To Catch a Fraudster
To Catch a Fraudster is a podcast for eCommerce merchants and enterprise security professionals who dream of vengeance on the thieves, hackers, and con artists stealing their revenue and customer data. Merchant Fraud Journal interviews the entrepreneurs, fraud experts, and corporate leaders on the front lines of the war against fraud. Join us to hear their real-world stories about the weird, the bold, and the infuriating of fraudster attacks. Learn from the mistakes of others and implement the tactics, strategies, and technologies you need to secure your store or protect your corporate systems from attack.
Card Skimming Jumps 77% in 2023
Rodrigo Figueroa, COO at Chargeback Gurus about why card skimming fraud is up over 75% in 2023.
Is Your Brand About to Get Hijacked?
Beatriz Thomaz, Product Marketing at Clearsale, discusses how to protect your brand against impersonation by fraudsters.
The science of behavioral analytics: Will the consumer revolt?
Bill Bruno, CEO of Celebrus, discusses new innovations in behavioral analytics, discusses if we've hit the point where consumers will start to push back against ever more data points, and shares stories of how fraudsters not only target your consumer goods, but your entire home.
How to Stop Return Policy Abuse Fraud (Pt. 2)
Part two of a discussion with Eyal Elazar, Head of Product Marketing at Riskified, about the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.
How to Stop Return Policy Abuse Fraud
Eyal Elazar, Head of Product Marketing at Riskified, discusses the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.
Know Your Customer. Or else.
Rob Daline, co-founder and CEO at ArkOwl, discusses how to properly enrich order data, gives advice for getting the most out of KYC data, and shares war stories from his own time as a fraud analyst.
How much customer friction do you need? Two-factor authentication, stopping bot traffic, & the day time stood still
Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, makes his triumphant return to the program. He discusses customer friction, two-factor authentication, and shares an incredible story about the time a 30 second conversation cancelled daylight savings time for an entire nation.
Bonus show notes: You can see Dan's fierce beard here.
That time Chinese hackers tried (and failed) to distort the results of a UK public consultation
Matthew Salisbury, CEO of Honey Badger HQ, explains how visual authentication stopped the Chinese Communist Party from distorting the results of a UK public consultation.
The North Face Credential Stuffing Attack
Cybersecurity expert Erich Kron of KnowBe4 discusses the recent credential stuffing attack against The North Face company. He explains why the password is not dead (yet) and gives actionable advice for how merchants can secure their customers' accounts and data against attack.
See the full release about the attack from The North Face here.
The Pig Butchering Scam
Jane Lee, Fraud and Safety Architect at Sift, recounts her experiences going undercover as a potential mark for the notorious 'Pig Butchering' scam.
You can read Jane's write up of her experiences on the Sift blog.
