Growing Your Dental Business Show

What if the success you’re striving for in your practice isn’t about working harder, but about uncovering what’s holding you back? In this powerful episode of the Growing Your Dental Business podcast, host Jacquelyn Hurley welcomes Sandy Baird, MBA, dental practice advisor and industry veteran with over 40 years of real-world experience.

Sandy shares practical strategies for overcoming the inefficiencies that quietly eat away at your profits and morale. From financial leaks to front desk inefficiencies, to outdated systems and gaps in patient communication, Sandy breaks down what matters most when running a busi...

Hiring an associate should make your life easier, not harder. Yet, a staggering 75% of associate hires in dentistry fail, often within the first year. In this eye-opening and solution-driven episode, Bryton Nield joins us to unpack why that number is so high - and what private practice owners can do to get it right.

As the CEO of Dentist Partner Pros, Bryton brings a proven system for hiring, onboarding, and retaining high-performing associates. Whether you're already in the hiring process or just starting to wonder if your practice is ready, this episode delivers a...

In this episode, Jacquelyn Hurley welcomes Tiffany Wuebben, RDH, a powerhouse hygienist, entrepreneur, speaker, and founder of The Hygienepreneur, who’s on a mission to bring sparkle, strategy, and sustainability to dental hygiene departments across the country.

From her Ritz-Carlton-inspired approach to patient experience to the systems she’s developed for boosting hygiene production without burnout, Tiffany shares her heart and hustle. You’ll walk away with practical ideas for creating a hospitality-driven culture, strengthening your team’s connection, and turning your hygiene department into a true growth engine.

Special...

Are patient past-due accounts slowing down your dental practice? In this episode, we sit down with Ron Cash of Transworld Systems Inc. (TSI) to explore how automation can help your practice recover more from your patients, faster, and at the lowest possible cost.

Discover proven methods to:

✅ Resolve past-due patient accounts efficiently

✅ Improve cash flow & reduce bad debt

✅ Seamlessly integrate collections with your existing dental software

✅ Leverage TSI’s partnership with the Michigan Dental Association for exclusive discounts

Don’t let...

Hiring and training the right dental team members is one of the biggest challenges dental practices face. Host Jacquelyn Hurley welcomes Jennifer Paxton and Dr. Sten Ericson of Pathway Dental Solutions to share their innovative approach to building efficient, high-performing teams.

Jennifer, a dental industry leader with over 25 years of experience, and Dr. Ericson, co-founder of Pathway Dental Group, reveal how their First 400 Program streamlines hiring and training, ensuring new team members become productive quickly, whether they have dental experience or not.

They also discuss:

Managing a dental practice is more than delivering excellent patient care, it's about building and maintaining a strong, engaged team. However, with changing employment laws, high turnover, and workplace culture challenges, HR can quickly become overwhelming for dentists and office managers.

In this episode of Growing Your Dental Business, I sit down with Alan Twigg, co-owner of Bent Erickson & Associates, which has helped thousands of dentists navigate the complexities of HR and employment compliance.

Alan shares insights on:

In this episode of Growing Your Dental Business, we explore how Virtual Assistants (VAs) can lighten the load for dental teams, improve efficiency, and help practices run more smoothly, without hiring more in-office staff.

Join us as we chat with Rebecca Herring, a seasoned dental coach and expert in practice optimization, who shares how Virtual Assistants can reduce burnout, improve patient experience, and maximize profitability.

Key Takeaways:

-  Boosting Efficiency & Reducing Burnout - Virtual assistants handle administrative tasks such as scheduling, insurance verification, and p...

Welcome to another inspiring episode of the Growing Your Dental Business podcast! Join host Jacquelyn Hurley as she sits down with Laci Philips Newland, a dynamic speaker, coach, and founding partner of Practice Dynamics. From her early days as a chairside assistant to becoming a sought-after consultant, Laci has mastered the art of helping dental teams thrive. Laci shares her journey in this episode and reveals the key elements of creating a balanced and successful dental practice. Discover why leadership matters, how to address blind spots in your practice, and why investing in a coach can be the game-changer your...

In today's episode, we're thrilled to welcome Kay Hickey, a seasoned dental industry expert with over 30 years of experience as a licensed dental assistant, educator, and clinical efficiency consultant. Her expertise spans the critical areas of organization, inventory management, and team productivity—all of which contribute to a more profitable and less stressful practice. Kay offers actionable steps for quickly resolving disorganization and inventory mismanagement. Her methods improve profitability, productivity, and patient and team satisfaction. 

If Kay’s approach to clinical efficiency inspires you and you would like to learn more, Kay is offering a fre...

Are you seeking to improve your patients' experiences and streamline your practice? Join us for a conversation with Jessica Martin, a specialist in patient experience and operational efficiency. This episode explores the psychology behind patient care, tips for designing smooth workflows, impactful design insights, and strategies for handling insurance challenges to enhance profitability. Full of practical advice, this discussion is ideal for dentists aiming to elevate their practices. 

Ready to learn more? 

Connect with Jessica at martinmanagementllc.com or reach out via email at jessica@martinmanagementllc.com.

To...

Are you seeking to improve your patients' experiences and streamline your practice? Join us for a conversation with Jessica Martin, a specialist in patient experience and operational efficiency. This episode explores the psychology behind patient care, tips for designing smooth workflows, impactful design insights, and strategies for handling insurance challenges to enhance profitability. Full of practical advice, this discussion is ideal for dentists aiming to elevate their practices. Ready to learn more? Connect with Jessica at martinmanagementllc.com or reach out via email at jessica@martinmanagementllc.com. To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7.

In this episode, we’re joined by Adrian Lefler, CEO of My Social Practice, a leading dental marketing company. Adrian dives into how AI is transforming the way dental practices engage with patients and grow their businesses. He breaks down the key ways AI is shaping dental marketing, the trends practices need to stay ahead of, and shares real-life examples of AI’s impact on dentistry today. Adrian also addresses concerns about AI replacing jobs and explains how AI is a powerful tool to enhance, rather than replace, the valuable work of dental teams. Are you curious about how Conversational AI c...

In this episode, we’re joined by Adrian Lefler, CEO of My Social Practice, a leading dental marketing company. Adrian dives into how AI is transforming the way dental practices engage with patients and grow their businesses. He breaks down the key ways AI is shaping dental marketing, the trends practices need to stay ahead of, and shares real-life examples of AI’s impact on dentistry today. Adrian also addresses concerns about AI replacing jobs and explains how AI is a powerful tool to enhance, rather than replace, the valuable work of dental teams.

Are...

Do you need help optimizing your dental practice's operations, maximizing revenue, and ensuring compliance? Join us as we welcome Elaine Houle, a seasoned dental practice consultant with over 28 years of experience. In this episode, Elaine shares invaluable insights on streamlining processes, establishing clear leadership roles, and safeguarding your practice's financial health. To learn more about eAssist Dental Solutions, please visit https://shorturl.at/LjEX7.

Do you need help optimizing your dental practice's operations, maximizing revenue, and ensuring compliance? Join us as we welcome Elaine Houle, a seasoned dental practice consultant with over 28 years of experience. In this episode, Elaine shares invaluable insights on streamlining processes, establishing clear leadership roles, and safeguarding your practice's financial health.

To learn more about eAssist Dental Solutions, please visit https://shorturl.at/h6bUX.

Join us for an inspiring conversation with Janice Hurley, Dentistry's Image Expert on Personal Presence. With over 30 years of experience helping dental professionals transform their practices through confidence and professional excellence, Janice shares her insights on what it means to be bold and brave in dentistry today and how embracing these qualities can lead to a happier, healthier team and better patient relationships. We’ll explore the key differences between self-esteem and self-confidence, how dental professionals can cultivate both, and practical steps doctors can take to ensure their practice thrives in today’s challenging environment. Tune in to learn how to e...

Join us for an inspiring conversation with Janice Hurley, Dentistry's Image Expert on Personal Presence. With over 30 years of experience helping dental professionals transform their practices through confidence and professional excellence, Janice shares her insights on what it means to be bold and brave in dentistry today and how embracing these qualities can lead to a happier, healthier team and better patient relationships. 

We’ll explore the key differences between self-esteem and self-confidence, how dental professionals can cultivate both, and practical steps doctors can take to ensure their practice thrives in today’s challenging envir...

In this episode, mindset expert Suzanne Black discusses her career as a certified positive intelligence coach before becoming a dental consultant. Suzanne has helped countless dental teams reignite their passion, refocus their efforts, and achieve sustainable growth. Her clients see their practices grow by 20% or more and experience a joyful transformation in how their teams work and connect with patients. Tune in to discover the invaluable insights Suzanne brings to the table and learn how to create lasting success in your dental practice! Highlights: How C3 Results Group was born and Suzanne's vision behind its creation Strategies for reigniting passion...

In this episode of the "Growing Your Dental Business" podcast, we're joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights on cultivating an open-minded team ready to embrace new technologies and best practices. She discusses the importance of mastering dental software, retaining both patients and team members, and how to give patients what they need and want, especially when it comes to online scheduling. Whether you're looking to build your dream practice or enhance your current operations, Dayna offers practical tips and tools to transform how you run your practice.

In this episode of the "Growing Your Dental Business" podcast, we're joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights on cultivating an open-minded team ready to embrace new technologies and best practices. She discusses the importance of mastering dental software, retaining both patients and team members, and how to give patients what they need and want, especially when it comes to online scheduling. Whether you're looking to build your dream practice or enhance your current operations, Dayna offers practical tips and tools to transform how you run your practice. To learn...

Ready to stir up some serious success in your dental practice? In this episode, Heidi will share her expert recipe for financial success, from uncovering hidden revenue streams to crafting a vibrant office culture by making your team feel appreciated and motivated.  Learn how to plug those pesky revenue leaks, monitor crucial metrics, and implement strategies to boost your profits. 

And here’s the big surprise: Heidi has developed a revolutionary coaching app packed with everything you need to make a clear business plan, gain personal development, understand your financials, and more. Download it now...

Ready to stir up some serious success in your dental practice? In this episode, Heidi will share her expert recipe for financial success, from uncovering hidden revenue streams to crafting a vibrant office culture by making your team feel appreciated and motivated. Learn how to plug those pesky revenue leaks, monitor crucial metrics, and implement strategies to boost your profits. And here’s the big surprise: Heidi has developed a revolutionary coaching app packed with everything you need to make a clear business plan, gain personal development, understand your financials, and more. Download it now on Google Play or the Ap...

Samantha Jones, often referred to as the "Marie Kondo of Dentistry" for her unique approach to organizing dental practices, is a highly respected professional speaker, dental consultant, and software creator. Her insights on intentional living, organizational challenges, and the power of gratitude offer invaluable lessons for dental professionals seeking to enhance their practice's efficiency and workplace culture.

In this episode, you'll learn:

- The common organizational challenges faced by dental practices today

- How Samantha's CreateWise software helps practices streamline operations and improve communication

- Actionable tips for...

Samantha Jones, often referred to as the "Marie Kondo of Dentistry" for her unique approach to organizing dental practices, is a highly respected professional speaker, dental consultant, and software creator. Her insights on intentional living, organizational challenges, and the power of gratitude offer invaluable lessons for dental professionals seeking to enhance their practice's efficiency and workplace culture. In this episode, you'll learn: - The common organizational challenges faced by dental practices today - How Samantha's CreateWise software helps practices streamline operations and improve communication - Actionable tips for enhancing organization and efficiency in your practice, even if you're not ready...

Ever wondered how working with athletes can help you run a dental practice? Dr. Dave Striegel, a seasoned performance psychologist, brings his expertise from the world of professional sports to the dental industry. In this episode, he delves into the parallels between athletic and dental practice performance, exploring strategies for enhancing team dynamics, leadership, and stress management. In this episode, he reveals how to transform dental teams into high-performing units, focusing on building strong cultures and overcoming common challenges that will enhance leadership, boost staff morale, and drive practice growth. You can find Dr. Dave at www.drdavestriegel.com where...

Ever wondered how working with athletes can help you run a dental practice? Dr. Dave Striegel, a seasoned performance psychologist, brings his expertise from the world of professional sports to the dental industry. In this episode, he delves into the parallels between athletic and dental practice performance, exploring strategies for enhancing team dynamics, leadership, and stress management. In this episode, he reveals how to transform dental teams into high-performing units, focusing on building strong cultures and overcoming common challenges that will enhance leadership, boost staff morale, and drive practice growth. You can find Dr. Dave at www.drdavestriegel.com...

Every dental practice has untapped potential, and Brenda McNulty is here to help you find it. Brenda introduces her unique approach to dental consulting by discussing the difference between a consultant and a fractional training officer. Ongoing support is key. Brenda offers a fraction of her time in every office ensuring her teams gain knowledge and are accountable for that increased knowledge. If you're ready to simplify success and inspire excellence in your practice this episode is for you. Tune in and transform the way you do business! Brenda can be reached on her website at www.dsofacts.net, whether...

Every dental practice has untapped potential, and Brenda McNulty is here to help you find it. Brenda introduces her unique approach to dental consulting by discussing the difference between a consultant and a fractional training officer. Ongoing support is key. Brenda offers a fraction of her time in every office ensuring her teams gain knowledge and are accountable for that increased knowledge. If you're ready to simplify success and inspire excellence in your practice this episode is for you. Tune in and transform the way you do business!

Brenda can be reached on her...

Unlock the secrets to building patient trust and harnessing the power of intuition in your dental practice! Listen in as hygienist and consultant Cindy Rogers dismantles the myth that case acceptance is solely about money, time, and fear. She dives into the power of listening and reveals how seemingly insignificant details can hold the key to uncovering hidden barriers patients face. Discover practical strategies for cultivating intuition, strengthening patient relationships, and increasing case acceptance. Take advantage of this opportunity to transform your practice and empower your patients. Tune in now and take the first step towards a more empathetic and...

Unlock the secrets to building patient trust and harnessing the power of intuition in your dental practice! 

Listen in as hygienist and consultant Cindy Rogers dismantles the myth that case acceptance is solely about money, time, and fear. She dives into the power of listening and reveals how seemingly insignificant details can hold the key to uncovering hidden barriers patients face. Discover practical strategies for cultivating intuition, strengthening patient relationships, and increasing case acceptance. Take advantage of this opportunity to transform your practice and empower your patients. Tune in now and take the first s...

Jacquelyn Hurley welcomes a former dentist who transitioned into finance after a life-changing experience with his son's health. Dr. Howard Polansky shares his journey from the dental chair to becoming a financial coach, teaching people how to manage their cash flow more efficiently. Listen in as Dr. Polansky explains how he uses lines of credit to help individuals become their own CFO - Cash Flow Optimizer. He discusses the importance of income exceeding expenses, the risks and misconceptions of his financial strategies, and provides valuable tips for achieving financial freedom. Don't miss this insightful conversation that could change the...

Struggling to keep up with the ever-changing OSHA and HIPAA regulations? You're not alone! Many dental practitioners and their staff face this challenge.

Join Olivia Wann—whose unique background combines dental expertise with a law degree, graduating in the top 30% of her class—as she delves into the most common violations related to HIPAA and OSHA compliance that dental professionals face. Wann will explain the best practices for documenting compliance and highlight the significant repercussions of non-compliance.

If you need help documenting your compliance efforts, you can find her at o...

Struggling to keep up with the ever-changing OSHA and HIPAA regulations? You're not alone! Many dental practitioners and their staff face this challenge. Join Olivia Wann—whose unique background combines dental expertise with a law degree, graduating in the top 30% of her class—as she delves into the most common violations related to HIPAA and OSHA compliance that dental professionals face. Wann will explain the best practices for documenting compliance and highlight the significant repercussions of non-compliance. If you need help documenting your compliance efforts, you can find her at oliviawann.com. To learn more about eAssist Dental Solutions, please visi...

Jacquelyn Hurley welcomes a former dentist who transitioned into finance after a life-changing experience with his son's health. Dr. Howard Polansky shares his journey from the dental chair to becoming a financial coach, teaching people how to manage their cash flow more efficiently. Listen in as Dr. Polansky explains how he uses lines of credit to help individuals become their own CFO - Cash Flow Optimizer. He discusses the importance of income exceeding expenses, the risks and misconceptions of his financial strategies, and provides valuable tips for achieving financial freedom. Don't miss this insightful conversation that could change the way...

Your practice’s unique dynamics can determine whether you should be in-network or out-of-network and what the strategic advantages and drawbacks are. Dr. Alfe, who has practiced dentistry for 25 years, dives deep into a practice's numbers as she shares the 7 Steps to Financial Freedom and what it takes to optimize production, engage patient satisfaction, and align your team to create a cohesive environment.  

For more information: 

Email: gerilyn@getaheadcc.com

Text: 312-479-4427

or go to www.getaheadcc.com

To learn more about eAssist Dental Solutions, pleas...

Your practice’s unique dynamics can determine whether you should be in-network or out-of-network and what the strategic advantages and drawbacks are. Dr. Alfe, who has practiced dentistry for 25 years, dives deep into a practice's numbers as she shares the 7 Steps to Financial Freedom and what it takes to optimize production, engage patient satisfaction, and align your team to create a cohesive environment. For more information: Email: gerilyn@getaheadcc.com Text: 312-479-4427 or go to www.getaheadcc.com To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at...

EFT’s Can Make a Difference in Your Cashflow!

It may not be surprising to learn that 86% of Dental practices today are submitting claims electronically and, only 17% are receiving EFT payments electronically. Chris Haines, the founder of Dental Web Smart says that cash flow is the number one challenge facing dentists today. Listen in as Chris talks about a piece of technology that can help you easily set up Electronic Funds Transfer (EFT) and receive your reimbursement quicker than ever before. 

The first 7 new clients to register for the EFT and ERA Technology Insurance System, will receive 1 hour of 1 on 1 personal support from Chris herself. You ca...

Join us as we welcome Kristine Berry, an inclusive leader and advocate for cultural diversity in dentistry. Kristine's journey from surviving bullying to becoming a voice for inclusion has shaped her passion for fostering sustainable success through diversity. With over three decades of experience in the dental industry, Kristine founded the Dental Diversity and Inclusion Alliance (DDIA) to empower organizations and individuals alike. In this episode, we'll delve into the practical aspects of implicit bias in dentistry. Kristine will explain what bias is and how it affects dental care. We'll learn how dental practices can effectively check for bias among...

Join us as we welcome Kristine Berry, an inclusive leader and advocate for cultural diversity in dentistry. Kristine's journey from surviving bullying to becoming a voice for inclusion has shaped her passion for fostering sustainable success through diversity. With over three decades of experience in the dental industry, Kristine founded the Dental Diversity and Inclusion Alliance (DDIA) to empower organizations and individuals alike.

In this episode, we'll delve into the practical aspects of implicit bias in dentistry. Kristine will explain what bias is and how it affects dental care. We'll learn how dental practices ca...