Becker’s Healthcare Podcast

In this episode, Tracy Peffley, System Vice President of Revenue Cycle Management at Cleveland Clinic, joins the podcast to discuss strengthening financial performance while improving the patient financial journey. She shares insights on the organization’s physician advisory program and explores how AI is expected to shape the future of revenue cycle operations and patient engagement.

In this episode, Scott MacLean, Senior Vice President and Chief Information Officer, MedStar Health, discusses the organization's Epic implementation, digital transformation strategy, and how AI, automation, and platform-based technology are shaping the future of patient care and operational efficiency.

In this episode, Jess Pfister, MBA, MS, CCC-SLP, Senior Director of Operations, Ambulatory Services, The Ohio State University Wexner Medical Center, discusses the health system’s ambulatory growth strategy, the development of integrated outpatient care hubs, and how expanding access, specialized services, and community-based care will help meet the needs of a rapidly growing region.

This episode recorded live at the Becker’s 16th Annual Meeting features Christopher Ruppert, Vice President, Patient Care Services and Chief Nursing Officer, Mercy Hospital, Catholic Health. He shares how Mercy Hospital is rethinking nursing workforce strategy through transparent career pathways, sustainable staffing models, and long-term talent development to improve retention, quality outcomes, and patient care.

In collaboration with Insight Global.

In this episode, Jon Alford, CFO, UW Medicine and Vice President for Medical Affairs at the University of Washington, joins the podcast to discuss the evolving financial challenges facing academic medical centers, from labor costs to reimbursement pressures. He also shares how automation, operational efficiency, and frontline engagement are shaping his leadership approach in his new role.

Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, Rory K.J. Murphy, MD, Board Certified Neurosurgeon, Barrow Brain and Spine, Associate Professor Barrow Neurological Institute, discusses how AI is improving clinical workflows, patient engagement, and surgical planning in neurosurgery.

In this episode, Tim Pierce, PharmD, MSHA, Administrative Director, Hospital Based Practice Service Lines, Indiana University Health, discusses his transition from pharmacy leadership into hospital administration, the strategic work behind anesthesia recruitment and retention, and how IU Health is building a more sustainable workforce model.

In this episode, Claudia Lucchinetti, MD, VP of Medical Affairs and Dean of the UT Austin Dell Medical School, discusses building an AI-native academic medical center, expanding access to advanced care in Central Texas, and integrating research, education, and clinical care into one connected ecosystem.

In this episode, Amy Lee, President and COO of Mass General Brigham's Nantucket Cottage Hospital,discusses leading a rural island hospital through seasonal population surges, workforce housing challenges, and care coordination for complex patients.

In this episode, Travis Doering, MD, Orthopedic Surgeon based in Austin, Texas, discusses launching what he describes as the first AI native medical clinic in the country. He shares how local AI infrastructure, human oversight, and workflow orchestration could reshape orthopedic practice operations, patient privacy, and care delivery.

In this episode, Amrit Kirpalani, CEO & Board Chair at NectarOM and CEO at NovaNav, shares how a personal family healthcare experience inspired the creation of NovaNav’s AI-enabled surgical navigation platform. He discusses how multimodal patient engagement, predictive analytics, and real-time care team insights are helping providers improve surgical preparedness, streamline recovery, and reduce administrative burden across healthcare organizations.

In this episode, Rick Anderson, Chairman and CEO at Hive Health, discusses his journey from helping launch WebMD to building companies focused on lowering the cost of care. He shares how Hive Health is using real-time pricing intelligence and AI-driven tools to help health systems reduce supply chain costs, improve operational efficiency, and navigate growing financial pressures across healthcare.

In this episode, Alexander Vaccaro, MD, PhD, MBA, President of Rothman Orthopaedics, discusses balancing surgeon autonomy with the realities of modern healthcare systems, aligning academic and clinical priorities, and preparing organizations for rapid technological and operational change.

In this episode, Melissa Brule, Director of Behavioral Health and Specialty Services at Elliot Health System, shares how her team transformed outpatient behavioral health access through a “no wrong door” intake model, rapid clinical assessments, and patient navigation support. She discusses the importance of matching patients to the right level of care, reducing barriers to treatment, and building a more coordinated, patient-centered behavioral health experience.

In this episode, Lisa Wright, President & CEO at Community Health Choice, discusses the evolving consumer experience in healthcare, the growing role of AI and automation in payer operations, and the affordability challenges shaping Medicaid and insurance markets.

In this episode, Brian Hasselfeld, MD, Executive Medical Director, Digital Health and Innovation, Associate Director, Johns Hopkins inHealth, Johns Hopkins Medicine, and Primary Care Physician, Johns Hopkins Community Physicians, shares his unconventional journey from investment banking to medicine and discusses how artificial intelligence and digital health are reshaping care delivery.

This episode recorded live at the Becker’s 16th Annual Meeting features Marsha Sinanan, Vice President, Patient Care Services and Chief Nursing Officer, Mount Sinai Morningside, Mount Sinai West, Mount Sinai Behavioral Health Center. Marsha Sinanan shares insights on post-strike recovery, rebuilding workforce trust, nursing strategy, AI governance, and how transparent leadership and frontline collaboration are shaping care delivery and workforce resilience.

In collaboration with Insight Global.

In this episode, Peter D. Banko, President and Chief Executive Officer of Baystate Health, discusses the leadership and workforce challenges facing healthcare today, the importance of balancing realism with optimism, and the inspiration behind his new book, “The Necessary Goodbye: How Great Leaders Fire with Clarity, Confidence, and Compassion”.

In this episode,  Dr. Huda Zoghbi, Director, Duncan Neurological Research Institute at Texas Children’s Hospital, Distinguished Service Professor, Baylor College of Medicine, and Investigator, Howard Hughes Medical Institute, discusses the institute’s groundbreaking work in solving neurological diseases, advancing therapies for autism, epilepsy, Alzheimer’s, and Parkinson’s, and the power of interdisciplinary collaboration, AI, and scientific risk-taking in transforming patient care.

In this episode, Lynn Ansley, Vice President of Revenue Cycle Management at Moffitt Cancer Center, joins the podcast to discuss how her team is leveraging automation, process optimization, and Epic implementation to transform revenue cycle operations.

Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, Dave DeHommel, Senior Vice President and General Manager of Payer Solutions at Reveleer, discusses how Medicare Advantage plans can reduce RADV audit exposure through stronger clinical data infrastructure, prospective risk adjustment strategies, and year-round documentation readiness. Visit https://www.reveleer.com/solutions/radv-audit?utm_source=beckers&utm_medium=podcast&utm_campaign=260402--radv-b2g1 to learn more.

Arsenial Runion, Chief Executive Officer at the East Liberty Family Health Care Center (ELFHCC) in Pittsburgh, PA, joins the podcast to discuss leading a successful turnaround at a struggling federally qualified health center and expanding access to care through innovation and technology.

This episode recorded live at the Becker’s 16th Annual Meeting features Trevor Walker, Senior Vice President, Talent, Learning and Capabilities, CommonSpirit Health. He discusses preparing the healthcare workforce for rapid transformation, building adaptability and leadership capabilities at scale, and helping teams embrace AI and change while staying grounded in human connection and organizational culture.

In collaboration with Insight Global.

In this episode,. Alan Condon, Editor-in-Chief at Becker's Healthcare, breaks down the latest financial performance and strategic shifts among major nonprofit health systems including CommonSpirit, Ascension, and Trinity Health. He also discusses the growing focus on ambulatory surgery centers, Providence’s decision to wind down its health plan business, and the mounting pressures facing provider-sponsored insurance plans.

In this episode, Patrick Velliky, Chief External Affairs Officer at HaloMD, discusses insurer participation challenges in the IDR process, the impact of outlier arbitration awards, and how providers can better navigate the No Surprises Act landscape.

This episode is sponsored by HaloMD.

In this episode, Laura Dyrda, Vice President, Editor-in-Chief, Becker's Healthcare, discusses major healthcare trends shaping the industry, including Providence’s decision to wind down its insurance business, evolving hospital financial performance, and how health systems are approaching AI adoption and governance.

This episode recorded live at the Becker’s 16th Annual Meeting features Chris Bjornberg, Chief Executive Officer, Imperial Valley Healthcare District. He discusses leading a long anticipated hospital merger, aligning teams through uncertainty, and expanding access to care across Imperial County through collaboration, innovation, and strategic service line growth.

In collaboration with Insight Global.

In this episode, Dr. Charles Liu, Director of the USC Neurorestoration Center, and Dr. Iftach Dolev, CEO of QuantalX Neuroscience, discuss the future of functional brain assessment, the importance of measurable neurofunctional data, and how scalable technologies could transform neurological care, aging management, and long term patient monitoring.

This episode is sponsored by QuantalX Neuroscience.

In this episode, Paul Chausse, Jr., SVP Revenue Cycle and Chief Revenue Cycle Officer, Tampa General Hospital, discusses how AI agents are reshaping revenue cycle operations, the challenges of the fee for service model, and the leadership skills needed for the next generation of RCM leaders.

Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, Jeffrey Farber, MD, President & CEO of The New Jewish Home, discusses the organization’s accredited heart failure program within a skilled nursing facility setting. He shares how specialized cardiac rehabilitation, interdisciplinary care, and close partnerships with academic medical centers are helping medically complex older adults recover safely and regain quality of life after hospitalization.

In this episode, Jill Hoggard Green, PhD, RN, FAAN, Member of Joint Commission's Board of Commissioners and is chair of Joint Commission Resources' Board of Directors, discusses the lasting impact of COVID-19, the importance of balancing financial priorities with clinical innovation, and strategies for supporting and developing the next generation of healthcare leaders and caregivers.

In this episode, Nicolle Castañeda, MBA, MPH, LSSBB, Director, Service Line Strategy, ENT Institute, Parathyroid & Thyroid Institute, TGH at Home, Tampa General Hospital, discusses how Tampa General is expanding ambulatory care, growing its Hospital at Home program, and building more coordinated, patient-centered access models.

This episode recorded live at the Becker’s 16th Annual Meeting features William Morice, President and Chief Executive Officer, Mayo Collaborative Services / Mayo Clinic Laboratories. He discusses leading Mayo Clinic Laboratories through a major business transformation, balancing speed and decisiveness amid healthcare disruption, and ensuring technology and AI investments truly support clinicians and staff workflows.

In collaboration with Insight Global.

In this episode, Omar Fattal, MD, MPH, Chief Behavioral Health Officer, NYC Health + Hospitals, shares insights on workforce development, continuity of care, patient engagement and innovative programs designed to improve outcomes and equity for New Yorkers facing mental health and substance use challenges.

In this episode, Rakesh Mathew, MS, MBA, CPHIMS, Interoperability Leader at Jefferson Health Plans, joins the podcast to discuss the financial pressures facing payers and how sustained losses can reduce competition and lead to market consolidation. He shares perspectives on improving affordability and access, and outlines how organizations can prepare for success in 2027 through stronger interoperability and strategic planning.

In this episode, Ronjon Paul, MD, Orthopedic Spine Surgeon, Endeavor Health Medical Group, discusses developing multidisciplinary spine programs, leading within a large health system, and how AI is transforming patient care, clinical decision making, and physician workflows.

In this episode, Nicole Johnson, DNP, MBA, RN, NE-BC, CPEN, Chief Nursing and Patient Operations Officer at Nemours Children’s Health, joins the podcast to discuss how strong work environments and engaged nurses contribute to better patient outcomes. She shares why nursing recruitment and workforce development remain top priorities, along with how expanding virtual nursing programs can support care teams and improve the patient experience.

In this episode, Ian Cohen, MD, Charles and Barbara Strang Medical Director of the Bluhm Cardiovascular Institute, Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital, and Sarah Plaskett, MBA, MMS, PA, Vice President of Operations at the Northwestern Medicine Bluhm Cardiovascular Institute, discuss how they are building advanced cardiovascular programs in community settings through intentional growth, integrated leadership, and a strong focus on quality outcomes.

In this episode, Sam Amirfar, MD, Senior Vice President & Chief Medical and Information Officer at The Brooklyn Hospital Center, shares how the organization is modernizing its IT infrastructure, implementing Epic, and exploring AI applications across clinical, operational, and financial workflows.

In this episode, Ilan Shapiro, MD, MBA, FAAP, FACHE, Chief Health Correspondent and Medical Affairs Officer and Senior Vice President at AltaMed Health Services, joins the podcast to discuss breaking language barriers in healthcare and closing gaps between patients and providers. He shares how improving communication and cultural understanding can lead to better access, stronger relationships, and improved health outcomes.