The GIG Podcast

10 Episodes
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By: Golf Industry Guru

Are you ready to learn from the world's greatest golf & hospitality industry leaders? This is The GIG Podcast from Golf Industry Guru, and we feature some of the most innovative and brilliant golf industry leaders, trainers, consultants, and operators who willingly share their experiences, wisdom, and best practices to help you and your club be better. The GIG Podcast is perfect for any type of golf facility anywhere in the world and is loaded with information and educational content that will benefit Owners, General Managers, Superintendents, Directors of Golf, F&B Managers, Chefs, Sales & Marketing Managers, Financial Controllers, Front-Line Golf...

Secrets to Crisis-Proof Your Golf Club
#11
02/01/2024

Do you want to revolutionize the way crisis management is handled in your club and improve communication? Get ready to uncover solutions that will enhance crisis management and communication within your club. Get ready to amplify your crisis management abilities and effectively communicate within your club.

Our special guest is Corey Saban.

Corey Saban is an Emmy-nominated journalist and crisis management expert with years of experience in the club industry. As the founder of CS Media Works, Corey focuses on providing leadership and communication guidance to clubs, emphasizing the significance of crisis management, effective communication...


Addressing Golf's Diversity and Accessibility Barriers
#10
12/14/2023

Join us as we delve into the world of golf with Nacho Giraldo, a philanthropist and advocate for Park Golf. Park Golf is an exciting initiative to bring the game of golf to new generations of young golfers. Park Golf will give kids an opportunity to experience the thrill of golf by breaking the barriers of access, cost, time, and intimidation. 

 

On this episode of the GIG Podcast, discover the barriers to golf participation and the innovative solutions needed, but be prepared for a shocking revelation that leaves the future of the game in uncertainty. Tu...


Breaking Down Barriers: Strategies For Promoting Inclusivity In Golf with Todd Kierstead & Jeremey MacRae
#9
06/16/2023

The importance of inclusivity in the golf industry cannot be overstated. Fostering an inclusive environment is not only important when trying to be an employer of choice, but it also helps to create a welcoming atmosphere that allows all individuals to enjoy and participate in the sport. By promoting inclusivity, clubs can inspire positive change and ensure that everyone, regardless of their ability, has an opportunity to connect, learn and grow through the game and business of golf. From Todd Kierstead's and Jeremey MacRae's perspective, inclusivity is the right thing to do for both ethical and practical reasons. Todd...


Leading With The Conclusion with Colin Cox
#8
02/13/2023

Does any of this feel familiar?

 

You’re frustrated from constantly having to repeat yourself and not being understood.  You have anxiety from not being able to effectively express your ideas and having them fall on deaf ears.  You feel powerlessness from trying different tactics to communicate your message, and not seeing the results you desire.

 

In a world of quick gratification, it can be difficult to effectively communicate as a leader. Poor communication can lead to confusion, frustration, and even discord in the workplace. Colin Cox, a leadership coach, knows all to...


Unlocking HR Insights For The Golf Industry with Robin Turnill
#7
02/06/2023

As employers in the hospitality industry, it can be hard to find and retain employees and doing so is essential for any hospitality-based business to succeed. It can also be difficult to create a workplace environment that is inviting and enjoyable for all team members.

 

On this episode of The GIG Podcast, James sits down with Robin Turnill, Founder & Managing Consultant of Pivot HR Services. Robin is an HR expert with experience in the golf and hospitality industry and has been working in the field of HR for over 20 years. Tune in as Robin shares h...


Creating Magical Memories & Moments For Members with Ben Lorenzen
#6
01/30/2023

On this episode of The GIG Podcast, we are talking to Ben Lorenzen, the Creative Director, Chief Memory Officer, and Director of Vibe at Champions Run in Omaha, NE. Ben has been in the club industry for nearly a decade and has also become a popular public speaker where his purpose is to inspire people to be greater than they thought they could ever be!

 

On this episode, Ben shares his unique approach to club marketing which is based on creating magical moments and memories for members, as well as understanding how to successfully communicate w...


From Club Manager to Consultant Guru with Tom Wallace
#5
01/23/2023

Would you believe that the Club Management industry is one of the most challenging and difficult industries to succeed in? It takes a special type of person to thrive, and Tom Wallace is one of those people. With a career that spans from a young 14-year-old shoe shiner to his current role as a partner at one of the most respected consulting firms in the golf industry, Tom Wallace has seen it all.

 

On this episode of The GIG Podcast, Tom reveals his secrets to success and how he has successfully transitioned from a club m...


How Everyday Leaders Build Irresistible Brands With Gair Maxwell
#4
01/16/2023

Are you a club manager struggling to create an irresistible brand for your facility? If so, you’re not alone. With an estimated 38,000 golf courses on the planet, it’s difficult to differentiate yourself and capture your customer’s attention. On this episode of The GIG Podcast, we sit down with Gair Maxwell, a storyteller brand strategist and self-described history junkie who has shared speaking stages with icons such as Richard Branson and Gene Simmons. His book, BIG LITTLE LEGENDS, explores how everyday leaders build irresistible brands. Be sure to tune in as Gair shares his strategies for creating an unf...


Creating A Culture Of Safety: A Must For Golf Clubs
#3
01/06/2023

Are you looking for ways to make your golf club the safest place it can be for your employees, members, and guests? Safety and compliance are often overlooked components of running a successful golf club, yet they are essential - and Ben Gibson of The Toolbox Team knows this better than anyone.

On this episode of The GIG Podcast, Ben Gibson explains the importance of safety and compliance within the golf industry and how The Toolbox Team is helping golf clubs around the globe create a culture of safety and compliance. With his extensive background in management...


Innovation in the Golf Industry: A Conversation with Leonard Gendron
#2
11/01/2022

Does any of this sound familiar? You're trying to increase inclusivity/eco-friendliness/year-round operations in your golf business, but you're not seeing results. You've been told to take action X, but it's just not working and you're feeling the pain?

 

On this episode of the GIG Podcast, innovative golf course owner and operator, Leonard Gendron, shares his secrets to success in attracting new business, becoming eco-friendly, and making his course a community hub.

 

"I think that for us here anyway, I think it's really about the leadership. So, it kind of...