Get Real: Talking mental health & disability

40 Episodes
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By: The team at ermha365

Get Real presents frank and fearless conversations about mental health and disability, including people with lived experience, frontline workers in the sector, as well as policymakers and advocates. Get Real is produced and hosted by Emily Webb and co-hosted by Karenza Louis-Smith on behalf of ermha365 Complex Mental Health and Disability Services provider (https://www.ermha.org/). 

Hearing Voices: support for voice hearers
#113
Today at 1:00 AM

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Hearing voices is often assumed to be a symptom of a mental health condition. However this is not always the case and up to 1 in 10 people hear voices, making it not an uncommon human experience. 

The Voices Vic program is led by peers with lived and living experience in hearing voices, seeing visions or having other sensory experiences. This program offers recovery groups, mentoring and support across Victoria.

Our guests for this episode are Janet Karagounis, Senior Peer Mentor and Tali Brash, AOD & Mental Health, L...


Forensic Disability Services with Dr Matt Frize
#112
08/27/2025

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Our guest for this episode is Dr Matt Frize, Director of Forensic Disability Services, which sits within The Victorian State Government's Department of Families, Fairness and Housing (DFFH).

Co-host Karenza Louis-Smith and I were lucky to catch some time with Matt at the Complex Needs Conference earlier this year.

The sold out conference was co-hosted by ermha365 and ACSO Australia and funded by the Department of Families, Fairness and Housing.

We talk to Matt, a senior specialist psychologist, about how Forensic Disability Services...


The real-life impacts of conspiracy theories with Ariel Bogle and Cam Wilson
#111
08/16/2025

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We’re diving into the topic of conspiracy theories for this episode, particularly on the impacts these beliefs have on an individual and the ripple effect on others. 

Our guests for this episode are Ariel Bogle and Cam Wilson who have written a book called CONSPIRACY NATION: Exposing the dangerous world of Australian Conspiracy Theories. 

Ariel is an investigative journalist at the Guardian Australia who specialises on technology, extremism and internet policy.

Cam is an Associate Editor at Crikey and his reporting and investigations focus on the inte...


NMT, trauma and childhood brain development with Dr Yvonne Maxwell
#110
07/28/2025

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Our guest for this episode is Dr Yvonne Maxwell, a forensic psychologist who specialises in working with individuals with a disability who come into contact with the criminal justice system.

Get Real spoke with Yvonne at the Complex Needs Conference 2025 where she presented on the use of Neurosequential Model of Therapeutics assessment (NMT) to understand the interplay between factors like disability, trauma, and the current circumstances of a person with complex needs. 

if you are not a clinician or familiar with this, like m...


Mental health system reform in New South Wales
#109
07/09/2025

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The mental health system in New South Wales has been in the spotlight of recent months. ABC’s recent Four Corners episode “Emergency” about the state’s mental health system highlighted the extreme system failures that happen when there is underinvestment in community-based mental health care. The program highlighted that people in deep psychological distress are being left in emergency departments for days, health workers are exhausted and the “missing middle”— those too unwell for a GP but not sick enough for hospital — are being left behind.

Our guest for this episode is Dr Ev...


Complex Needs: supporting people experiencing significant service gaps
#108
06/18/2025

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The basis for this conversation is an important pilot service in Victoria called Assertive Outreach and Support (AOS), funded by the Department of Families, Fairness and Housing under its Multiple and Complex Needs Initiative.
ermha365 and ACSO Australia deliver the service in parts of Melbourne and regional Victoria.
Our guests for this episode are Cassandra Turnbull from ermha365 and Psychiatrist Dr Debra Wood, from Clarity Healthcare, who provides clinical governance for the team.
As well as hearing about why there is a need for this program, you'll also hear about...


The role of provider-family partnerships for people with complex needs
#107
05/28/2025

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In this episode we are discussing the importance of provider-family partnerships for people with complex needs.
Cheryl Jameson is our guest and she was in conversation with Emily Webb, host of this podcast, at the Complex Needs Conference in late March for the lived experience stream.
A mental health support worker of many years, Cheryl found herself on the other side of systems when her eldest child Josh was 16 and developed psychosis. He was diagnosed with schizophrenia, which was drug-resistant for many years.  
We discover how her family has navigated s...


Now the election is over, what’s in store for Australia’s mental health?
#106
05/16/2025

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We are a few weeks on from The 2025 Australian federal election (May 3) which resulted in a more than convincing victory for the incumbent Labor government led by Prime Minister Anthony Albanese. So, as the federal government begins its new term, and we await the Victorian Government's State Budget next week (May 20),  ermha365 CEO Karenza Louis-Smith  thought it was a good time to catch up with Mental Health Victoria's CEO Phillipa Thomas to talk about what mental health reform and investment will look like for Australia.

Mental Health Victoria...


Psychopharmacology for complex needs with Forensic Psychiatrist Dr Danny Sullivan
#105
05/02/2025

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This is another conversation from the Complex Needs Conference 2025 and our guest is Adjunct Associate Professor Danny Sullivan, Consultant Forensic and Adult Psychiatrist.

Dr Sullivan gave a keynote at the conference about the prescribing of psychotropic medications, which are namely drugs that influence a person's mood, thoughts, and behavior - for people with complex needs.

He is the Board Director of ACSO Australia and Director of Victoria's Sentencing Advisory Council.

This episode was recorded at the Complex Needs Conference in Melbourne  co-hosted in M...


Creating stable bases for young people who commit serious youth-to-youth violence with Dr Lisa Warren
#104
04/17/2025

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ermha365 CEO Karenza Louis-Smith has a thought-provoking conversation with Clinical Forensic Psychologist Dr Lisa Warren, Clinical Director of Code Black Psychology about the Stable Bases Model that the organisation developed to support young people involved in serious youth-to-youth violence to guide their developmental journey and foster long-term positive outcomes. 

This episode was recorded at the Complex Needs Conference in Melbourne  co-hosted by ermha365 and ACSO Australia with support from Swinburne University's Centre for Forensic Behavioural Science and funded by th...


Complex Needs: Fetal Alcohol Spectrum Disorders
#103
04/04/2025

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Sophie Harrington is our guest for this episode. Sophie is the CEO of NOFASD Australia, the nation’s peak body supporting people and families living with Fetal Alcohol Spectrum Disorders.

NOFASD presented at the Complex Needs Conference 2025 on the complexities of this hidden disability, sharing research, therapeutic strategies and resources, in particular for health care professionals and support workers.

NOFASD Helpline 1800 860 613

ermha365 co-hosted the conference with ACSO Australia on behalf of Victoria Government’s Department of Families, Fairness and Housing (DFFH), whic...


Inclusive Leadership: Nothing about us, without us with Andrew Radford
#102
03/12/2025

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Andrew Radford lives in New South Wales and is a long-time advocate for people with intellectual disability and autism.

Andrew himself has autism and a mild intellectual disability and has recently taken his advocacy to the next level with his appointment to the board of The Disability Trust. The trust is not-for-profit registered NDIS provider of supports and services and  last year it celebrated its 50 years!

The Disability Trust has been part of Andrew’s life for more than 20 years in many ways, including education and employment support.

A...


Complex Needs Conference 2025: The complexities of gang communities in Aotearoa with Dr Armon Tamatea
#101
02/26/2025

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The Complex Needs Conference 2025 on March 26-27 in Melbourne is co-hosted by ermha365 and ACSO – Australian Community Support Organisation. The conference is funded by the Victorian Government’s Department of Families, Fairness and Housing.

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 Both ermha365 and ACSO deliver the pilot program Assertive Outreach and Support on behalf of the DFFH. This service is for people with complex needs who are experiencing significant service barriers. 

Our guest is Associate Professor, Dr Armon Tamate...


What are Restrictive Practices?
#100
02/11/2025

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A restrictive Intervention is any practice or intervention that has the effect of restricting the rights or freedom of movement of a person with disability. 

The Research Report Restrictive Practices: A Pathway to Elimination, which is available on the Disability Royal Commission website states: "Restrictive practices are at odds with the human rights of people with disability and represent a significant form of violence and coercion".

What are the obligations of NDIS providers and practitioners and the path to elimination? 

Our guest is Maddy Bilal, wh...


Wellbeing Tips for Christmas and New Year from a registered psychologist
#99
12/24/2024

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This is a short episode revisiting some tips for wellbeing over the so-called festive season.
The Christmas and New Year period can be an emotional rollercoaster. Things like complicated family dynamics and the absence of loved ones can heighten feelings of loneliness. 
Not everyone feels happy and bright at this time of the year. In fact, Christmas is considered as one of the six most stressful life events, along with divorce, moving house and changing jobs. 
Our special guests for this episode is Belinda Ellis. Belinda is a registered psychologist, sp...


Why NDIS high intensity supports are essential for participants with challenging behaviours
#98
09/10/2024

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Participants, families and providers across Australia are trying to make sense of what the latest NDIS Price Guide means for them – and this is in addition to the changes slated in the Federal Government’s Getting the NDIS Back on Track Bill. 

ermha365 is right behind the #4aBetterNDIS campaign that’s in response to the latest NDIS Pricing Review. 
This campaign is a joint effort of peak bodies – National Disability Services, Disability Intermediaries Australia, CEO Collab and Allied Health Professions Australia and their member organisations.

There are change...


Why loneliness is a health issue with Dr Michelle Lim
#97
08/09/2024

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Our guest for this episode is Dr Michelle Lim, Scientific Chair and CEO of Ending Loneliness Together - a national network of organisations that work together to address the loneliness in people living in Australia. This is done through evidence-based research, advocacy and public information and awareness.

MORE INFO
Find out more aboutEnding Loneliness Together and Loneliness Awareness Week.
 


ermha365 provides mental health and disability support for people in Victoria and the Northern T...


Prevention and Recovery Care (PARCs): mental health support in a home-like setting
#96
06/25/2024

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This is an edited version of our 2020 two-part podcast Celebrating PARCs, hosted by Chief Marketing Officer Robyn Haydon.
Prevention and Recovery Care services (PARCs) are short and extended residential and day programs that provides 24-hour support in a “home-like” environment to people experiencing mental ill health and whose recovery can be supported without hospital admission. PARCs also supports people discharged from hospital who are not quite ready to return home.
ermha365 delivers PARCs in South Yarra, Barwon and Warrnambool for partners Alfred Health, Barwon Health and Southwest Healthcare.
Guests: K...


A connected, compassionate response: Distress Brief Intervention (DBI) in Scotland
#95
05/13/2024

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In this episode, we're thrilled to welcome Kimberley Irwin and Ian Graham from Change Mental Health in Scotland to talk about the Distress Brief Intervention (DBI) Programme, which was developed and first piloted in 2016 in parts of Scotland to respond to the needs of people experiencing distress.

DBI is now an established part of mental health support in Scotland.  The program was highlighted as a model for a similiar service in Victoria in recommendation 27 of the Royal Commission into Victoria’s Mental Health system.

erm...


Why transgender and gender diverse inclusion matters with Tara Laursen
#94
03/30/2024

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This is a special episode in recognition of International Transgender Day of Visibility (TDOV) which happens every year on March 31. This day is for learning more about and celebrating the lives and achievements of transgender people.  Our theme for this episode is inclusion for transgender and gender diverse people and why it matters.  And what does meaningful inclusion really look like when it comes to things like community participation, health services, human rights and policy development, to name just a few. 

Our guest for this episode is Tara Laurs...


Autism, connection and relationships with Jodi Rodgers
#93
03/04/2024

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Our first guest for 2024 is Jodi Rodgers. Jodi is a sexologist, counsellor and special education teacher and has a Masters in Sexual Health. For Jodi, connection, intimacy and relationships are a basic human right and this drives her work, in particular with autistic people to support developing their social skills and understanding their emotions. Jodi’s appeared on the series Love on the Spectrum Australia, working with some of the show’s participants. Her new book, Unique: What autism can teach us about difference, connection and belonging has just been released and...


Self care, mental health and parenting a neurodivergent child with Donna Markham OAM
#92
12/22/2023

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This is our final episode for 2023, and we thought it would be timely to talk about self-care, especially during Christmas and the New Year period with, as always, a focus on mental health.  Donna Markham is our guest. Donna is a qualified occupational therapist, an adjunct Associate Professor at Monash University and also a member of our ermha365 board, and chairing the Practice Governance, Quality and Safety Committee. Donna is Victoria’s former Chief Allied Health Officer and is now focused on entrepreneurship, using her allied health leadership experience to coach pro...


Call us, definitely: crisis support with Lifeline Direct's Dr Jakqui Barnfield
#91
12/09/2023

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Our guest for this episode is Dr. Jakqui Barnfield,  Lifeline Direct's Executive Director of Service Delivery.
Jakqui is a registered nurse with a passion for mental health and suicide prevention. She tells us about the power of reaching out to Lifeline Australia's services and that you are not alone.

Helplines:
Lifeline on 13 11 14
13 YARN on 13 92 76 (24/7 crisis support for Aboriginal and Torres Strait Islander peoples)
MensLine Australia 1300 78 99 78
Suicide Call B...


Family Violence: When fathers kill their children - with journalist and author Megan Norris
#90
11/15/2023

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Our special guest, veteran court reporter and author, Megan Norris talks about her book 'Look What You Made Me Do' which examines revenge killings by estranged fathers during marital breakdowns.

This episode of Get Real comes with a strong content warning. Topics discussed include family violence, suicide and the murders of children. Listener. Discretion is advised.

Domestic Violence and Family Court Lawyer Kathleen Simpson, who was named the Queensland Solicitor of the Year in 2022 said Megan's book is "A must read for all domestic a...


Refugee mental health and settling into Australia with Abuzar Mazoori
#89
10/17/2023

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Our guest for this episode is Abuzar Mazoori, who came to Australia from Afghanistan as a refugee in 2017.
Abuzar, who has a law degree and worked as an advocate for human rights in Afghanistan, currently works for Foundation House in Melbourne. Foundation House is a specialist refugee trauma agency supporting survivors of torture and other traumatic events.
Abuzar speaks with us about his experience coming to Australia, starting a new life and the challenges that refugees face in their new home.

MORE INFO:
Foundation House...


Miscarriage and mental health with Hard to Bear author Isabelle Oderberg
#88
09/25/2023

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Our guest for this episode is Isabelle Oderberg. Isabelle is a Melbourne-based journalist and author who  joins Get Real to talk about her book Hard to Bear: Investigating the science and silence of miscarriage. It’s an in-depth investigation about miscarriage – the world’s most common pregnancy complication and she brings her own living experience, as well as that of many others to this book.

MORE INFO:

Early Pregnancy Loss Coalition - https://eplc.auUnrecognised and underestimated: the fight t...


Get Real Quick Takes: Establishing supportive recovery-oriented relationships
#87
08/27/2023

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How can a support worker establish a supportive relationship in recovery-oriented practice? In the world of mental health, there's no one-size-fits-all approach.  This conversation offers versatile strategies and insights to understand how to interact with clients for build supportive relationships.
In this episode we discuss:

Strategies to aid the establishment of a supportive relationship What do you need to know about your clients?Techniques for fostering a supportive relationship Treating people as individuals Tips for new workers Framework for Recovery-oriented Practice

This episode is part of ou...


The Homelessness Crisis in Melbourne's South East: ermha365 Pathways team
#86
08/16/2023

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This is an episode recorded during Homelessness Week 2023, live from Harmony Square Dandenong in Melbourne's south east at an event on 8 August co-hosted by Wayss and City of Greater Dandenong.

We speak with ermha365's Rosie Taylor, Practice Leader for Pathways and Dannie O'Leary, Mental Health Support Facilitator, Pathways.

Rosie and Dannie work with people experiencing homelessness in Melbourne's south east who are referred to Pathways from Monash Health and Councils and assist clients with support.

For more information on ermha365's Pathways program: ...


The Impact of Stalking on Victim-Survivors with Nicole Madigan
#85
07/25/2023

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Our guest for this episode is Nicole Madigan. Nicole is a writer, author and investigative journalist. Nicole has written her first non-fiction book called Obsession, which is an investigation into stalking and the psychology behind stalking behaviours and the impact on victim-survivors.

Nicole was stalked for over three years. The relentless and debilitating experience wreaked havoc in her personal and professional life, leaving her trapped in a constant state of fear and anxiety.

ermha365 provides mental health and disability support for people in V...


Get Real Quick Takes: What is Trauma-informed Practice?
#84
07/11/2023

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What is trauma-informed practice? Learn how trauma is defined and understood, and strategies for helping. This podcast is part of ermha365's Skills for Support Workers training podcasts, available on our website and produced  part of the Developing the growing new NDIS (psychosocial disability) Workforce Project supported by the Victorian Government. In this episode, peer support workers Tamara and Charlotte share how you may recognise when a person has a history of complex trauma and how to respond.

ermha365 provides mental health and disability support for people in...


Creatively exploring the family experience of mental ill health with Chelsea Plumley
#83
07/01/2023

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Our guest for this episode is award-winning Theatre & Cabaret Artist, playwright, producer, musician and all-round creative dynamo Chelsea Plumley.  Chelsea has written and produced her first play, Beautiful Highness, which premiered in May 2023 at Chapel Off Chapel in Melbourne.
Beautiful Highness centres around one family’s incredible grit and determination dealing with mental ill-health and is based on Chelsea's living experience.

ermha365 provides mental health and disability support for people in Victoria and the Northern Territory. Find out more about our services at our website, including our...


Life, as I knew it, was over: Traumatic Birth Injury and Pelvic Organ Prolapse with Stephanie Thompson
#82
06/19/2023

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Imagine going through a traumatic childbirth injury, then finding out you have severe pelvic organ prolapse, an invisible and life-altering disability. How would you cope? Our guest for this episode is  Stephanie Thompson, a courageous mother, teacher, athlete, and advocate for women's pelvic health. Stephanie shares her harrowing journey, the impact on her physical and mental well-being, and how she's found healing through her platform, Brave Mumma.

Stephanie recounts her unexpected whirlwind of medical interventions during childbirth, which left her with little control over her own experience. We also explore the b...


Working in Partnership with Australia's First Peoples: Skills for Support Workers
#81
06/01/2023

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This is an edited version of an episode from a podcast series produced by ermha365, which is part of the Developing the growing new NDIS (psychosocial disability) Workforce Project supported by the Victorian Government. The  podcast series is available be used as part of any Training Delivery / Assessment or Workplace Coaching and available on ermha365 website here: https://www.ermha.org/podcast-training-resources/

The episode was recorded in 2020 with guests:

Robyn Oxley, A Proud Tharawal woman from South-West Sydney, Criminologist, Academic and Activist

Micro-aggressions, podcasting and the perils of being a people pleaser with Martha Gatwech
#80
05/22/2023

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Our guest for this episode is Martha Gatwech, a young women from Melbourne’s south east.

Martha, who is South Sudanese Australian, is also a podcaster who talks about the realities of being a young woman, racism, mental health and finding your authentic self.

Martha’s podcast is BROKEN RHYTHM.

If you have been affected by anything discussed in this episode you can contact:

Lifeline on 13 11 1413 YARN on 13 92 76 (24/7 crisis support for Aboriginal and Torres Stra...


Meet Mental Health Victoria CEO Marcelle Mogg
#79
05/08/2023

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Marcelle Mogg, CEO of Mental Health Victoria is our guest for this episode.

Mental Health Victoria is the peak body for mental health and wellbeing in Victoria.

Mental Health Victoria drives policy, advocacy, workforce training, best practice…and much more. Any organisation that operates within, or intersects with, the mental health system in Victoria - and ermha365 is one of these - can become members of Mental Health Victoria to connect with others, collaborate and contribute to policy development. 

 MHV’s purpose is to ensure that p...


Life on the Road: Truck Driver Wellbeing with Road Transport and Road Safety Advocate Rod Hannifey
#78
04/20/2023

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Rod Hannifey's been driving B-double trucks for decades. He’s driven millions of kilometres over that time, all across Australia. Rod came to my attention when I was researching wellbeing and the Truck Driving industry. Rod’s a well-known advocate in this space. He’s currently the President of the National Road Freighters Association, he contributes to magazines radio and online for the industry and he’s a Churchill Fellow – which is a worldwide, prestigious fellowship set up in Sir Winston Churchill’s name where people selected travel overseas to conduct r...


Satellite Foundation: Supporting young people when a family member has mental ill-health
#77
04/05/2023

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Satellite Foundation is focused on the mental health and wellbeing of children and young people where a family member, like a parent or sibling has a mental illness or mental health challenges and the youth they support are aged 8-25 and live in Victoria, Australia.  CEO Rose Cuff and Youth Coordinator Mia Boonen are the guests for this episode.
Find out more about Satellite Foundation online or or phone 1800 973 444
You can follow Satellite Foundation on social media:

Instagram - @s...


Hope for healing and recovery for Complex Trauma with Dr Ahona Guha
#76
03/21/2023

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Dr Ahona Guha is a Melbourne-based forensic and clinical psychologist. She works with survivors of abuse and those who live with trauma.

Ahona also works with perpetrators of harmful behaviours to assess risk, and provides treatment to reduce the risk they pose to others — and she has a deep understanding of the psychological and social factors that cause people to abuse others.
Ahona has written her first book RECLAIM: Understanding complex trauma and those who abuse.

MORE INFO:

Ah...


Burnt Out Chef: The Hospitality Industry and Mental Health with Alan Tompkins
#75
03/08/2023

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Our guest for this episode is Alan Tomkins who is an ambassador for the Burn Chef Project, which was set up in the UK in 2019 to eradicate mental health stigma within hospitality.

Alan was a chef for 22 years before finally leaving the industry he loved after he experienced significant impacts on his mental health. Now he’s using his living experience to work in mental health and recently started work at ermha365 as a Carer Respite Facilitator.

MORE INFO:

Alan's Facebook Page: Mental Health and th...


I drove drunk, became paralysed and found my purpose with Brianna Pauuwe
#74
02/21/2023

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Our guest for this episode is Brianna Pauuwe who lives in the United States and advocates for and supports people with disabilities, with a focus on fitness, wellbeing and community for people who use wheelchairs.

Brianna herself uses a wheelchair, after a life-altering car crash in 2011 when she drove under the influence of alcohol. She owns this experience and says she thinks it actually saved her life and gave her a purpose.

She now works for the Wheel with Me Foundation that supports...