Principle of Hospitality

In this episode, we sit down with Benjamin Vaughan, CEO and Co-Founder of Mile End Bagels, to unpack the story behind one of Melbourne’s most beloved bagel institutions.

Ben shares his journey from launching a crepe stall at Melbourne Uni with a $5,000 credit card to building a cult-followed brand known for its Montreal-style bagels, strong culture, and unwavering commitment to quality.

We dive into the realities of running and scaling a hospitality business, understanding your numbers, building a dedicated team, crafting a standout product, and navigating growth with intention. Ben also shares insights into Mi...

In this episode, host Renee Buckingham chats with Jessi Singh, the creative force redefining Indian dining through his bold and ‘unauthentic’ approach to cuisine. From Melbourne to Miami, Jessi has built an empire of vibrant, personality-filled restaurants, including Babu Ji, Daughter in Law, and Bibi Ji, each celebrating flavour, colour, and culture in their own way.

They unpack his journey from India to the world stage, exploring the evolution of Indian food, the contrasts between Australian and American hospitality, and what it really takes to build a lasting legacy in this ever-changing industry.



Guest...

In this episode, POH Host, Renee Buckingham, engages in an insightful conversation with Tom Guirioli and Dan Leuzzi, co-owners of the infamous Freddy's - 'Your friendly neighbourhood pizzeria' located in Windsor and creators of Tommy's Booze - Italian Liqueurs & Tinnies Made In Melbourne.

Tom and Dan discuss their individual journeys into the hospitality industry, their meeting and the inception of Freddy's. They highlight the challenges and successes they've experienced, touching on the importance of building the right team and fostering a welcoming atmosphere.

They also explore the development of Tommy's, from a family recipe to...

In part 2 of this episode of the Principle of Hospitality podcast, host Leon Kennedy continues his insightful conversation with Johnny Di Francesco, founder of the internationally renowned 400 Gradi.

Johnny dives deeper into how he's built effective systems for kitchen and floor operations, trained staff to deliver consistently authentic hospitality, and balanced his personal passion with tangible business success. They discuss the critical role of investing time and capital effectively, the transformative power of digital solutions in restaurant management and why structured checklists are essential for maintaining quality and consistency.

This episode explores how Johnny successfully...

In this episode (part 1) of the Principle of Hospitality podcast, host Leon Kennedy engages in a comprehensive discussion with Johnny Di Francesco, the founder of 400 Gradi, renowned for his world-class Neapolitan pizza.

Johnny shares his unique journey starting at the age of 12, driven by the need to support his family, through to becoming an influential figure in the hospitality industry. The conversation delves deep into the principles that drive Johnny, including innovation, independence, and responsibility.

Johnny discusses the technicalities of perfecting pizza dough, the importance of systematisation in business, plus future ambitions like slowing down...

In this episode of the Principle of Hospitality podcast, Renee Buckingham sits down with Matteo Tine, the executive chef of Orlo in Collingwood. Matteo shares stories from his rich culinary background, including his early experiences in his grandparents' gelato shop, lessons from his family members who are also chefs, and his journey from Melbourne to Byron Bay’s Pixie restaurant.

He emphasises the importance of storytelling in dish creation, using seasonal and local produce, and fostering a positive kitchen culture. Matteo discusses the evolution of his menu at Orlo, his nostalgic approach to cooking, and the invaluable le...

In this episode of the Principle of Hospitality podcast, Renee Buckingham sits down with James Audas, co-founder of Luna Wine Store, Bar Heather, Arc Wines, and Lo Fi Wines.

James shares his journey from starting in hospitality at a young age to becoming a successful wine importer and distributor. He discusses the challenges and triumphs of setting up wine-focused businesses in Byron Bay, his experiences working in high-end restaurants like Tetsuya's and NOMA, and the importance of building strong relationships within the industry.

The conversation also touches on the ethos of organic and natural wine...

In this episode of the Principle of Hospitality podcast, host Renee Buckingham sits down with Adam McAsey, co-founder of Project Black, a cutting-edge hospitality brand in Bali. Known as the 'Snacklord,' Adam opens up about his deep-rooted hospitality background, from managing his father’s establishments in Melbourne to launching eight diverse and thriving venues in Bali. He shares insights into his collaboration with business partner Tai Buddha, the creative process behind developing unique spaces like Fuhouse, and the challenges of adapting to Bali’s dynamic market. This conversation explores how Project Black blends culture, innovation, and customer-centered strategies to r...

In this episode of the Principle of Hospitality podcast, Leon kennedy interviews legendary chef Michael Lambie, delving into his illustrious career from his early days in North London's Camden Town to his defining roles in Melbourne's top eateries. Lambie shares captivating stories from working in renowned kitchens like Claridge's, Waterside Inn, and under iconic chefs such as Marco Pierre White. He discusses pivotal moments that shaped his approach to hospitality, like his transformative experiences at Circa and creating the groundbreaking restaurant, Lucy Liu. Now on the cusp of opening a new venture, 'JUNI,’ Lambie explores his refined vision, blending cu...

In this episode of Principle of Hospitality, Renee Buckingham chats with Guillaume Zika, Executive Chef at Burleigh Pavilion, about his remarkable 20-year culinary journey. Trained in France, Guillaume honed his craft in some of the world’s most renowned Michelin-starred kitchens across Paris, London, and New York, including Le Bernardin and Per Se.

He shares candid insights into the high-pressure world of Michelin dining, the challenges of building a career in Paris, and the rewarding experiences that brought him to Australia’s Cottage Point Inn and eventually Burleigh Pavilion.

Guillaume also introduces Chef Notepad, a prac...

Leon Kennedy sits down with Mark Hannell, the chef and owner of Melbourne's latest hit, Reed House. In this episode, Mark reflects on his transformative journey in the hospitality industry, from his start in London to his defining roles at Three Blue Ducks and the challenging yet rewarding experience of opening and closing OMA. With candid discussions about mentorship, balancing personal life, and the highs and lows of being a business owner, this episode offers deep insights into the life and philosophy of a chef dedicated to his craft and community.

Please find our guest information here:<...

Renee Buckingham interviews Dan Sims, a seasoned veteran in the hospitality industry. Sims, CEO and founder of Revel Global and chair of Wine Victoria, shares his journey from starting in suburban cafes to becoming a renowned sommelier. They discuss the essence of hospitality, the integral role of wine in dining experiences, and the evolving nature of the industry. Sims emphasises the importance of storytelling, care, and community in hospitality. The conversation also explores the significance of supporting local producers and the challenges currently faced by the hospitality sector.

Please find our guest information here:

Website: ht...

Shannon Martinez may be an unlikely face of plant-based dining, but she’s unstoppable. With over 22 years in Melbourne kitchens, she's transforming the way the world sees plant-based food. As the owner of Smith + Daughters and Smith + Deli, two of Australia’s most influential plant-based businesses, Shannon’s impact is undeniable. Not to mention, she’s also the author of three best-selling cookbooks, with her fourth, Vegan Italian Food, now available for pre-order!

Join host Renee as she delves into Shannon's fascinating career, her creative process as an author and chef and the highs and lows of being at...

In this episode, host Renee interviews Aaron Trotman, founder of NON, a non-alcoholic beverage brand from Sydney.

They discuss Aaron's journey in creating high-quality non-alcoholic drinks inspired by food pairing experiences in London. Trotman shares insights on building a brand, the importance of collaboration for growth and the challenges faced in scaling internationally.

He highlights NON's commitment to producing premium drinks and its increasing presence in global high-end restaurants, emphasising the importance of offering appealing non-alcoholic options in hospitality venues.

Please find our guest information here:

Website: https://www.non.world/

Benjamin Cooper - a culinary mastermind, respected chef, king of the Chin Chin kitchen AND cookbook author, joins Host, Renee on our latest POH episode!

He uncovers how personal challenges and kitchen discoveries shaped his career, offering a deep dive into the emotional and sensory triggers that make food truly unforgettable.

Touching on the importance of sharing knowledge, staying curious and the evolving influence of social media in today’s culinary world.

Please find our guest information here:

Website: https://www.chinchin.melbourne/

Instagram: https://www.instagram.com/chinchin

Chef Caitlin Koether is an expert in food preservation and fermentation with over a decade of global experience at renowned spots like Bar Tartine in San Fransisco and Relae in Copenhagen.

Caitlin shares practical tips on preservation techniques, sustainability, flavour innovation, and personal insights into mentorship and creativity in the culinary world. Based in Melbourne, she continues to captivate through collaborations and pop-ups, focusing on the connection between preservation, science, and flavour, while prioritising hyperlocality and waste management.

Tune in for a blend of culinary wisdom and creativity!

Please find our guest information he...

Host Leon Kennedy engages with Melbourne's renowned Loren Daniels.

Loren of Roller Door Projects, reveals practical techniques for marketing, PR strategy and customer retention in the hospitality industry.

Discover the significance of PR strategies, internal readiness and storytelling to elevate hospitality and marketing efforts. This episode offers valuable insights to thrive in the competitive Melbourne and Australian food scene.

Please find our guest information here:

Website: https://www.rollerdoorprojects.com/

Please find us here at POH:

Website: https://principleofhospitality.com/

Instagram: https://www.instagram.com/pr...

In this episode, we uncover tackling imposter syndrome and business pressures with Florian Ribul, chef and co-owner of Vex Dining.

The conversation highlights the importance of community, authenticity, and dedication in the culinary world, all deeply influenced by Florian’s family traditions and hands-on experiences.

We explore the significance of creating a localised dining experience, building a brand gradually, and standing out in a competitive market, all while balancing personal and professional life.

This episode is packed with insights on maintaining passion, creativity and resilience all while fostering team independence within the hospitality in...

Ep 279 – Maximising Your Business Payments: A Conversation with David Walsh of pay.com.au

David Walsh, Head of Digital, CX & Marketing at pay.com.au, shares his unique journey from a chemistry degree to digital marketing, showcasing his expertise in data-driven strategies and AI.

In this episode, we explore the benefits of business rewards systems and pay.com.au's transformative impact on payments. Learn how David leverages AI for business insights, optimises customer acquisition, and maintains high standards in design and user experience.

Discover the importance of flexible rewards programs and cutting-edge marketing strat...

In this episode, we explore the essential role of purpose in building successful hospitality brands with Michael Bascetta, Co-Founder & Creative Director of Grada Coffee, Home Grown & Stella Coffee.

Michael tackles topics such as effective project management, strategic mentor relationships, and the significance of branding and proactive planning.

We discuss the importance of community in hospitality, illustrated by Michael's career experiences and successful venue openings.

The conversation dives into fostering winning environments and handling tough discussions, as well as offering practical advice on opening and managing venues, including project management, marketing, and structured meetings.<...

Ep 277 - Mastering the Art of Culinary Precision: Aleksis Kalnins' Journey from Elite Kitchens to MOLLI.

Welcome to the Principle of Hospitality Podcast where we dive deeply into culinary arts with some of the most fascinating personalities. Join your host, Leon Kennedy, as he sits down with the elite operators of the culinary world.

This week, we explore all things 'cooking' and 'high-pressure kitchens' with Aleksis Kalnins, a distinguished chef with a rich history in high-pressure kitchens who began his culinary journey in London at 18. He shares his experiences from working in prestigious restaurants, discussing th...

Ep 277 - Discover how to effectively onboard and retain talent with Chris Firinauskas, Transformational Coach & 42 Days.

In this series we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.

In this week’s podcast we have an amazing facilitator and transformational coach in the hospitality industry, a company that specializes in hospitality onboarding and training. With years of experience in the industry, Chris Firinauskas has a wealth of knowledge on best practices for ensuring that new employees are set up for success and that existing staff are...

Ep 276 - From Pandemic to Pastry Powerhouse: The Tarts Anon Tale With Gareth Whitton from Tarts Anon 

In this series we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.

Welcome to the Principle of Hospitality Podcast where we dive deeply into culinary arts with some of the most fascinating personalities. Join your host, Leon Kennedy, as he sits down with the elite operators of the culinary world. 

In today's episode, we have a special guest who embodies the essence of a high-performance chef. If...

Ep 275 -Innovative Hospitality Design and Branding: Trends, Marketing, and Practical Advice for Businesses with Jes Egan from Principle Design 

In this series we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.

This week we are excited to have Jes Egan the General Manager of Principle Design, a hospitality design and branding agency. Principle Design has a wealth of experience in the industry, with a focus on creating innovative and memorable experiences for guests through design and branding. 

In...

Ep 274 - The importance of storytelling in the design of your hospitality venue with Eid Goh the Director of Architects EAT

In this series, we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.

Architects EAT believes in ‘finding new solutions to the everyday’, and is run by a talented team of passionate, considerate and detail-oriented architects and interior designers

They believe that great design is for the long haul, not just a fad, and aim to tirelessly find new and creat...

Ep 273 - Coffee Meets Cocktails: Brewing Innovation with Tim Varney & Darren Leaney from Worksmith and the launch of Grada 

In today's episode, we're broadcasting straight from the heart of the action at the Worksmith recording studio. Joining us are Tim Varney and Darren Leaney, the innovative minds behind Worksmith. These two have been instrumental in transforming the beverage landscape, from crafting unique cocktails to launching the exciting new Grada range. We're set for a fascinating discussion on their journey, creative processes, and the future of beverages. Tim, Darren, it's a pleasure to have you both here!

Ep 272 - Resilience and Growth: The Evolution of Saul's with Co-Founders Leor, Elliot, and Kaisey

In this episode, we're diving into the story of Saul's, a sandwich brand that's become a staple in Melbourne's culinary scene. Joining us are the co-founders Leor and Elliot, along with Kaisey, who has been leading the brand as CEO for the past year. Saul's journey is one of resilience, growth, and community connection. This year has been pivotal for them, with significant strides in strengthening and expanding the brand. It's great to have Leor, Elliot, and Kaisey here to share their...

Ep 271 - Sustainable Solutions for Hospitality: Tom Naughtin on Waste Ninja's Waste Warriors

In this week's episode, we chat with Tom Naughtin, the General Manager of Waste Ninja. This company is pioneering waste management solutions, specifically targeted for the hospitality industry, aiming to make businesses both more efficient and environmentally friendly.

🎙 Key Takeaways:

-Unique Solutions: Tom gives us an inside look into how Waste Ninja’s services are designed to revolutionise waste management in the hospitality sector.

-Common Hurdles: What are the typical challenges that establishments in hospitality face when it comes...

Ep 270 - Reinventing the Deli: Fresh Growth & Four-Day Weeks with Hector's with CEO Adam Brownell

This week, we're excited to welcome Adam Brownell, CEO of Hector's Deli, to the show. Adam's impressive background in Food and Beverage Management has taken him around the world, and now he's steering the ship at Hector's Deli in Melbourne. Known for its standout sandwiches, Hector's is not just about great food; it's about innovative workplace practices too. We're particularly keen to chew over their recent shift to a 4-day work week and what that means for the industry.

🎙 Key Tak...

Ep 269 - Cooking with Conviction: A Culinary Journey with Chef Ian Curley

We're honoured to welcome a stalwart of the culinary world, Chef Ian Curley, to our podcast. A British expat who has become a cornerstone of Melbourne's food scene, Chef Curley brings over 30 years of rich experience and a love for European cuisine to the table. His influence spans prestigious kitchens, television screens, and mentorship programs, shaping the industry in myriad ways. In today's episode, we delve into his philosophy on food, his illustrious career, and even tease some exciting future endeavours.

🎙 Key Takeaways:

Ep 268 - Feeding Melbourne's Soul: La Luna, Life, and Legacy in the Kitchen with Chef Adrian Richardson

In this episode, we sit down with the legendary Adrian Richardson, the culinary force behind La Luna Bistro and a familiar face on Australian television. With a career spanning over three decades, Adrian has not only shaped his own kitchen but also the way Australians view and engage with food. From his early days considering a career in aviation to becoming a household name, Adrian's story is a testament to the power of passion and adaptability. Join us as we...

Ep 267 - The Intersection of Innovation and Tradition with Chris Lerch & Keat Lee from Lagoon Dining

We are thrilled to have Chris Lerch and Keat Lee of Melbourne's acclaimed Lagoon Dining with us on this podcast. Launched in 2019, the restaurant has been a beacon for East Asian-inspired cuisine, impressing critics and diners alike. With a perfect blend of passion, innovation, and style, Chris and Keat have led Lagoon Dining to numerous awards, even in challenging times.

🎙 Key Takeaways:

-Origins and Cuisine: Chris and Keat unravel the inception story of Lagoon Dining and their cho...

Ep 266 - Repeat  - Intimate settings, epic experiences: The Power of Small Venues with founder of Don’s Place Alex Gavioli 

Smaller format venues with more compact food and beverage programs are becoming normalised across the country, especially in Melbourne. 

The bar scene is no stranger to this, so it is great to talk with a dynamic young leader in the hospitality industry this week who is carving a path to have one of the best small bar experiences in Melbourne. He is energetic, thoughtful and a very fun hospitality leader, so we feel fortunate to ha...

Ep 265:  From Corporate Life to a Delicious Detour with Chef Carolyne Helmy from The Star Gold Coast 

This week we’re honored to chat with Chef Carolyne Helmy. With a unique blend of French culinary mastery and New Caledonian heritage, Carolyne has been shaping the gastronomic landscape at The Star Gold Coast's luxury suite hotel, The Darling. Prepare to be whisked away into her world of sumptuous menus, tight-knit team culture, and ambitious vision for the future.

Key Takeaways:

-French Influence: Carolyne delves into how her French roots and culture infuse her culinary art...

Ep 264: Cirque Du Soil's Path to Sustainable and Eco-Friendly Hospitality with Jean Darling and Stephen Mason.

This week we're sitting down with Jean Darling and Stephen Mason, the minds behind Cirque Du Soil. This brand is not just shaking up the waste management game; it's creating a movement toward sustainable practices in hospitality. From environmental impacts to cutting-edge tech, these two are bringing an unprecedented level of transparency and innovation to the table.

Key Takeaways:

-Founding Vision: Jean explains how Cirque Du Soil came to be and its evolution.

-Sustainability and...

Bonus Episode - Worksmith Events - The Future Of Restaurants Report supported by Square

In the latest edition of Worksmith Community Talks, we explore the Future of Restaurants Report as supported by Square.

The food and beverage industry attracts fearless, resilient entrepreneurs who are embracing change. From blurring the line with retail to pushing the envelope with automation, restaurants are evolving and expanding in ways that transform the experience for diners and staff alike. Innovation and adaptability continue to be priorities in 2023. Owners are preparing for economic challenges and making room for opportunity with both...

Ep 263 -Serving South Australia in a Glass: Insights into the Success of Mothervine and East End Cellars with Quinn Spencer

Today, we're pouring a glass with Quinn Spencer, the brains behind the management of Mothervine and East End Cellars in beautiful South Australia. These places are a dream for wine enthusiasts and foodies, and we're thrilled to dive into what makes them so special with Quinn.

🍷 In This Episode, You'll Discover:

Ep 262 - Cooking with Heart - Matt Golinski's Journey to Gastronomic Excellence

In this exciting episode, we sat down with the one and only Matt Golinski, a household name in Australia's culinary scene. Best known for his dynamic presence on the TV show 'Ready Steady Cook,' Matt opens up about his deep-rooted passion for cooking and his journey in the gastronomic world.

🎙 Key Takeaways:

-TV's Influence: Matt shares how 'Ready Steady Cook' shaped his cooking philosophy and deepened his relationship with food.

-Creativity in the Kitchen: Matt div...

Ep 261 - From Melbourne to Global Cafes: Mario Minichilli's Prana Chai Adventure

We're delighted to have Mario Minichilli, co-founder of Prana Chai, in the house this week! Handmade in Melbourne and savoured around the globe, Prana Chai's unique blend has been a game-changer in the world of chai. Let's dive into the story with Mario.

☕ In This Episode, You'll Discover:

Ep 260 - From Italy to Australia: The Cheesemaking Odyssey of Giorgio Linguanti from That's Amore Cheese

Join us as we explore the rich and flavorful journey of Giorgio Linguanti, the mind behind That's Amore Cheese. With 15 years in the business, Giorgio has not only brought authentic Italian cheese to Australian shores but has also educated palates across the nation.

🧀 Here's What to Expect: