Becker’s Healthcare Podcast

In this episode, Steve Moorehead, Vice President of Product, Strategic Planning and Performance Management at Blue Cross Blue Shield of Massachusett, and Marc Pierce, Principal at ECG Management Consultants, discuss why client retention has become a growing challenge for health plans and how organizations can use data-driven insights to identify risk earlier.

This episode is sponsored by ECG Management Consultants.

In this episode, Caitlin Walker, Manager at the Delta Dental Community Care Foundation, and Rebecca Cornille, Chief Dental Officer at Vista Community Clinic, join the podcast to discuss expanding oral health access across communities. They share insights on improving coverage for seniors, emphasizing prevention for youth, and the powerful impact of community partnerships in driving better dental health outcomes.

In this episode, Sarah Hollins, Director of Behavioral Health Services at West Virginia University Medicine Camden Clark Medical Center, joins the podcast to discuss the importance of staff support and patient safety in behavioral healthcare leadership. She shares insights on addressing training and practice gaps, and offers her perspective on the future of behavioral health and the evolving needs of patients and care teams.

In this episode, Alda Mizaku, Chief AI Officer at Children’s National Hospital, joins the podcast to discuss expanding ambient documentation across the clinical environment and how AI education serves as the foundation for successful adoption. She also shares how these technologies can improve the patient experience while helping clinicians reduce administrative burden and focus more on care.

In this episode, Antonia F. Chen, MD, Chair and Professor of Orthopedic Surgery at the University of Texas Southwestern and incoming President of the American Association of Hip and Knee Surgeons (AAHKS), and R. Michael Meneghini, MD, CEO and Founder of the Indiana Orthopedic Institute and immediate past president of AAHKS, join the podcast to discuss leadership transitions and the importance of reestablishing communication as new leaders. They also explore how AI dictation tools can reduce administrative burden and improve work-life balance, the impact of Medicaid cuts and financial pressures on orthopedic care, and the importance of supporting women...

In this episode, Garrett Lamp, Orlando Health East Region EMS Liaison, and Alejandra Velasquez-Perez, Orlando Health East Region Pet Therapy Coordinator, join the podcast to discuss the impact of a hospital-based canine therapy program. They share heartwarming stories about Chloe the therapy dog, explain the responsibilities of both the handler and therapy animal, and highlight how these visits bring comfort and joy to patients during their hospital stay.

This episode recorded live at the Becker’s 16th Annual Meeting features Dr. Vi-Anne Antrum, Senior Vice President And Chief Nursing Officer, Cone Health, discussing leadership during rapid industry change, the importance of emotional intelligence and transparency, and how healthcare organizations can create more flexible workforce models that support both patient care and employee well-being.

In collaboration with Insight Global.

In this episode, Carl Hoopes, MS, MBA, EVP, Chief Operating Officer, GRAND Mental Health, discusses redesigning behavioral health workflows, leveraging AI and telehealth technology to reduce clinician burnout, and expanding access through new pharmacy and telepsychiatry initiatives.

In this episode, Kelli Tice, MD, Vice President of Medical Affairs and Chief Health Improvement Officer at GuideWell and Florida Blue, joins the podcast to discuss navigating healthcare with limited resources while continuing to improve outcomes. She shares insights on advancing maternal health, the importance of thoughtful decision-making, and how leadership choices can create meaningful impact across populations and communities.

In this episode, Shane Strum, President and CEO of Broward Health, and Matthew Love, President and CEO of Nicklaus Children’s Health System, join the podcast to discuss the expansion of pediatric care through strategic partnerships and collaboration. They share how aligning organizations can improve access, strengthen specialty services, and better meet the growing needs of children and families across their communities.

In this episode, Sham Firdausi, Deputy Chief Financial Officer of the County of Santa Clara Health System, joins the podcast to discuss balancing financial stability with innovation in a rapidly changing healthcare environment. He shares a three-pronged approach to sustainable growth and outlines revenue strategies aimed at supporting long-term operational and financial success.

This episode recorded live at the Becker’s 16th Annual Meeting features John Voight, Vice President and Chief Nursing Officer, Memorial Hermann The Woodlands Medical Center, discussing the rollout of smart room technology, the importance of engaging frontline nurses in AI adoption, and how healthcare leaders can use technology to reduce administrative burden and help clinicians practice at the top of their license.

In collaboration with Insight Global.

In this episode, Dr. Gerard Criner, Chair and Professor of Thoracic Medicine and Surgery at the Lewis Katz School of Medicine at Temple University and Director of the Temple Lung Center at Temple Health, shares how multidisciplinary collaboration, data driven infrastructure, and a focus on quality outcomes are driving growth and innovation in lung transplant care.

This episode is sponsored by Temple Health.

This episode recorded live at the Becker’s 16th Annual Meeting features David Lubarsky, President and Chief Executive Officer, Westchester Medical Center Health Network. He discusses leading cultural transformation around patient experience, building trust through radical transparency, and leveraging digital innovation and AI to better support clinicians and strengthen healthcare delivery.

In collaboration with Insight Global.

In this episode, Molly Gamble, Vice President of Editorial at Becker’s Healthcare, discusses Mayo Clinic’s announced CEO transition and what it signals for the future of health system leadership.

In this episode, Ken Kaufman, Managing Director, Kaufman Hall, reflects on founding Kaufman Hall, the evolution of healthcare systems over the past four decades, and the growing importance of quality, physician talent, and patient experience in hospital leadership.

Hear two post-fracture care specialists share their perspective on how to effectively transition patients’ post-fracture osteoporosis care from the inpatient to outpatient setting. Dr. Aloiya Kremer will share her perspective on best practices for starting a post-fracture osteoporosis care program, while Jacqi Kernaghan will discuss what she has learned about the inpatient to outpatient integration from her work in a specialized osteoporosis clinic. Listeners will gain valuable insights into how to effectively manage patients after they leave the hospital to minimize the risk of subsequent fractures. Dr. Kremer and Ms. Kernaghan are paid consultants for Amgen.

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In this episode, Tanner White, FACHE, CEO of Altru Devils Lake, joins the podcast to discuss the importance of keeping care close to home for rural communities. He shares how bringing specialty providers into local markets can improve access and continuity of care, and reflects on what he anticipates for the future of community healthcare delivery.

This episode recorded live at the Becker's Spring 2026 Chief Pharmacy Officer Summit features Ryan Telford, VP, Portfolio Strategy, Accelerate Pharmacy Solutions. He shares insights from the Pharmacy Outlook 2026 report, highlighting key enterprise metrics, strategies to reduce specialty pharmacy leakage, and how health systems can prepare for the growing impact of cell and gene therapies.

This episode is sponsored by Accelerate Pharmacy Solutions.

In this episode, Carl Hoopes, MS, MBA, EVP, Chief Operating Officer, GRAND Mental Health, discusses redesigning behavioral health workflows, leveraging AI and telehealth technology to reduce clinician burnout, and expanding access through new pharmacy and telepsychiatry initiatives.

In this episode, Mohan Giridharadas, Founder and CEO, LeanTaaS, explains why hospitals must move beyond traditional workflows to a connected, AI driven operating model that improves patient flow, staff efficiency, and financial performance in a complex and capacity constrained environment.

This episode is sponsored by LeanTaaS.

This episode recorded live at the Becker’s 16th Annual Meeting features Dr. Ricky Choi, Strategic Medical Advisor at Xealth, Head of Digital Health at Samsung Electronics, and Associate Professor at Stanford University School of Medicine, who explores how health systems can move beyond fragmented digital tools to a more integrated, patient-centered strategy. He discusses the role of AI, home-based care, and data orchestration in improving workflows, reducing complexity, and turning insights into action.

This episode is sponsored by Xealth.

In this episode, Robert Sabina, CEO of HCA Houston Healthcare Medical Center, joins the podcast to discuss the importance of exposing young people to careers in healthcare to improve long-term retention. He highlights initiatives like Volunteer Month, the value of hands-on experience, and why helping people see the humanity in healthcare is critical to building a stronger, more engaged workforce.

This episode recorded live at the Becker’s 16th Annual Meeting features Jeffrey Flaks, Chief Executive Officer, Hartford HealthCare. He shares how Hartford HealthCare is leveraging AI and innovation to improve access, affordability and patient experience, while building a culture centered on purpose, leadership courage and continuous improvement.

In collaboration with Insight Global.

This episode recorded live at the Becker’s 16th Annual Meeting features Scott Liles, president of the medical and veterinary segment at Covista, who breaks down the scale of the healthcare workforce shortage and its impact on underserved communities. He also shares how expanding educational pathways and supporting nontraditional students can help build a more diverse, sustainable pipeline of clinicians.

This episode is sponsored by Covista.

In this episode, David Edwards, Chief Technology Officer, Relatient, shares how improving connectivity is unlocking innovation, where AI is delivering measurable value today, and why voice AI is transforming patient access and operational efficiency. He also discusses responsible AI adoption in healthcare and the importance of aligning technology with real business problems.

This episode is sponsored by Relatient.

In this episode, Todd Conklin, Executive Vice President and Chief Financial Officer at Care New England Health System, joins the podcast to discuss how AI is transforming healthcare operations and decision-making. He shares perspectives on the shift toward more continuous, convenient, and accessible care for patients, along with the financial and operational challenges tied to an aging population and the growing demand for elderly care services.

In this episode, Scott Becker highlights 12 healthcare innovations shaping the future of care, including AI, GLP-1s, precision medicine, minimally invasive surgery, and more.

This episode recorded live at the Becker’s 16th Annual Meeting features Stephen Parodi, EVP, External Affairs, Communications & Brand, The Permanente Federation & The Permanente Medical Group. He discusses leading through healthcare transformation, expanding value-based care into new markets, leveraging technology to improve outcomes, and building authentic leadership cultures that support innovation and workforce resilience.

In this episode, Yaw Fellin, the Senior Vice President and General Manager of Clinical Decision Support and Provider Solutions at Wolters Kluwer Health, discusses how thoughtful partnerships, workflow integration, and trust are essential to scaling innovation in healthcare.

This episode is sponsored by Wolters Kluwer.

In this episode, Comron Saifi, MD & Neel Patel, MD, Co-Founders of ClinicFlow, share insights into how their AI voice platform is streamlining patient access, automating workflows, and resolving the majority of inbound calls for surgical specialty clinics. They also discuss scaling innovation, improving referrals and prior authorizations, and lessons from building a physician-led startup.

In this episode, Atizazul Mansoor, MD, Chair of the Heart and Vascular Institute at UPMC in Central Pennsylvania, and Samir Saba, MD, Professor of Medicine and Chief of Cardiology at the UPMC Heart and Vascular Institute, join the podcast to discuss how their organization is restructuring to better meet the growing demands in cardiology. They share perspectives on reducing the length of education and training pathways to encourage more physicians to enter the field and help address workforce needs.

In this episode, Matthew Wolthoff, President of Driscoll Children’s Hospital Rio Grande Valley, joins the podcast to discuss leading with patient experience in pediatric care. He shares how his team is accommodating rising demand, while advancing Driscoll Children’s mission to expand access and deliver high-quality care to more children and families.

In this episode, Heather Dunn, MBA, FHFMA, CHFP, EHRC, CRCR, Senior Vice President, Revenue Cycle at Novant Health, shares how her team is redesigning the revenue cycle with a focus on technology, efficiency, and team engagement. She also discusses key trends including price transparency, capacity challenges, and the growing role of AI like voice technology in improving patient access and financial experience.

This episode recorded live at the Becker’s 16th Annual Meeting features Sunil Dadlani, Executive Vice President, Chief Information & Digital Officer and Chief Cyber Security Officer, Atlantic Health System. He explores the shift to agentic AI, the importance of governance over fragmented innovation, and how healthcare leaders can build secure, resilient, and future ready digital organizations.

In collaboration with Insight Global.

In this episode, Kellan Tittle, MBA, Chief Financial Officer, People Incorporated Mental Health Services, discusses the shift from access to outcomes, workforce challenges, and how AI is improving documentation and efficiency. He also shares how integrated care models and disciplined growth strategies are shaping the future of nonprofit mental health services.

In this episode, Dr. Tunde Sotunde, President and CEO of Blue Cross and Blue Shield of North Carolina & CuraCor Solutions, discusses the drivers of rising healthcare costs, the importance of value-based care and whole-person health, and how innovative programs and partnerships are improving access, affordability, and outcomes across the state.

This episode recorded live at the Becker’s 16th Annual Meeting features Peter Banko, President and Chief Executive Officer, Baystate Health. He shares how embracing AI is reshaping strategy across clinical and operational areas, while highlighting the need for stronger leadership, workforce development, and partnerships to prepare for the future of care.

In collaboration with Insight Global.

In this episode, Jakob Emerson, Associate News Director, Becker’s Healthcare, breaks down the latest payer earnings, the evolving landscape of prior authorization reform, major AI investments across the insurance industry, and the growing instability within ACA marketplace plans.

In this episode, Rob Allen, CEO of Intermountain Health, discusses how the organization is navigating rapid transformation through AI, digital innovation, and large-scale operational change while staying focused on caregiver support, simplification, and proactive care.