The Pool Guy Podcast Show

Your hot tub can look crystal clear and still be one soak away from smelling “off.” We dig into the real reasons spa water goes sideways and what to do about it, starting with the question everyone asks: bromine vs chlorine. We talk through what bromine is great at in hot water, why bromamines don’t stink the way chloramines do, and the big catch that trips up most owners and techs: bromine disinfects, but it doesn’t oxidize the gunk we bring in on our skin.

From there we get specific about spa water chemistry and routines...

Your pool can be perfectly chlorinated and still feel like it’s fighting you every week, especially when pH keeps climbing for no obvious reason. We dig into one of the most useful “stability tools” in pool chemistry: borates. Along with industry expert Bob Lowry, we explain what it really means to add borates, why many pros treat them as a one-time addition, and how they help slow pH rise in pools with saltwater chlorine generators, spillovers, waterfalls, and other sources of aeration.

We also get practical about products and dosing. Boric acid tends to be the simple...

If you’ve been staring at the Bottom Feeder and the Shrimp Cleaner wondering which cordless pool vacuum actually belongs on your pool service route, I break it down in practical, technician-first terms. These are both pro-focused, battery-powered pool vacuums that skip cords and external pumps, so the real question isn’t “which is cooler” it’s which one makes you faster and more consistent across the kinds of pools you clean every week.

We get into the details that change your workflow: size and weight, cleaning path width, and how each unit handles steps, spas, fountains, and tight...

If you’ve ever converted a chlorine pool to salt and immediately regretted it, the problem usually isn’t the salt system. It’s the startup. We break down a practical, step-by-step salt pool startup process that helps you avoid the two headaches that wreck new installs: runaway pH and scale on the surface or inside the salt cell.

We start with timing, especially for new plaster, quartz, and pebble style finishes. Plaster keeps curing for months and creates heavy acid demand early on, so turning on a saltwater chlorine generator too soon can make pH control feel i...

A 3.8 rating can quietly kill your phone before you ever know why. When people search for a pool service, they do what we all do with restaurants and hotels: they sort by stars, skim a few reviews, and move on fast. That’s why your online reputation is not a vanity metric, it’s a lead generator or a lead blocker. 

We walk through the real-world choices customers make on Google and Yelp, and how a pool service business can earn trust before the first appointment. I share practical ways to get review momentum, including building a simpl...

Manual vacuuming is one of those “just part of the job” tasks that quietly eats your day, especially when you’re chasing fine dust that keeps slipping through a vac bag. I’m revisiting a tool that’s been getting a lot of attention from pool service pros: the Bottom Feeder and Shrimp Cleaner cartridge filter adapter. After about three months of real use, I walk through what’s actually different this time, why the older cartridge-style attempts never became daily drivers, and what the new threaded halo design changes in the field.

We get into the real-world p...

Your pool can look perfect and still be one bad day away from turning. We dig into the “normal vs not normal” moments that confuse pool owners and even trip up seasoned techs, starting with the big one: chlorine that disappears overnight. When free chlorine drops to zero in 24 hours, it’s rarely magic and usually chemistry. We talk through cyanuric acid (CYA) targets, intense UV exposure, early microalgae you can’t see yet, and why high phosphates can quietly increase chlorine demand so your pool can’t hold a residual.

Next, we tackle the most misunderstood red flag i...

Leaves don’t just clutter the surface; they choke flow, stall cleaners, and push water chemistry off a cliff. We tackle the leaf problem at the source, sharing the exact tools and tweaks that keep debris moving into capture zones before it ever sinks. From a return-mounted secondary skimmer that threads into a 1.5-inch return to modern solar-powered surface bots that roam all day, we break down what actually works, how to install it, and the small details that make the big difference.

We start with the PoolSkim approach: how to bias flow with restrictor eyeballs or a...

Stuck with a pool that reads sky-high stabilizer and can’t be drained? We break down a step-by-step plan to bring control back fast: how to verify overrange CYA with simple dilution tests, when to abandon trichlor, and the exact chlorine targets that keep algae at bay while CYA slowly falls. You’ll hear the practical math behind Bob Lowry’s 7.5 percent rule and a weekly dosing rhythm that works for a typical 15,000-gallon pool without expensive gimmicks.

We also tackle metal management with a clear take on copper testing. Need a quick yes/no? Strips are fine...

Bad days on the route don’t send a calendar invite; they just show up. We’re pulling back the curtain on the moments that derail a service day and the practical systems that stop them from turning into disasters. From a pool left in spa mode for a week to a heater cranked to 95 after a party, we break down why these problems hit so hard and how to build an insurance plan that keeps water clear and clients happy.

We walk through a party-proof prep plan that actually works: how to raise free chlorine without irri...

Ever been told, “You’re only here 15 minutes—why so much?” We pull back the curtain on what it truly costs to run a professional pool service and why a short visit doesn’t equal a small bill. From insurance layers to payroll math, this conversation gives you the numbers, the logic, and the language to price with confidence.

We start with the backbone of a mobile service business: commercial auto insurance and general liability. If you’re hauling chemicals or branded on the road, personal policies can fail you when it matters most. We dig into realistic pr...

The hardest pool problems aren’t always in the manual—they show up on the pad when the water won’t move, the lid won’t budge, and the cleaner sits still like a lawn ornament. We dig into the field fixes that save your day and your lungs, starting with the offline chlorinator that refuses to dissolve tablets. Learn how to open it safely, diagnose the clogged check valve elbow with the “little BB,” and stop hidden leaks by replacing brittle black tubing before it drains a pool dry. If you’ve ever fought a stuck lid, we explain why tr...

Prices are rising, but your margins don’t have to suffer. We share a straightforward playbook for pool service pros to raise rates with confidence, keep client trust, and improve the health of your route. It starts with two paths: a respectful, optional price increase letter that invites customers to accept a set monthly bump, and a universal increase that risks a little churn but often delivers a bigger annual lift. We walk through the exact language of the opt-in letter, why it works in competitive markets, and the real math behind acceptance rates, cancellations, and net profit.

White crust tracing your waterline or caking your spa spillway isn’t a mystery—it’s chemistry meeting heat and evaporation. We unpack what’s actually sticking to your tile, how to tell calcium carbonate from calcium silicate with a quick acid test, and why that difference changes everything for removal time, cost, and results. If you’ve ever cleaned for hours only to see the ring return, this is your field guide to fixing the source and not just the symptom.

We start with the real drivers: LSI balance, high pH and alkalinity, rising water temperature, and hard f...

A clean pool should never cost a pair of lungs or a blown-up skimmer. We take you straight into the chemistry that turns everyday products into hazards—how waterlogged trichlor creates choking fumes, why a puck in the skimmer sends an acid slug through your heater, and the exact mixes that can explode with shocking force. With clear examples from the field and a sobering real-world fatality, we unpack what causes these reactions and show you how small changes in habit prevent big emergencies.

We break down the most dangerous pairings—trichlor with cal hypo, trichlor with liqu...

When fuel prices climb and headlines turn gloomy, every pallet of chemicals, o-rings, and test kits you buy gets more expensive—and that cost lands squarely on your route. We peel back the layers of how inflation really moves through suppliers, distributors, and delivery trucks to your invoice, then lay out a calm, practical plan to protect your margins without torching hard-won client trust.

We start by mapping the signals: oil spikes push freight costs up, distributors pass those increases on, and chemical prices rarely fall once they rise. Pulling from the hard lessons of 2008 and the un...

Ever wonder why your pool still looks hazy even after a long vacuum session? We unpack the tiny measurements that control big results: microns, which decide what your filter or cleaner can actually catch, and parts per million, which reveals how little chemical is truly in the water. With clear examples and real‑world comparisons, we connect the dots between filtration performance and precise dosing, so you can stop guessing and start dialing in clarity.

We break down filtration by what it really removes. Sand typically captures 25–30 microns, cartridge around 10–20, and DE as fine as 1–3. That matters because...

Want your spa hot in 25 minutes or your pool warm all season without crushing bills? We break down the real differences between gas heaters and heat pumps so you can pick with confidence. From wiring needs and gas line runs to BTU sizing and actual heat-up times, we translate specs into clear choices you can act on.

We start with the basics: why a gas heater delivers instant, on-demand heat while a heat pump pulls warmth from the air with far better efficiency. Then we look at the hidden costs of switching—dedicated 230-volt runs for heat pu...

Growth sounds glamorous until the math, the hiring headache, and your calendar disagree. We dig into the real choices pool pros face: stay a sharp, profitable single poler or build a team and chase scale. Along the way, we unpack why the labor market has shifted toward gig work, how rising wages squeeze entry-level hiring, and what that means for route capacity, pricing, and your stress level.

I share the quiet obstacles that keep owners from adding a first tech—payroll setup, workers’ comp, trucks, scripts for client handoffs—and the fear that a new hire might walk...

Black algae has a way of making even well‑kept pools look defeated. We dig into what it really is—cyanobacteria protected by a stubborn biofilm—why it laughs at normal chlorine levels, and how it burrows into plaster and Pebble Tec where a quick brush won’t touch the root. If you’ve spotted dime‑size black dots that keep coming back, this is your field guide to taking control without trashing your finish.

We share a step‑by‑step plan that starts with breaking the biofilm using the right tools: a small stainless steel brush for plaster and...

Tired of DE cleanings that turn into all-day projects and callbacks? We dive straight into the realities of servicing DE filters on a busy pool route and share a field-tested system that saves time, protects your back, and stops fresh powder from blowing straight back into the pool. If you’ve ever rebuilt a vertical grid assembly on a hot driveway and questioned your life choices, this one’s for you.

We start with the essentials: how DE captures down to about 3 microns and why that pristine clarity comes with real trade-offs. Then we map the filter land...

Dust doesn’t just cloud water; it wrecks schedules, clogs filters, and turns simple visits into expensive marathons. We break down three battle-tested ways to remove heavy dirt loads without touching the customer’s equipment, so you protect pumps, save water, and finish faster. 

First, we put the Advantage Portivac 2.0 under the microscope. With a 1.5 HP pump and a 150 sq ft cartridge, this cart lets you vacuum to waste or safely recirculate back into the pool, keeping thousands of gallons on site across a season. It even doubles as temporary circulation when a pad is down. We outli...

Ever run your hand across pool coping and feel sandpaper? That texture tells a story about water that’s either starving for calcium or dumping it everywhere. We take you inside the Langelier Saturation Index—the tool that predicts whether your water will corrode metal and etch plaster or lay down crunchy scale on tile, heaters, and salt cells—and show you how to control it with confidence.

We start by anchoring the basics: calcium hardness sets the foundation, temperature shifts the baseline, and pH is your steering wheel. With live number walkthroughs, we show how a single...

Fighting red eyes, cloudy water, or scale that keeps coming back? We unpack the exact chemistry that drives pool comfort and clarity, then give you a simple plan to control pH without wrecking alkalinity. You’ll learn why total alkalinity is the true pH buffer, how cyanuric acid and borates play supporting roles, and when to pick borax, baking soda, or muriatic acid to get fast, stable results.

We start with the essentials: what pH means for swimmer comfort, equipment protection, and chlorine strength. From there, we explain how high alkalinity blunts acid and traps you with ri...

Your pool isn’t misbehaving—your targets are. We take you past vague “ideal ranges” and into precise numbers that keep water clear, equipment protected, and algae out for good. Starting with the seven essentials—pH, total alkalinity, calcium hardness, temperature, TDS, cyanuric acid, and measured chlorine—we explain how each parameter supports the others and how to prevent scale or corrosion using the Langelier Saturation Index. You’ll hear why a steady pH of 7.5 and TA near 90 ppm form a stable base, how calcium should match your surface, and when TDS matters in both standard and saltwater pools.

The r...

Sunlight, strength, and shelf life decide whether your chlorine dollars deliver crystal water or fade by Friday. We unpack the real-world playbook for using liquid chlorine (sodium hypochlorite) as a primary sanitizer—what it is, how strong it should be, and why pairing it with the right stabilizer keeps free chlorine steady all week.

We start by clarifying the difference between commercial-grade liquid chlorine at 10 to 12.5 percent and household bleach at 5 to 8.25 percent. Then we get practical: how regional supply chains affect price and potency, why UV burns through unstabilized chlorine without 30 to 80 ppm of cyanuric acid, an...

Tired of pool rules that don’t add up? We peel back the layers on the industry’s most persistent myths and replace them with chemistry you can trust. From the “acid column” idea to the belief that liquid chlorine always drives pH sky high, we show where the logic sounds right and why the science says otherwise. You’ll learn how acid truly mixes on contact, why slugging can scar plaster and vinyl, and how to dose safely using circulation to your advantage.

We also tackle the big one: “chlorine lock.” Chlorine isn’t trapped; it’s either free, com...

Chlorine keeps vanishing, the water looks fine, and your test kit keeps gaslighting you. We’ve all been there, and the fix isn’t “just add more.” I walk through the real reasons a chlorine pool refuses to hold a residual and the exact order to solve them: restore flow, clear the water, set cyanuric acid in the sweet spot, and only then fine-tune sanitizer. You’ll hear why torn DE grids, clogged cartridges, and starved runtime quietly turn your pool into a chlorine sink — and how a simple filter service can flip the script in 24 hours.

From there...

Chlorine at zero and a control panel full of mixed messages can make any pool owner or service pro feel stuck. We break the problem apart step by step so you can restore steady saltwater chlorination with confidence, starting with the most common culprits and moving into the hidden faults that waste time and chemicals.

We start at the cell, explaining how thin scale films quietly choke production long before a “clean cell” warning appears, and the right acid‑wash ratios that protect plates. Then we put the panel’s salinity reading to the test with a handheld...

Tired of chasing the “perfect” pool water tester that does it all? We unpack the trade-offs behind the most trusted tools on a pro’s truck and show how to build a smarter testing system that saves time, reduces cost, and delivers accurate, defensible results.

First, we put the Lamotte SpinTouch under the microscope. It’s blazing fast and highly accurate across a wide panel of factors, making it ideal for commercial pools, startups, and tough problem jobs. We talk candidly about the price of the unit, single-use discs, and why it’s better as a specialty instrument...

Algae looks small, but it’s a budget killer. We pull back the curtain on how blooms steal minutes, erode customer trust, and rack up chemical costs across a route—and then we share a prevention playbook that keeps water clear and margins strong. From the real science behind sanitizer strength to practical field tactics, this episode is built to save you time and money while earning client confidence.

We start with the problem behind the problem: why algae shows up even when your free chlorine reads “good.” Using Bob Lowry’s guideline, we explain how cyanuric acid sets...

What if your “quick shock” could bleach a liner, stain a step, or even trigger an explosive reaction in your feeder? We take a hard, practical look at calcium hypochlorite—cal hypo—and share how pros use it for powerful oxidation without piling on cyanuric acid. From real-world dosing to regional water chemistry, we map the choices that keep your pool clean and your surfaces safe.

We start with clarity on strength: why 73 to 78 percent cal hypo nearly matches a gallon of 12.5 percent liquid chlorine by output, and when that field rule of thumb—one pound to one gallon...

Big bather load on the calendar and worried about cloudy water, itchy eyes, or a long recovery the next day? We brought in legendary chemist and educator Bob Lowry to map out a clean, simple plan that keeps your water clear and your sanity intact. 

We start with the pre-party checklist: raise free chlorine a few ppm, add a measured dose of non-chlorine oxidizer, and keep the pump and filter running. Then comes the sleeper tactic that saves the most money and headache—pre-swim rinsing. Bob explains why sunscreen, deodorant, and lotions burn through sanitizer in the fir...

Think evaporation lowers cyanuric acid? Think again. We open the cover on persistent pool myths with help from the late Bob Lowry’s clear, data-driven explanations, and show how small assumptions can create big chemistry problems over a season.

First, we break down why CYA never leaves with evaporation—only pure water does. That means every trichlor tablet quietly stacks CYA week after week, often hitting 100 to 150 ppm in a single swimming season. We compare sanitizer byproducts in plain terms: trichlor and dichlor raise CYA, liquid chlorine nudges TDS via salt, and cal hypo increases calcium. You’ll hea...

A black stain appears the moment cal hypo hits the floor—panic sets in. We unpack why that stain isn’t a new disaster but copper changing form, and how to turn a scary moment into a clean, controlled fix. With guidance from Bob Lowry, we break down the chemistry that matters, the tools that actually remove metals, and the habits that keep stains from returning.

We start with the copper story: how copper sulfate hides in plain sight until oxidation turns it into black copper oxide, and why ascorbic acid can lift the look without solving the...

The way we treat pool water is changing fast, and for good reason. Drought cycles, shrinking reservoirs, and tighter local rules are pushing the industry to prove it can deliver joy and safety while using far less water. We brought water expert Terry Arko back to chart a practical, field-tested path: smarter filtration, measured backwashing, proactive partial drains, and chemistry that prevents waste before it starts.

We start with the history many of us lived through—hosing decks, routine backwashes, full drains every few years—and track how modern droughts shifted the spotlight onto pools. Terry breaks down...

The best pool chemistry advice is the kind you can use on your next route. We sit down with Terry Arco to share how Bob Lowry’s teachings are being refined into fast, field-ready training for residential service pros, plus a major update to the IPSA manuals that shaped a generation of technicians. If you’ve ever held chlorine at 3 ppm and still fought algae, or watched CYA granules sit on the floor in cold water, this walkthrough connects the dots between LSI, stabilizer, and free chlorine in a way that saves time and reduces callbacks.

Terry expl...

Ready to make 2026 the year your route runs smoother, faster, and with less strain? We’re sharing the exact tools that pay you back in minutes saved and backs spared, plus how to pick the right version for your truck, your clients, and your local conditions.

We start with the true workhorse: your pole. Carbon fiber has become the smartest upgrade for daily service thanks to its lighter weight, stiffness, and durability. You’ll hear how Primate’s vertical lever locks and 3-piece reach let you cover most pools from one side while fitting comfortably in short beds...

Ready to land commercial pool accounts without racing to the bottom on price? We break down exactly how to win bids with HOAs, apartments, and hotels while protecting your margins, your time, and your sanity. From first contact to long-term retention, this is a step-by-step guide to building a profitable commercial line that doesn’t drain your residential route.

We start with how decision-making works behind the scenes: HOAs need multiple bids, boards are volunteer-led, and property managers value reliable partners who make their jobs easier. You’ll learn why a concise, one-page proposal beats a 20-page pack...

Confusion is expensive. We walk through the simple service agreements and targeted waivers that keep your pool business protected when jobs get messy, from green pool rescues to acid washes that carry real surface risk. Instead of relying on verbal promises, we show how a one-page agreement sets clear expectations, defines what’s included, and outlines billing, weather exemptions, and vacation pauses so surprises don’t turn into cancellations or chargebacks.

Green pools are a mystery until they clear, which is why a dedicated waiver matters. We break down language that covers pre-existing stains, partial stain removal, equi...