Manager on a Mission

After failing to become a professional basketball player in Australia, Chris March took a leap that would define the next 16 years of his life—and his entire leadership philosophy. What started as a rite of passage trip to London became a career spanning three continents, multiple industries, and a deep understanding of what middle managers really need to thrive in "the squeeze."

In this conversation, Chris shares his journey from Sydney to London to Vancouver to Toronto and finally back home, revealing how each bold move taught him that growth comes from putting yourself in slightly uncomfortable po...

Something fundamental is broken in how we approach leadership when only 19% of employees trust their company's leadership and engagement hovers around 20-30%. Sébastien Page, Chief Investment Officer at T. Rowe Price and author of The Psychology of Leadership, brings 25 years of money management experience and deep psychological research to explain why our narrow focus on goal achievement might actually be killing both performance and engagement.

Drawing from sports psychology, Sébastien introduces the critical distinction between ego mindset (focused on KPIs, rankings, and external validation) and mastery mindset (focused on improvement for its own sake). While or...

What if everything we've been taught about goal-setting is fundamentally wrong for the work we actually do today? In today’s episode, Radhika Dutt, author of Radical Product Thinking, makes the case that traditional goal-setting methodologies are solving a 1940s problem and aren’t helping organizations deliver their best work anymore - and haven’t been for decades. 

What worked for repetitive assembly line tasks simply doesn't translate to today's creative problem-solving environment.

The research is clear: goal-setting excels when there's one right way to do something (like crunches at the gym), but fails spectacularly when ap...

What makes the difference between organizations that consistently execute their strategies and those that constantly struggle? According to Philipp Schett, it often comes down to how they set and manage their goals.

When Philipp Schett moved from Germany to Silicon Valley as an innovation scout for T-Mobile, he expected to find radically different ideas. Instead, he discovered something more powerful: the ideas were similar, but the execution was transformative. The key difference? How organizations set and manage their goals.

In today’s conversation, Philipp shares insights from implementing OKRs (Objectives and Key Results) at hundreds of...

On October 28, 2025, 14,000 Amazon employees discovered they'd lost their jobs via text message. CEO Andy Jassy claimed it wasn't about money or AI—it was about "culture." His 2024 compensation? Over $40 million.

In this episode we’re looking at the truth behind Amazon's massive layoffs, revealing how they’re using culture and innovation as an excuse. How can you claim to care about culture when your actions repeatedly tank your company's morale? And how can you claim “innovation” when you’re following the 40-year old playbook of Jack Welch - the CEO with the now-questionable legacy who made “downsizing” a household word...

Featuring an Episode of Embrace Your Value - with Jen Anderson and Kristin Burris. Embrace Your Value combines the wisdom of therapy with the empowerment of coaching to help you unlock your worth and take control of your life. 

In this episode of Embrace Your Value, Jen and Kristen sit down with Tosca Fasso, a former Fortune 100 executive turned author, podcaster, and entrepreneur. Tosca shares her journey from climbing the corporate ladder as an admin assistant to becoming a Wall Street executive, and her ultimate decision to leave corporate America. She discusses the challenges and transformations she e...

In this episode C-Suite Advisor, Jonathan Bennett, shares his approach to working with executive leaders, starting with the question "what feels heavy?" to get past surface-level issues. We explore the story of a leader who thought she had a leadership problem when she actually had a business model problem, and discuss why asking "what have you already tried?" prevents you from solving the wrong problem.

Jonathan breaks down the differences between coaching, consulting, and mentoring (something I honestly had never thought about previously) explains the three levels of accountability that exist in healthy organizations, and reveals why...

Why do we dismiss the skills that come naturally to us? That's just one of the questions we explore with Brianca Johnson, Strategic Brand and Business Consultant, in this episode. Brianca shares her path from working on political campaigns to building a consulting business that helps women leverage their corporate expertise into consulting roles.

We discuss why women minimize their natural talents, how to prove your expertise by documenting quantitative and qualitative results, and why everyone has a unique "fingerprint" in how they work. Brianca explains the importance of developing frameworks that deliver consistent results, tackles the...

After climbing Mount Kilimanjaro at age 50, John Donnelly - a seasoned mortgage professional - found himself somewhat unexpectedly on a thought leadership trajectory. In today’s episode, John and I discuss leadership in unexpected places, the power of listening, creating your personal board of directors, and how taking action - even when you don't know where it leads - can reveal a deeper purpose. 

We dive into why leadership matters in real estate transactions and every industry, and explore listening as a superpower using John's "WAIT" acronym (Why Am I Talking). John shares his concept of creating a p...

What if you don’t want to just “survive” in your career? What if there’s something else? That’s exactly what we’ll be covering more of in this new era of Manager on a Mission. Of course we’re still talking about how to be a great manager in difficult environments. But we're also exploring what happens when talented people decide there's another path: building something new.

This season we’ll be sharing more post-corporate stories and second acts. It’s not about telling everyone to leave their jobs, but about expanding what's possible. And while we’ll have m...

Today’s episode is exactly what we need for hard times when it seems like good people can’t finish first. My guest is an author, thought leader and visionary who proves every day that principled leadership isn’t just possible but actually drives results. 

I’m so excited to introduce Irma Neal, who has navigated everything from being the actual Deputy Mayor of Indianapolis to corporate executive positions to building multiple successful businesses, all while maintaining her core principles and beliefs. Irma shares how she identifies and handles people who thrive on chaos, why she always looks at...

Many of us secretly (or not so secretly) believe that being successful means being boring, safe, and having basically no fun at work. But if you scratch beneath the surface, you’ll probably remember a few shining moments where you were having a great time AND doing some of the best work of your life. My guest, Todd Schuchart, is all about creating these moments for himself and his teams. 

Sure, you aren’t going to love everything about your work, but why is it inevitable that we accept environments that squeeze the creativity and humanity out of ta...

Conventional wisdom often says that leadership is about having all the answers. But I’d argue that today’s business world requires the opposite: the skill and comfort to ask the right questions and help teams navigate change and ambiguity.

If you’re a leader, I implore you to ask yourself: when was the last time you helped someone see a "failure" as an iteration? Or created space for your team to actually innovate instead of just survive?

In this episode, we explore these questions with adaptive leadership coach Valerie Sandjivy, who challenges us to find h...

Remember Six Sigma? Before you say “no” and feel super smug that you never had to deal with it, how about Lean UX or Agile? And do you remember how much more awesome work became after your company rolled those out? No? Me either. 

I know it’s more complicated than that. And maybe some things did improve in some ways. But I have to ask: why do companies insist on chasing trendy, expensive, complicated workflow and productivity overhauls when we already know some very simple things corporations COULD do to truly improve productivity, innovation, and even employe...

Featuring an episode of SheThrives - Influencing women to rise above fear, build self esteem and THRIVE in all areas of their lives. With Lori Murphy.

Join Tosca and Lori as they talk about Tosca’s mission of creating a safe and healthy work environment.

Tosca is a former Fortune 100 executive on a mission to rework the workplace by putting people first. After snagging her first management role at age 25, she knew that creating a vision with a team, coaching them to succeed, and building a culture where team members actually liked and respected each ot...

Is emotional abuse just part of the deal when you work in corporate America? In this episode, we’re talking about the unspoken contract that many of us have accepted at work: that we have to tolerate being treated badly in exchange for a paycheck. 

And yes, the title of this episode references Don Draper's infamous line from Mad Men. As a former ad agency copywriter when the legendary show was on the air, I certainly didn’t enjoy working for people who treated me and my team members badly, yet I admit to pretty much buying into...

Are you an overachiever who struggles to find joy in your work? Or maybe you feel like quitting your job but you really can’t afford to make that move. Either way, you need to hear this conversation with Tracy LaLonde.

Tracy brings over 30 years of experience in training and development across high-tech consulting and legal industries. And in this conversation, she shares her journey from burnout (traveling 40 weeks a year to three cities a week!) to becoming a trust expert and "joychiever" (that’s right: joy + achiever).

Tracy explains how high achievers and burnout cand...

Are CEOs actually using data when making return-to-office decisions? Come on, you know the answer. (No, they aren't.) In today’s episode I'm taking on the worst corner-office offenders in the corporate world who are mandating returns to office with flawed logic, hypocrisy, and tone-deaf policies.

This episode was inspired by Jamie Dimon of JP Morgan Chase, who declared at a town hall early in 2025 that remote work "simply doesn't work" for creativity and decision-making—with no data to back his claims. It got me wondering why so many CEOs who usually pride themselves on being "data-driven" and...

This whole episode is full of a-ha moments, those things that make you stop your usual routine and question if you’re doing everything you were meant to do with your life. It’s full of thought-provoking questions, like: did your 6-year old self already have the answer to who you really are? Or are you a closet changemaker? And how do you make a PIVOT?

Dr. Taryn Fletcher is coach, author, and educator who's on a mission to empower one million (or more!) humans to boldly pivot into the leaders they want to be. We explore how...

Can your career be completely layoff-proof? Probably not. But can you do more than just worry about a layoff happening to you? Heck, yeah, and in this episode my guest shares some of her best strategies for protecting and advancing your career with you. Nicole Miles is a Certified Career Coach, founder of HerCareerStrategist and former Global Recruiting Leader at Tesla, and she brings over 20 years of corporate experience from all sides of the career equation.

I’ve been a recruiter and hiring manager in my corporate career, and Nicole even schooled me on a few things, in...

Wait, what’s wrong with vulnerability? And are we really talking about cosmology and poetry on this podcast? Yes, today’s episode is a bit different from our usual fare here at Manager on a Mission. My guest is Conner Kees - author, acupuncturist, and interfaith minister. In this convo, we explore why traditional notions of vulnerability in leadership might be missing the mark, and how radical authenticity offers a more powerful path forward. We even talk about what it truly means to trust yourself and let go of the controlling mindset that keeps many leaders from their full pote...

Recent data from Gallup's State of the Global Workplace report reveals that 76% of workers experience burnout at least sometimes, with 28% reporting they feel burned out "very often" or "always." The financial impact is staggering - employee burnout costs companies over $320 billion globally in turnover and lost productivity.

In this episode, we explore how toxic management behaviors have become normalized in workplace culture and then take a look what we can do to create positive change. We dive deep into why toxic bosses may not even realize they're toxic, how harmful behaviors get reframed as workplace virtues, and...

The evidence is clear: rigid RTO policies and stack ranking systems are failing modern teams. But there are some innovative companies embracing flexibility and trust. And they are thriving. In this episode, we contrast outdated "Factory Floor Management" and more innovative, modern approaches, including my own “Lead Like a Landscape Architect” approach.

We take a look at recent studies that provide the proof that flexible work supports creativity and productivity, including research from Owl Labs that reveals that 62% of workers aged 22-65 report higher productivity when working remotely. The financial impact is equally significant, with companies saving appr...

(This episode features three special guests: my birds Nacho, Goochie, and Smokey who were in the hotel room with me when I recorded this due to Southern California wildfire evacuations.) 

Get my book, Not Safe for Work

A 1:1 meeting may sound basic, but it can absolutely transform how you and your team work together.

If your 1:1s are supportive, consistent, and positive, your team has a much better chance of being healthy and happy. On the other hand, if they’re not those things, bad 1:1s can damage your relationship with your employees - m...

Did you know that almost 80% of people have experienced imposter syndrome at some point? According to the American Psychological Association, people with imposter syndrome live with the ongoing fear that they’re going to be unmasked as being incompetent and unable to perform according to expectations. When you boil it down, imposter syndrome is a combination of constant inner judgment and the underlying belief that we are just not good enough.

Before doing research, I assumed that imposter syndrome is experienced mostly by women. But that's not exactly correct. In this episode, I cover who is most li...

I know you listen to this podcast at least in part because you believe everyone should have dignity in their work. But do you also like chocolate? If you’re wondering what those two things have to do with each other you’re going to have to check out this conversation with Dr. Aurora Dawn Benton!

Aurora is Founder and Chief Change Agent of Astrapto LLC, which exists to advance positive impact in the workplace. Her passion is to make sustainability practical and approachable for people whose main job is not sustainability, but who have a passion to i...

In this episode, I read a section from my book on leading with vision. Many leaders think “having a vision” is a luxury, or even just a waste of time. But every team needs one - especially when you feel like you don’t have time for one. Yes, even your team.

A vision is more than just goals and objectives. It’s a way for you and your team to identify the “why” behind what you do and map out a path for the future. Is your work too boring and basic for a vision? Nope. I can pretty...

What's the connection between why HR is getting a bad rap and why some employees don't want to be managers? Listen as Megan Wheeler and I try to unravel this tough question and talk about leading with curiosity and questions instead of making assumptions.

Megan is a former coworker of mine from my design agency days in Brooklyn. She is the founder of Spoken,  a consultancy dedicated to helping leaders and teams achieve meaningful growth. Megan has over 15 years of global experience and a Master’s in Industrial-Organizational Psychology. As you’ll hear in this episode, she combi...

For a change of pace, I'm excited to read to you from my book, NSFW (Not Safe for Work) - A good manager's guide to better-feeling work in a toxic culture. In this episode I'm going to share little bit of Chapter 5: Lead and Inspire or Get Out of the Way - the section called “Sticks and Stones.”

Spoiler: It’s about words. Well, it’s about phrases - some of my least favorite phrases, because I think they point fingers at and shame employees in an unfair and outsized way. And I think managers can do better...

Forbes reports that the tech industry has laid off more than 124,000 workers in 2024 alone. Layoffs are a massive problem and source of strife and low morale - not just for those laid off, but for those who remain. But this episode isn’t about layoffs. Well, it’s not JUST about layoffs. 

Layoffs are a symptom. Lower salaries and less frequent raises are a symptom. Having less power and leverage in job offer negotiation - also a symptom. Of what? Mergers. In this episode we’ll be talking about how mergers cause layoffs - and how to protect...

A lot of us have dreamed of - or even dabbled in - entrepreneurship at some point. But you probably have so many questions, like: How do you make the transition? What if your initial business strategy needs to change?  How do you handle all the technology and platforms?  

Well you found the right episode of Manager on a Mission, because our guest has the answers. Diane Lam comes from the corporate world, more specifically operations, and finance operations at that! In her business as an operations strategist she has been featured in Forbes, Bloomberg, Business Insider and...

I’m not an economist, a historian, or a philosopher. But when I started putting out podcasts and writing my book, I had to go outside of my comfort zone in order to develop a sense of context, as well as a more informed opinion, on what is happening for employees and why in so many cases it feels so wrong. 

In this episode, I interview some real experts - Paul Knowlton and Aaron Hedges, authors of the book, "Better Capitalism - Jesus, Adam Smith, Ayn Rand, and MLK Jr. on moving from plantation to partnership economics." Tha...

I recorded my first podcast as a guest on Friday. I was so excited, but afterward I didn't celebrate or rest. No, instead I worried. I worried about everything I said that might have been offensive. I was terrified and ashamed that when the episode came out, I would come across as too angry, too negative, too opinionated.

Why?

That's exactly what we'll explore in this short little episode: how in order to survive and even have a chance at thriving in Corporate America, most of us have to deny our bad days and show...

Whether entrepreneurialism is burning inside you or is something you've never allowed yourself to consider, Steph Sheldon shares her wisdom about the creative process and finding your voice. Yes, even in a corporate job.

Steph is the talent behind my top-to-bottom rebrand - from this podcast name and artwork, to my new site, and all those photos I've been using on the socials. In this episode we talk about how to find your authentic voice, honor what your body is telling you, and build a business foundation.

Steph shares the concept of "unstructing," a counter...

Sometimes it feels like nothing you do matters as a manager, unless maybe you're the CEO. You can't hire the people you need to hire, you can't get the software your team needs, and you can't get them the raises they deserve. It feels like no matter what you do, you just can’t make a difference.

What if i told you you don’t need to fix everything and you could still improve the lives of your team? And what if you could do it without getting approval of budget dollars from your manager? What if it w...

In the first episode of Season 2, we look at how management is stuck in the 90s and hasn’t kept pace with the challenges that employees are dealing with at work, like how quickly priorities change, how ambiguous projects can be, and how much more complexity employees face as far as office politics, layoffs, and far-flung coworkers in multiple time zones. 

Old-school managers are shortchanging their team members by holding on to past ideas of what management looks like, instead of what is required to lead today - not just procedural things like how we assign work but...

For the final episode of our first season, we’re doing something a little bit different. I asked you to send me questions, and now I'm sharing my best answers regarding:

Thank you so much for listening to th...

Brian Walch is a coach, consultant, and speaker who helps organizations develop their managers and build best-in-class management cultures. He is the owner of Shiftfocus Coaching and Consulting, where he provides services to help empower managers to lead themselves, their teams, and their organizations. 

In this episode, Brian and Tosca talk about management culture and what to do when organizations don't support managers, as well as how easing new managers into their roles is like getting into a kayak.

Brian shares why he's passionate about ensuring that managers get the support they need to succeed, i...

The #1 barrier to productivity isn't remote work, or RTO policies, or even mass layoffs. It's meetings. As more and more employees struggle to complete their actual work, why is the tyranny of meetings not just tolerated but expected in Corporate America? 

The recent Atlassian Workplace Woes survey about meetings validated everything I had been feeling about meetings before I left my corporate job: they're largely ineffective, they waste time and energy, and they make it hard to complete the work that is supposed to matter. They're also a symptom of a larger problem: control and fear of m...

Dina Berman is a 30 year agency veteran, San Francisco native, and recovering ‘good girl’ who leveraged her mastery as a middle child and her love of commercials into a career in advertising with a focus in Account Management. She is Head of Account and Project Management at wello, Wells Fargo’s creative agency where she’s also a member of the Leadership Team. For the past 6 years Dina has been working on her own transformation as a leader, with a focus on mindful leadership. 

In this episode, Dina and Tosca talk about the differences between toxic positivity and influ...