The HOA Pros Podcast

In this episode, we sit down with Dilip Khatri, PhD SE, of Khatri International, Inc. From 6 AM to 6 PM, he’s tackling serious business with innovative engineering projects—but beyond those hours, Dilip’s life is just getting started. We dive deep into his incredible journey outside the day job:

Dilip truly defines what it means to be a modern renaissance man. He also shares his heartfelt gratitud...

In this episode, we dive into the world of pool management with John Percy and Abby Pearose from Blueray Aquatics. Guided by their motto, “Everything inside the fence,” John and Abby walk us through the full scope of services they provide — from pool maintenance and construction to monitoring, lifeguard staffing, and health and safety training. We also discuss why strong communication is the key to successful pool operations and large-scale construction projects.

They share their gratitude for our very own Kara Foley and the incredible team at HASA for their ongoing support.

Tune in for a deep...

This episode features powerhouse duo Alex Breckenridge of Splash Plumbing and Justin Breckenridge of SoCal Environmental Solutions—true partners in both life and the HOA world. From their early days in community management to becoming trusted vendors, they share what it’s really like to switch sides of the industry and the expectations that follow.

We dive into the realities of vendor life—think late-night board meetings (yes, still!), environmental testing requirements, and the surprising fines that can come from noncompliance (hint: there’s dumpster diving involved). Plus, heartfelt gratitude moments as Alex shouts out Erik Barden and Just...

In this episode, we’re joined by Anuj Gupta of Nature Care, who brings a fresh and thoughtful perspective to the world of HOA landscaping. Anuj shares his gratitude for mentor Bill Ackman and dives into the critical role of Board member education when it comes to landscape oversight. With landscaping often taking up a third of a community’s budget—but rarely a third of the discussion—Anuj makes a compelling case for rebalancing the focus. His journey into the industry through acquisitions gives him a unique lens on how strategic decisions shape outdoor spaces and long-term community value.<...

In this episode, we’re joined by Wayne Taylor and James Barkley from Pacific Backflow.

We dive into the world of backflow devices—what they are, why they matter, and how often they need to be serviced. The team at Pacific Backflow is all about precision and reliability, tracking the full history of your devices to ensure safety and compliance.

They both give a heartfelt shoutout to the company’s founders, Anne and Bill Coulter.

Plus, exciting news: Pacific Backflow and Splash Plumbing are now part of one powerhouse, bringing even more expertise and se...

ACCREDITED Aging Infrastructure and New Technologies for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit:     •    Listen to podcast and write down the numerical code that you will hear throughout the show     •    Send numerical code to Kara@thehoaprospodcast.com     •    Receive certificate for 1 C.E.

Special thanks to: Scott Clements, RS, PRA, CMI-CEO at Reserve Studies Inc. and Lanese King, CMCA, AMS-General Manager at Keystone

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com ...

ACCREDITED Investment Management for Pros

This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org.

Instructions to receive 1 Hour continuing education credit:

Special thanks to: Gautam Gauba, Founder of Gallopify, Inc.

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com https://hoacta.app www.pacificbackflow.c...

Wild Fire “Shake the Tree” with Kimberly Lilley

In this episode, we welcome Kimberly Lilley, CMCA, CIRMS, from Berg Insurance Agency, in partnership with LaBarre/Oksnee, for an insightful discussion on the complexities of HOA insurance.

This episode unpacks the insurance pool—who gets to participate, what risks exist, and the common misconceptions about insurance companies making a fortune while also facing massive expenses. Kimberly also highlights how CLAC (California Legislative Action Committee) works to ensure policymakers understand the real impact of insurance regulations on HOAs.

We’ll also discuss the “Buck a Door” prog...

In this episode, we sit down with Paul Kennedy & Oscar Solis of Kennedy Richter Construction to discuss their journey from South Carolina to expanding into multiple markets, including Southern California.

Their unique story stands out in the industry, thanks to a powerhouse team that includes: ✅ An Architect ✅ A General Contractor ✅ An Attorney ✅ Oscar Solis, an industry giant in construction

Paul expresses his gratitude for the managers and industry leaders who have supported their growth through referrals and positive experiences. Meanwhile, Oscar gives a special shout-out to Paul Reyes at AD Magellan for his impact and support...

ACCREDITED Stress Management and Burnout Prevention for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit:     •    Listen to podcast and write down the numerical code that you will hear throughout the show          •    Send numerical code to Kara@thehoaprospodcast.com     •    Receive certificate for 1 C.E.

Special thanks to: Brittany Duran, Seabreeze Management Company

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com https://hoacta.app www.pacificbackflow.com Studio: www.fentongrant.com Gold: www.prope...

In this episode, we sit down with Matthew Ritze and Michael Baris of Champion Property Services to discuss the power of relationships in the HOA industry. They share their mutual gratitude for Doreen Murray and take us on a deep dive into why strong partnerships matter. From the roof down, Champion Property Services is a one-stop shop for all things HOA—tune in for insights on collaboration, trust, and delivering exceptional service!

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com https://hoacta.app www.pacificbackflow.com Studio: www.fentongrant.com Gold: www.propertycleaningexperts.com ww...

Join us for an exciting episode with Steven Schinhofen of Harvest Landscape! We dive into how he followed in his father’s footsteps to build a thriving company and hear a crazy story that will have you laughing.

Steven also shares his gratitude for a board member who had a major impact on him early in his career—and how he landed his very first HOA landscape contract, which he still has today!

We also cover: ✅ The HOA industry and its challenges ✅ The rise of electric equipment in landscaping ✅ How AI is shaping the future of the ind...

Join us as Bobby Ameen and Bernadette Terzich-Katanic of 24HRC reflect on the life and legacy of Alex Terzich, 10 years after his passing. Through tears and laughter, we celebrate the remarkable impact he had on everyone he met and on our industry.

In this episode, we dive into crucial topics for community associations, with Daniel Heaton and Racheal Solomon of DeNichilo Law including: • How to proactively address fire risks in your governing documents • The importance of reviewing the Damage/Destruction provisions in your CC&Rs • Rebuilding challenges and adhering to architectural guidelines • The risks of underinsured associations and navigating emergency assessments

We also share an emotional moment as Daniel and Racheal express their heartfelt gratitude to Robert DeNichilo for his guidance and support.

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com https://hoacta.app www.paci...

Josh Mason is back in the industry and bringing his expertise and passion to the forefront. As the owner of Mason Reconstruction, Josh shares insights into what it takes to run your own company, craft a clear vision, and lead with transparency and integrity.

In this episode, we also dive into the often-dreaded “C” word—change orders—and how Josh approaches them with honesty and professionalism.

Josh expresses his deep gratitude for the mentorship and support of Doug Clark and Darrell Brown, whose influence has been instrumental in his journey.

Tune in for an inspi...

Notice where you are holding tension and drop it, like your motivation at 3 P.M.

In this episode, we’re joined by Robert Riddick from Sunnymead Ranch PCA, who brings his passion and expertise as a veteran 17 year board member.

We’re also giving a special shoutout to the upcoming mixer on January 24th at 3 PM in Coto de Caza, hosted by Happy Minds Network. This event offers vital education and support for managers in the CID industry, so be sure to mark your calendars! @happymindsnetwork

With Robert, we explore key topics such as: • The value of volunteerism • Insights into being a board member • Strategies for board recruitment • Tips on ensuring boa...

In this special episode, Kara honors her dad on his birthday, December 31st. He taught her everything she knows about business, life, and integrity, inspiring her to always do her best and make him proud. This is her tribute to the man who built her foundation and shaped her future.

This week, we’re joined by Dirk Petchul of Whitney | Petchul and Allison Lewis, Director of Marketing for Pilot Painting & Construction, as we dive into the critical topic of balancing your personal health and wellbeing while managing the ever-growing demands of our industry—spoiler alert, it’s getting more demanding every day!

From the importance of putting your own mask on first (“you can’t take care of passengers without taking care of yourself”) to the benefits of cold plunges and red light therapy, this episode is packed with actionable insights for prioritizing self-care.

Plus, we’re inviti...

Maegan Woytek, Director of Community Engagement with Vantaca, joins us all the way from Texas—she flew in just for the podcast!

We dive into her incredible journey in the community management industry, starting as a receptionist (thanks to her mom!) and climbing the ladder to eventually join the vendor side in banking.

💡 Learn about HOAi—Vantaca’s groundbreaking AI integration—plus get the scoop on Who is Vantaca? and the secrets to building your personal brand.

Maegan also shares her gratitude for the many industry professionals who’ve impacted her journey—too many to name!<...

A Conversation with Bill Rupert and Heather Ridgway of RCS-CM. Join us as we dive into the world of Construction Subscription Services for 2025 and discover why PM really stands for Personality Management in today’s industry.

Bill Rupert brings an impressive global pedigree, sharing stories from his life around the world and expressing heartfelt gratitude to industry icons like Richard Crane, Eve Morrison, and Jeff Beaumont for shaping his journey.

Heather Ridgway reveals how she transitioned from the HOA space to the business partner side, what inspired the leap, and why she loves the path sh...

In this episode, we’re joined by James McCormick Jr., Esq., CCAL, Partner at Delphi Law Group, LLP, for an insightful and candid conversation about navigating the complexities of the HOA space. Known for his seasoned expertise and grounded approach, James shares his strategies for handling the “crazy” situations that arise in community management. He also opens up about his gratitude for the industry, highlighting how his esteemed colleagues—rather than being competitors—are allies who contribute to making the HOA industry stronger and more collaborative. Don’t miss this episode full of wisdom, humor, and a refreshing perspective.

Thanks...

All Things SB326:Your go-to podcast for navigating the complexities of California’s SB326 legislation. Whether you’re a homeowner, board member, property manager, or industry professional, this podcast breaks down the essential elements of SB326—from inspection requirements and compliance timelines to practical best practices. And remember: there are NO EXTENSIONS!

In this episode, we’re joined by Matthew Boomhower and Becky Millat of Southern Cross Property Consultants, who offer insights and actionable advice to help you understand and manage the impact of SB326 on your community.

Stay informed. Stay compliant. Stay ahead and turn dau...

ACCREDITED Insurance for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit:     •    Listen to podcast and write down the numerical code that you will hear throughout the show          •    Send numerical code to Kara@thehoaprospodcast.com     •    Receive certificate for 1 C.E.

Special thanks to: Phil Hakopian, Owner, Cornerstone Commercial & Personal Insurance Services Inc

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com https://hoacta.app Studio: www.fentongrant.com Gold: www.propertycleaningexperts.c...

This week on the show, Isaac Camacho and Ramona Acosta from HOACTA.APP join us to discuss all things Corporate Transparency Act! 🚨🚨

HOACTA.APP streamlines the compliance process by managing all necessary updates, eliminating the need for manual updates whenever board information changes. The platform provides the highest level of security to protect sensitive information and sends automated notifications to ensure organizations remain compliant with the CTA.

We also cover: • Penalties and Compliance • Implications for Election Rules and Discipline Policies

This is not a drill; compliance is required by January 1, 2025! 🚨🚨

Thanks to our sponsors...

Join us for an insightful episode with mother-and-son duo Kim and Chad Province from Advanced Election Services. We dive into recent civil code changes, the importance of preserving up-to-date governing documents, and the transition to electronic voting. Kim expresses heartfelt gratitude for colleague Sascha Macias, while Chad shares his appreciation for his mother, Kim.

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com Studio: www.fentongrant.com Gold: www.propertycleaningexperts.com www.cornerstoneinsurance.org www.splashplumbing.com www.hoamailers.com Silver: www.reservestudiesinc.com www.purposeroofs.com www.southerncrosspc.com

Tune in to be inspired! In this episode, we sit down with Charles Antis, Founder and CEO of Antis Roofing & Waterproofing, and Susan DeGrassi, President and COO, to talk about their incredible mission of giving back. From the astounding number of roofs they’ve donated to a heartwarming story about Pops, hear how Charles took a bold leap to help a man in need, even without knowing how he would fund the project. Susan expresses deep gratitude for the amazing Marybeth Green, and Charles celebrates Kylie Decker’s remarkable dedication to supporting PCRF. Don’t miss this touching and powerf...

Craig Stevens: CEO & Founder of Seapointe and Worth Property Management

In this episode, we sit down with Craig Stevens, the visionary behind Seapointe and Worth Property Management. We dive into the world of CPOAs (Commercial Property Owners Associations) and explore Craig’s unique mentoring style. He opens up about his incredible journey—how being fired became the spark he needed, thanks to the encouragement and support of his wife, April. Together, they built not just a successful business, but a family legacy. His story is as inspiring as it is unexpected, and if you’ve ever heard Mike t...

In this episode, we sit down with Steven Staus, Sales Executive at Park West, to discuss exciting developments, including the company’s expansion into San Jose and Las Vegas.

Mike announces the new CAI OC program called CAID. We can’t wait to see the amazing things develop in the community they will serve.

Steven shares his personal journey with Park West, highlighting their 75-week Landscape Trainee Program, which demonstrates the company’s dedication to growing their team from within.

We also dive into Steven’s incredible career trajectory, as he prepares for a new ch...

Join us on this episode as we welcome Justin Finch, MPP Water Efficiency and Resources Professional, and Duane Cave, President of Moulton Niguel Water District. They’ll be sharing insights on the upcoming 💦H2O for HOAs💦 event—free for board members, community managers, and landscape providers. Dive into essential water topics and discover how HOAs can make a difference in water efficiency. Plus, you can earn continuing education credits by attending! Don’t miss out—sign up today!

Find out more at https://www.mnwd.com/h2o-for-hoas/

Our very own Kara Foley will be MC and exhi...

In this episode, we sit down with Margo Crummack, CEO of Crummack Huseby, to explore her journey of leadership and success in the community management industry. Margo dives deep into the importance of finding the right people for her team and shares the gratitude she has for every member who has contributed to their overall success. From where she started to how far she has come, this is an inspiring conversation filled with insights on leadership, growth, and building a solid team. Don’t miss this opportunity to learn from one of the top leaders in the industry!

...

On this episode, we sit down with Adam Heard, the visionary behind Butter Gutters, the newest launch for all your gutter needs! Adam shares his inspiring journey, starting in the tree industry and making the leap into his own business venture. We dive into the story behind the cool name "Butter Gutters," how he’s building a company from the ground up, and his unique people philosophy that keeps his team thriving. Adam also expresses his deep gratitude for Sean DeFreitas, someone who’s played a key role in his success. Tune in for a conversation full of insights and...

ACCREDITED Time Management for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org.

Instructions to receive 1 Hour continuing education credit:

Special thanks to: Christine Santisteban-Gamino, CMCA, AMS, PCAM of Vintage Group

https://www.hubermanlab.com/episode/tools-for-managing-stress-and-anxiety

Thanks to our sponsors! Platinum: www.24hrc.com www.gl...

ACCREDITED Repair Strategies for Pool Decks and Balconies for Pros

This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org.

Instructions to receive 1 hour continuing education credit:      •    Listen to podcast and write down the numerical code that you will hear throughout the show      •    Send numerical code to kara@thehoaprospodcast.com      •    Receive certificate for 1 C.E.

Special thanks to: Zachary Musgrove and Becky Larson of PrimeCo

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com Studio: www.fentongrant.com...

🎙️ SPECIAL EPISODE ALERT: OUR 150th EPISODE! 🎉

Join us for a milestone conversation with Jessica McConnell and Mark Thatcher of HOA Invest. Whether you're a seasoned manager or new to the field, this episode will enhance your financial knowledge.

Don't miss this special episode filled with valuable insights!

The opinions expressed in this program are for general informational purposes only and are not intended to provide specific advice or recommendations for any individual or on any specific security. It is only intended to provide education about the financial industry. To determine which investments may be appro...

ACCREDITED Reserve Studies for Pros

This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit:     •    Listen to podcast and write down the numerical code that you will hear throughout the show     •    Send numerical code to kara@thehoaprospodcast.com     •    Receive certificate for 1 C.E. Special Thanks to: Scott Clements, RS, PRA, CMI

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com Studio: www.fentongrant.com Gold: www.propertycleaningexperts.com www.cornerstoneinsurance.org www.splashplumbing.com Silv...

Join us for this podcast episode, where we delve into the inspiring journey of Karen Kokowicz, a prominent figure in the community management industry. Karen is the owner of CORO Community Management & Consulting and the pioneering force behind the Happy Minds Network.

Karen Kokowicz's journey began from a place of deep personal tragedy, which led her to create the Happy Minds Network, a unique initiative dedicated to supporting HOA managers by offering a safe space where they can find emotional and professional support.

Karen expresses deep gratitude for Bruce Ratliff, who has been a significant...

In this episode, we sit down with O.P. Almaraz from Allied Disaster Defense & Restoration to discuss crucial strategies for preparing your community for wildfires. O.P. delves into the benefits of Phos-Chek in fire prevention, the expertise brought by their team which includes retired firefighters, and their comprehensive training programs for Fire Marshals. We explore the importance of ember-resistant retrofitting to safeguard your property and the advantages of participating in the Fire Wise program. Don’t miss out on this essential conversation. Call Allied Disaster Defense & Restoration today to discuss HOA hardening and take proactive steps in wildfire pr...

Courtney Slezak, a community manager at Crummack Huseby Property Management Inc., has 9 years of industry experience and recently returned after an 8-year break to raise her family. In the podcast, she discusses balancing work and family life and the significant changes she observed in the industry. She also expresses gratitude for her mentor, Rick Zarski, whose guidance has been instrumental in her career.

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com Studio: www.fentongrant.com Gold: www.propertycleaningexperts.com www.cornerstoneinsurance.org www.splashplumbing.com Silver: www.reservestudiesinc.com www.purposeroofs.com www.southerncrosspc...

Join us on this episode as Amber Korody, the Chief Problem Solver at Choice Management Solutions, shares her inspiring journey from employee to owner of her own management company. Amber delves into the challenges she faced, the milestones she achieved, and the strategies she employed to build a successful firm. She also expresses deep gratitude for Farrah Esquer, whose unwavering support and mentorship were instrumental in her success. Tune in to learn valuable lessons from Amber's experience, and gain insights into what it takes to succeed in the competitive world of management solutions.

Thanks to our sponsors! ...