Dianna and Fred discuss what do Reliability Engineers do?

Key Points

Join Dianna and Fred as they discuss what do Reliability Engineers do? An RE’s role extends far beyond just crunching numbers and running tests.

Topics include:

How they act as crucial links between diverse teams Their ability to help teams shape decisions that profoundly affect product performance, customer satisfaction, and business outcomes. Bridging departmental silos, managing inherent conflicts, and advocating for the voice of the customer

They also ta...


Enough Data?
07/11/2025

Enough Data?

Abstract

Dianna and Fred discuss a common reliability engineering dilemma: do we have enough data? Is data nirvana achievable?

Key Points

Join Dianna and Fred as they discuss a common reliability engineering dilemma: do we have enough data? Is data nirvana achievable?

Topics include:

Hidden challenges for RE, from too little to overwhelming amounts Departmental silos and data quality nightmares The art of purposeful collection Buy-in for better data and how explaining the ‘why’ behind its collection can transform resistance into collaboration

Enjoy an epis...


Risk Monitoring Triggers
07/07/2025

Risk Monitoring Triggers

Abstract

Greg and Fred discuss ways to detect and monitor changes in a system.  So, what is the trigger to indicate an event,  threat, or anomaly that can result in a risk.  This becomes critical if you want to focus on the critical few NOT the insignificant many.

Key Points

Join Greg and Fred as they discuss what triggers risk and how to monitor it.  Topics include:

What is a risk trigger? How to monitor significant events, threats, and anomalies. How to be proactive, preventive, predictive, and...


Reliability Allocation
07/04/2025

Reliability Allocation

Abstract

Enrico and Fred discuss various approaches to allocation.

Key Points

Join Enrico and Fred as they discuss the pros and cons of different approaches to reliability goal allocation for subsystems and components.
Topics include:

Is there value in allocation goals for each component in a system? What is the purpose of allocation? How the process of doing the allocation can benefit the focus on improvements that matter.

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics...


Portable Device Feasibility
06/30/2025

Portable Device Feasibility

Abstract

Chris and Fred discuss how we assess product feasibility … at the concept stage! Great topic.

Key Points

Join Chris and Fred as they discuss product feasibility when it is nothing more than a concept.  There is a lot to unpack here! This comes from a question raised by a Singaporean listener who is a student looking at the feasibility of a portable device that repels mosquitoes, utilizing cutting-edge technology, including the ability to detect the unique frequencies of flying mosquitoes.

Topics include:

Hand-held dev...


Equations for Goal Setting
06/27/2025

Equations for Goal Setting

Abstract

Chris and Fred discuss what equations (if any) exist for setting and optimizing reliability goals … sometimes trading off against other goals. Wo …

Key Points

Join Chris and Fred as they discuss equations that exist to help you come up with and optimize reliability goals and targets. This comes from a listener who points out that well-known reliability software contains equations based on Weibull distributions, optimization algorithms, and perhaps alchemy that can do all this for you. What do we think?

Topics include:

Reli...


Customer Requirements
06/23/2025

Customer Requirements

Abstract

Chris and Fred discuss customer requirements when it comes to reliability. How do we get this wrong?

Key Points

Join Chris and Fred as they discuss requirements … not just yours … when it comes to reliability. What can go wrong?

Topics include:

MTBF and other wrong metrics. People love the MTBF because it is simple, a single number, and it feels like it represents ‘reliability’ (but it does not). Sometimes we try hard to convince people not to use it, but they still want to. AND … th...


Bearing Failure and Analysis
06/20/2025

Bearing Failure and Analysis

Abstract

Chris and Fred discuss how bearings fail. Bearings are among the most common components used in products and systems. So, how do they go wrong?

Key Points

Join Chris and Fred as they discuss how bearings fail, in response to a question from one of our listeners whose organization has experienced some bearing failures in wind turbines (all of which were caused by ‘systemic’ or endemic root causes). So, how do bearings fail?

Topics include:

Simple answer – spalling. Spalling is a type of fat...


Decisions and Metrics
06/16/2025

Decisions and Metrics

Abstract

Greg and Fred discuss the importance of key metrics, whether KPI’s or OKR’s, to determine the quality of decision making.

Key Points

Join Greg and Fred as they discuss decision making, metrics, and objectives.  What works?  What doesn’t?  And, how to develop better operational measures.  Topics include:

How organizations track performance? What key metrics are used? What is the difference between KPI’s and OKR’s metrics? How to improve performance measures

Enjoy an episode of Speaking of Reliability. Where you can join frien...


Communicating Complex Topics
06/13/2025

Communicating Complex Topics

Abstract

Enrico and Fred discuss a few approaches that may be effective when communication complex topics to others.

Key Points

Join Enrico and Fred as they discuss the need for many engineers to improve their ability to communicate effectively.
Topics include:

Engineers with other Engineers – or engineers with the many others in the organization and customers. Quickly explaing/teaching the key points Paying attention to your audience and story telling

Enjoy an episode of Speaking of Reliability. Where you can join friends as they di...


Loss of Expertise
06/09/2025

Loss of Expertise

Abstract

Greg and Fred discuss what happens when a company doesn’t have the engineering knowledge, skills, and abilities to design things.  Why?  Companies don’t make commodity stuff any more.  They outsource these items.  The challenge of outsourcing often means outsourcing engineering expertise.  Big problem.  So what are the solutions?

Key Points

Join Greg and Fred as they discuss what companies can do when engineering expertise is outsourced.  Topics include:

What are the problems of outsourcing design and manufacturing? What are design and sourcing solutions? What are le...