HR Inside Out

10 Episodes
Subscribe

By: Susan Ney

In the podcast series HR Inside Out - Demystifying HR & People Management Susan and her guests weave a tapestry of information, insights and guidance around HR, people management and the work processes we could all understand and “do” better. Sharing examples both personally and through interviews of others who have walked the path of daring greatly, she offers insights for those who wish support on their own journey as they become the best version of themselves and within their organizations.

Work Different: 10 Truths for Winning in the People Age – With Guest Kate Bravery
#69
03/18/2024

Episode Intro:

Kate Bravery is co-author of the recently published book, Work Different: 10 Truths for Winning in the People Age. If the “10 Truths” headings: “Goodbye employees, hello contributors”, “Stressed out, burnt out and quietly quitting”, “It doesn’t pay to stay”, “Purpose rules and empathy wins”, “Trust and accountability are a team sport”, “The new rhythm of work”, “Skills are the real currency of work”, “Supply is unchained”, “Intelligence is getting amplified”, and “Sustainability starts with people”, don’t pique your curiosity, the impact of AI, ESG, and the very vocal expectations of our younger generations, are certain to.


Lots of interesti...


Understanding and Dealing with Negativity Bias with Guest Cheryl Brewster
#68
02/26/2024

Episode Intro:

Ever find yourself constantly ruminating over a comment where you felt criticized, still fuming over that driver that gave you the finger on your way to work, really down over that disappointing performance review, and hypersensitive over what felt like a disappointed look towards you from your boss. Do you, like me, tend to brush off compliments, focus on the poor grade you received instead of the good ones, and look to the next goal without really recognizing and celebrating the one you just accomplished???? You are not alone.


It’s...


Ch ch ch changes… with Host Susan Ney
#67
01/22/2024

Episode Intro:

Ch ch ch Changes… evokes David Bowie, Change – Taylor Swift and yes, The Times They are A-Changin, thank you Bob Dylan. But change isn’t just within song lyrics. Whether it be those New Year’s Resolutions or moving forward with organizational objectives, making small, incremental steps in the direction we are wishing to head truly works.

Interested in learning more? Hope you will join me!


About the Host:

Susan has worked with people all her life. As a human resource professional, she has speciali...


Reflections - 2023 - with Host Susan Ney
#66
12/18/2023

Episode Intro:

2023 and oh, what a year! Reflections – everything changes but so much stays the same – using excerpts from my book Leadership Inside Out: Effecting Change from Within on improving communication and conflict resolution. And more!

Interested in learning more? Hope you will join me!


About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. Afte...


I “C” You as a Leader with Host Susan Ney
#65
10/30/2023

Episode Intro:

Using metaphors from nature, and brilliant insights from leading authors, I share lessons and tools for your leadership toolkit through what I have found helpful in my own journey. We have fun with what I call the three “C” s of leadership evolution; these being Confidence, Curiosity, and Connection.

Interested in learning more? Hope you will join me!


About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to r...


What’s Happening to Customer Service? with Host Susan Ney
#64
09/18/2023

Episode Intro:

Staff and skills shortages aside, truly, what is happening to customer service these days? When benefits such as customer retention, employee retention, troubleshooting and problem-solving, leads to referrals, boosts the brand, increases customer lifetime value, and influences corporate culture are noted as the benefits, seems to me there is enough to make ensuring a really positive customer service experience worth an organization’s while. This certainly hasn’t been my experience recently…


Interested in learning more? Hope you will join me!


About the Host:

Sus...


On Simplicity with Host Susan Ney
#63
08/14/2023

Episode Intro:

I am sure that you have heard of the KISS principle – the one about “keeping it simple”.

With our world feeling so much more complex and, at times, out of control, it seemed an appropriate topic for a podcast.

Where might you be making your world more complex than it needs to be? Simple is about actions and experiences. And it is about what we teach and learn through these.


Interested in learning more? Hope you will join me!


About the Host...


Psychological Safety with Host Susan Ney
#62
07/10/2023

Many of our organizations are striving to improve diversity, equity, and inclusion in our workplaces. We can’t achieve any of these without ensuring that these same work environments are felt to be psychologically safe, where candor and willingness to engage in “productive conflict” is part and parcel of learning from different points of view.

According to Amy Edmondson in her excellent book The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth, “…in a psychologically safe workplace, people are not hindered by interpersonal fear. They feel willing and able to take the inherent i...


Guest Lisa Wilson on Leading with Ease
#61
06/05/2023

Lisa is a wonderful example of someone who chose to blossom when confronted with the reality of both job loss and health challenges. In 2014 she was laid off from her Human Resources Manager position. A few months later, she had half of her thyroid removed in error. This sent her on a long process of healing. It also encouraged a change of mindset and a decision to let go of what she describes as “who she used to be”.

Lisa transitioned to offering her skills in a different way - as a Leadership Vision Coach and a Huma...


Guest Nadine Hanchar on Creating Better Relationships at Home & at Work
#60
05/08/2023

Even though there were dozens of individuals on the Grand Connection networking group Zoom call, Nadine and I kept ending up in the same breakout rooms. We both took this as an indication that we should chat further. On my recent trip to Victoria, British Columbia we agreed to meet and exchanged books; hers, Knowing me. Knowing You: The PEP Personality Process and mine, Leadership Inside Out: Effecting Change from Within. The more I learned about Nadine and the work she is doing…. Well, I just had to introduce you to her through the podcast especially when she is al...