The Beat

40 Episodes
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By: HLTH

The Beat, powered by HLTH, is a weekly interview series dedicated to paving a better path forward for the future of health. Each week a variety of hosts bring you authentic conversations with prominent thought leaders. Through these interviews with people at the forefront of change in healthcare, we hope to spark new ideas and encourage new collaborations among listeners.

Why Prior Authorization Needs a Reset
#394
Yesterday at 5:45 PM

In this episode, host Sandy Vance chats with Frank Toscano, the new Senior Vice President of Product and Engineering at Amplify. They talk about the continued relevance of fax technology in healthcare, the challenges of interoperability, and how Amplify aims to streamline workflows to improve patient care. Frank highlights the importance of integrating fax technology with modern systems to enhance efficiency and reduce friction.

In this episode, they talk about:

Fax remains an important part of healthcare communication Many interoperability challenges come down to integration and mapping Prior authorizations often still depend on fax How Amplify...


The Future of Interoperability in Healthcare Isn’t Just “New” Technology
#393
Yesterday at 5:32 PM

In this episode, host Sandy Vance chats with Frank Toscano, the new Senior Vice President of Product and Engineering at Amplify. They talk about the continued relevance of fax technology in healthcare, the challenges of interoperability, and how Amplify aims to streamline workflows to improve patient care. Frank highlights the importance of integrating fax technology with modern systems to enhance efficiency and reduce friction.

In this episode, they talk about:

Fax remains an important part of healthcare communication Many interoperability challenges come down to integration and mapping Prior authorizations often still depend on fax How Amplify...


From EHR Aspiration to Measurable Impact: Turning Investment into Sustained Enterprise Value
#392
Last Tuesday at 5:44 PM

In this episode, Rajkumar Thirunavukkarasu, SVP & Head of Healthcare Provider Business at Tech Mahindra , and LaDonna Sweeten, EHR Practice Lead at The HCI Group, a fully owned subsidiary of Tech Mahindra, discuss how health systems can transform their EHR from a static system of record into a dynamic performance engine.

The conversation also highlights a unique market differentiator: the combined strength of The HCI Group’s deep EHR and provider-focused expertise with Tech Mahindra’s global technology scale, engineering depth, automation capabilities, and innovation track record. Together, this partnership brings end-to-end capabilities—from EHR optimization and managed servic...


Trust Is the Foundation of Healthcare AI with Solventum
#391
Last Monday at 5:00 AM

In this episode, host Sandy Vance chats with Hari Bala, the Chief Technology Officer for Health Information Systems at Solventum. Together, they explore how healthcare organizations can build trust and confidence around AI adoption, drawing on insights from Solventum’s recent global survey of healthcare professionals.

The research highlights a growing demand for AI alongside concerns that innovation could increase pressure on clinicians. Hari shares practical perspectives on how AI can support rather than overshadow providers, improve efficiency without compromising quality, and help organizations introduce new technologies in ways that feel safe and sustainable. Listen to learn ho...


AI at HLTH: AI That Acts -The Rise of Intelligent Healthcare Agents
#390
02/24/2026

Today, host Sandy Vance sits down with Jeff McCool, the AVP of Healthcare Conversational AI at Amelia. Join a discussion with SoundHound AI, the leader in conversational intelligence, to learn how AI agents are helping healthcare companies overcome challenges like improving patient care and streamlining operations. Hear how the SoundHound Amelia Platform lets you build AI agents that understand, reason, and act so you can create the most seamless conversational experience.   

In this episode, they talk about:

The types of healthcare organizations Amelia partners with How Amelia’s platform approach supports health systems in multiple ways beyon...


How Agentic AI Is Changing Healthcare From Integration to Impact
#389
02/23/2026

In this episode, host Sandy Vance and Ted Dinsmore discuss the ever-evolving role of AI in healthcare, industry trends, challenges, and solutions. They explore the concept of agentic AI and the Model Context Protocol (MCP), which aims to enhance data integration and efficiency in healthcare systems. They also highlight the importance of building trust in AI solutions, particularly in rural healthcare settings. Listen in to learn how SphereGen is addressing these challenges through innovative AI implementation approaches.

In this episode, they talk about:

Latest AI trend: agentic AI and bots, and MCP in the healthcare industry ...


At the Intersection of Healthcare Innovation & Security: Cloud Governance and Data Interoperability
#388
02/20/2026

Advances in data interoperability, democratized cloud access, and responsible AI governance are reshaping what is possible in healthcare innovation. In this episode, host Sandy Vance welcomes Jim Ducharme, Chief Technology Officer of ClearDATA, to discuss each of these forces impacting healthcare, from improving care through connected data, to empowering teams with greater cloud access, to building the policies and controls required to govern AI responsibly. 

Their conversation highlights the importance of secure, scalable infrastructure as healthcare organizations adopt AI and expand data sharing. Jim shares practical insights on balancing innovation with risk management, building trust in cloud e...


How Intelligent Automation Is Changing Healthcare Informatics
#387
02/20/2026

AI is revolutionizing how health information is managed. Utilizing sophisticated algorithms, it can assist professionals in making more informed decisions. For instance, optical character recognition (OCR) can read and interpret medical records, identifying potential compliance issues and ensuring every page represents the correct patient. 

In this episode, host Sandy Vance chats with Anupriyo Chakravarti, the Chief Technology and Product Officer at Verisma, about how healthcare organizations can use intelligent automation to reduce risk and uncover compliance gaps in order to free staff to work at the top of their license. 

In this episode, they talk ab...


Securing Healthcare's Passwordless Future with Imprivata
#386
02/19/2026

In this episode, host Sandy Vance chats with Dr. Sean Kelly, the Chief Medical Officer and the SVP of Customer Healthcare Strategy at Imprivata. Together, they unpack how healthcare organizations can strengthen cybersecurity without slowing clinicians down—exploring everything from mobile device security and passwordless authentication to adaptive authentication, risky user behaviors, and the very real implications for patient safety, workflow efficiency, and ROI for healthcare leaders.

In this episode, they talk about:

How cybersecurity can be improvedThe impact that Imprivata has on clinicians Why multi-factor authentication systems aren’t more prevalent in the healthcare industryThe risky...


The AI Blueprint for Precision Medicine
#385
02/18/2026

The data necessary to achieve the promise of precision medicine are now available with low-cost whole-genome sequencing, microbiome analysis, proteomics, and other large datasets. Bioscope has developed a team of AI personas to help clinicians realize that promise in a way that will revolutionize the practice of medicine.

In this episode, Sandy Vance speaks with Don Brown, MD, Founder and CEO of Bioscope, about how AI and large-scale biological data are converging to make precision medicine practical for clinicians. They explore Don’s entrepreneurial journey, the origins of Bioscope, and how a subscription-based, clinician-first approach is shaping th...


AI at HLTH : Communication as a Clinical Advantage
#384
02/17/2026

In this episode, host Sandy Vance chats with Sophie Cheng, the Senior Vice President of Product Marketing at Sinch. They discuss the most common communication pitfalls and share a handful of remedies so you can start sending smarter messages. You’ll walk away with tangible tips on how to: 

✔️ switch from omnichannel to optimal channel

✔️ leverage AI to fix your no-show problem

✔️ build patient trust through advanced messaging

In this episode, they talk about:

What Sinch does and how it uses AI to simplify and personalize communication for customersHow AI-driven communication i...


AI at HLTH: Sustaining Healthcare IT: The Shift from Reactive Response to Predictive Resilience
#383
02/13/2026

Enterprise IT is drowning in repeat incidents, slow triage, and reactive firefighting—burning teams out while costs rise and service quality slips. In this episode, Sandy and Umesh Shiknis of Publicis Sapient explore how Sapient Sustain uses AI-driven automation, predictive insights, and self-healing workflows to break the cycle, turning IT operations from constant crisis mode into a resilient, proactive engine that sustains the business. They also discuss how Publicis Sapient is leveraging AI to address challenges in the healthcare sector. They put an importance on modernizing legacy systems while also emphasizing the concept of agentic AI.

Check ou...


AI at HLTH : From Paper to Performance in Healthcare Finance
#381
01/27/2026

In this episode, host Sandy Vance sits down with Michael Gao, Chief Executive Officer of Smarter Technology, to explore how artificial intelligence is reshaping revenue cycle operations in healthcare. Together, they dig into Smarter Technology’s vision and the practical ways AI can help provider organizations better capture the full value of the care they deliver. Michael shares why the revenue cycle is overdue for improvement, how moving from physical to digital workflows can unlock meaningful gains, and what real-world ROI looks like when AI is applied thoughtfully. 

In this episode, they also talk about:

Smarter Tec...


Eliminating Data Waste: How Amgen’s Leandro Boer Is Reimagining Precision Medicine and Patient Equity
#380
01/26/2026

About Leandro Boer:

Leandro Boer, MD, PhD, is a seasoned global biopharmaceutical executive and physician specializing in cardiology and cardiovascular pharmacology. Currently serving as Vice President of US Medical, General Medicines at Amgen, he leads medical strategy and execution across cardiovascular, bone, neuroscience, nephrology, and obesity therapeutic areas, overseeing a nationwide organization of over 100 professionals. With more than two decades of experience spanning the United States, Latin America, Canada, Africa, and the Middle East, Dr. Boer has built a distinguished career at leading companies such as Amgen, AstraZeneca, and Novartis.

His leadership has shaped global...


AI at HLTH : Raising the Bar for Safe and Reliable Clinical AI with Wolters Kluwer
#382
01/22/2026

In this episode, host Sandy Vance is joined by Julie Frey, Vice President of Product Management at Wolters Kluwer, for a thoughtful conversation on how artificial intelligence is shaping clinical intelligence across healthcare. Together, they explore how AI is supporting the work organizations are already doing, and how Wolters Kluwer helps teams identify meaningful use cases and turn innovation into real value. From trusted, evidence-based solutions like UpToDate and Lexidrug to the evolving standards around safety, reliability, and trust, this conversation digs into what responsible AI looks like in practice. They also discuss the wide range of healthcare use...


AI at HLTH: When AI Gets to Work Inside Clinical Trials
#379
01/20/2026

Move beyond the hype in this episode as we explore how Agentic AI is actively reshaping clinical research by moving from theoretical concepts to real-world autonomous deployments. Tune in to discover how intelligent agents are accelerating trials today and exactly what this shift means for the future of your work.

In this episode, host Sandy Vance is behind the mic with Michelle Longmire, the co-founder and Chief Executive Officer of Medable. Together they dive into what Medable is actually building and why it matters. They break down real examples of trials happening now, the evolving role of...


AI at ViVE : Guardrails for AI in Healthcare
#378
01/19/2026

The main obstacle preventing health systems from prioritizing AI over the next 3-5 years is not a lack of AI products in the market, but rather the challenges of integrating the technology into their existing workflows, and the uncertainty in measuring its return on investment (ROI). Newton’s Tree’s end-to-end AI governance platform delivers the necessary transparency and holistic oversight, empowering your multidisciplinary AI Governance Committee to drive confident AI adoption at scale across clinical and operational pathways.

In this episode, host Sandy Vance sits with Haris Shuaib, the CEO of Newton’s Tree, to discuss the sp...


AI @ HLTH : Leaning In on AI Without the Hype
#377
01/15/2026

In this episode, host Sandy Vance sits down with Dr. Zayed Yasin, MD, Global Head of Healthcare and Life Sciences at Writer, for a thoughtful and practical conversation about what AI really means for healthcare today. Drawing on his background as a clinician, Dr. Yasin shares how AI can eliminate the “boring” aspects of the job, allowing teams to focus on what matters most: patients and outcomes. Together, they delve into building effective clinical programs in value-based care, leveraging AI for payers, exploring real-world case studies, and examining why many organizations struggle with implementation. If you’re curious about where...


AI @ HLTH: Transforming Healthcare with Practical AI Innovation
#376
01/13/2026

In this episode, host Sandy Vance sits down with Parminder Bhatia , the Chief AI Officer from GE HealthCare , for a thoughtful, forward-thinking conversation about the rapidly shifting landscape of AI in healthcare. Together, they explore why healthcare is so ready for transformation, the four critical areas where change is most urgent, and how smarter systems can ease some of the industry’s most complex workflows. Sandy and Parminder dig into how foundation models and the rise of agentic AI can finally help healthcare move beyond fragmented solutions. 

In this episode, they talk about:

How AI is tra...


How Angelo Campano and Flora Health Are Fixing Point-of-Care Engagement by Working Inside Real Clinical Workflows
#374
01/07/2026

About Angelo Campano:

Angelo Joseph Campano is a health IT strategist and operator known as The Original EHR Marketer™, with two decades of experience building and optimizing EHR, point-of-care, and CRM-driven commercial programs. As CEO of Flora Health, he helps healthcare companies turn clinical workflows into measurable growth through disciplined strategy, analytics, and execution. He has held senior leadership roles at Ogilvy Health, OptimizeRx, Doximity, and MDCalc, building new EHR and MCM practices and fixing underperforming ones. Angelo is trusted by global healthcare brands for his direct, results-first approach to EHR promotion, cross-channel optimization, and commercial scale.

...


AI @ HLTH: Turning Automation Into Better Care Experiences
#375
01/06/2026

In this episode, host Sandy Vance chats with Natalie Ngo, from EliseAI, for a friendly, insightful conversation about how AI is transforming the way healthcare organizations communicate and operate. 

EliseAI provides automation tools designed to streamline everyday interactions, reduce administrative burden, and help staff focus on what matters most. Together, Sandy and Natalie explore how EliseAI can empower healthcare teams to do more with greater efficiency.

In this episode, they talk about:

How and where EliseAI got startedThe value that AI will bring to your companyHow EliseAI is supporting healthcare organizationsWhat the implementation process w...


How Michael Dubrovsky Is Bringing Advanced Diagnostics Into the Home Through Painless, At-Home Blood Testing
#373
01/06/2026

About Michael Dubrovsky:

Michael Dubrovsky is a founder-operator and applied scientist working at the intersection of materials science, photonics, and real-world impact. He is the co-founder and CEO of SiPhox Health, a Y Combinator (S20), Khosla Ventures, and Intel Capital–backed startup based in Cambridge, building painless at-home blood biomarker testing to help people live healthier, longer lives. Alongside SiPhox, he serves on the Clinical and Laboratory Standards Institute (CLSI) ILA20 committee and co-hosts 632nm, a technical interview series featuring top scientists and engineers. Previously, he co-founded PoWx, a nonprofit advancing energy-efficient photonic hardware for proof-of-work cryptography, wo...


How Embedded Evidence Is Reducing Clinician Burnout with Christopher Sullivan of Wolters Kluwer
#370
01/05/2026

About Christopher Sullivan:

Christopher Sullivan is a senior executive with deep leadership experience across health, legal, and regulatory technology, currently serving as Vice President & General Manager of Pharmacy & Health Technology Solutions at Wolters Kluwer Health in New York. He brings over a decade of progressive responsibility within Wolters Kluwer, where he has led large commercial and product portfolios spanning pharmacy, healthcare, legal, transactional, and retirement solutions. His background is heavily strategy-driven, with prior roles overseeing partnerships, pricing, business intelligence, and corporate development, translating data and market insight into scalable growth. Before transitioning fully into executive leadership, he...


AI @ HLTH: Inside Solventum’s AI Healthcare Strategy
#372
01/02/2026

In this episode, host Sandy Vance and Hari Balasubramanian, the Chief Technology Officer, Health Information Systems at Solventum, sit down for a deep dive into how AI-driven healthcare technology is reshaping the industry. Together, they explore how Solventum is building innovative products and services that streamline documentation, billing, and coding while improving the patient experience and saving valuable time for healthcare professionals. 

From what’s happening at Solventum right now to the company’s move toward fully autonomous coding, this conversation unpacks how healthcare payers and providers can rethink financial performance in the age of artificial intelligence. Hari...


How Bari Kowal and Regeneron Are Redesigning Clinical Trials for Speed, Access, and Impact
#369
12/22/2025

About Bari Kowal:

Bari Kowal is a senior biopharmaceutical executive with over 30 years of experience leading global operations, clinical development, and strategic portfolio management. As Senior Vice President at Regeneron, she oversees development operations, enterprise-wide portfolio strategy, risk management, and major technology initiatives, helping guide the company’s continued growth and innovation. Her career spans leadership roles at Pfizer, ICON Clinical Research, Valera Pharmaceuticals, PDL BioPharma, GenVec, and Covance, where she built high-performing teams and drove operational excellence across clinical operations and strategic programs. Bari also serves on the Board of Directors of TransCelerate BioPharma Inc., contributing to...


How Optum Is Using Real-Time Intelligence to Eliminate Avoidable Claim Denials
#368
12/19/2025

About Madhu Pawar:

Madhu Pawar is a board director and cross-disciplinary technology leader operating at the intersection of healthcare, data, and product innovation. She serves on the Board of Directors at Talkspace (NASDAQ: TALK) and is the Chief Product Officer for Optum Insight, where she drives product strategy and platform innovation across UnitedHealth Group’s most critical assets. Prior to Optum, she spent over six years at Google leading the global SMB Ads product ecosystem—overseeing AI-driven insights platforms, multi-billion-dollar revenue lines, and large-scale engineering, product, and operations teams across multiple continents. Madhu also teaches consumer analytics in h...


AI @ HLTH : Responsible AI in the Clinic: Insights from Microsoft’s Hadas Bitran
#371
12/18/2025

In this episode, host Sandy Vance sits down with Hadas Bitran, Partner General Manager of Health AI at Microsoft Health & Life Sciences, for a deep dive into the rapidly evolving world of healthcare agents. Together, they explore how agentic technologies are being used across clinical settings, where they’re creating value, and why tailoring these tools to the specific needs of users and audiences is essential for safety and effectiveness. Well-designed healthcare agents can reinforce responsible AI practices (like transparency, accountability, and patient safety) while also helping organizations evaluate emerging solutions with greater clarity and confidence. 

In thi...


How Mary Varghese Presti and Microsoft Are Using AI Agents to Give Nurses Their Time Back
#367
12/18/2025

About Mary Varghese Presti:

Mary Varghese Presti is a transformational healthcare leader with over two decades of experience spanning clinical care, federal reform, biopharma, and health technology. As Corporate Vice President of Microsoft Health & Life Sciences, she drives growth in complex environments by creating clear strategy, aligning organizations, and operationalizing execution with discipline. Her prior roles include leading Nuance’s Dragon Medical business, overseeing IBM Watson Health’s Life Sciences portfolio, incubating new ventures at athenahealth, and driving digital-health transformation at Pfizer. She began her career as a pediatric nurse at Johns Hopkins and later helped shape nati...


Why Clinical Trials Fail Even When the Science Is Strong with Heather Grey of Omega Healthcare
#366
12/17/2025

About Heather Grey:

Heather Grey is a healthcare operator and commercial leader who has spent two decades inside the machinery of pharma, life sciences, and clinical research—seeing firsthand where trials break down and why execution matters more than ideas. As SVP and General Manager of Real-World Data and Clinical Trials at Omega Healthcare, she leads CurateIQ, which focuses on transforming messy, fragmented clinical data into FDA-grade assets that accelerate trials, support AI, and expand research beyond academic centers. Before Omega, she held senior leadership roles at Tempus AI, where she built and scaled clinical trial and RW...


How James York Is Redesigning Diagnostics to Make Testing Accessible for Everyone
#365
12/16/2025

About James York:

James York serves as the Chief Commercial Officer and Head of Government Affairs at Molecular Testing Labs, where he leads the company’s mission to expand access to diagnostics and transform patient engagement with their health. With over a decade of leadership experience at the organization, James drives commercial strategy, strategic partnerships, business development, and market education, championing a consumer-centric approach to laboratory medicine. His work focuses on advancing transparency, affordability, and proactive health management by ensuring that individuals, regardless of their circumstances or geography, can benefit from timely diagnostic insights. James’ career spans exec...


How Beth McCombs and BD Are Using Connected Intelligence to Transform Patient Care
#364
12/15/2025

About Beth McCombs:

Elizabeth “Beth” McCombs is the executive vice president and chief technology officer of BD, where she leads the company’s global research and development organization. She oversees the full spectrum of innovation—from early-stage concept development to product launch—and ensures the continued advancement of BD’s existing portfolio. As a member of the BD Executive Leadership Team, she plays a central role in shaping the company’s long-term technology and growth strategy. Beth joined BD in 2019 as Senior Vice President of R&D for the BD Medical segment, co-leading portfolio strategy and major growth initiat...


How Priya Abani and AliveCor Are Bringing AI-Driven, Continuous Heart Care to Everyone
#362
12/11/2025

About Priya Abani:

Priya Abani is the CEO, president, and a board member at AliveCor, where she leads the company’s mission to advance patient-centric remote cardiac care using cutting-edge AI and machine learning. With over 20 years of experience driving innovation across global technology organizations, she has built and scaled high-performing teams, launched industry-shaping products, and forged strategic partnerships that accelerate growth. Her leadership has earned recognition across the health tech landscape, including being named one of The Healthcare Technology Report’s Top 50 Healthcare Technology CEOs of 2022. Priya also serves on the Board of Directors for Jacobs and...


How Web Golinkin and Babson Diagnostics Are Reinventing Blood Testing - One Finger at a Time
#363
12/10/2025

About Web Golinkin:

Web Golinkin is a seasoned healthcare executive, entrepreneur, and author with more than 35 years of leadership experience, including six CEO roles and three companies he co-founded. Over the last two decades, he has focused on expanding access to affordable, basic healthcare, establishing himself as a pioneer in both retail-based clinics and urgent care. His insights into the evolution of consumer-focused healthcare have been featured in The Wall Street Journal, Forbes, The Today Show, Fox Business, and numerous industry conferences. Web is also the author of Here Be Dragons, published by Forbes Books in 2024. His...


AI @ HLTH: AI-Powered Healthcare: From Hype to Measurable Impact
#361
12/09/2025

In this episode, host Sandy Vance sits down with someone who has been shaping the future of digital health long before AI became the headline Mike Serbinis, Founder and CEO of League.

League was built on a simple but ambitious idea: if companies like Netflix can instantly understand what we need next, why can’t healthcare do the same? Now, more than a decade into transforming the way people access and experience care, Mike joins Sandy to talk about how his team is helping organizations deliver truly personalized healthcare at scale.

Together, they explore Mike’s pa...


Seth Cohen on Why Financial Care Is the Next Frontier in Patient Experience
#360
12/08/2025

About Seth Cohen:

Seth Cohen is a seasoned business leader with a long record of driving growth across healthcare, technology, and finance. As president of Cedar, he leads strategy and execution for a fast-scaling health tech company, building on over a decade of leadership in the industry. He also serves on the boards of Firefly Health and previously served on the board of Castlight Health, reflecting his deep credibility in the healthcare ecosystem. Before joining Cedar, Seth co-founded OODA Health and served as its CEO, introducing innovative payment solutions to the market. His earlier career includes senior...


AI @ HLTH: AI Bubble or Breakthrough? Closing care gaps with AI
#359
12/05/2025

In this episode, host Sandy Vance sits with Adam Siskind from ZS, a global consulting and technology firm known for transforming data, science, and human ingenuity into real-world impact. With more than 13,000 employees across 35+ offices, ZS partners with companies to improve life and how we live it. Sandy and Adam dive into how AI and advanced analytics are reshaping operations, the insights coming out of ZS’s Future of Health Report, and what it will take to overcome lingering distrust in AI across healthcare. From predictions and concerns to practical advice for payers and providers, they explore whether we’re h...


How Lynne Nowak Is Using Clean, Connected Data to Eliminate Friction and Transform Patient Access
#358
12/05/2025

About Lynne Nowak:

Lynne Nowak, MD, is a seasoned physician executive and Chief Data and Analytics Officer with deep expertise at the intersection of clinical care, data, and technology. With 15 years of frontline experience as a board-certified internist and a decade leading large-scale data, interoperability, and clinical strategy initiatives, she has built a career transforming how information improves healthcare quality, access, and cost. She has overseen major enterprise investments, driven compliance with national interoperability standards, led advanced analytics and product development teams, and guided provider-focused digital solutions across complex organizations. Known for her high-energy, collaborative leadership style...


Ajay Gannerkote on How Genomics and Collaboration Are Accelerating the Future of Cancer Care
#356
12/04/2025

About Ajay Gannerkote:

Ajay Gannerkote is a global healthcare leader with deep experience spanning life sciences, medical devices, and healthcare services. Now serving as president of Integrated DNA Technologies (IDT), a Danaher company, he oversees the organization’s growth and strategic direction from Redwood City, California. Before IDT, he led Siemens Healthineers’ global ultrasound business as president and head, steering a complex, vertically integrated operation across more than 30 countries. Under his leadership, the business moved from negative growth and margins to strong, sustainable performance, becoming an industry leader in AI-driven clinical technology. 

Prior to that, he se...


How Dylan Papa and Zelis Are Modernizing Healthcare Payments Through Speed, Transparency, and Trust
#355
12/03/2025

About Dylan Papa:

Dylan Papa is a seasoned healthcare technology executive with more than a decade of leadership experience at Zelis, where he has played a central role in driving commercial growth, transformation, and data-driven strategy. Now serving as Senior Vice President of Commercial Growth, he brings a strong track record of expanding revenue, shaping organizational direction, and guiding high-impact initiatives across the payments and cost-management ecosystem. 

Throughout his tenure, Dylan has held progressive leadership roles spanning growth and transformation, payments transformation, business insights and analytics, and business solutions—each one sharpening his expertise at the...


AI @ HLTH: Moving Past Healthcare’s “Zombie Systems”
#357
12/02/2025

Introduction: 

In this episode, host Sandy Vance sits down with Joerg Schwarz, Senior Director of Industry Strategy & Solutions for Healthcare Interoperability at Infor, and Adam Luff, a healthcare technology executive and VP of Solution Consulting at Infor. Together, they take a fascinating look at the real-world state of healthcare data. Together, they unpack what AI is actually doing for the industry, why pulling meaningful information from existing systems is so challenging, and how proprietary schemas and non-queryable databases keep organizations stuck with costly “zombie systems.” 

They explore the promise of using AI to finally unlock that t...