Becker’s Healthcare Podcast

This episode recorded live at the Becker's Rural Health Leadership Summit features Michael Coyle, Chief Executive Officer, Veterans Memorial Hospital. He discusses leading a major technology transformation, addressing workforce and payer challenges, and why innovation, strategic partnerships, and forward-thinking leadership are essential for rural hospitals navigating rapid change.

This episode recorded live at the Becker’s 16th Annual Meeting features Trey Crabb, Chief Executive Officer, Deaconess Associations Incorporated. He shares lessons from successfully merging organizations and cultures, discusses strategies for growth through partnerships and acquisitions, and explains how flexible workforce models and collaborative leadership help drive resilience across home health, hospice, personal care, and therapy services.

In collaboration with Insight Global.

In this episode, Tomas Gregorio, Senior Vice President and Chief Digital Information Officer at Care New England Health System, joins the podcast to discuss the organization’s partnership with Rhode Island College and the development of training programs that help prepare the next generation of healthcare professionals. He also shares insights on the use of ambient listening technologies and how he is leveraging AI to improve efficiency, support clinicians, and advance digital innovation across the health system.

In this episode, Andy Anderson, MD, MBA, Chief Medical and Quality Officer at RWJBarnabas Health, joins the podcast to discuss how healthcare organizations are navigating rapid changes in automation and digital transformation. He shares insights on the evolving responsibilities of clinical and technology leaders, highlighting how the roles of Chief Medical Officers and Chief Information Officers are becoming increasingly interconnected as organizations work to improve care delivery, quality, and operational performance.

This episode recorded live at the Becker’s 16th Annual Meeting features Greg Sieg, Chief Information Security Officer, University of Michigan Health Regional Network. He discusses aligning cybersecurity programs across a growing health system, navigating the rapid rise of AI, and why communication, cultural alignment, and workforce-focused technology decisions are essential to strengthening healthcare resilience and security.

In collaboration with Insight Global.

In this episode, Dr. Michael Han, Chief Medical Officer, Ambience Healthcare, discusses how ambient AI is reducing clinician burnout, improving documentation quality, and driving adoption at scale by focusing on clinician trust, workflow integration, and measurable outcomes.

This episode is sponsored by Ambience Healthcare.

In this sponsored episode, George Stein, Vice President of Digital at Montefiore Einstein, and Dr. Shivani Agarwal, Senior Director of Community Healthcare Improvement & Strategy at Montefiore Einstein, join the podcast to discuss innovative approaches to improving preventive cancer screening rates. They share how agentic AI outreach and digital solutions are helping patients navigate the screening process, reduce barriers to care, and connect more people with timely preventive services.

In this episode, David W. Zaas, MD, MBA, Chief Executive Officer of Duke University Health System, joins the podcast to discuss expanding access to care and bringing high-quality healthcare closer to home for patients and communities. He shares his vision for shaping the future of Duke Health, highlighting strategic growth initiatives, innovation, and the organization's commitment to meeting the evolving healthcare needs of the populations it serves.

In this episode, Baligh Yehia, MD, President of Jefferson Health and Executive Vice President of Jefferson, joins the podcast to discuss keeping patient well-being at the center of every organizational decision. He shares insights on the importance of fostering an aligned workplace culture, emphasizing how shared values, collaboration, and a unified mission help healthcare organizations deliver better outcomes for patients and communities.

In this episode, Baligh Yehia, MD, President of Jefferson Health and Executive Vice President of Jefferson, joins the podcast to discuss keeping patient well-being at the center of every organizational decision. He shares insights on the importance of fostering an aligned workplace culture, emphasizing how shared values, collaboration, and a unified mission help healthcare organizations deliver better outcomes for patients and communities.

This episode recorded live at the Becker’s 16th Annual Meeting features Tesa Anewishki, President and Chief Executive Officer, Loretto Hospital. She discusses leading a safety net hospital through an electronic health record transformation, expanding access to care amid community hospital closures, and leveraging workforce development, communication, and resourcefulness to meet growing healthcare challenges.

In collaboration with Insight Global.

In this episode, Sarah Greichen, Chief Information & Innovation Officer at Sedgwick County Health Center, joins the podcast to discuss addressing staffing demands and reducing administrative burden through technology and innovation. She shares strategies for solving capacity challenges and explores opportunities to strengthen and improve healthcare delivery in rural communities.

In this episode, Dwight Raum, Executive Vice President and Chief Digital Information Officer at Rochester Regional Health, joins the podcast to discuss the rise of AI in healthcare, including its costs, benefits, and long-term potential. He shares how technology can help reduce clinician burnout and address growing supply-and-demand challenges by supporting care teams, improving efficiency, and expanding access to care.

In this episode, Dr. H. Kurtis Biggs, Orthopedic Surgeon and Founder of the Joint Replacement Institute in Florida, joins the podcast to discuss how AI-powered chatbots can improve efficiency and streamline patient communication. He also shares his perspective on the fee-for-service model, strategies for delivering high-value orthopedic care, and efforts to limit opioid prescriptions while supporting safe and effective pain management.

In this episode, Carmela Rocchetti, MD, Assistant Dean of Community Engaged Medical Education and Associate Professor of Internal Medicine at the Hackensack Meridian School of Medicine, joins the podcast to discuss an innovative educational program designed to bring the social determinants of health to life for future healthcare professionals. She shares how teaching the human element of care helps clinicians better understand patients’ experiences, build trust, and foster stronger relationships that lead to more compassionate and effective healthcare.

In this episode, Renée Jensen, FACHE, CEO of Snoqualmie Valley Health, joins the podcast to discuss keeping community health at the forefront of healthcare strategy. She shares her perspective on moving beyond traditional “sick care” to support overall wellness and prevention, while also highlighting key growth initiatives that are helping expand services and strengthen the organization’s impact within the community.

In this episode, Crystal Broj, CPDHTS, Enterprise Chief Digital Transformation Officer, Medical University of South Carolina, discusses how MUSC is using AI, automation, and digital tools to improve patient access, streamline operations, and reduce workforce burden. She shares lessons from scaling voice AI across the enterprise, the importance of workflow redesign and governance, and her vision for a future where AI agents work seamlessly alongside healthcare teams.

This episode recorded live at the Becker’s 16th Annual Meeting features Royce Brown, President and Chief Executive Officer, AdventHealth Lake Wales. He discusses creating a unified organizational culture, investing in leadership development and executive coaching, and why curiosity, observation, and strong people connections are essential to making better decisions in a data-rich healthcare environment.

In collaboration with Insight Global.

In this episode, Allen Hsiao, MD, FAAP, FAMIA, Chief Health Information Officer at Yale School of Medicine and Yale New Haven Health, joins the podcast to discuss the growing impact of AI on clinical care and healthcare operations. He shares insights on building effective AI governance frameworks, scaling innovation responsibly, and identifying the greatest opportunities for future growth as healthcare organizations continue to embrace digital transformation.

In this episode, David L. Callender, MD, President & CEO, Memorial Hermann Health System, reflects on his leadership journey, lessons learned from navigating major challenges including Hurricane Ike, and the importance of mission-driven healthcare leadership. He also shares insights on succession planning, community engagement, and why health systems must look beyond their walls to improve the health of the populations they serve.

This episode recorded live at the Becker’s 16th Annual Meeting features James Hereford, President and Chief Executive Officer, Fairview Health Services, Fairview Health Services. He discusses navigating complex leadership challenges, the need for healthcare organizations to help shape the future of care delivery, and how leaders can create clarity, accountability, and purpose while embracing transformative technologies like AI and precision medicine.

In collaboration with Insight Global.

In this episode, Luis E. Taveras, PhD, Executive Vice President and Chief Digital and Information Officer at Jefferson Health, joins the podcast to discuss expanding access to care across the communities Jefferson Health serves. He also shares insights on the importance of AI education and awareness, highlighting how healthcare organizations can reduce fears surrounding AI adoption and help teams embrace technology as a tool to enhance care delivery.

In this episode, Morgan Kendrick, EVP and President, Commercial Health Benefits, Elevance Health, discusses the rising cost pressures facing employers and explores how balanced funding, self-funding, and multiple employer welfare arrangements can help improve affordability while simplifying healthcare benefits for businesses and their employees.

In this episode, Alan Condon, Editor-in-Chief at Becker's Healthcare, discusses Ascension's landmark acquisition of AMSURG, the continued evolution of outpatient care strategies, and how independent rural health systems are pursuing growth and sustainability amid financial and reimbursement challenges.

In this episode, Laura Dyrda, Vice President, Editor-in-Chief, Becker's Healthcare, discusses how health systems are navigating AI adoption, strengthening cybersecurity defenses, managing emerging technology costs, and responding to major shifts in ambulatory care strategy and healthcare consolidation.

In this episode, David L. Callender, MD, President & CEO, Memorial Hermann Health System, reflects on his leadership journey, lessons learned from navigating major challenges including Hurricane Ike, and the importance of mission-driven healthcare leadership. He also shares insights on succession planning, community engagement, and why health systems must look beyond their walls to improve the health of the populations they serve.

In this episode, Deb Muro, Chief Information Officer, El Camino Hospital, discusses how healthcare organizations are adapting to consumer expectations, leveraging AI to improve access and operational efficiency, and creating more personalized patient experiences. She also shares insights on agentic AI, smart healthcare environments, and the future of technology-enabled care.

In this episode, Scott Becker discusses 10 major trends unfolding currently in the healthcare space, including supply and demand, payment and payer issues, AI expansion, and more.

This episode recorded live at the Becker’s 16th Annual Meeting features Heather Resseger, Senior Vice President, Chief Hospital Operations Officer and Chief Nursing Officer, NorthBay Health. She discusses driving strategic growth while maintaining independence, reimagining care delivery and workforce models, and fostering a culture of continuous learning to improve patient outcomes and strengthen healthcare teams.

In collaboration with Insight Global.

In this episode, Amanda de los Reyes, MBA, FHFMA, EHRC - Vice President Revenue Cycle, Renown Health, discusses the growing impact of payer denials, automation, and regulatory changes on revenue cycle operations, while sharing how Renown is leveraging technology and strategic partnerships to expand access to care and support future growth.

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In this episode, Rhonda Randall, DO, Executive Vice President and Chief Medical Officer, UnitedHealthcare, Commercial Business, Board member of the United Health Foundation, discusses findings from the America’s Health Rankings 2026 Senior Report, highlighting encouraging gains in preventive care and physical activity alongside rising concerns around drug deaths, suicide, and food insecurity among older adults.

In this episode, David Kelly, Chief of Ambulatory Operations and Vice President of Revenue Cycle at Mary Rutan Health, joins the podcast to discuss financial assistance programs that help patients access the care they need. He also shares insights on the importance of care coordination and strategic partnerships in improving patient outcomes, enhancing the care experience, and supporting long-term organizational success.

This episode recorded live at the Becker’s 16th Annual Meeting features Kent Riddle, Chief Executive Officer, Mary Free Bed Rehabilitation Hospital. He shares his unique journey from patient family member to healthcare leader, discusses the importance of culture and leadership development in addressing workforce challenges, and explains how a mission-driven, "yes we can" mindset has fueled growth, innovation, and expanded access to rehabilitation care.

In collaboration with Insight Global.

In this episode, Theresa Meadows, CIO, symplr, discusses how healthcare leaders can cut through technology hype by aligning people, process, and technology to drive sustainable operations. She also shares insights on application rationalization, AI readiness, clinician engagement, and reducing administrative burden through smarter automation.

This episode is sponsored by symplr.

In this episode, Nicolle W. Davis, PhD, RN, SCRN, FAHA, Director of the Mobile Stroke Program at UF Health, and Janice Walker, DHA, MBA-HCM, NEA-BC, BSN, RN, System Nursing Officer and Senior Vice President at UF Health, join the podcast to discuss the development of stroke protocols and the growth of innovative mobile stroke programs. They share how bringing specialized stroke care directly to patients can improve outcomes, reduce treatment delays, and strengthen coordinated care across the health system.

In this episode, Kate Heilpern, MD, President of Yale New Haven Hospital, and Dr. Deb Rhodes, Internist and Chief Quality Officer, Yale New Haven Health System, discuss the cultural transformation, leadership strategies, and systemwide approach that helped Yale New Haven Hospital achieve a five-star CMS rating.

In this episode, Brian Lancaster, VP/CIO of Information Systems at Children’s Mercy Kansas City, joins the podcast to discuss building effective AI governance processes and measuring success as organizations adopt new technologies. He shares how innovation is improving operational efficiency and explores how healthcare leaders are reshaping the “front door” of healthcare to expand access and create a more seamless patient experience.

This episode recorded live at the Becker’s 16th Annual Meeting features John Nickens, President And Chief Executive Officer, Phoenix Children’s. He discusses his first six months leading the organization, the power of listening before acting, workforce and generational shifts in healthcare, and how Phoenix Children’s is preparing to lead the future of pediatric care.

In collaboration with Insight Global.

In this episode, Rajiv Pramanik, MD, CIO and CHIO at Contra Costa Health, joins the podcast to discuss leveraging automation and technology to drive cost efficiencies across healthcare operations. He shares insights on navigating regulatory changes, establishing effective governance structures, and aligning IT strategy with organizational goals in an increasingly complex healthcare environment.

In this episode, Kevin D. Gordon, MBA, Vice President, Supply Chain, Grady Health System, discusses leading supply chain transformation through technology modernization, standardization, and change management.