Print Geeks of PaperCut

Welcome to a special edition of Print Geeks. Today, we're excited to share a success story from Pittsburgh Technical College in Pennsylvania, USA.

Pittsburgh Technical College recently faced a daunting challenge – an uncontrollable printing environment that led to wasted resources and a monthly paper bill of $30,000. But thanks to PaperCut MF, their paper usage was dramatically reduced to just $2,500 per month, and the transformation didn't stop there.

Join us as we delve into how PaperCut's flagship print solution, along with Mobility Print and Print Deploy, not only slashed costs but also provided essential visibility and se...

PaperCut's resident print management specialist is back for his patented check-up on all the latest and greatest features and enhancements for PaperCut products. In today's episode, the Doctor provides a dose of updates including direct print jobs, integrated scanning, Fujifilm MFD embeddeds, data centers for PaperCut Hive and PaperCut Pocket, and more. Missing anything from the Doctor's check-up, drop him an email at thedoctor@papercut.com with all your prescription needs.

Print Spoolers. You might not know what they are, or why they are, but chances are you've come across many a "Paused - Printer Spooling" message while printing. In this installment of Print Geeks, we explain what print spoolers are, why they exist, why print spooling issues occur, and how to fix them. To do so, our host PaperCutter Kieron is joined by his semi-regular co-host, PaperCutter Jamie. Together the duo is joined by PaperCut legend and former Microsoft employee, PaperCutter Alan Morris. He taps into his experience of building the Windows print system to provide all the must-know...

Schools print a lot. Specifically, schools, from K-12 to higher education, spend approximately 10% of their annual budget on printing. Assignments, worksheets, letterheads, records, essays, study guides, study notes, readings, tests - all of that is merely the tip of the iceberg when it comes to the various document types printed by students and staff in schools. It is therefore vital that schools have print management software to control and administer their printing environments. On this deep dive episode, Print Geeks founding member PaperCutter Al drops by the pod booth to discuss in-depth with PaperCutter Kieron why all schools need...

For this audio guide on everything you need to know about print security, Print Geeks host PaperCutter Kieron is joined by PaperCut IT and Security Manager, Stan Chathuruthy. Stan discusses the print document lifestyle with Kieron and wags his finger at Kieron's less-than-secure password management processes in the PaperCut office.

Chapters:

It's another Print Geeks assemble episode! PaperCutters Kieron and Jamie are joined by regular and print industry veteran, PaperCutter Lucas, and making her Print Geeks debut is Rebecca Ballantyne, from our Customer Experience team. And we're talking about the cloud again. Specifically, we dive into everything you need to know about printing and the cloud: Why is the cloud a hot topic in the print industry? What is cloud printing? What is cloud print management? Why are businesses moving their printing to the cloud? All those questions and more are answered in this all-star panel.

Looking for how to solve those pesky printing problems? Bracknell-based PaperCutter, technical support engineer Jemma Roxburgh, drops by the show and tells PaperCutter Kieron all about the most common PaperCut printing problems and how to troubleshoot them. Slight disclaimer, we're mainly referring to issues experienced in PaperCut MF and PaperCut NG managed print environments, but we also have some PaperCut Hive and PaperCut Pocket tips. Tune in to hear all the top tips on how to cure your printing woes. As well as some fun anecdotes about the wild and wacky world that is working in technical support.
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Ever found it difficult to buy PaperCut software? Unsure what the difference is between PaperCut Resellers and PaperCut Authorized Solution Centers and PaperCut Authorized Partners? Can't tell the difference between Technical Support, Technical Services, and Customer Care? We have the episode for you. PaperCutter Kieron is joined by two traveling Portland PaperCutters, Shari and Ariel, to answer the question: how do you get PaperCut software? They also explain the PaperCut ecosystem and who to talk to during each stage of your software-buying journey. 

Sidestepping from the print side of things, and focusing on the human, brings us this week’s installment of the Print Geeks podcast. I’m joined by visiting Portland PaperCutters Operation Specialist Shari and Customer Care Specialist Ariel to talk about PaperCut’s global Diversity, Equity, Inclusion, and Belonging group, or DEIB for short.

DEIB is a unique part of PaperCut culture. It’s been going 3 years strong and strives to ensure all PaperCutters and partners feel a sense of home and can embrace what makes them unique, inside and out. Shari and Ariel were in town, along wi...

In the first episode of the Print Geeks podcast for 2023, PaperCutters Kieron and Jamie are joined by fellow PaperCutter but also print legend, Alan Morris. The trio dives into possibly the printiest and geekiest episode we’ve yet attempted. Alan taps into his past tenure at Microsoft to walk us through the history of the print server and his work building the Windows print systems.

Print Geeks assemble! To celebrate the end of 2022 and the beginning of 2023, PaperCutter Kieron forms a panel of PaperCut Allstars for this bumper annual special! Kieron is joined by his co-host PaperCutter Jamie McClunie and they invite back regulars Matt Coad and Lucas Randall to look back at the trends that defined 2022: cloud, security, sustainability, hybrid working, and more. As this is our last episode for the year before we go on break, we’ve also compiled some clips of this year’s best moments on the podcast. Our resident doctor Doc Ballje also drops by for a quick end...

PaperCutter Kieron is joined by who is now becoming his partner in crime, PaperCutter Jamie, to explain the only 3 ways you can print in the cloud. Leaving off from their previous episode on “serverless printing”, the pair are joined by special guest, Mark Hart of ACDI, one of PaperCut’s Authorized Solution Centers. Mark taps into his 25 years of experience in the print industry to discuss the 3 primary types of cloud print deployments he sees when talking to customers. If you’ve ever wondered how cloud computing is similar to real estate, this is the episode for you.

After an unexpected and unintentional hiatus, PaperCut's favorite (and only) Doctor, Doc Ballje, returns with another installment of his monthly check-up. Your go-to segment for a spotlight on our products and features. In this installment, Doc waxes poetic about: Find-Me printing, Print Logger, PaperCut Hive embeddeds, and our recent PaperCut World conference for partners. Happy Doc's back? Let him know by flicking an email to thedoctor@papercut.com. 

Even if you've only just discovered PaperCut software, you'll soon discover that we're all about thoughtful printing. But... what does that term actually mean? We often talk about "printing essential documents only" without actually explaining what the heck is an essential document and what print jobs are thoughtful print jobs. So in this episode, Print Geeks regulars Kieron and Jamie break down the philosophy behind thoughtful printing and propose a formula/checklist for how to know when your print job just simply must be printed. They also spend too long talking about Valentine's Day for some reason. No birthday...

The world is (slowly) moving past COVID-19. Yet the global pandemic appears to have changed the working world forever. At least for some industries. Office workers had to move to working from home overnight and this instantly changed the way businesses and employees print.

Even now that workplaces are transitioning to hybrid working models, printing still hasn’t resumed to its pre-pandemic levels. But did office workers forget how to print? Or just adapt to not printing?

In our third installment of our mini-series on Managed Print Services (MPS), Print Geeks is joined by two fo...

PaperCutter Kieron is joined by PaperCut Strategic Vertical Lead and "healthcare captain" Mat Buttrey to talk about everything faxing. That's right, faxing is still a thing in 2022 and it isn't going anywhere any time soon. Mat talks us through why faxing is still used by billions of people the world over, what faxing looks like in today's modern workplace, and how PaperCut integrates with fax service providers.

PaperCutter Jamie returns to the show to demystify “serverless printing” and explain how cloud print management services actually work. What’s a print server anyway? Why isn’t direct printing a suitable alternative to maintaining a print server? Why is it that printers need a print server?  If you don’t have a print server, what does the servering? What’s the best form of cloud print management? What does “serverless printing” actually mean in the first place? All those answers and obligatory Game of Thrones analogies inside!

In the second installment of our mini-series on Managed Print Services, PaperCutter Lucas joins the show to answer the question, ‘Does your business still need a photocopier today?’ 

As we touched on in episode 19 with PaperCutter Matt Coad, the COVID-19 pandemic changed business printing, copying, and scanning overnight. Lucas, another PaperCutter with years of print industry experience, delves deep into how instant change impacts business practices. 

While printing volumes have declined, scanning volumes indicate that even if you’re downscaling, it’s not as simple as getting rid of your photocopiers…

The end of life for Google Cloud Print impacted thousands of users and organizations across the globe. Including Google! The tech giant themselves needed an alternative for Google Cloud Print. PaperCut Principal Product Manager Willem Groenewald joins the show to talk about why and how Google solved their printing problems with PaperCut MF. Willem is a key figure behind PaperCut solutions Mobility Print and Print Deploy who has been working closely with Google since before Google Cloud Print was deprecated. He shares his experiences and insights in helping Google find the print solution for their enterprise needs. If you...

The Doctor's monthly check-up takes a look at:

Listen to this episode to dive a little deeper into the what and why of our new and improved print management features. 

In celebration of #SysadminDay2022, PaperCutter Kieron talks to PaperCut Software CEO, co-founder, and former Sysadmin, Chris Dance. To celebrate Sysadmin Day, Chris strolls down the memory lane of his time as a part-time sysadmin. His first real job. The same job that inspired the “little bit of code” that became PaperCut Software. Kieron also presses Chris with hard-hitting questions like who is the Sysadmin of Star Wars? And the biggest question of all... who is more important to a business, the Sysadmin or the CEO?

What's the difference between print management and print enablement? Resident tech journo, Kieron, asks PaperCutter veteran, Jason, who taps into his 12 years of experience with PaperCut and his past life as a SysAdmin to provide the answer. Although this is Jason's first time on Print Geeks, IT admins will know him as igotapapercut on Reddit, when he's not wearing his product manager/product engineer/QA engineer hats. Jason and Kieron discuss how print management and print enablement impacts administrators and end-users, as well as what went into developing PaperCut's print management products and our print enablement solutions PaperCut Mobility...

Our resident tech enablement specialist, Doc Ballje, kicks off a new monthly segment we're calling the Doctor's check-up! A monthly dose of feature and product news for our Authorized Partners and Resellers. On this episode, Doc provides updates on:

PaperCutter Matt Coad joins the show again and taps into his print industry expertise to explain the history of Managed Print Services, and how COVID-19/hybrid working has impacted MPS providers.

During a trip to our Portland office, PaperCutters Al and Kieron found the time to talk the top considerations for buying print management software, inspired by the recent IDC MarketScape report. Al and Kieron walk through each decision for choosing the right print management software for your business.

To celebrate Transgender Day of Visibility 2022, associate product engineer PaperCutter Zoe joins the show and talks about why STEM is a welcoming space for the transgender community, and how it was part of her journey in discovering herself. She also tells us about her work with Mobility Print and her pathway from engineering to computer science.

PaperCutter Kieron is joined by Print Geeks regular Jamie McClunie for a deep dive on how to save paper. 

Inspired by a 2008 blog post by our CEO and co-founder Chris Dance, Kieron and Jamie provide a 2022 update of how to save paper without print management software in a hybrid working world. Whether you're in the office or working from home, here's 11 ways to save paper all without spending a dollar!

In this International Women's Day special, PaperCutter Tee assembles a panel of inspiring female PaperCutters to talk women in tech and the #IWD2022 theme "Break the bias." Tee is joined in this bumper pod by Head of Talent in People Experience Laura White, Principal Product Engineer Shalini Sharma, and Associate Product Engineer Milindi Kodikara.

PaperCutters Al and Kieron are joined by Product Marketer and fellow Print Geeks regular Jamie McClunie, and Americas Marketing Lead Lisa Miller. Fresh from our recent Partner Summit virtual event, we discuss the print and IT trends that will define 2022: remote/hybrid working, security, cloud, and sustainability.

PaperCutters Al and Kieron dedicate this episode of PaperCut News to one thing: our upcoming Partner Summit scheduled for February 17, 2022. Kieron quizzes Al on what to expect from this first-ever partner-only virtual event. 

PaperCutter Jamie speaks with knowledgeable PaperCutters, Tim Grimshaw (Support Operations guru) and Alan Morris (Technical Lead, former Microsoft employee) about PrintNightmare. The trio delve deep into the Windows printing security bombshell, asking the what, how, and why of PrintNightmare. 

Tim talks us through the customer impact and Alan shares firsthand insights from his time at Microsoft.

Join Josh, the new host of our interview series, previously Meet a PaperCutter before the Print Geeks reboot! To kick off our first installment of MeetCuts, Josh chats to recent addition but old-time PaperCut chum, Matt Coad, in our Melbourne HQ's pod booth during Matt's recent trip from Sydney.

It doesn’t take long for the conversation to drift from an overview of Matt’s work history in the print industry, to an intense discussion on blockchain, NFTs, the metaverse, and virtual reality!

PaperCutters Al and Kieron finally make it to the office to record NewsCuts in person! They celebrate the holiday and end of year season by wrapping up 2021 in this gift-wrapped long(er) edition of NewsCuts!

PaperCutter Kieron reads the blog version of our Google and BIG W case study. How does an enterprise Australian retailer manage label printing during the COVID-19 online order boom? They use PaperCut Mobility Print and Chrome OS.

One of our DeepCuts regulars, PaperCutter Jamie, talks to Vuthy and Bez, some of the brains behind our Edge Mesh technology, about how to print in the cloud when the internet's down...

In this somewhat Halloween-themed installment of NewsCuts (recorded Nov 1), PaperCutters Al and Kieron round-up PaperCut's October action:

PaperCuter Tee reads Vuthy Keo's blog about PaperCut Hive and PaperCut Pocket's Print Offline functionality, that lets you print even if the internet's down.

For this installment of us reading the PaperCut blog so you don't have to, PaperCutter Tee walks us through how PaperCut held its first remote working hackathon!

In this first episode of NewsCuts, PaperCutters Al and Kieron round-up the biggest stories in PaperCut land for the past month and a bit:

PaperCutters Jamie and Chethana host their first podcast, stepping out of their comfort zone for our yearly hackathon! They're joined by two representatives from one of our Authorized Solution Centers, Taco Technologies—Marketing Specialist Deborah Boyle and Solutions Consultant Stuart Hartshorn.