Hancock Talks

40 Episodes
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By: John Hancock Insurance

Now there's an easy way to gain ideas that can help grow your business. Our informative podcast series designed for financial professionals offers insights into life insurance trends and opportunities — both in the industry and at John Hancock—with a focus on tactics that can help drive your life insurance sales. Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595. MLINY030920035

A new lens on longevity
#57
Today at 2:31 PM

In this episode, Lindsay Hanson, CMO at John Hancock and Global Head of Behavioral Insurance Strategy at Manulife, invites us to take a closer look at the Longevity Preparedness Index — a groundbreaking framework designed to help financial professionals and individuals take a more holistic approach to aging.


Why you should tune in:

See the full picture: The report covers health, care, housing, social connection, and more.Spot planning gaps: Low scores in care, housing, and health reveal where better preparation is needed.Start meaningful conversations: Use the insights to talk about tough topics like...


Insider tips to accelerate your year-end sales
#56
10/08/2025

In this episode of Hancock Talks, host Mike Bellig is joined by Sarah Young, AVP of New Business Operations, and Kim Parsons, General Director of Life Underwriting. Together, they explore the important role the buying journey plays in the sales cycle.


Why you should tune in:


Faster decisions: Discover how digital applications and John Hancock ExpressTrack® can help you close cases faster and get paid sooner.Smarter solutions: Learn how integrated policy delivery and payment tools are helping make the buying journey smoother and more efficient.Unified execution: Hear how i...


The AI advantage with Kartik Sakthivel: Saving time & closing more cases
#55
08/29/2025

In this episode of Hancock Talks, we’re excited to welcome Kartik Sakthivel, CIO at LIMRA and LOMA, and Mike Bellig, our new host. Together, they explore how AI is reshaping the advisor-client relationship, streamlining operations, and helping financial professionals better connect with the next generation of clients. 

Why you should tune in: 


Win over Gen Z & Gen Alpha: Discover how AI can help you meet younger generations’ expectations for speed, transparency, and personalization  Put the “life” back in life insurance: Learn how AI is shifting the narrative from risk to lifestyle, making conversation...


Emerging health trends: Perspectives from John Hancock’s medical director
#54
06/27/2025

Join us for this month’s episode of Hancock Talks as host Carly Brooks talks with Dr. Magdalena Kluchko, a board-certified Internist and Medical Director at John Hancock. Gain valuable insights that can elevate your practice, from the essential role medical directors play in the insurance industry to medical developments that could impact your clients. Tune in to explore:


Enhancing underwriting decision-making: Discover how Dr. Kluchko’s expertise helps our team deliver the best-possible decisions — and learn how you can contribute to this process.  Emerging medical trends: Explore the potential impact of top-of-mind advancements like GLP-1 me...


The great wealth transfer: Insights with Adrienne Penta
#53
05/29/2025

Tune in to this month's episode of Hancock Talks, where we’re joined by Adrienne Penta, a nationally recognized expert in estate planning, family governance and multigenerational wealth education. Adrienne shares essential insights to help you guide your clients through the anticipated $70 trillion wealth transfer to the next generation.


You’ll learn how to:  

Guide multi-generational families effectively: Learn why it’s crucial to focus on both the “how” and the “why” of financial education and planning.Engage women in the financial-planning process: Discover how to move beyond outdated narratives and gain practical tips to reshape...


Empowering Business Owners: Strategies to Retain Top Talent
#52
04/24/2025

Join us as we dive into the world of small business owners and the crucial role key executives play in a company’s success. In this episode, Tracey Ullom, Associate Counsel with Advanced Markets at John Hancock, shares her insights on how executive benefit strategies can positively impact a business’s balance sheet. 


You’ll gain valuable insights on:  

Why retaining key employees is more cost-effective than replacing themStrategies such as deferred compensation to reward and retain top talentHow life insurance can enhance executive benefit plans and help navigate related regulations



Innovative sales strategies for selling to women
#51
03/21/2025

Unlock the secrets to engaging with a powerful demographic in the latest episode of Hancock Talks, featuring Marti Barletta, renowned as "the First Lady of Marketing to Women." Dive deep with Marti as she sheds light on the evolving role of women as financial decision-makers. Enhance your client interactions and sales strategies by exploring: 


The unique decision-making processes of womenFactors impacting their wealth-building journeysTailored marketing strategies for women who are primary earnersHow to conduct meaningful financial discussions with women





INTENDED FOR FINANCIAL P...


2025 Outlook: Exploring Popular Predictions
#50
01/13/2025

Don’t miss the latest episode of Hancock Talks for key insights on how the legislative and tax landscape impacting the life insurance industry may evolve in 2025. In this timely discussion, John Hancock’s Mark Berry and Jen Fox, Vice President of Federal Affairs at Finseca, explore the potential implications for business and clients as the new presidential administration assumes power, such as: 


Considering the DOGE effect: Gain perspective on the role and authority of the Department of Government Efficiency (DOGE) and its possible impactKeeping an eye on tax changes: Discover how campaign tax promises might...


Navigating change: Year-end tips and election insights
#49
11/15/2024

Don’t miss this episode of Hancock Talks as Carly Brooks and her fellow Advanced Markets’ attorneys share year-end tips and the election’s implications on tax, wealth-transfer and business planning in 2025. This episode is packed with insights and details that enhance the value you offer your clients, including:


Key tax planning reminders for year-end Potential tax-law changes to watch for in 2025Planning strategies to help clients successfully navigate an uncertain and evolving landscape


Tune in to stay informed and prepared for year end and beyond. 




Empowered Aging: Insights from Dr. Char Hu, Founder of The Helper Bees
#48
10/29/2024

In this special episode of Hancock Talks, Dr. Char Hu discusses his inspiring journey in the long-term care space, including founding The Helper Bees and offers valuable insights on:


The growing preference for “aging in place”The crucial role of proactive wellness in the aging processHow The Helper Bees enhance the lives and well-being of their clients





INTENDED FOR FINANCIAL PROFESSIONAL USE ONLY. NOT INTENDED FOR USE WITH THE GENERAL PUBLIC.


Insurance products are issued by: John Hanc...


Strategic Insights: Hector Martinez reflects on his first 100 days leading John Hancock’s insurance division
#47
10/21/2024

Join Hector Martinez, John Hancock’s new Head of Insurance, as he reflects on his first 100 days in the role. He shares his vision for the company’s future and the benefits for our producers. Key insights include: 


Leadership and Culture: Fostering competitive leadership, organizational excellence, execution, and team empowerment 


Goals and Priorities: Streamlining processes to ensure easy access to products and solutions

 

Industry Challenges: Navigating rapid change, AI advancements, regulatory environments, and the evolving roles of financial professionals 




Life Insurance Awareness Month 2024 — Key insights from Finseca
#46
08/23/2024

Tune in to a special edition of Hancock Talks in celebration of Life Insurance Awareness Month. We’re excited to welcome Marc Cadin, CEO of Finseca, as he sits down with John Hancock's Carly Brooks to discuss some of the industry’s hottest topics, including:


Addressing protection gaps: Tips on helping clients achieve better outcomesDOL Fiduciary 3.0 update: Keeping the focus on potential challenges and impactsLegislative landscape: Insights on possible shifts with the upcoming electionUS deficit analysis: The implications for clients and their planning


Marc Cadin advocates for the crucial role financial servi...


Business-succession planning after Connelly
#45
08/22/2024

Tune in to this episode of Hancock Talks as we explore the implications of the recent Supreme Court decision in Connelly v. U.S. on buy-selling planning. John Hancock’s Tracey Ullom joins Carly Brooks as they dive into the details, including: 


The critical importance of a formal, well-funded buy-sell planThe potential benefits and drawbacks of an entity-redemption buy-sell arrangementKey takeaways from the Connelly case and the Supreme Court’s decisionNext steps in guiding your business-owner clients through this evolving landscape





INTENDED FOR FI...


Trade secrets: Insights from industry veterans to drive your success
#44
07/18/2024

Join us for this insightful episode of Hancock Talks featuring two life insurance legends, Wayne Baldwin and Doug Koch of John Hancock. With over 100 years of combined experience, they share invaluable insights and strategies that can help you achieve success in today’s changing industry. Tune in to learn about:


• Adapting to change: How our industry has evolved and what that means for you

• Traits of top agents: Identifying and cultivating the characteristics that lead to success 

• Standing out: Key sales tactics to help you excel

• Staying current: Tax concept...


Help your clients prepare for the 2026 estate tax exemption sunset - New Survivorship Guaranteed Purchase Option
#43
06/24/2024

In our latest episode of Hancock Talks, join Carly Brooks, and Ana Canelos, of John Hancock’s Advanced Markets team, as they unravel the complexities of estate planning amidst the looming sunset of the lifetime estate tax exemption. Discover how you can help your clients today, with details on:


The pivotal role of survivorship life insuranceInsights on client hesitations — and how you can helpJohn Hancock’s innovative, new Survivorship Guaranteed Purchase OptionTips on navigating large survivorship cases with confidence


Tune in today to learn how to stay ahead in estate planning.

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Empower your success with the John Hancock underwriting advantage
#42
05/17/2024

Join us for an engaging conversation on how our underwriting strategies can help enhance your success in our industry's most promising growth area. In this episode, Neal Halder, Vice President and Chief Underwriter, and Greg Dewey, AVP of Underwriting Operations, dive into the details that can make a significant impact on your next case, such as: 


Harnessing core strengths — helping you handle even the most complex casesUnderstanding retention vs. capacity — what to look for in a large-case carrier Fostering relationships — to simplify our process and offer the best-possible decisionsStaying ahead of the curve — meeting your clients’ n...


The financial surprises of retirement
#41
04/11/2024

Today we are joined by Mark Berry, Variable Life Vice President at John Hancock, as he draws on his over 20 years of experience in the life insurance industry to share how you can prepare clients for what many cite as their number one financial surprise in retirement — taxes. Join us to learn more about: 


The common tax surprises at retirementImportant insights about three typical retirement income buckets The unique tax advantages and hedging that life insurance can provide






INTENDED FOR...


Navigating change: Innovations in life insurance
#40
03/14/2024

In the rapidly changing life insurance market, staying ahead of the curve while maintaining trust and stability is crucial for success. Listen to the latest episode of Hancock Talks, where we’ll delve into the importance of evolving to meet the needs of today’s customers — and how John Hancock can help. This podcast will feature a wide-ranging discussion with John Hancock’s Fred Deminico, Head of Sales, and Michelle Dauphinais, Head of Distribution. Join us to gain insights on:


The importance of innovating and modernizing to meet customer needs — and how John Hancock can empower yo...


Unlocking the heart of estate planning — leaving a final act of love
#39
02/14/2024

Explore the tender side of estate planning in the latest episode of Hancock Talks, where host Carly Brooks delves into planning’s compassionate essence with Nikki Marie Sherwood, a partner in Nutter’s Private Client Department. Drawing on her extensive experience, Nikki shares how prioritizing the emotional aspects of estate planning can elevate your practice and enrich the legacies of your high-net-worth clients. Tune in for guidance on: 


Inspiring action: Uncovering the emotional motivations behind estate planningMaximizing trust planning: Leveraging non-tax advantages to help achieve clients’ goalsLeaving a “legacy” property: Strategies for seamless property successionNavigating sensitive c...


Planning insights to help your clients thrive in 2024
#38
01/10/2024

Start the new year strong by tuning in to the latest episode of Hancock Talks where host Carly Brooks is joined by Kevin Blanton, an Associate Counsel in our Advanced Markets Group at John Hancock. They dive into the latest legislative trends and planning opportunities that may enhance client discussions in the year ahead. Some of the topics they’ll address include: 


The impact of recent inflation adjustments on the lifetime exemptionThe lifetime gift and estate tax-exemption sunset — and how to help your clients prepare now to avoid missed opportunitiesWhat today’s clients should consider when le...


LTC Awareness Month: Transforming extended-care planning from reactive to proactive
#37
11/20/2023

With November recognized as Long-Term Care Awareness Month, tune in to hear a discussion on the importance of taking a proactive approach to extended-care planning with Harley Gordon and John Hancock’s Carly Brooks. Harley is a founding member of the National Academy of Elder Law Attorneys and has over 30 years’ experience helping families deal with the financial consequences of a long-term care event. During this new episode of Hancock Talks, you’ll learn: 


How to explore the potential need for long-term care with clients — and resolve mistaken preconceptionsWhat conversation openers can help motivate clients to make a...


Estate-planning strategies for foreign nationals
#36
10/30/2023

Tune in to the latest episode of Hancock Talks to help empower your success in the foreign-national space. Gain key planning insights for this growing market from a discussion featuring Ruth Mattson, a speaker and author on international estate planning topics and a partner at Boston’s Verrill Law, a firm that provides estate and tax planning to multinational clients and their families. Ruth and host Carly Brooks, Head of Advanced Markets at John Hancock, will dive into foreign-national planning opportunities and strategies, sharing their expertise on:


The differences in planning for multinational families compared to...


Life Insurance Awareness Month — uncovering new sales opportunities
#35
09/28/2023

While Life Insurance Awareness Month draws to a close, we’re making it easy for you to take advantage of the important insights it provided. Simply tune in to the latest episode of Hancock Talks, where we are joined by Elizabeth Caswell, Research Director, LIMRA and LOMA, and host Carly Brooks, Head of Advanced Markets at John Hancock as they dive into a timely discussion that can help you:


Prospect to different types of clientsRecognize barriers to the purchase decisionUnderstand your clients’ needs and uncover new opportunitiesSee how demographics impact the buying process Motivate clients to ma...


The ABCs of “AG49-B”
#34
07/25/2023

Listen to the latest episode of Hancock Talks, where we are joined by Tim Pfeifer, President of Pfeifer Advisory LLC, and dive into a timely conversation about how recent changes to Indexed UL illustration guidelines may affect the industry. You’ll also gain insights on: 


The history of IUL illustrations and how they’ve evolved over time AG49-A’s recent changes and how the industry has responded   Best practices to explain Indexed UL and compare productsWhat to expect next and some ideas for improvement 



For financial professional use only. No...


Have you heard how we’re evolving underwriting to help drive your sales?
#33
06/29/2023

Tune in to this new episode of Hancock Talks as Neal Halder, Vice President and Chief Underwriter at John Hancock, discusses our latest underwriting initiatives, advances in the high-net-worth space and details that can help you grow your business, such as: 


Total View Credits — and how our holistic approach can benefit your clients  Current trends — and their impact on the future of underwritingHigh-net-worth underwriting strengths — giving you an advantage in this lucrative space Key insights for prospective clients — with an underwriter’s take on the “cost of waiting” to purchase life insurance



For...


Leading with vision: An insightful conversation with Brooks Tingle, President & CEO, John Hancock
#32
05/30/2023

Tune in to a very timely episode of Hancock Talks to hear from Brooks Tingle as he steps into his new role. Many of you will know Brooks from his years leading John Hancock Insurance. Now you can learn how — from his new perspective leading the broader organization — he is building on our commitment to make decisions easier and lives better for you and your clients. The discussion with host Carly Brooks will cover:


Brooks’ business priorities and how they can help you drive salesThe impetus behind John Hancock’s focus on innovation and delivering more val...


Lessons learned from an IRS Audit
#31
04/27/2023

In the latest episode of Hancock Talks, Todd Steinberg, partner at Loeb & Loeb, joins Carly Brooks, Head of Advanced Markets at John Hancock, to share his deep expertise in the areas of fiduciary litigation and high-net-worth estate- and income-tax planning. Todd walks us through the typical IRS examination process and highlights some of the most common triggers for an estate-tax audit. This episode also covers:


How to help your clients avoid an estate-tax auditWhether the Inflation Reduction Act could impact estate and gift auditsTips for financial professionals to use when discussing intergenerational planning with high-net-worth...


The power of storytelling in life insurance planning
#30
02/16/2023

Listen to the latest episode of Hancock Talks to hear how telling stories can help you connect with your clients — and communicate and clarify all that life insurance offers. Join John Hancock’s Mark Berry, Variable Life Vice President (and master storyteller), and Carly Brooks, Head of Advanced Markets. During this podcast, you will learn:


What makes storytelling so important to the life insurance planning process Why weaving stories into your pre-sale discussions can help enlighten clients and inspire them to actThe secrets to a good story — including a proven example from Mark’s long experienc...


Industry Insights - A discussion with Army Robinson, Chief Advocacy Officer for Finseca & Carly Brooks, Head of Advanced Markets
#29
01/13/2023

Don’t miss 2023’s first episode of Hancock Talks, where Carly Brooks and Army Robinson dive into planning opportunities for the new year in light of today’s economic and tax landscape. Tune in for details on:


Economic trends and legislative developments impacting clients’ priorities How to address the protection gap despite economic challenges Trends and changes affecting high-net-worth clients Finseca’s advocacy priorities on behalf of the financial security profession in 2023



For financial professional use only. Not intended for use with the general public.


Insuranc...


Planning for 2023 — insights from Advanced Markets
#28
11/23/2022

In our latest episode of Hancock Talks, gain valuable insights that can improve your upcoming planning discussions. Kevin Blanton, Associate Counsel of our Advanced Markets team, discusses the 2022 developments that impact the planning landscape, what may be next and how clients can prepare despite unknowns, including details on:


Current wealth-transfer strategies to meet today’s needsActions clients are taking in relation to the basic exclusion amountThis year’s most significant legislative changes and legal decisions Whether the recent elections may result in new tax laws



For financial professional use o...


John Hancock offers access to early cancer screening — what it means for your clients
#27
10/06/2022

John Hancock is the first carrier to offer life insurance customers access to the Galleri® test, a breakthrough early cancer screening tool. In this episode, we’ll explore the new collaboration that’s making this offering possible, how the pilot program works, and why John Hancock is making early cancer screening more accessible to customers. The Galleri test was developed by GRAIL — the newest partner to join the John Hancock Vitality network. Listen in as Lindsay Hanson from John Hancock and Chris Della Porta from GRAIL talk about the companies’ shared commitment to helping people live longer, healthier, better lives. Th...


Life Insurance Awareness Month — get the latest insights on today's clients to grow your sales
#26
08/24/2022

We’re kicking off Life Insurance Awareness Month with insights from Lai-Sahn Hackett, Corporate Vice President of Insurance at LIMRA and LOMA. With a focus on the details research reveals about consumers' awareness of life insurance today — and what that means to us as we talk with clients — we explore:



The latest on client perceptions about life insurance  What are the biggest opportunities in today’s life insurance market How financial professionals can capitalize on the unmet need for life insuranceTips and talking points for building trusted client relationships  



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What the current interest rate environment means for the life insurance industry, your business and your clients
#25
07/22/2022

Tune in to another timely episode of Hancock Talks to hear Alex Silva, Vice President & CFO of US Insurance at John Hancock, explore market volatility and rising interest rates and their impact on the life insurance industry. Gain insights on:



The importance of a well-diversified, high-quality investment portfolio, including its relationship to interest ratesHow rising rates can impact John Hancock’s general account and, ultimately, policyholdersWhat stands out about John Hancock’s approach to determining interest crediting rates and translating that approach to clients during a time of economic uncertaintyTips to keep in m...


Planning using intergenerational split dollar after the Levine decision
#24
05/18/2022

Join us for a fascinating conversation with attorney and tax expert Marty Shenkman about the practical lessons estate planning and other financial professionals can learn from the Levine case – a precedent-setting tax court decision. Although the Levine case involved intergenerational split dollar, lessons learned from the case are helpful in other planning contexts.



In this episode, we explore:


Keys to the taxpayer’s victory in successfully structuring the intergenerational split dollar arrangementThe importance of using “excess capital” for legacy-planning strategies, and the financial planner’s role in determinin...


Uncovering planning opportunities with a 1040
#23
04/14/2022

The tax-filing season presents an opportunity for planning discussions, since there is often important information clients can learn from the 1040 tax form — with your help. Tune in to hear Caroline Brooks, AVP & Counsel and Head of our Advanced Markets team, explain how details gleaned from the 1040 can be a catalyst for key planning conversations, such as:


Insurance needs for life and long-term careSupplementing retirement incomeOpportunities to mitigate future taxes



For financial professional use only. Not intended for use with the general public.


Insurance pr...


The nuances of selling life insurance to women
#22
03/11/2022

Don’t miss the opportunity to hear Marti Barletta, a best-selling author and marketing expert, as she talks about what women are looking for in a life insurance producer and provides insights and tactical solutions for building your referrals and book of business. This episode will explore:

Why women represent an untapped sales marketWomen’s mindset and how it differs from male clientsTactics and ideas for prospecting and generating referralsUnderstanding women’s needs, preferences, and priorities

 

For Financial Professional Use Only. Not intended for use with the general public.

Insurance products are issued by: John...


Life insurance insights: Looking ahead with Brooks Tingle, President & CEO
#21
02/24/2022

Join us for an in-depth conversation about Brooks’ key priorities for 2022, his take on industry trends, and what it all means for sales opportunities for our firms and producers in the year ahead. 

In this episode, we explore:

The renewed consumer interest in life insurance and the overall impact on the industry Shifts in the life insurance market and how John Hancock is positioning itself relative to other carriersSales opportunities you can leverage now through client engagement with the John Hancock Vitality Program Legislative impacts on income and estate planning and how distribution partners can p...


Life insurance insights: Looking ahead with Brooks Tingle, President & CEO
#21
02/24/2022

Join us for an in-depth conversation about Brooks’ key priorities for 2022, his take on industry trends, and what it all means for sales opportunities for our firms and producers in the year ahead. 

In this episode, we explore:


The renewed consumer interest in life insurance and the overall impact on the industry Shifts in the life insurance market and how John Hancock is positioning itself relative to other carriersSales opportunities you can leverage now through client engagement with the John Hancock Vitality Program Legislative impacts on income and estate planning and how distribution partn...


Delivering on shared value with John Hancock Vitality
#20
01/03/2022

In this episode of Hancock Talks, Lindsay Hanson, Vice President, Head of Behavioral Insurance, discusses how to change the conversation around life insurance to living — and living well. Tune in to hear how this approach can improve customer experience and engagement to help you drive sales.


In this episode, we will explore:


Why now is the time to address the coverage gap by focusing on protecting health and wealthThe benefits of offering a solution that prioritizes “shared value”Sales strategies to help position John Hancock Vitality life insurance to your client...


Get a jumpstart on 2022 with insights from Advanced Markets
#19
12/03/2021

In this episode of Hancock Talks, we focus on the estate-planning landscape and the impact of potential tax legislation, both today and during the year ahead. We’re joined by Kevin Blanton, Associate Counsel with John Hancock’s Advanced Markets group, to discuss:

Advantages of acting now to help your clients benefit from the present exemptions for estate and gift taxes — and the Generation-Skipping Transfer Tax (GSTT) — and options for those who want to wait Current and potential legislative changes and how they can impact financial planning Estate-planning strategies to help clients better prepare for whatever the future holds

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